The team at Bay Countertops was a real pleasure to work with. Efren and Tina at the front spent…read morelots of time helping us with our kitchen countertop choices- we went with a nice quartz and took samples home for a while to live with it. Tina really kept us in the loop. Once time to instal the man of only solutions! Tobi was a fun person to have around and a hard working expert. Tobi returned to do extra tweaking as we had a new range installed. I cannot recommend them enough.

I'm a retired builder/remodeler. Over the years I've worked with many subcontractors from all the…read moretrades and none have been easier to work with, more professional or have produced more impressive results than Efren and his team at Bay Countertops. Tobee runs an efficient installation and shares many helpful insights. The office staff makes every effort to work with your schedule. And I still marvel at the way the cutters have matched the veins in my quartz countertops. The showroom is well designed without being overwhelming, and is just a short drive over the Richmond Bridge from Marin to the Marina Bay Parkway exit off of 580.

Came in looking to extend some hoses, Old guy at the counter instantly not helpful. "We don't have…read morethat" and can't help u attitude.. Doesn't seem like they want or need our business.. HOME DEPOT for the win

Best prices, great service. It's my first stop for plumbing supplies in the East Bay.read more

We had a wonderful experience with KZ. We randomly stopped by to ask the designer Bailey on what to…read moreconsider for deciding on the remodeling layouts. Bailey was very approachable and knowledgeable. He provided stylistic and customized insights to help us create great designs for both the kitchen and the bathrooms. Bailey is truly genuine to help the clients without any pushiness, so we felt very comfortable to rely on his advice. He helped us arrange for the kitchen cabinets, countertops, tiles, and many accessories, often following up with calls to confirm details with contractors. Everything turned out beautifully. Highly recommend!

KZ was one of the reasons my recent remodel finished in four weeks…read more I started at KZ early in the process after visiting a few other stores and feeling both underwhelmed by their selections and overwhelmed by figuring out what I actually needed. On that first visit I met Bailey, who ended up becoming a key part of the project. I came in with measurements from my contractor, rough layout ideas, and a general sense of what I wanted: drawers instead of mostly base cabinets, quartz countertops, and a way to turn a small, dysfunctional kitchen into something thoughtfully designed with proper prep space. Bailey took those requests and my contractor's initial mockups and developed a layout. I was immediately impressed by his thoughtfulness and attention to detail. He also included things I would not have known to ask for, including a blind corner pull out "peanut" cabinet that turned dead space into some of the most usable storage in the kitchen. He explained his decisions when asked and found solutions as needed, for example suggesting a microwave cabinet when I mentioned not knowing where to put that. I left excited about the project and hopeful it could actually come together. He was consistently responsive to my many questions afterward. He sent estimates for different options so I could compare costs, such as a 4-inch versus full-height backsplash, and shared renderings of the cabinet and countertop combination. Seeing the space rendered that early was a significant moment for me. His involvement continued well beyond placing the order. As the project progressed, Bailey made sure everything was delivered properly, communicated directly with my contractor, answered questions as they came up, kept suggesting ways to improve the project, and made sure everything was set up correctly for countertop templating. The fabricator, Rafael, was also excellent and did a beautiful job. He and Bailey suggested adding another slab of quartz so we could do a full waterfall on the exposed ends of the counter. I took their advice and I am very glad I did. It made a huge difference and made that part of the design feel complete. I was also happy with KZ's pricing and selection. I visited four cabinet and countertop stores, and KZ had the best overall selection I found. Their prices were extremely competitive without sacrificing features or quality. The cabinets have plywood boxes, soft-close doors and drawers, and full-extension drawers, and they arrived fully assembled rather than flat-packed. My contractor had specifically told me not to buy RTA cabinets and these were straightforward for him to install. All of my other interactions with KZ were positive too. Delivery drivers called ahead, other employees in the store were helpful, and the factory expedited part of my order for an additional charge when my fast schedule required it. One thing worth mentioning for anyone considering KZ is the type of experience they provide. This is not a full-service design firm where someone makes every selection and manages every detail for you. I had to be a little assertive on my first visit because there were a limited number of design/sales reps available, but once I connected with Bailey the experience was excellent. You will get the most out of KZ if you come in with measurements and some idea of what you want, are willing to look around and give input, and are okay following up with questions. When I did reach out, Bailey was very responsive. Some practical things to know: they do not offer financing, some costs such as fabrication are settled separately and in cash, and delivery is extra if you cannot pick up the order yourself. Mine was around $500 for 18 cabinets plus panels and hardware, delivered about an hour away. I think some of the savings come from this model, but it helps to have the right expectations. My entire remodel took about four weeks, including a full primary bathroom and extensive changes throughout the house, with the KZ order placed roughly one week before construction began. A lot of the credit goes to my excellent contractor, but KZ's responsiveness, timely deliveries, and efficient work were a major factor in keeping things moving. It was night and day compared with buying my other materials through large home improvement stores. When I had questions or concerns, it usually took a simple text to Bailey to resolve them. I am super happy with the finished kitchen and with my experience at KZ. I recommend them to anyone looking for cabinets or countertops, and I am especially grateful to Bailey and Rafael for how much care they put into my project.

