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Westport, CT

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Shoes 'N' More

3.7 (12 reviews)
Open • 10:00 am - 6:00 pm

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6 years ago

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2 years ago

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3 years ago

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2 years ago

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6 years ago

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2 years ago

Excellent service. Great footwear selection. I have been a customer for many years and never disappointed.

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6 years ago

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14 years ago

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9 years ago

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9 years ago

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8 years ago

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11 years ago

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Brandy Melville - Entrance

Brandy Melville

1.7(43 reviews)
0.3 mi
•$$$

I love Brandy Melville! I'm 24 and I've always loved lots of their clothes, and I don't mind the…read moresizing. But this review is for this specific store. The rudest, snobbiest teen girls I've ever come across in my life. Legit all of these girls would be fired in minutes if they worked anywhere else. All they do is stand around, curse their heads off, have personal conversations even over the phone while I was at the checkout. Don't even try to say thank you or hello because all you will get is a confusing look, a mumble, or be straight up ignored. Someone please get a manager up in here!

Brandy Melville in Westport has a great selection and we really love the clothing. But…read moreunfortunately, the in-store experience was incredibly disappointing due to the attitude and behavior of the staff. The girls working there were rude and unprofessional -- we watched them whispering, glaring, and giving judgmental looks to other customers, which was honestly shocking. How are girls like this, with such negative attitudes, still working and being paid to represent the brand? It's really not that hard to greet people when they walk in, be polite, or at the very least say "thank you" at checkout -- but they don't. They don't acknowledge customers coming in or out. The lack of basic courtesy is glaring. After reading so many other similar reviews, it seems like this is an ongoing issue, and it's disappointing that management hasn't stepped in to make a change. The store has so much potential, but unless the customer service improves, it's not a place we'll want to return to.

Photos
Brandy Melville - The first fitting room closed off by a rack of clothes.

The first fitting room closed off by a rack of clothes.

Brandy Melville - The shirt we were looking for. Cute

The shirt we were looking for. Cute

Brandy Melville - The sign

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The sign

Shoes 'N' More - shoes - Updated November 2026

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