I brought in a few items to return, but had to use the restroom first. Gast! It was terrible! The floor was a mess. Most stalls had no seat covers or the toilets were full of stuff. Yuck! Just because it is a busy season, the bathrooms should not have to suffer. Thankfully, when I went over to return items, the line was short and moved fast. The parking lot was a whole mess read more

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0 star review not because of the target directly but because of the Starbucks employee inside of this target! She is a short Asian or Latina girl who was there alone on 4/18/26 around 5:30pm! I ordered two drinks and waited 15 minutes and she never let me know my drinks were ready even though more customers kept getting their drinks already even though I ordered before them! So I went to ask her if the drinks were ready and she looked annoyed and said they're on the other side. And I asked her "oh and u just weren't gonna let me know?" And she said I did. But I was standing right infront of her the entire time and she never told me. I was with my sister and she never said anything!! Ridiculous, she was just on her phone the entire time. She saw us waiting there for 15 minutes, what was she waiting for?? It's her job to let us know! The coffee I ordered wasn't even decaf like I ordered it so I couldn't even drink it, which is whatever but the fact that she lied and had me waiting there for so long is ridiculous, then her denying it is crazy. read more

Inside: everything was clean except for the bathrooms. An unclean bathroom is an immediate knock of a star. Service: the cashier who helped me out was quick and efficient What is offered: food to clothing to toys as per any Target What I got: a book and chips. Total around $15 Rating: 4/5 read more

Every worker is so rude, I work at a Target in a different location so I know how difficult and tiring it is but i would never be rude to a customer for asking a simple question. As in every worker I mean EVERY single worker, I went to the Starbucks after my purchase and the "master barista" there gave me a fat attitude over asking for a cup of water and sandwich...Green Apron where? It's so dirty too read more

This review is for the drive up. I had an awful experience today at 5:50 pm with the person at the drive up. His name is James. I had to ask another employee his name. Let me preface this with, - I shop at target at least two times a week and pick up my items through drive-up. Never have I ever had this type of service or treatment. He walked up to my car with some little scowl on his face and just dropped my groceries in the seat, said nothing and walked away. I was missing items so I went over to him and said one, I'm missing items and two that was very rude that you dropped my groceries in my car like that. His comment was to shrug, then He says "I'm not trying to hear all that" continues to say he doesn't care and whatever....i asked for a manager. He refused to call. I asked him to check on my groceries, he refused to call other employees on his walkie to check for my groceries. Finally a manager comes out (young black woman) I am describing her because I want to make sure this gets handled. I shared all of this with her and also shared that employees need to have better customer service especially at a time when they are losing money and have lost money due to others boycotting them. Come on Target, get rid of the bad apples or you will lose so much more! read more

This is often my go to Target because this location has good inventory for items that I like and lots of team members walking around. When I shop via the app, this store usually has my selected items in stock vs. my local Vallejo location. Last Thursday evening was no exception. I was trying to weasel my way out of cooking a late dinner but at 9 pm I caved at thought Target would be a easier store to navigate verses a traditional grocery store and they would have more small portioned items as well as some possible convenient items to make taco salads easier than that already is. Success!!!! I purchased my groceries and some cute pants for my troubles. Also, I was surprised by the Favorite Day snack items- good quality. Good experience and good customer service. read more

Target - Delicious - Department Stores Near Me - Pinole, California

I ordered online. And one of my items were not delivered. I ordered top coat for nail, instead I got video game controller covers

Found at my local Target this Gem !!! For $1.00 each I purchased 10 folks that are pretty good quality for every day use If you are like my household, folks seems to disappear every month it seems like I don't need to spend $40 when you are starting out . Buy what you need for now . read more

Target - Department Stores Near Me - Pinole, California

This review is for only the take out snack department next to Starbucks. There is absolutely no hot food in display case, no popcorn available and usually no workers in site. Maybe it's only 12:30 pm. It's looks deserted, but I've been here the past 8 times and it's usually the same. read more

Target will tell you in the app to let you know when you are coming and you get there and they make you waste your time. They are so inefficient and their communication can certainly improve. The point of drive up is to be fast and efficient everything it's not read more

Absolutely terrible service! I just left the store there was a new cashier. she was 30-40 year old Asian lady that was EXTREMELY stuck-up and judgmental. Sorry everyone's not as PERFECT as you are. Never shopping here again. read more

