First visit the gentleman was very nice and welcoming. When I went to return a mis-sized item with the receipt I was asked by the sales girl if i had the tags? I replied no, and she stated I would have to wait while she made a new tag. My instinct would be to take care of the customer waiting first. The exchange was un welcomed by her as it seemed she had to work. The gentleman was still very nice. It seemed to me they could just send it back to the company as defective, but they stated they would put it back on the floor. I probably will go to Scrub warehouse for future purchases. read more