This place is OK. I say that because it is the smallest Nordstrom rack I've ever seen, and…read moretherefore it doesn't have a very large selection of things to buy. Usually in other places when I come across a rack, I can spend hours perusing the store . This is not my first time coming here to buy something. However, I noticed that every time I buy something I leave empty-handed. The most successful thing I have managed thus far is to return some thing without any problems. But I could've done that anyway. The selection isn't fantastic. It isn't comprehensive. And right now I'd rather go to Emeryville and risk actually finding some thing I can buy, rather than come here and look around. Actually, I'd actually go to an actual Nordstrom store because I know they're gonna have what I want. It may not be at the price that I want, but it will be there!

Last night, 12/16/25, I was very disappointed with my experience at this store…read more I was looking for hosiery and asked a staff member who was restocking if they carried thigh-high tights. The associate responded with visible irritation, looked at me as though I was inconveniencing her, and handed me knee-high tights in a dismissive manner while saying, "Is this it?" I clarified that I was looking for thigh-highs, not knee-highs. Rather than engaging further, I chose to walk away. When I reached the checkout area, there were only two employees present. One was assisting a customer with an issue that ended up taking approximately thirty minutes to resolve. The other cashier was juggling a long line, around seven customers, while also helping someone who had returned to the store to have a security tag removed from their purchase. Eventually, the associate handling the unresolved issue asked for help from a manager, Joey. I assumed this was to assist with ringing up customers and reducing the growing line. Instead, the associate explained she was unable to provide a gift receipt despite trying multiple solutions. Joey, the same manager who had been dismissive during my hosiery inquiry, responded rudely to her employee, gave her an unpleasant look, and instructed her to repeat steps she had already attempted. Rather than stepping in to resolve the issue herself, Joey walked away entirely. As a customer, this was shocking to witness. The associate had been trying to resolve the issue for thirty minutes, and as management made no effort to take over, support their employee, or acknowledge the long line of customers who had been waiting patiently. Instead, the associate was left to try the same unsuccessful steps at multiple registers. Management showed no awareness of the situation on the floor, no urgency to assist customers who had been waiting for an extended period, and no respect toward their own staff. Especially during a busy weekday evening and the holiday season, this lack of leadership and efficiency was unacceptable. Nordstrom Rack, effective management should be able to read the room, support employees, and keep the store running smoothly. Experiences like this negatively affect not only customers but also staff morale, and ultimately reflect poorly on the company as a whole.

They always only have 1 cashier. No matter how long the line is. Today is Friday. No help at all…read more I feel bad for that 1 cashier.

Shout out to sales associate Mya! I was at the Burlington in Emeryville and needed a jacket at this…read morelocation in another size. I called before arriving and Mya picked up the phone to assist me. She was quick, efficient, and polite in locating the item. The jacket was expensive, but a great deal for the quality. I felt great about my purchase due to the amazing customer service I received.

Walmart's Hilltop is a smaller store than most of the other stores. But it has a lot…read more For our area it seems just enough. I recommend this store very highly.

Extremely frustrating experience at Walmart lately. All of the card readers no longer allow…read moretap-to-pay, and even the "slide" option doesn't actually work, so customers are basically forced to insert their cards every time. It feels outdated, inconvenient, and honestly makes me uncomfortable. When only chip insertion works while every other option mysteriously fails, it raises concerns about security and how customer card information is being handled. Other stores have reliable tap-to-pay systems, so this setup feels unnecessary and suspicious. Customers deserve payment options that are modern, convenient, and trustworthy.

I brought in a few items to return, but had to use the restroom first. Gast! It was terrible! The…read morefloor was a mess. Most stalls had no seat covers or the toilets were full of stuff. Yuck! Just because it is a busy season, the bathrooms should not have to suffer. Thankfully, when I went over to return items, the line was short and moved fast. The parking lot was a whole mess

Inside: everything was clean except for the bathrooms. An unclean bathroom is an immediate knock of…read morea star. Service: the cashier who helped me out was quick and efficient What is offered: food to clothing to toys as per any Target What I got: a book and chips. Total around $15 Rating: 4/5

One of the worst ROSS stores based on customer service!! They are rude as hell in the this store…read moreto customers. Items are marked different prices from other locations as well.