Wow, this location has full inventory! Unlike other locations I go to, this Target has items I've never seen or knew it existed! I was in the beauty section trying to buy makeup wipes and face mask. They were locked inside a cabinet and when that happens I tend to be lazy and just forget about it. An employee approached me and asked if I needed help, perfect timing! She was friendly and helpful. I also stopped by snack aisle and continue to be impressed by selections they offer here. Great location! read more

Omg when did Pinole go so downhill? Manger Jeremiah was standing around talking to the security guard (not about work), and acted like I was offending him for asking for a shopping cart. He was blocking the shopping carts standing there talking. Then he told me, " There's carts over there you know," I was shocked to find out he was the manager working that night. I'm sure his training told him to treat customers like actual customers. Maybe you could have kindly offered me a cart? read more

I recently went to Target during Cyber week and I was purchasing a Lego set for a gift and before I went to the cashier I made sure to check on the Target store policy about price matching. Since I was at Target and didn't want to make another trip I noticed Walmart had the same item for $10 cheaper. So I showed the cashier if she could price match the item and she said no and it only applies to Target.com. Which I thought was odd since their policy states: IN TARGETS so that means In Store. Another employee (possibly manager) don't recall her name, was called over and when I showed her the store policy and how Target honors other competitors. She began to say that Target does not do price matching during Cyber week. I asked her to show me where in their store policy does it state that they don't price match. She just kept repeating herself. I even went a step further after leaving the store to call their 1800 guest services number and spoke to a supervisor who then told me that Target DOES price match DURING cyber week. Target employees have no clue about their store policy and even after being questioned they started making up their own rules. Clueless. FOR ALL THOSE HOLIDAY SHOPPERS! Target DOES PRICE MATCH until December 24th! You can easily find all this info on their app too. read more

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Normally I hate...and yes I know hate is a very strong word, but its true....going in to Target. Ever since they started changing thier floor plan around to look like your in some upscale store but knowing all the while your not...has totally turned me off. Fortunately for the one in Pinole, I don't completely want to stab myself for going inside. One great thing they have going on is that thier public restroom is at the front of the store to your right as walk in. Ah yeah..Genius! You don't understand how many times I 've to have a little tinkle time...and can't find where the heck in Timbuktu the bathroom is located. Another plus is even though it seems humongous on the outside ( mostly cause of the parking lot) once you are in...its not as daunting walking around to find what you need. Since I was only doing some scanning for points around the store I found myself enjoying my time and on top of that ran across a candle that I cant wait to burn in the fall. So here's to you Target...you've got a least one store I can stand read more

Target - Doing some Shop Kicking today - Department Stores Near Me - Pinole, California

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This target is horrible. I've been standing for 20 minutes waving my hand under the sensor and nobody has come to me at all. The service is always horrible here. I usually just go here just to get some socks or shirt, but I just need some medicine but nobody is showing up. Next time I'm gonna drive the extra 20 minutes just to go to another target in this shitty place. read more

Target - Sensor - Department Stores Near Me - Pinole, California

The bathroom and there's target was horrible. Once you walk in it is like a bomb went off. Other than that the store was organized and you can fine whatever you are looking for a read more

Target - Just nasty as always. Men's restroom - Department Stores Near Me - Pinole, California

The manager of this store seems to dislike customers using coupons. She also doesn't like it when you shop there daily and doesn't allow you to use gift cards redeemed from cashback platforms. She treats you differently and doesn't let you use the self-checkout! She even asks you why you come every day?? read more

Candace (apologies if I spelled her name wrong) and Josephine are great customer service representatives! They are super helpful and bring this great positive energy and vibe. No cap Candace is like the cool aunt you wish you had, and Josephine is the strict but reliable good-intentioned mom that wants your best interest in hand. Those are the vibes I was getting that made my Target experience really great. read more

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So interesting that this location has a lot of bad reviews. Happened to visit twice within the past month and overall liked this Target. The woman's section was fully stocked and organized. I've been able to easy find what I need with no complaints. Short lines in the morning before 10am on weekdays. read more

Customer service here is garbage. No one to help you. Checkout takes forever. Just avoid this Target. Go elsewhere.