With our travel plans were interrupted in 2020, we decided it would be a good time to remodel our…read morekitchen. We were 18 years overdue for the project. I found East Bay Cabinets on Yelp, read favourable reviews and saw the photos posted here and on the website. A bonus was that the shop is less than two miles from our home. Hubby and I made an appointment with Vinny at his shop. After our initial meeting, we knew right then we wanted him to be part of our remodel. We put down a nominal deposit to get on his calendar. He had one or two projects ahead of us and it was a few months wait, but worth it. In the meantime, I did several drafts sketching and designing out my kitchen (yay for graph paper and coloured pencils!). So come Spring 2021, Vinny contacted us and we were pretty much ready. There were a few design issues he pointed out that we modified to be more practical. When it came to choosing the material, we opted for raw cherry. I had it in my head to do an oil finish for the cabinet and drawer fronts that would give it a particular look. Vinny is a true craftsman with an eye for detail. His workmanship is impeccable, exact and beautiful. He was very accommodating with the quirks of our appliance choices. We bought an integrated dishwasher and he was concerned the "knock" feature would not work through the wood (it worked perfectly). We also had a pipe chase behind the pantry cabinet so we could run a vent pipe from the furnace to the upstairs level, as well as a toe kick vacuum to sweep the floor (we installed a whole house system). He also had the challenge of installing into a house where ALL the walls are out of plumb, not a single right angle ANYWHERE. Marbles roll around on the floor but stay put on the countertops because the cabinets are dead nuts level. Vinny gives his full attention when he is on your project. I felt guilty bugging him with questions and learned to just text him or send all my questions in an email. It worked out better for us, better for him. He had great ideas that we incorporated while I countered with some crazy ones that we quickly put aside. It has pretty much a year since the install and I absolutely love my kitchen and how it is all (still!) coming together. I would highly recommend Vinny in a heartbeat. We have another project in mind and looking forward to working with him in the future.

We were looking into factory kitchen cabinets but discovered that using standard sizes for our 70…read moreyear old kitchen would require us to have our back door moved a few inches. The cost of moving the door was about as much as the price difference between factory and custom; and going custom really opened up a whole new level of options for materials, finishes and maximizing our space. We then considered one of those smaller custom cabinet factories in Oregon, but we wanted a local cabinetmaker who could see our project, make his own measurements, adjust the plans as things changed (and they did!), offer suggestions, and keep us from making any costly mistakes. It's also good to have a local cabinetmaker who can look at your finished walls before installation, with a fresh set of eyes, and validate that the walls are square and plumb, and all of the electrical, plumbing and ductwork are exactly where they should be. Vinny was one of only two cabinetmakers we'd visited, and I was sold; his shop was very clean and organized, his joinery was the tightest and cleanest that I've ever seen, his attention to detail is obvious with the spacing of every screw and nail, each project was neatly organized and sequestered from every other project, and his work combines decades of experience with the most modern and reliable hardware- like a servo operated trash and recycling drawer. Vinny was thorough and responsive with emails and estimates, his work was completed ahead of time and waiting for our other contractors to catch up. Vinny has probably built hundreds of kitchens over the years and has great instincts on what sort of kitchen would compliment the rest of your architecture and what's trendy vs what will give lasting value; he made great suggestions along the way which my wife sees with the clarity of hindsight as spot on. We also chose to have Vinny install our kitchen; the cabinets arrived wrapped in blankets and numbered, he is the most organized tradesman that I've ever worked with in 30 years- he arrived with everything he needed from the large tools right down to totes with all of the tiny hardware and even the smallest compressor I've ever seen for driving his tiny little finishing nails. Vinny prefers to do all of his most detailed work all by himself, methodically and with an unbroken train of thought, and I think this allows him to achieve a remarkable consistency that would be impossible if he delegated to a shop full of helpers. We've had the new kitchen for about 6 months now, and I'm still impressed with Vinny's work. The cherry cabinets have a clear finish that has a consistent luster, the grain is well matched from drawer to drawer, there's an iridescence/ chatoyance that shines through the grain as the sun makes its way across the kitchen; and beyond the aesthetics, I was impressed with the assembly of the cabinet boxes which were strong, rigid, and lined up perfectly. I've measured all cabinet doors and drawer fronts and all I could find is one door that may be a fraction of a millimeter wider than the other one. I'm also impressed that we have the drawers and pantry very heavily loaded but everything closes smoothly and gently. It's also worth mentioning, by contrast, that we did get a bathroom vanity from a small factory in Oregon- we couldn't go wrong in ordering a 48" vanity. We did save $500, but we had to assemble it ourselves, it required driving self tapping hardware into veneered flakeboard, all of the drawers and doors needed adjustment and tweaking, the drawer closing hardware seems a bit clunky, the wood grain isn't as well matched, and the finish just doesn't have the same luster, so we are of course all the happier that we went with Vinny for the kitchen!

