I love tjmaxx and homegoods, but this is not the best location. It's messy and dirty, especially in the holiday and sale areas. Plus, the employees aren't the friendliest and don't want to help you. To me, it's always really hard to find anything good here. I only come by because I want to see if they have any nice Chicago sports stuff or cute dog clothes/toys. With how large the store is, you definitely expect to find better things. 2.5 stars rounding down read more

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Prices are no longer the decent value to draw me into this new stash of Goodwill chaos. I used to build up anticipation with TJ, always had some fun surprise for me right when I had a hope of finding that random thing. But the past couple months it's become a weird expensive Amazon search. A ton of overwhelming brands I've never heard of, little quality or relevant options, and prices pretending to be lower but only low compared to the hilarious manufacturers recommended gouging. I've been able to repeatedly find the same thing on eBay cheaper as I wonder around TJ. It's a bummer to wait in a long line and get asked for the tenth time this year if I'd like to save ten percent on a credit card. read more

TJ Maxx - Big store - Department Stores Near Me - Palatine, Illinois

TJ Maxx is a popular retail store known for its wide selection of discounted brand-name products. With an ever-changing inventory, shoppers can find a variety of items, from clothing and accessories to home goods and beauty products, all at affordable prices. The thrill of the hunt and the possibility of discovering hidden gems make shopping at TJ Maxx an exciting experience. The store's layout is well-organized, making it easy to browse and find what you're looking for. The staff is generally helpful and accommodating, enhancing the overall shopping experience. TJ Maxx's value for money and the opportunity to score high-quality products at a fraction of their original prices continue to attract loyal customers.great offers always available and return policy is super. read more

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So Anthony the HR person hired people but doesn't give hours. 6th person coming forward with getting hired by Anthony and been waiting on hours. They call and get the run around. TJ maxx shouldn't be hiring people having them sign and not actually having them work read more

Worst TJ Maxx+ HomeGoods! I tried to check out and the employees were very rude and unfriendly. And the manager just stood there and laughed about some things. Again, DO NOT come to this location because they don't respect the customer! read more

My goodness!! Love this location. When I first walked in, I was greeted right away. The aisles are ver neat and clean. The employees are very friendly and helpful. I needed help finding an item and Grace went over and beyond to help me find it. Overall the best location I've been to! Thank you!! read more

Love this store!! Always find great clothes for work & play. Big selection of shampoo & skin care.

I have to give it a four, because I buy stuff here and that is probably not going to change. They have a decent selection. However, although the clerk I had was super nice, I saw another clerk walking around the floor with his mask directly under his nose, so basically he is breathing on the outside of his mask and wherever any droplets go, towards people, into the air- wherever. I had no idea he worked there, until I saw him at the register. I let the lady behind me go in front of me because I was afraid of my inner whatever bad name people are saying these days about women. Then I had to go through the line again because I had left an item in my cart. The lady by the carts was also very nice... I decided to buy some caramel corn for later, and it was expired. I did have a funny feeling about it, but ignored it because I got called to the register. That is sort of gross. I am not sure that is what stores are suppose to do. You can't donate expired food to a food bank though. I threw out the receipt because it was only that and a skincare item. Plus every time I walk in there it cost me more than 4-5 dollars (the price of the popcorn. I will still come here, but I am not going near the guy with the nose mask or buying any gourmet food without checking it first. Maybe I will skip that too. It's just like "Wow, that was there that long!" read more

TJ Maxx - Expired in February before the lockdown. Sitting on the shelf at the end of July, when, unfortunately, I purchased it. - Department Stores Near Me - Palatine, Illinois

