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    TJ Maxx

    5.0 (1 review)
    Closed 9:30 am - 9:30 pm

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    10 months ago

    Helpful 1
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    Lucille's Bridal Shop & Val's Formal Wear - Back of dress

    Lucille's Bridal Shop & Val's Formal Wear

    (45 reviews)

    $$$

    I'm writing this review 8 weeks after our visit - because it has truly stayed with me and continues…read moreto bother me. My best friend is getting married next year, and as her maid of honor, I scheduled an appointment for her to try on dresses while she was in town, visiting from across the country. She'd tried on dresses once before and found one she loved, but wanted the experience with her friends, and the opportunity to find a dress she possibly loved even more. Upon arrival to Lucille's, we were not immediately greeted. We went up to the counter where we were told it would be a few minutes, as the preceding appointment was finishing up. This was fine -- but we found it odd that there was nowhere to sit. No water offered. No congratulations to the bride. Just a "feel free to take a look around." 10-15 minutes later, the preceding appointment was finished. A bridesmaid was coming to our appointment as well (so bride + 2 guests) and she was about to arrive. The bride wanted to greet her outside, and after our appointment was pushed back almost 20 minutes on their end already, we were told we "needed to get started." It was a weird vibe. But that's not even what stayed with me most. The discussions between the apparent owner/manager and her sales associate were uncomfortable to witness. The owner, who had been hacking up a lung in the back room, seemed to talk down to her sales associate. It was very awkward. The 2 women tried to feel out if the bride was looking to buy something -- we had put down our deposit for the appointment, and assumed we'd be treated with the same respect as any other client. Of course if the bride had found something she loved, she'd have considered purchasing. But once they heard she had tried on a dress elsewhere that she really liked, they seemed convinced she wasn't "serious" about purchasing and I do believe this tainted our entire experience. I was told I was not allowed in the dressing room. Ok fine - element of surprise when the bride comes out.... Well when she did come out in a dress, as part of her support system, I said, "You're a vision in white!" To which the sales associate responded, "We don't have any white dresses; that's ivory." ...I was dumbfounded. I was attempting to hype up my best friend and I was shot down over a technicality that truly did not matter. It was bizarre. The owner came over and insisted that she knew that the sales associate knew what she was doing, yet she interjected herself into the appointment to insist the bride try on a dress that wasn't at all what she was looking for. She claimed, "This one just came in and I need a model for it." ...what? Bride tried it on to appease the owner, and of course did not like it. Also bizarre -- looking through the dresses, I found one I thought the bride might like, and I was shut down by the owner who said, "Oh she won't like that one. Put that back." ...!!! I think I know MY best friend's style and preferences better than anyone, and let me be clear: I was not at all attempting to take over the appointment. I was gently suggesting a dress and was completely dismissed. After the bride changed back into her clothes, we were forgotten and overlooked. The next appointment had arrived and they were done with us, even though they started with us late. No "thank you," or send off, or acknowledgment. The whole experience was off. Even if she HAD found the dress, she was confident she did not want to be a customer here. This is not how a bridal shopping appointment should go, no matter one's budget.

    My experience at this shop completely exceeded my expectations. I had seen a flyer outside the shop…read moreand decided to go inside. That one decision changed my wedding experience into a dream. Not only were there so many gorgeous dresses to choose, I also found the wedding dress I dreamt about all my life!! The staff was so supportive and loving and made this experience the best it could ever be. My daughter felt included and they went above and beyond to find a suit for my son last minute. Staff took the time to ensure my dress was perfect in every way from fitting to accessories. I have been to several bridal shops before but nothing can compare to the experience I had here. They made me feel like a bridal queen from day one! You guys made my 03/23/23 wedding memorable. Thank you.

    Reichbind Furs

    Reichbind Furs

    (1 review)

    I called this place to recondition my fur coat after being stored for several years and gave what I…read morethought was a deadline they wouldn't have been able to meet. The lady who picked up the phone made sure to verify and provided a cost for the service as well which was lower than other places for same service. When we dropped of the jacket, the staff person throughly went over the jacket and provided recommended some additional services to fully restore and modernize it but was not pushy. They had indicated that the jacket would be back in a little than a week and were actually able to return it to me sooner. They also have an extremely secure facility with a secure access, which allows them to safely store items for customers. When possible, I wouldn't hesitate to return to complete those suggestions or store my jacket there.

    From the owner: David Reichbind, master furrier, travels the world each year to bring you fashion forward styles…read morethat no other furrier can match. Fine furs, shearlings, leathers, reversibles, cashmeres, suedes, and accessories are found throughout our beautiful new location. Specializing in custom made garments and spectacular remodels. We alter and repair all garments back to their original condition. No job is too big or small for us to handle. We have a state of the art cold storage vault on the premises, keeping garments in optimal conditions during the hot summer months. We clean and condition almost every garment onsite by hand, returning the shine and luster your garment originally had. Reichbind Furs is a "yes" company, we fulfill any requests you may have regarding your furs, shearlings, leathers, cashmeres, suedes, accessories, and so much more.

    Work 'N Gear

    Work 'N Gear

    (2 reviews)

    Okay so this is nothing to do with the staff because I've had a pleasant experience the three times…read moreI've visited. However it does have to do with the fact that there's always something going on. Basically I had to put back items because they weren't taking cards just cash. Honestly who carries cash nowadays. The employee was very sympathetic but its an inconvenience for me as a customer who needed scrubs for work the next day. Corporate should be handling this and or at least offer discounts. Then the other time I went there stood outside waiting for the store to open because they claim to be closed but the door was broken. Mind you the door is still broken. Another annoying thing about this store they'll have plenty of tops but can't find the bottoms to match or vice versa. Again the staff have always been helpful but the store needs to step it up. Huge waste of time traveling to two work and gears only to hear that all the credit card machines are down.

    First visit the gentleman was very nice and welcoming. When I went to return a mis-sized item with…read morethe receipt I was asked by the sales girl if i had the tags? I replied no, and she stated I would have to wait while she made a new tag. My instinct would be to take care of the customer waiting first. The exchange was un welcomed by her as it seemed she had to work. The gentleman was still very nice. It seemed to me they could just send it back to the company as defective, but they stated they would put it back on the floor. I probably will go to Scrub warehouse for future purchases.

    TJ Maxx - deptstores - Updated May 2026

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