Several years later, we are still loving our kitchen with the cabinets and countertops we got from…read moreKitchensync. It is highly functional and beautiful, holding up well, and cat-friendly.

We did a kitchen remodel several years ago and our contractor recommended KitchenSync as the place…read moreto get our cabinets. They worked with us to get the best choice to fit our budget and layout. (We got Mid-Continent cherry cabinets that we're really happy with.) Fast forward to 2022 and a hinge on one cabinet door had come loose, causing the door to sag slightly I called the shop and asked if we needed a special tool because Phillips and slot screwdrivers were not working very well. Jeffrey looked into it and confirmed that we needed a Pozidrive #2 bit (available at Ace Hardware for $2). Sure enough, problem solved. The point being, they are great to work with and will stand by their products and customers years after the sale. Can't ask for more.

Based on our bad experience we do not recommend StoneCraft as a general contractor for a kitchen…read moreremodeling project. StoneCraft subcontracted out various portions of our kitchen remodel project but did a poor job of coordinating, overseeing and communicating with those subcontractors (Team). StoneCraft technically never completed the project not did a StoneCraft representative perform a detailed monitoring of the project as it progressed. Here are a few examples of StoneCraft's lack of oversight and follow through: The Team that demolished the granite countertop did not provide a schematic diagram so that the quartz installation Team would know the correct number of holes necessary for the sink area. They didn't account for the instant hot water dispenser and the associated hose. Weeks later a hole had to be drilled in the already installed quartz countertop. Unfortunately we had to purchase a new instant hot water dispenser because the demolition Team lost or threw away key parts of the old one. After the old granite countertop was demolished and the new quartz countertop installed our Bosch dishwasher no longer worked. It turned out, a hose was damaged during the disconnecting and/or reconnecting of the various hoses underneath the newly installed sink. We had to hire another contractor to diagnose the problem and to fix the dishwasher connections. The StoneCraft representative, Jarren, denied responsibility because, "StoneCraft didn't move the dishwasher during the project". However, StoneCraft, per the contract, removed and reinstalled hoses. The Team installed two electrical outlets that didn't work so they had to be prompted to return to fix the problem. The Team had to be called back to repaint areas of the kitchen ceiling that they initially painted, although poorly. The Team had to reorder the correct kitchen floor tiles twice, once because they brought the wrong pattern and a second time because they didn't bother to look in the boxes to notice the contents were not correct. Finally, the team delivered a pantry door sans a handle (only a hole). Jarren ghosted us so we had to hire a handyman to install a newly purchased door handle. Although hiring StoneCraft was a big mistake we learned a lesson but at least we kept the numerous emails that documented the above ordeal.

Reached out to Stonecraft for installation of quartz countertops, range top, hood, and bottom…read moremounted sink. The process went very smoothly considering I had already purchased the range top, hood, and sink. I had already selected which quartz I want to use too. I was working with another company, but lost all confidence in them delivering. Submitted for the free quote and Jarren came out to do it. I was very impressed by the detailed analysis and design confirmation of my choices. He already knew how much quartz I would purchase and how I can maximize the material with minimal waste. Not a lot of vendors share this insight on a quote. In addition, I needed a cabinet modification. Switching from cooktop to range top. No one wanted to do the cabinet modification. This was right up Stonecrafts alley. They do cabinets!! Having experience with costs, he was within the range I was expecting, so I was happy to move forward. The installation schedule was shared and executed according to plan. At no point did I have to adjust my plans. The installation team was very professional. I am very happy with the results. I would recommend Stonecraft for your kitchen projects. At the very least give them a chance to earn your business. When I get to a bathroom refresh, I will give Jarren and company a call!! Thank you guys!

Working with elegant stone and cabinets was so easy. I was worried something would go wrong, like…read morethey would cancel and adjust date, or would take lo ger than they said. But no. From beginning to end we t smoothly. We hot counter top, backslash and new sink done in 8 hours, 2 guys did all the work. It looks great, love it and would recommend.

We just redid our kitchen and our contractor sent us to Elegant Stone and Cabinets for our cabinets…read moreand countertops. Kira helped us pick out the cabinets, counter, sink, handles and she did an excellent design of our kitchen. The kitchen turned so beautiful and we are enjoying it so much! Thanks to Elegant Stone!!!!

As nerve wracking as a kitchen remodel could be, it was made less so because PHD had a variety to…read moremake it easier: cabinet options, hardware, a multiple of flooring and countertop options. My remodeling project manager works with them and took me there so I could make my choices. I loved that I could coordinate new flooring with cabinets right on site. The cabinets and countertops just went in yesterday and I am super pleased with their efficiency (all put in in 2 days), quality of work-4 very hard working men came and were pros! My kitchen is not entirely finished but I wanted to highly recommend checking out PHD for your home improvement needs.

Been working with Pacific Home Decor for a while now and always had a great experience. Great…read moreservice, very responsible, and they truly stand behind their products. Easy people to communicate with and very trustworthy. Definitely recommend working with them.