Saw Dr. Verdugo. Avoid him at all costs. He rushed through our appointment, talked over my…read moreconcerns, sent me for tests he never bothered to follow up with, and ignored my request for updates from messages sent via his own patient portal. I finally got a once sentence verbal report from an office administrator, not the doctor himself. Horrible way to practice medicine.

From the owner: The North Shore's Largest Ear, Nose, Throat Practice…read more North Shore Ear, Nose & Throat Associates is a comprehensive ear, nose and throat practice for patients of all ages, from newborns to adults. For over 30 years, our board-certified physicians have specialized in complete care of the ear, nose and thr

Celia and the team are great. They really helped with my elderly dad. Because of scheduling…read moreconflicts I couldn't get my dad to his hearing aid fitting. Celia.went over to his nursing home behind.Beverly Hospital to see my dad personally. What.a.huge.burden lifted from my shoulders. Thank you so much!

From the owner: We specialize in: Comprehensive Audiologic Evaluations…read moreHearing Aid Sales and Service Custom Earmolds and Earplugs Assistive Listening Devices Bluetooth Technology Hearing Aid Repair In-Office Services Musicians Earplugs and Monitors Tympanometry

Tobias & Battite Review…read more From the minute Roberta answered the phone and scheduled my first appointment, I knew I was at the right place. Efficient and friendly with a good sense of humor, a quality I value; Roberta owns the face of Tobias & Battite. I couldn't be happier with Dr. Halie Paperno, the audiologist I see. Dr. Paperno's consultation was thorough - from the hearing test, the mapping of ear my canals, explanation of state-of-the-art products through to the insurance coverage (I'm covered, Yay!) Oh, and I would be remiss if I didn't give a shout-out to Miles, extern extraordinaire. If you are looking for hearing care specialists, look no further than Tobias & Battite.

I have had congestion in my throat for 2 years now, and it has progressively gotten worse, to the…read morepoint where I can barely talk. A year ago I went to my PCP at the time, who didn't know what the issue was. She referred me to the Cummings center ENT, but did warn me that I would have to call them because they are not good about calling back. She was right. They never did. So I called them and made an appointment, waited for months. The doctor forced a wire up my nose and down my throat, had no diagnosis, and wrote a scrip for some meds my insurance didn't cover. He said try this for 3 months to see if it worked. It didn't. I made an another appointment, waited months. He still wouldn't say what the problem was, seemed to be rushing me out. He said he would schedule a voice box test. Turned out he never did. I gave up at this point. Don't waste your time or money here.

I have chronic sinusitis and have been a patient of NSENT for years. I am also a family physician…read moreso I know how to recognize excellent medical care. In the early years of my sinusitis I had effective and appropriate surgeries by Dr. Garfinkle and Dr. Mugge at NSENT with good effect. But, when my disease progressed to a truly terrible chronic infected state I was referred to the top sinus surgeon in Boston at MGH who, surprisingly, had no answers. Luckily, NSENT recruited Dr. Kevin Grafmiller to join the group to provide super-specialized sinus surgery and care. Based on his extensive training, he brought a level of sinus surgery expertise absolutely unmatched on the whole Boston area. In early 2024 he used an advanced surgical technique to clear the infection from my sinuses that I could not have found elsewhere around here. I found him to be very thoughtful, meticulous in his work, and also a very caring, very nice person who spent time to get to know me as a person. He has been very attentive and responsive throughout my recovery and I can happily say that I am totally free of the infection now and well prepared by Dr. Grafmiller to keep it that way. I am extremely grateful to have found just the doctor with the skills that I needed and am thrilled to know that we have such a uniquely skilled sinus disease expert right in our own North Shore back yard.

Do not use Lahey Otolaryngology / ENT at Peabody or Burlington. Getting your nose looked at costs…read more$2200!! The national avg cost of Diagnostic Laryngoscopy procedure is $366 and it ranges from $110 to $375. Lahey charges $1600 extra just for seeing the Dr works in the hospital. The Dr also charged $600 for his time separately. According to their billing dept $1600 is the "facility charge" and is a flat fee. The total appt took 20 mins with a camera up in my nose looking around less than a min. Rip off practice. Go see an independent ENT whose office is not located inside of Lahey hospital building. You will avoid getting charged extra $1600 for parking in their facility, using their elevator and sitting in their waiting room.

Not sure what happened to this practice. When I began coming here approximately 10 years ago it…read morewas wonderful. Now...rushed visits, nurses that are not pleasant, rude front desk staff, ridiculous times to wait for an appointment, everything pushed off to specialist that have 6 month waits. Not acceptable when you have issues that are affecting your day to day life. And if you're sick, you are told to go to urgent care. Not quality care!

I have been a patient at Northshore Physicians over the last 5 years. I feel I have received…read morequality care eachtime I have my physical. I also feel my opinion has always been respected.