Good location, great prices...but terrible customer service. I've come to this location many times and I've had zero issues. However, my last visit was not ideal. I went to the checkout and was ready to purchase my items. I said hello to the cashier, Milka, and she questioned how I knew her name. I simply responded that her name tag was visible. She then started to investigate my background asking me where I live and where I was born. I responded accordingly and she did not like my answers. Milka mumbled under her breath "you wanna be smart?" and continued to smash my products into the bag. What made this incident even more interesting is that she handed me my items in a ripped plastic bag. I asked her kindly to separate the items since those items couldn't fit in that bag. She proceeded to shove all the items in a new bag and had a nasty attitude throughout the transaction. I understand people have a bad day, but you must remain professional in any workforce. I do hope TJ Maxx trains their employees to a much higher standard than this. read more

Literally went to buy a chair for my daughter and the chaser said it was the wrong tag. Instead of showing me a comparable price after I said all the kids chairs are on sale in your aisle, and I didn't put this tag on there, what I thought would be a $19.99 chair was going to be $80. I laughed and said uh, I'm not paying that.... They snatched the chair out of my hair, said "next customer then!" And proceeded to ignore me. I'm never going back to this specific location read more

TJ Maxx is one of the biggest combo store I have ever seen. They have so many branded shops like Gucci, Michael Kors, and others. They have so lot of great deals here, promos, discounts, and even sale items. What a wonderful place with great and worthy items. Their employees are also amazing, all of them are so friendly, helpful, and professional. They can explain the specifications of their items clearly. They can answer all of your questions. And even suggest and offer to you the items that will be perfect to you. What a wonderful people. This TJ Maxx is well-organized, it has a beautiful decorations from inside to outside, and their place has a good ambiance. No wonder why lot of people are really amazed with their place, it is so elegant, bright, and very nice. I really love this TJ Maxx! Their location is so near to other well-known places around the city, you can find them easily, and they are so popular so you can ask some people where you can find this great TJ Maxx. Great store with lots of good quality items, from clothing to furniture to pets supplies and everything we need for our daily essentials. So convenient and worth visiting. Hands down to all of you guys! Such a fun place to stop by for shopping and to relax! Thank you TJ Maxx for excellent customer service! Also to all of the humble employees you have. You all doing a really great job! Kudos to all of you! Thank you! Will visit again and shop next time! I love TJ Maxx! read more

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Went to TJ Maxx Homegoods today in palatine and was blown away by how quickly I went through the line, the line was literally snaked around the front of the store. I was thinking of leaving but happy I didn't, they had us checked out in record time! Job well done!! read more

Came by this location looking for a dress. Didn't find what I wanted and was actually surprise by how limited the dress options were BUT it's still a Greta location. Not too busy and pretty well organized. It's also close to other shops (Ross, target, etc) read more

Good selection of clothing. Stopped by for a few minutes to grab some clothing for the gym. The only downside was the crazy lines. Would recommend this location to anyone. Five starsz read more

As a Maxxinista, I have been to MANY Tjmaxx stores. I can honestly say this is the best one. They have so many racks but it isn't overwhelming. The racks are very well organized and the clothes are properly put on the hangers. The staff is extremely nice and let you shop and wonder without being bothered. The selection is amazing and so are the prices. I have to limit myself on how much I can go to this store. The only suggestion I would make is the isles are a little close together which makes it hard for two shoppers to shop at once. Happy shopping! read more

Found some real cool birthday and mothers' day items. They have lots of neat containers and French inspired decor. I had fun running around looking for gifts. I even found a real nice leather purse for about $35! Not sure, but this store happened to be organized which made finding treasures easier. I'll be back! read more

TJ Maxx has a lot of variety of all of their items. They have tons of random household products, for kitchen, bathroom, bedroom, and others. Awesome store, very well-managed, well-organized, and always well-stocked. This store had a much larger selection than other local store around. Really love doing shopping here than going to other stores, I can literally save a lot of my money here, purchasing and buying all the items I need everyday, and also this is the only store that has a caring and helpful employees. I really love it here, their prices are awesome, place is so huge, and always found a great deals. Hands down to this TJ Maxx they have lot of stylish items, they have everything we need in our daily life, and also they offer exceptional items and foods. Thank you TJ Maxx! Thank you for great items, awesome store, excellent prices, and for such a wonderful service. This TJ Maxx is one of the must-visit place here in Palatine. Will not disappoint you guys. You will probably love this place. Thank you TJ Maxx! Will visit and shop again when I am nearby. Will also recommend your place to all of my friends and family. Thank you guys! You all doing a really great job! Kudos! read more