Definitely 0 stars had bad customer experience today at 9:45 pm This lady name shiva or chiva was so rude and told husband and me to Harry up when we wore looking for some cloth for our daughter was a long line and she said Harry up we are about to close so in rude read more

Don't do drive up and go if you aren't planning to sit in the parking lot for 30 minutes LOL! The associate was courteous but the wait took way too long for the one item I was purchasing read more

Not a bad target overall, USUALLY friendly staff. There's not many places that I go that I run into many rude people that bump into you etc. but here is TERRIBLE for that. I shop mind my business people will push your baskets out the way before they say excuse me. I also shop with my grandma sometimes and workers will not even acknowledge her when she's asking a question because she's so quiet. I don't like that . Workers have done this to me as well, nobody has manners nowadays don't usually bother me but EVERY time I go here I get at least 3-4 rude customers/employees. Security here are always nice but that's usually it. What's up with the vibes man ? Lol. Not good. Thanks for reading hope this helps ! read more

Target - Doll my niece loves , was a picture took at target. - Department Stores Near Me - Pinole, California

I was able to get the item that I needed but not surprisingly for Pinole/Richmond you get a lot of bad attitudes from both the customers and the store clerks. If you go here I recommend you get in, get out and get on. read more

I think we can all agree that Target is amazing yes? I love it. Just not this one. So like any chain I review, it's not so much about the company, it's about the location and that specific store/restaurant. I hardly ever review stores, but I felt like I had to after last night's trip. The Target in Pinole is ALWAYS a mess. In the juniors section, on top of the mess of clothes, I found an open, half eaten poptart on top of one of the shelves (I wish I would have taken a picture). One of the shirts I picked up had foundation around the collar. And the shoe section?? What a nightmare!! Check out the pics I posted. We lost count of how many boxes did not have the correct shoe that was supposed to correspond with the picture on the box. I tripped twice trying to walk through there. Last week, there were 3 young female employees just standing and talking to each other in the women's department. I asked one of them where I could find biker shorts, and she just turned around and said, "I don't think we have those anymore", and turned right back around to continue talking. Ummmm, you dont think? Can you check??? Can you at least pretend to be interested? I've worked in retail, so believe me, I get it. It's not glamorous, but you really shouldn't be working there if you're just going to chat with your arms crossed the whole time. I know people will continue to keep going to this Target, but I hope this review (and pics) will catch some attention of the store manager, or corporate. I live 5 minutes away, and would rather drive to the one in concord or on gilman which are both 15 minutes away, just so I don't have to deal with the mess of the store. That's saying something. read more

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Target is starting to feel like one stop shopping. I come here for two items and leave with twenty! My favorite departments are cosmetics, toiletries, homeware, clothes and electronics! Great that they have groceries here as well! Love the Starbucks and food court too! Thank you Target for always being a fun store to visit ! read more

Front end needs to be managed better - lines constantly long now. Today, not for lack of staff. 3 employees were talking about lunch breaks instead of getting customers through. Store used to run much better. Maybe new management in the last few months. read more

This is by far the worst target I have been to. Drive up is timed to be under 2 mins. Every single time I come here I wait over 15 mins! Literally have to go inside to pick up my order. Totally defeats the purpose of a drive up...Lines are always long inside. The whole guest service team is a hot mess. read more

I've gone here quite a bit for the last 3 years since I moved to the bay. I don't know why the Bay Area has poor grocery stores compared to other states but here we are. Where do I start?: Park close to the store because your car will get broken into. Make sure nothing is showing in your car. The produce will expire before it's expiration date. Right now I'm looking at a T-Bone steak I just purchased that has an expiration date 4 days from today. It smells like it's been rotting for a week. This isn't the first time their meat has expired well before the expiration date. For me, I've found that the meat will expire 2-4 days before the printed date about 1/4 of the time. The milk won't make it to the date either. I've adjusted my fridge thinking it was me. But my parents have had the same issue. I think their employees who stock the produce allow the crates to sit in the receiving area for an entire day or two before putting them in the freezer or cooler storage. Twice I've seen a massive fight break out while I'm waiting in line to pay for my groceries. One of the incidents, a lady employee and a customer started fighting and I can't begin to speculate why that happened. I've had multiple times where the employees were standing right behind me in the self checkout line making me feel like a thief. Normally they stand quite a way back. Other than that it's a normal target. Overpriced goods for no reason and idk why I came here so many times. Right now I'm still looking at my T-Bone steak wondering why it smells like rotten eggs when I just bought this thing yesterday. Looks like it's pizza bagels for me, but hey, first world problems I guess read more

Target - Department Stores Near Me - Pinole, California

This upgrade in stars is because of the Super Excellent drive up service. I've found shopping online keeps me from overspending and the ultra efficient drive up service makes a Target run an absolute breeze. I still get to take advantage of the special offers if the apply and my day isn't spent roaming the store putting impulse buys in my cart. I've used this device a few times now and I don't think I'll go inside unless I have to. It's just that good. read more

