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    Journeys

    4.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    5 years ago

    Helpful 1
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    Hawley Lane Shoes - Hawley Lane shoes

    Hawley Lane Shoes

    (74 reviews)

    $$

    I recommend Hawley Lane Shoes. I was very impressed when the owner came to my mother's nursing home…read moreand took care of my mom personally. She measured my mother for sneakers and shortly afterwards they were delivered. Great service and super nice people!

    Hawley Lane Shoes is a horrible racist establishment. I visited the Shelton location. Which is near…read moremy home in Shelton. Upon entering this store there were no other customers in the store and approximately 5-6 employees stand around chatting. Not one of them greeted me or asked if they could help. Indeed I walked around the store looking at various sneakers for about 5mins. While their conversation continued as if I was invisible. Once I realized no one was going to assist me or even acknowledge my presence, I politely left. Thinking perhaps it was that particular store. Yesterday I went to the Danbury location as I was in that area at the mall. Upon entering three salespeople were standing around, again with no other customers in the store. One barely acknowledged me and walked away. One disappeared into the back, the other stood and watched as I looked at sneakers but never said a word. Another customer came in and was greater and asked how they could be helped. Still no one asked me if I needed help. A third customer entered & was again greater and the employee who was in the back appeared and immediately ran over to them with greetings and offering to help. AT that moment, the salesperson who had been watching me decided to ask me if I needed help. At that point I was so disgusted, I said NOW you wanna help me and proceed to leave. I am a black woman and every other customer who entered after me was white. I believe the actions of employees in both stores were racially motivated. There is absolutely no other explanation for being ignored. I will NEVER go into this establishments and recommend people of color stay away from them as there seems to be a culture of racism no matter the location. To me this is ignorance at its finest. My money is the same color as everyone else's. If you are so racist that you would be rude to a potential customer, I would not give them one penny. I recommend every black person STAY OUT OF HAWLEY LANE SHOES! #boycott #undercovertarget #keepourdollarsout #racistestablishment

    Red Wing

    Red Wing

    (4 reviews)

    $$$

    Stopped in recently with my husband who needed boots for work, he had a voucher…read more The woman who was working on a Saturday morning was very friendly and helpful and tried her best to find exactly what we were looking for. I don't think she was super familiar with how the voucher was to be processed, but eventually got it to go through. Low and behold they did not have his size and they needed to be ordered, luckily they were being sent straight to our house. Orange isn't exactly right around the corner from us. My husband stepped on some sort of foot reading machine that determines your shoe size, but it seemed to not be exactly right. Other than that, it was a positive experience.

    I bought a pair of shoes for work, took them home and wore them around the house. At first they…read morewere comfortable but as the day went on they began to bother my feet, left one specifically. Went to take them back for an exchange to which the woman behind the counter said they couldn't be returned after being worn, this would be good information before paying for them. These are Red Wings not a cheap pair from a department store, she just kind of shrugged. Her attitude is why I'm writing this review, when I said that I would not be back she replied with, "have a nice life." I've had red wings before, a very good shoe, but with 0 customers in the store not to mention just wanting to exchange them, I think the person could be a little more receptive.

    Journeys - shoes - Updated May 2026

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