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    Athleta

    4.2 (5 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    At the Westport Athleta location. A clerk named Karen berated and scolded my wife for not wearing a mask. My wife's mask fell to the ground. She picked it up while managing a 2-year old, placed it had it in her hand and was about to put it on. Karen very aggressively reproached my wife in the harshest of tones from the very get-go for not wearing a mask. She took it a notch further to make sure the entire store heard what she was saying and to whom she was directing her disapproval. This happened in front of my child and a store full of people of people. My wife is a gentle and considerate person. She was mortified, cried from being embarrassed in front of everyone. My child got to witness a nasty store clerk berating his mother. As a family, we wear masks religiously, not for us, but for everyone else. Accidents happen. On the other hand, it is undoubtedly beyond the pale to mistreat well-meaning people and long-time customers of the brand with unbridled hostility. I will be cancelling our Athleta Credit Card for starters. That's my downvote for condoning such unprofessionalism. PS: DO: "Ma'am, kindly wear a mask in our store. It is our policy. "

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    Photo of Saira K.
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    6 months ago

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    2 months ago

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    7 years ago

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    5 years ago

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    8 years ago

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    Anthropologie

    Anthropologie

    (22 reviews)

    $$$

    The store itself the building is very nice, but they have a tiny almost nonexistent petite section…read more Some of the salespeople are nice some are very rude. I spend a small fortune on clothes and I have been a customer of Anthropologie for many years and I make purchases constantly. I purchased two tops that were a huge disappointment they were at full price, yet the material was awful thin & scratchy and see through also one of the tops wasn't completely sewn it had a huge hole in it at the seam. I had to wait 3 weeks for the inventory to come in for them to ship it to me and I immediately cut off the tags but realized they were awful and 1 was damaged. Returned them to the Westport store the next day after receiving them in the mail. The sales lady was high and almighty saying she would do me the favor just this one time but the tags need to be on for a return. WHAT HAPPEND TO GOOD CUSTOMER SERVICE INSTEAD OF APOLOGIZING FOR MY INCONVENIENCE ONE WAS DAMAGED AND I HAD TO WAIT FOREVER TO RECEIVE THEM JUST TO TURN AROUND AND RETURN THEM THE NEXT DAY! I COULD NOT HAVE POSSIBLY WORN THEM IN ONE DAY! THEY NEED TO LEARN HOW TO TREAT CUSTOMERS with respect! HER COMMENT WAS UNCALLED FOR AN APOLOGY WOULD HAVE BEEN MORE APPROPRIATE.

    Stopped in with my girlfriend after having a nice lunch in the area. My girlfriend loves to browse…read more Their spring time selection was very nice. Lots of pretty outfits. My girlfriend liked many of their selections. She said they were reasonably priced. Oh and she looks lovely in the hat!

    Athleta - womenscloth - Updated May 2026

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