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by process of elimination, Target is the last big box on my list save for Costco. CVS, Walmart, Walgreens, etc. all have some faults i can't overlook. Target always has parking. so grab my essentials here when i need them. read more

I used to shop at this Target for years, but now I feel like it's going downhill. They're always out of things, even when I do the drive up and go or when I order it on the app and pick up from the store. I am currently waiting for my order and I am waiting for over 30 min for my drive up and go order. This Target in Pinole, I feel is unorganized and mismanaged. I'm still waiting for my order while I am writing this review. I been going to other Targets at other location cuz I find it to be better, but this location is close to my house. There are people waiting longer than I have. I hope someone in charge of this location reads this and fix this issue. read more

Well, this is my go to store because it has what I want when I want it. But, this is for the ability to order goods online and pick them up. What a lifesaver. I really appreciate them. One or two times, I had to wait for a long time and once I freaked out because my app said that I had picked up my purchase, even though I hadn't. But most of the time, it works out pretty good. The drive through service is something that I'll continue to use after all this is over. The only gripe was during the summer when I ordered a tiny fan. I created an order around a fan, that they didn't have. That upset me because I would have cancelled the order, had I known. Also, the app said they had fans, in one ungodly color, so I figured I'd lucked out. It was soooo hot that it angered me, so they lost a star for that, otherwise, it's all been good. read more

Every time I shop here. I sometimes like to go to Pizza Hut or Starbucks. They are the most unprofessional group of women. And I say all because everyone I've experienced SUCKED. I will be calling corporate on this matter also. I will keep complaining. So today I went to Pizza Hut and had to wait because the setup sucks and that understanding is not there felt. But having customer service. I don't walk around like hot shit thinking these people are supposed to kiss the ground I walk on it's Pizza Hut for crying out loud I do understand you get what you pay for. A nice I will be right with you would be enough I will wait. I'm not in a rush because I wouldn't be a target if I was. And then I went to Starbucks again and had me waiting. After waiting for she the black girl with the two big braids I will be right with you. Sis, I've been waiting but you are in the back drinking the leftover smoothie. First off who even gets a smoothie from Starbucks? Yuck. And talking about cheese danish. Also YUCK. I used to work at a real Starbucks a stand-alone store in SF. while in college NO one on my team would be in the back catting off and it's a line so it took me to say something to the short chubby Asian girl for her to even help me. Y'all are disrespectful. So I will not say please nor thank you anytime I'm at this location I will treat you like your service doesn't matter. Period point-blank. read more

While shopping, I needed to use the restroom, and it was the most disgusting Target restroom I've been in. I understand that it's Christmas season, the store was packed, but I've been to other Target stores during the busy holiday season, and their restrooms do not look like this. Almost all of the stalls were similar to this. It smelled bad, no hand soap and trash everywhere... read more

Target - Dirty, smelly Target restroom. - Department Stores Near Me - Pinole, California

This is the worse target ever! The pick up order takes forever. I rarely go to this location but it's the closest to me. The target employee Philip gave me the worst customer service ever. He had an attitude. He acted like he owned the store when he's an employee. Don't recommend this target location. They never have anything anyways. read more

This target is the worst ever for many reasons. Bad bad online ordering most of all.

Absolutely can not stand this store NO ONE is ever available by phone not even one supervisor or manager lol what a joke this is why I go to the one in Walnut Creek. Everyone? They are way better than this ghetto store read more

I went to return an item without a reciept .not a big deal I've done it before . I waited for 5 min in front of the associate while she wasted time playing with a stapler . Then she felt it was time to call me over. I'm disabled and in pain on a walker it's not fair to make me stand. It was so weird of her not to say I'll be right with you . Upon showing her the return She called over a young man who was standing at the exiting door . He was literally standing slumped over the atm . He looked irratated. He walked over on a personal call on his cellphone I was help up 5 more minutes held hostage listening to his convo . He was speaking Spanish . He said something about me and it was rude! He complained about work etc He didn't know I speak Spanish as well. He picked up my item , After just looking at the item brand new in box he says no I can't return it I need to contact the person who gave it to me. I said your policy says I can return without receipt. He challenged me . He assured me they don't. I felt like it was personal . Target needs to check themselves. I shouldn't have to hear someone talking about me . I called customer support who said I can return the item . No one has reached out to me . Support wasn't genuine but I got the info I needed. I don't feel valued at all. read more