TJ Maxx - Department Stores Near Me - Palatine, Illinois

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This is one of the best TJ Maxx / HomeGoods I have ever been to. It's fairly new and nicely laid out. As with everything in life, there is never one thing that does it all, and that applies here. For example, the Handbag and Jewelry sections are great, but Active Wear is lacking. Women's Clothing was also nice. Given the obscene amount of stuff we found in the aforementioned areas, we didn't dare roll through HomeGoods, but I peeked out of the corner of my eye while we were in line, and it looked really inviting (read: well-stocked with attractive pieces!). I would happily come back when my bank account resumes breathing. read more

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I love this location. Everything is always clean and organized. It is never too crowded and the staff is very friendly!

I came to the Homegoods stire in Palatine to pick uo a few things on the Tuesday before Thanksgiving. I got in line with about 16 people ahead of me & 2 checkouts open. I waited 10 minutes & gave up when I only moved up 2 people. This store needs new management! read more

Very good store. It was a very wide selection of household items. This is probably the best combo store in the area. Other locations are either stand-alone TJ Maxx or Home Goods. I'm not aware of any other combo store since university heights has closed. The store is always stocked and clean. read more

Clean store but never enough cashiers. There was a line almost as long as the store and only 3 cashiers. People in line were not happy as well as I wasn't. Please hire more cashiers. It is 4:30 on a Wed.... I waited so long I actually didn't even purchase what I had in my cart and it was about $150.00 worth of stuff..... sorry read more

TJ Maxx - Department Stores Near Me - Palatine, Illinois

Love this store! There is so many new things to see every time I visit it. I like the fact Home Goods and TJ Maxx are combined.

I was in last Wednesday to purchase a few items. I have been a loyal customer for many years. Usually go to a different location but was in the area so I stopped in. The young girl that was helping me check out was very nice. Everything was fine until her manger came out. She did not acknowledge me at all but she started reprimanding the employee because of low credit card sales. She asked her why there were no cards sold yesterday. The girl said it was slow and rainy. She replied no excuse. We need cards today. I felt this was so inappropriate in front of a customer. Maybe the manager should work on her customer service skills. Cashier looked embarrassed and I was angry. Please do coaching during employee meetings not in front of customers. read more

Very affordable options overall and plenty of clearance items for the bargain shopper. I always found these stores to be as compact as possible but this one seems to be more of that case, very tight spaces and a lot of waiting for people to pass when it's busy. Good bargains to at least check out. Tons of holiday stuff and even stuff for your pups at home. read more

This store is overwhelming, it's a combo Maxx/Homegoods. First thing I didn't like was they only have those massive carts instead of the double decker mini carts...you know what I'm talking about. There really is no men's section or if there is its labeled as "young men". Selection is just ok and a little disjointed, no good way to get through the Maxx side of the store, then the homegoods side is worse. It is SO CRAMPED and feels overwhelming, there are huge displays in all aisles and tight quarters by tight I mean if someone is in an aisle with their cart, you cannot physically enter that aisle with your cart. They were also doing stocking and so this probably made the situation much worse. I was underwhelmed with the selection but overwhelmed by the tight spaces/clutter. read more

One of my absolute favorite stores! This store most definitely has some of the best, cheapest, name brand things here!! From clothes, purses, shoes, bedding, kitchen accessories, home decor, kids, babies, and a lot more!! I will always shop tj maxx home goods. So happy you guys put this store right by my location!!! Could literally spend hours in here lol read more

