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    Burlington

    2.2 (65 reviews)
    Open 9:00 am - 10:30 pm

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    Nina B.

    I hate it here. There's always a line. The staff is usually always older people. Which is fine but you'll be there longer than expected.

    G Baby!
    Juana S.

    Greeted upon arrival Jewelry Dept: tons of jewelry they also carry GUESS; who does not like a "G" in their life. Kids Dept: Lots of trendy shirts and jeans for boys; I'm liking the trendy checker shirts they had a huge selection, of course lots of coats as well. Shoes Dept: Huge selection of women shoes such as Madden Girl, Paris Hilton, and other low end brands equally stylish. Disappointment when you arrive to the boys section; literally 5 pairs of shoes for boys, that is such a bummer given I have a boy, however they have lots of cute shoes for little girls. Bathroom check: Very clean, their was a line for the diaper changing table; all those stay at home Mommy's.

    Inefficient manager just waltzing without helping with long line
    Kash D.

    We swung by this location to return something.. It was a Reebok Bra that was given as a gift but wont fit... It was unused but just coz it was put in a paperbag it had some light dirt but can shake it off.. After waiting for 30 mins in line coz 2 registers were so slow in attending to 2 other complaining customers, we were denied of the exchange..The black gal said it was dirty but it was just fr the bag but can shake it off, she said sanitary reason they dont accept under garments returned but i showed her that the bra i chose in exchange of the wrong size bra had some lint all over it but i didnt mind since i know it was new.. she did not mention anything and said store policy doesnt accept under garment returns.. I said it was not used and when i said how about the bras you're selling at Burlington how sure is she that none of the customer ever try it on, so that's considered used knowing it touched other women's sweat. She was speechless and just said we dont accept garment returns.. Ok got ya, you know we were right, you lost the argument... If Macy's and other stores can return as long as it has tags, how can Burlington deny it LOL And yes, the Manager on duty december 28 before lunch, he should have the fast ding to realize and notice that there were 10 people in line.. Normally the manager incharge helps the cashiers to speed up the line.. He just waltzed around the cash register then sitting doing nothing... inefficient..

    Cheryllyn L.

    The Good: Very Clean Clothing racks are organized Easy to find sections and divisions Items on shelves are nicely either folded, stacked, stored or displayed Abundance of selection Not short on sizes well for small and mediums at least, the only difficult thing to find for me was a bra size haha. Customer service is EXCELLENT!!! So far I have not had ONE bad experience all the cashiers I have encountered were always helpful, cheerful and funny. Good Bargains, good quality clothing, love the brands they carry too. Plenty of times i find the same things at Ross but Burlington is CHEAPER PRICES! The bad: I always spend between $30-$100 - when i visit - and that is NOT CHEAP for me .. THIS PLACE STILL REMINDS ME OF MERVYNS AND BRINGS ME BACK TO HIGH SCHOOL AND MIDDLE SCHOOL BACK TO SCHOOL SHOPPING DAYS .. HAHA AND THAT WAS A LONG TIME AGO. - OVERALL - GOOD EXPERIENCE! GOOD THING THEY REPLACED MERVYNS.

    pretty flower flip flops  :-)
    Maxx W.

    Name brands. Good to great prices. Decent selection. Almost always have my shoe size, which can sometimes be hard to find. Yay! I'm definitely a fan =)

    Beautiful shoes, scuff is almost out

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    5 years ago

    Burlington is actually a great store if you are looking for casual clothing with great prices. The store is very comfortable and welcoming.

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    Review Highlights - Burlington

    Shoes Dept: Huge selection of women shoes such as Madden Girl, Paris Hilton, and other low end brands equally stylish.

    Mentioned in 2 reviews

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    Nordstrom Rack

    Nordstrom Rack

    3.8(17 reviews)
    0.1 mi

    This place is OK. I say that because it is the smallest Nordstrom rack I've ever seen, and…read moretherefore it doesn't have a very large selection of things to buy. Usually in other places when I come across a rack, I can spend hours perusing the store . This is not my first time coming here to buy something. However, I noticed that every time I buy something I leave empty-handed. The most successful thing I have managed thus far is to return some thing without any problems. But I could've done that anyway. The selection isn't fantastic. It isn't comprehensive. And right now I'd rather go to Emeryville and risk actually finding some thing I can buy, rather than come here and look around. Actually, I'd actually go to an actual Nordstrom store because I know they're gonna have what I want. It may not be at the price that I want, but it will be there!

