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Westport, CT

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Free People

4.0 (6 reviews)
Closed • 9:00 am - 7:00 pm

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JANE + MERCER - Interior of JANE + MERCER Fairfield

JANE + MERCER

5.0(3 reviews)
4.4 mi

Jane + Mercer is the best place to shop if you need any piece of clothing. The whole staff is…read morehelpful and kind but Chrissy has gone above and beyond any retail associate expectations I had. Each time I come in she is helpful in creating new outfits pulling pieces for me and just all around helping me build my closet! I don't know what I would do without her!! I drive almost an hour to this store because it's THAT GOOD! This store is amazing with so many unique and basic items and the price tag makes it even better.

Love this store. Fashionable clothes, super friendly service from a wonderful hardworking sincere…read moreteam. Stopped in to browse with a gift card from Sarah and bought several tops and sweaters at 50% off their regular pricing. Hannah was very helpful and is a student working hard. I love these sweaters I purchased. So chick and soft. Easy to care for and no dry cleaning. Colors options on clothing, pants, style for tall and short is outstanding. Many different choices in texture too!! The easy casual long sleeve tops are extremely soft and comfortable - they are my favorite now. To think I was first online shopping for their home pillows. I'll be back this weekend!!! Also, they celebrated w/ live music, food and yup got another free gift card. Thank you Sarah your customer service - forever grateful for turning me on to Jane & Meyer!!

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JANE + MERCER - Interior of JANE + MERCER Fairfield

Interior of JANE + MERCER Fairfield

JANE + MERCER - Interior of JANE + MERCER Fairfield

Interior of JANE + MERCER Fairfield

JANE + MERCER - Interior of JANE + MERCER Fairfield

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Interior of JANE + MERCER Fairfield

Brandy Melville - Entrance

Brandy Melville

1.7(43 reviews)
1.0 mi
•$$$

I love Brandy Melville! I'm 24 and I've always loved lots of their clothes, and I don't mind the…read moresizing. But this review is for this specific store. The rudest, snobbiest teen girls I've ever come across in my life. Legit all of these girls would be fired in minutes if they worked anywhere else. All they do is stand around, curse their heads off, have personal conversations even over the phone while I was at the checkout. Don't even try to say thank you or hello because all you will get is a confusing look, a mumble, or be straight up ignored. Someone please get a manager up in here!

Brandy Melville in Westport has a great selection and we really love the clothing. But…read moreunfortunately, the in-store experience was incredibly disappointing due to the attitude and behavior of the staff. The girls working there were rude and unprofessional -- we watched them whispering, glaring, and giving judgmental looks to other customers, which was honestly shocking. How are girls like this, with such negative attitudes, still working and being paid to represent the brand? It's really not that hard to greet people when they walk in, be polite, or at the very least say "thank you" at checkout -- but they don't. They don't acknowledge customers coming in or out. The lack of basic courtesy is glaring. After reading so many other similar reviews, it seems like this is an ongoing issue, and it's disappointing that management hasn't stepped in to make a change. The store has so much potential, but unless the customer service improves, it's not a place we'll want to return to.

Photos
Brandy Melville - The first fitting room closed off by a rack of clothes.

The first fitting room closed off by a rack of clothes.

Brandy Melville - The shirt we were looking for. Cute

The shirt we were looking for. Cute

Brandy Melville - The sign

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The sign

Free People - womenscloth - Updated November 2026

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