Celia and the team are great. They really helped with my elderly dad. Because of scheduling…read moreconflicts I couldn't get my dad to his hearing aid fitting. Celia.went over to his nursing home behind.Beverly Hospital to see my dad personally. What.a.huge.burden lifted from my shoulders. Thank you so much!

From the owner: We specialize in: Comprehensive Audiologic Evaluations…read moreHearing Aid Sales and Service Custom Earmolds and Earplugs Assistive Listening Devices Bluetooth Technology Hearing Aid Repair In-Office Services Musicians Earplugs and Monitors Tympanometry

Saw Dr. Verdugo. Avoid him at all costs. He rushed through our appointment, talked over my…read moreconcerns, sent me for tests he never bothered to follow up with, and ignored my request for updates from messages sent via his own patient portal. I finally got a once sentence verbal report from an office administrator, not the doctor himself. Horrible way to practice medicine.

From the owner: The North Shore's Largest Ear, Nose, Throat Practice…read more North Shore Ear, Nose & Throat Associates is a comprehensive ear, nose and throat practice for patients of all ages, from newborns to adults. For over 30 years, our board-certified physicians have specialized in complete care of the ear, nose and thr

Here we go again. Miracle ear was suppose to go to my Mom's house ( she is 101 years old) to drop…read moreoff her hearing aid ( their suggested not mine) which is back from repair for the 5th time. They did not show up and never called. They are by far the worst company I have ever dealt with. If you need a hearing aid do not buy one from Miracle ear. Now I get another commitment from Miracle ear telling me they want me to call to resolve my issue which I have done twice and no on calls back. What a joke Still have not received a call. Ask and now both hearing aids have problems

I was impressed. Test was thorough. They were very knowledge, patient and informative. Glad I…read morechecked them out. We are still deciding but received no pressure. No hard sales tactics. Worth the time.

Do not use Lahey Otolaryngology / ENT at Peabody or Burlington. Getting your nose looked at costs…read more$2200!! The national avg cost of Diagnostic Laryngoscopy procedure is $366 and it ranges from $110 to $375. Lahey charges $1600 extra just for seeing the Dr works in the hospital. The Dr also charged $600 for his time separately. According to their billing dept $1600 is the "facility charge" and is a flat fee. The total appt took 20 mins with a camera up in my nose looking around less than a min. Rip off practice. Go see an independent ENT whose office is not located inside of Lahey hospital building. You will avoid getting charged extra $1600 for parking in their facility, using their elevator and sitting in their waiting room.

In the most polite and professional way I can put it my experience being a patient here was…read morecompletely horrendous. I live two hours away and I've chosen here despite the commute because there is no medical center near me that gives the treatment I need so I am, for lack of a better term, downright desperate. After having a prescription given to me almost a year ago, I have been calling for MONTHS to get it authorized by the doctor I saw and nothing productive has happened. Nothing. I've been hung up on twice before, I've been bounced between two offices multiple times to try and reschedule an appointment, I have stated the urgency of how I need what I am there for and still nothing has been done. My experience here has been disgustingly bad and I would urge anyone who is looking for this as a possibility to try other options because it is abhorrent how hard it is to get anything accomplished here. And this isn't even coming from just a solely outside view, I am in the medical field myself. I am extremely disappointed.

My doctor was great. No complaints there…read more My co-payment was $30. I paid it with a credit card (I tried to give them cash, but they don't accept it). Days later I had remembered I had a Health Savings Account debit card. I decided to call Billing, have them refund the $30 on my credit card and charge the HSA debit instead. The transaction seemed easy. Come to find out, they never refunded the $30 on my credit card, and instead of withdrawing $30 on my debit card, they withdrew $200. I've been calling and using the portal for two weeks - simply requesting Billing to call me. The folks on the portal said Billing would call, but they haven't. Two weeks of silence. My only recourse was to file a report with the Beverly Police Dept. They'll follow up with the NSPG or the Salem Court will. An abysmal experience. If anyone has Scott Sperling (Mass General Brigham, Chair) and/or Anne Klibanski (Mass General Brigham, CEO) contact info....please share it. I want them to know my experience.