    Last night, 12/16/25, I was very disappointed with my experience at this store…read more I was looking for hosiery and asked a staff member who was restocking if they carried thigh-high tights. The associate responded with visible irritation, looked at me as though I was inconveniencing her, and handed me knee-high tights in a dismissive manner while saying, "Is this it?" I clarified that I was looking for thigh-highs, not knee-highs. Rather than engaging further, I chose to walk away. When I reached the checkout area, there were only two employees present. One was assisting a customer with an issue that ended up taking approximately thirty minutes to resolve. The other cashier was juggling a long line, around seven customers, while also helping someone who had returned to the store to have a security tag removed from their purchase. Eventually, the associate handling the unresolved issue asked for help from a manager, Joey. I assumed this was to assist with ringing up customers and reducing the growing line. Instead, the associate explained she was unable to provide a gift receipt despite trying multiple solutions. Joey, the same manager who had been dismissive during my hosiery inquiry, responded rudely to her employee, gave her an unpleasant look, and instructed her to repeat steps she had already attempted. Rather than stepping in to resolve the issue herself, Joey walked away entirely. As a customer, this was shocking to witness. The associate had been trying to resolve the issue for thirty minutes, and as management made no effort to take over, support their employee, or acknowledge the long line of customers who had been waiting patiently. Instead, the associate was left to try the same unsuccessful steps at multiple registers. Management showed no awareness of the situation on the floor, no urgency to assist customers who had been waiting for an extended period, and no respect toward their own staff. Especially during a busy weekday evening and the holiday season, this lack of leadership and efficiency was unacceptable. Nordstrom Rack, effective management should be able to read the room, support employees, and keep the store running smoothly. Experiences like this negatively affect not only customers but also staff morale, and ultimately reflect poorly on the company as a whole.

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Target - Dirty, smelly Target restroom.

    Target

    2.8(241 reviews)
    0.2 mi
    $$

    I brought in a few items to return, but had to use the restroom first. Gast! It was terrible! The…read morefloor was a mess. Most stalls had no seat covers or the toilets were full of stuff. Yuck! Just because it is a busy season, the bathrooms should not have to suffer. Thankfully, when I went over to return items, the line was short and moved fast. The parking lot was a whole mess

    0 star review not because of the target directly but because of the Starbucks employee inside of…read morethis target! She is a short Asian or Latina girl who was there alone on 4/18/26 around 5:30pm! I ordered two drinks and waited 15 minutes and she never let me know my drinks were ready even though more customers kept getting their drinks already even though I ordered before them! So I went to ask her if the drinks were ready and she looked annoyed and said they're on the other side. And I asked her "oh and u just weren't gonna let me know?" And she said I did. But I was standing right infront of her the entire time and she never told me. I was with my sister and she never said anything!! Ridiculous, she was just on her phone the entire time. She saw us waiting there for 15 minutes, what was she waiting for?? It's her job to let us know! The coffee I ordered wasn't even decaf like I ordered it so I couldn't even drink it, which is whatever but the fact that she lied and had me waiting there for so long is ridiculous, then her denying it is crazy.

    Photos
    Target - July 20 ,2025 It seems this silly store gives these stickers away. They end up as graffiti needing to be removed outside the store.

    July 20 ,2025 It seems this silly store gives these stickers away. They end up as graffiti needing to be removed outside the store.

    Target
    Target - There's a game?????

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    There's a game?????

    Marshall’s

    Marshall’s

    2.6(20 reviews)
    5.9 mi

    I came to this store location for the first time. To my surprise, there were lots clearance aisle…read moreareas at this store. The most that I have seen in the Bay Area. Other stores usually only have one or two rows on clearance, this store had at least four or five aisles for women. I didn't have time to browse through everything, but if I have more time next time, I would browse through the clearance racks. Overall, the store was clean and descent.

    This Marshalls in El Cerrito, California is hands down one of the best I've ever visited. The store…read moreis spotless, bright, and incredibly well organized from the moment you walk in. Every section -- fragrances, handbags, shoes, cards, home décor, and seasonal items -- is fully stocked and beautifully arranged. The displays are neat, the aisles are clear, and the merchandise is easy to browse. You can tell real care goes into how the store is maintained. The deals are fantastic, with great discounts on top brands and new inventory throughout the store. Even the smaller details stand out -- the restroom was clean, tidy, and well stocked, which shows how much pride the team takes in keeping everything in order. The staff deserves special mention. Everyone I interacted with was friendly, helpful, and genuinely welcoming. They made the shopping experience comfortable and enjoyable, going out of their way to assist without being intrusive. This Marshalls sets the bar high for what a retail experience should be. Excellent organization, great prices, and wonderful customer service -- I left completely impressed and will definitely be returning! I travel all over the USA, I always try to find Marshall's and look for the inventory and how the store status. This store is the number #1!!!! It's a must visit!!!!! This Marshall's is going to be my go to store.

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    Marshall’s
    Marshall’s
    Marshall’s

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    Burlington - deptstores - Updated May 2026

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