This review is solely based on the short experience I spent here a moment ago. The 1 star is for…read morethe specific loss prevention individual that seems to be the manager, albeit a terrible one. He is an older white male, gray hair/bald spot. Real life Scrooge. The way he spoke to one of the other loss prevention employees was terrible! "Did you forget something?? Did you forget to take your break?? Are you an employee here at Ross?? Come here *proceeds to scold him like a child* extremely condescending and just not right. And to add onto the experience, every time a new customer would enter Ross, his greeting was extremely dim and robotic. "Good day and welcome to Ross". How many times he repeated the same phrase depended on how many people that were coming through the door. It wasn't said in a very welcoming way. His tone was flat and more like a "I hate you all" type of tone. I heard it about 5x and I had to leave cuz I couldn't stand the dark cloud this specific employee was.

staff was rude, ignored customers when asked for assistance. I watched her stand in a circle with…read moretwo other employees having a dandy conversation instead of helping me and my wife. When we tried asking them to open the jewlry box not only did said staff ignore us but also had a very bad attitude. All we had requested to do was to look at jewlry yet she made us walk through the line (which was empty) and ask another employee for assistance. pretty sure she was a manager from the looks of her lanyard. very embarrassing.

TIP: sanitizers are on sale here! I got a 100-count pack of lavender scented antibacterial wipes…read morefor my car for less than $3. Not bad! I love the outdoors, but I want to keep my hands clean once inside my car. I always get drawn into the home section, and I lucked up today finding an Aquarius mug and candle to start a friend's birthday gift stash. The fitness section is OK here. They have a nice selection of yoga mats. Mine isn't thick, cute in print, and has a carrying strap. It was only $7. If you're looking for a thick yoga mat, there's quite a few here that are 24x68in priced at $12.99 with a carrying strap. I didn't find leg and arm weights, bands, and other fitness items like some other locations, though. The shoe selection is bleh. Nothing really to see in any size. It is just after the holidays, though.

This Marshalls in El Cerrito, California is hands down one of the best I've ever visited. The store…read moreis spotless, bright, and incredibly well organized from the moment you walk in. Every section -- fragrances, handbags, shoes, cards, home décor, and seasonal items -- is fully stocked and beautifully arranged. The displays are neat, the aisles are clear, and the merchandise is easy to browse. You can tell real care goes into how the store is maintained. The deals are fantastic, with great discounts on top brands and new inventory throughout the store. Even the smaller details stand out -- the restroom was clean, tidy, and well stocked, which shows how much pride the team takes in keeping everything in order. The staff deserves special mention. Everyone I interacted with was friendly, helpful, and genuinely welcoming. They made the shopping experience comfortable and enjoyable, going out of their way to assist without being intrusive. This Marshalls sets the bar high for what a retail experience should be. Excellent organization, great prices, and wonderful customer service -- I left completely impressed and will definitely be returning! I travel all over the USA, I always try to find Marshall's and look for the inventory and how the store status. This store is the number #1!!!! It's a must visit!!!!! This Marshall's is going to be my go to store.

I came to this store location for the first time. To my surprise, there were lots clearance aisle…read moreareas at this store. The most that I have seen in the Bay Area. Other stores usually only have one or two rows on clearance, this store had at least four or five aisles for women. I didn't have time to browse through everything, but if I have more time next time, I would browse through the clearance racks. Overall, the store was clean and descent.

Their store is very clean. Customer service was very nice and helpful. Did not like Pinole target…read moreit was all messy. The service was rude. But then again it falls on the manager who does the hiring.

Good store. Pleasant as all targets are.... but all the good stuff is locked up…read more Laundry detergent and cosmetics and much more locked up. I can understand electronics locked up by why the tide pods? Kids still eat those on tic tok? Here is to our future generation.

Good store need some organization but other than that, you can find what you need. And the…read morerestaurant was clean as well.

There is a Ross at El Cerrito Plaza that is terrible. No stock, extra security, sales floor…read moredestroyed. Then there's this Ross. Very nicely stocked with plenty of fresh inventory. Clean and organized. Good customer service. There was even a staff member spray cleaning all the mirrors. You can tell just by walking through that the staff here has pride in their job. And that's something that comes from the top. A store manager who cares. I found loads of stuff for my 83 year old mom. Winnie the Pooh shirt, Fall leaves sweatshirt, cozy socks, new shoes, sweatpants. All under $100, very reasonable. It was a goldmine. I'll need to come back and shop for myself next time.

Great hospitality and customer service-helped me find the most affordable clothing based on my…read moreprice range and are patient while assisting. They're eyebrow threading service is fantastic, my favorite one so far compared to other professionals I've been to. Definitely recommend!