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    This company is Horrible!! I ordered a Double Front door thru Lowe's which they gave to TM Cobb to make. Apparently TM Cobb requires a faxed Authorization along with the order from Lowes. So Lowe's was the first to drop the ball on my order, because they forgot to fax the Authorization to TM Cobb. So what does TM Cobb do??!! Nothing!!! They set on the order for 6 weeks and never once contacted Lowes to ask why they hadn't fax over the Authorization. Never once in 6 weeks, did they call Lowe's they let the order sit for 6 weeks!!! They had an order and they did nothing!! They let the order sit and Lowes or I had no clue the door had not been built until I called Lowes on Feb 17th to find out where my door was. Lowes had no clue that nothing had been done until they called TM Cobb and they said they never got the Authorization, so they did NOTHING!!!!!!!! FOR 6 WEEKS, THEY DID NOTHING!!!!!!!!!! TM COBB let the order sit, while I am without a working front door because some jerk decided to rob me on Dec 31, 2022, and my front door is all boarded up with cold air coming in all around the frame and my heating bill is going thru the roof because my house is so cold because the door is broken. This company is Horrible!! I went on their website to see if I could contact someone from Corporate but they do not even offer a contact us site they give you a phone number.. They don't want you to contact them, because they do not care. They do not offer an email or contact number for their corporate employees!! It is time we stop giving our business to companies like this one!! IT is UNACCEPTABLE that they set on my order for 6 weeks and did not ever once contact Lowe's and ask where the authorization was on the order!! They were given an ordered, they were supposed to make sure they got all the information they needed and not just sit on the order!!! There is no customer service anymore, that went out the window with technology!! No one cares about the customer anymore and this proves it 100%, Please stop doing business with these people !! They don't deserve us!! I should be getting my door for free since I now have to wait another 2 weeks before I get my door!! 8 weeks because TM COBB didn't care about my order enough to make a phone call to find out why they hadn't gotten the Authorization. TM COBB YOU SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Piece of crap doors are falling apart!
    Karl B.

    You know a business sucks when a company has all 1-star reviews (oh, sorry - one person gave them a 2-star review....). These are where my doors came from. My door man, Jay, ordered them. 3.5 years after the install and the doors are warping and falling apart! And their awesome 1-year warranty (my $20 toaster has a better warranty) is worthless. One would hope a door would last longer than a year. 3.5 years isn't much better. They obviously used cheap quality wood and shoddy workmanship to produce these doors. Seriously... why did my door installer order from these zeros?

    Very disappointing experience. A Cobb 1525 Pantry Door was ordered through Ganahl, Anaheim. The glass in the door that was delivered looked nothing like the glass in the Cobb online catalogue, the Cobb brochure, or the Ganahl/Cobb software. I sent the door back hoping to receive one with the correct glass. Low and behold, sorry, that glass is no longer available! After receiving a $150 credit we accepted the door, although nowhere near as good looking as what we ordered. The door was re-delivered, the finish workmanship is lousy. Lots of caulking had oozed out from when the glass was seated, staple holes in beading that holds glass in place are not filled, even though the door was primed. Ganahl said this is normal. Cobb asked for photos (Aymara). Response to my second follow up call (Aymara) was give us a few more days. I made the third follow up call after two weeks and elevated to a manager (Lavonne). Response was "that is normal". When I said my Andersen doors were not of such poor quality I was told "we are not Andersen, you can cut the caulk out with a razor blade". Make your own judgement!

    5 years after buying supposedly top of the line Cobb doors, the pieces the doors were constructed from began separating. 15 years later, these doors STILL ooze tree sap (see photo). Total garbage company, total crud quality, wont stand behind their products. Easy to see why-they cant. They rely on new suckers.

    TMCOBB truck outside parked at Clouston Sash and Door everyday.
    Keith C.

    It's the mom and pop, big box store dealers responsibility to check all products coming from TM COBB for defects, scratches. It's a simple process, read the paper work and check the product as it comes off the truck. But to many stores just want your money and leave you hanging. Call TM COBB and they will give you the # for a good dealer in your area.

    void is shape of long strip on the side of door

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    Review Highlights - TM Cobb

    Robin the Sales Representative for Dixieline responded by sending the matching paint and I picked it up last week and it's a perfect match.

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    Ameristar Windows

    Ameristar Windows

    4.8
    (113 reviews)

    Larry was great at explaining all the facts about replacement windows. He was extremely thorough…read more The installation was well done and on time. I would definitely recommend this company and plan on using their services again. great prices too!

    Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

    Andes Windows & Doors

    Andes Windows & Doors

    4.9
    (157 reviews)

    I can't say enough good things about this company. From start to finish, this was one of the…read moresmoothest home improvement experiences I've had. It started when they came out to give a quote -- the estimator showed up right on time, no sales games, no pressure, just a straightforward, fair quote for replacing our backslider and our walk-through garage door (not the big vehicle door, the man door). I paid the deposit and got scheduled without any hassle. On installation day, the crew showed up exactly when they said they would. Everyone was friendly and courteous, and they got straight to work. They were quiet, clean, and efficient the entire time -- no mess left behind, no surprises, no upselling. Everything was done exactly as promised in the quote. Honestly, it's rare to find a company that does what they say they're going to do, when they say they're going to do it, at the price they quoted. Highly recommend if you want a stress-free door replacement done right.

    I hate to give this a low review, but this company comes out and recommends vinyl French doors…read more Everyone knows it needs to be fiberglass or steel in mountain country, but I find out from my wife that he recommends vinyl doors because that's all they sell in regards to French doors. Then he recommends that the doors open outward at the main entry, which that usually is not how it works number one number two in snow country we would never be able to get out in a good storm. When my wife brings up the fact that we won't be able to get out, he suggests we should build some patio covers. Fortunately, we have done a lot of research and the other door companies who came out validated our research, so sadly, we will be going with another company.