On October 14th, I visited TJ Maxx on Dundee road in Palatine, IL as I always do. I have recently moved to Chicago, but up until this point this was by far the cleanest TJ's and had the most variety. Earlier in January of 2017 I purchased a gold framed designer mirror but had to leave it at the store because it would not fit in my car. I was given a white slip for a later pickup by a customer service associate, and told that I could come and pick it up whenever I'd like. However a few weeks down the line I was given a courtesy call and asked if I would still like the mirror and I told them I would not be able to come get it. The associate in turn told me that I could use the white slip in place of a gift card and come back whenever I had the time- great! So on October 16th after an hour of shopping in TJ Maxx, and an extremely long wait in line I was finally at the front and met by a very pleasant cashier/store manager. When I presented the white slip to her she said it wouldn't be a problem for me to purchase my items as the physical gift card should be in the back. Lisa, the manager over Home Goods spent about 15 minutes looking in the back of the store and said they couldn't find a gift card, and that it was "strange" that we were given a white slip instead of a pink one, and that she could find no record of us ever having been in the store, or any record of any gift card waiting for my pickup. The way she phrased her sentences led me to call her out on if she thought we were trying to STEAL what we were trying to purchase. She denied it of course however it didn't take away from the fact that I felt like she was leading on to this. She stated that there was nothing she could do, no apologies, no sincerity for me having to wait as long as I did- but she could send a gift card through the mail. FINE. She took our address down and we should receive it, in her words, in 3-5 business days. 3-5 business days passed and she called me and asked if she could AGAIN get my name, and address to resend the gift card. It is now November 2nd, and I have yet to receive a gift card. So I take the "pleasure" of calling the store to find out where my gift card is, and low and behold it was just sent out Monday October 30th. No one bothered to call to inform me, and Lisa stated that she believed it was sent out on Monday- so no certainty. Again no apologies offered, and didn't even say bye when she hung the phone up like I'm the one bothering her for inquiring about MY gift card. Needless to say, I WILL NEVER EVER step foot back into this location again, and I will make sure to tell all of my family and friends not to either. I will make sure that Yelp gets a review along with Google, and my blog. This is ridiculous, and Lisa's customer service is HORRENDOUS. read more

I tried to return a defective suitcase that I had the receipt for . The manager was very rude and wouldn't take it back since it was 6 months ago. It was only used twice . Now I have a ripped suitcase and I don't know what to do. Disappointing customer service . read more

Terrible customer service. I tried to return a dog bed that fell apart the same day. When I mentioned this to the cashier she just walked away. No "I'm sorry" or "excuse me while I get help" she just left. She returned 10 min later with a guy who said they can't return it. I asked to speak to the manager and was told that "she's not available to speak to me herself but says it's not her problem after items leave the store". read more

Worst customer service!! The line is really backed up, the cashiers are talking amongst each other, they don't know who the manager in charge is, it takes three people for a return. Girl on register 5 is talking about going to ISU, clearly no one cares at this store! read more

Super helpful - I shop here all the time. Great products and great prices - if you see something you like you better buy it because things at this store don't hang around long! The cashiers are great and both store managers Laura & Lisa are wonderful too!! read more

This is a great place for clothing, shoes, and home furnishing. However, the cashiers are just rude. The first cashier was absent minded like she was on controlled substance. The second cashier didn't want to be there. I had to get in three different lines for they're closing the registers randomly. I'm not coming back. read more

I LOVE this TJ Maxx. First of all, employees are very nice and friendly. The store is always clean and easy to shop in, they have great selection of everything and they get new things almost every day!!!!! read more

I love love LOVE this Tjmaxx/Home Goods! I have purchased many things here for my new apartment since moving to Palatine. They have an amazing selection in every department and the store is well organized. I'm happy to be living so close to a place that keeps my inner shopping freak satisfied read more

I have been going to this TJ Maxx for about 20 years. Today i wanted to purchase a pair of boots but they were slightly defected. I asked for a small discount and explained to the manager I was a long time customer, etc. Instead of giving me a small percent off the boots which I will now have to repair, she told me ot sign up for the rewards credit card and I would get 10% off. Great way to keep the customer happy. TERRIBLE management. read more