    Redlands Door and Supplies

    Redlands Door and Supplies

    4.4
    (107 reviews)

    Everyone at Redlands Door were very professional and did a great job on our replacement of three…read morecloset doors. The price was good and our installer Tim was very careful to do a great job. We wanted solid wood doors that are hung from the top instead of the typical bottom track. Redlands Door was able to find the hardware to accomplish this. They ordered the doors and had them painted to match our current color. Two bedrooms had double mirrored doors and the master had three plain doors. All are non-standard sizes, which made buying them from a Home Depot or Lowes impossible. As mentioned, Tim was very through and made sure everything was installed correctly. He found that there was some additional siding that needed to be added to be sure the doors closed with no gap. It was extra challenging as besides being non-standard, the wall are slightly off square. He also did a great job in cleaning up the area when done. I would not hesitate to recommend Redlands Door as well as call on them again.

    Called for an estimate on two bedroom mirrored closet doors. Michael came out the following day for…read morethe estimate. I asked a few questions. How long will it take to get the doors. He said at least 8 weeks. I asked how much of a deposit is required, He responded saying 50%. His answers were not consistent with other companies. I called the following day to get the bid and spoke to Megan. She stated it takes them 1 week to provide a bid. So I called back the following week to see if the bid was ready. Megan could not even find the paperwork Michael had left, At this point to many things did not add up, so I told Megan I will take my business somewhere else.

    Crystal Window & Door Systems

    Crystal Window & Door Systems

    3.2
    (16 reviews)

    I have been doing business with Crystal for nearly 10 years…read more Jay and Vivian are both great to work with and provide exceptional customer service every time. They stand behind their products and honor the warranty but like every other manufacturer in any business they are not perfect every time. if I ever have an issue, I reach out to them and they will get the process started. Their delivery drivers, Saul and Willie are courteous and hard working as well. I have read a couple of their reviews which in my opinion is unfair to compare them to Andersen because Andersen charges 4 times the price for their products. Overall, good people to do business with, and I do agree that there is definitely room for improvements to be made on all levels. Thank you Jay, Vivian and everyone else who work hard to take care of their customers.

    Why pay more for quality vinyl windows and sliding patio doors? I purchased Milgards before and…read morethese windows and storefront doors were of excellent quality and competitively priced. I would had to pay a lot more for Milgard or other name brands. Crystal Pacific Windows is the West Coast division of Crystal Windows in Flushings, NY, which has been in business for over 30 years. So they aren't a fly-by-night company. And they have the warranty to stand behind their work. I did my homework. I chose Crystal Pacific for their commercial lines of vinyl storefont windows for my motel lobby and all 11 rooms facing the street. The quality of the windows exceeded my expectations. The guest rooms facing the street used to the last ones to sell because of the street noise. Fire trucks and ambulances would race towards Providence St. John's Hospital. These dual-glazed, energy-efficient windows cut the noise level by 80%. I also swapped out the old-fashion, wall-sleeve PTAC air conditioning units that also transmitted sound. Now, our worst rooms are amazing quiet and comfortable. And they look great from the street too. Here's our facade renovation poster about our facade renovation. We are almost done. I'll post the actual storefront and guest room windows once we are done and all the dust is gone. During the renovation and installation by our general contractor, we noticed that one of the windows had a crack. My GC said it was due to stacking too many windows against the wall. Regardless of who or what caused the crack, Crystal Pacific's Service Team IMMEDIATELY came onsite, inspected the cracked window, measured it, and replaced it within a week or two! Wow, great service too.

    SoCal Window Pros

    SoCal Window Pros

    4.9
    (179 reviews)

    Along with other home renovation projects I had 15 windows replaced. I got quotes from 5 different…read morevendors and listened to all of their "pitches" and recommendations. Out of the 5 David at So Cal windows stood head and shoulders above the others. Knowledge, advice, recommendations, ideas were all on point. Pricing was also comparable to the others so we pulled the trigger and went with them. The install date came and his crew showed up nice and early and began the day-long project which includes a rather large living room window. Johan was the foreman and I only have great things to say about him and how he handles his team. All very nice and respectful. The finished product looks and works like a dream. Give these guys a shot if you're looking to get windows replaced.

    I highly recommend So Cal Window Pros. Jack and his team did a fantastic job on my window…read moreinstallation. I came to Jack with a special request for an oddly shaped interior window I wanted added. He was able to work with me and my general contractor to design and install a custom soundproofed window. His pricing was very fair. Jack personally saw to my project and requests via text messages and calls. They were able to get a ridiculously fast one-week turnaround on the custom window, and took time out of their personal schedules to get the job done over the weekend. After installation, there was one small molding detail I wanted adjusted, and they came by the very next morning to take care of it. I really want to drive home the following points. If you have worked with a contractor in the past, you know exactly how important and rare these characteristics are: * The owner PERSONALLY took all my phone calls, messages, and texts in a timely manner * The team worked well with my general contractor * The installers performed work on a weekend * When I provided a punch list, it was corrected in less than 24 hours Every item in that list is as important as the quality of the installation, especially when you are stressed out and dealing with 5 different contractors while sleeping on your brother-in-law's couch. Did I mention the finished product's quality? It was beautiful and worth every penny. If you are in the market for windows, do not hesitate to call So Cal Window Pros. I cannot recommend them enough. I would give them 6 stars if I could.

    TM Cobb - windowsinstallation - Updated July 2026

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