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    REI

    3.6 (59 reviews)
    ModerateOutdoor Gear

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    John M.

    What an excellent experience. I ordered two kayaks to the store, and called in to see if they could help me pick out my roof rack system. The fellow on the phone was patient, verbose in his explanations, outgoing and knowledgeable. They ended up holding most of the system for me. I came in today, and the rep at the service desk, Jane, was even more helpful and patient. She helped me select further options, assembled everything for me, then assembled everything *again* when the first product was a few inches off. She was friendly, knowledgeable and thorough, making what could have been a very long and involved process a lot of fun. The whole crew was crazy friendly, and the experience was what I've come to expect from this cult-worthy institution. Thanks a lot, Norwalk REI friends! See y'all again soon!

    Altra Escalante 1.5
    James H.

    I'm always amazed how every visit to this store makes me want to come back for more. The staff here are INCREDIBLE at what they do and their customer service is top-notch. As far as running/trail running goes, this is definitely the place you want to go to get your shoes and feet measured; though they don't have a treadmill. They always carry the best brands like Altra, Hoka, Brooks, etc. and have always been priced much lower every time I went in-store. This is also paired with a terrific return policy that allows you to return anything within in a year if you're not 100% satisfied with your product. Huge shout out to Nicole for her incredibly energetic and positive attitude, as well as her terrific knowledge and insight on all of the products.

    Rentals Cool!!
    Jackie W.

    This store is a lot of fun! Today Surprisingly was super busy almost as if it was Xmas eve shopping! It's Labor Day but the weather didn't cooperate so it looks as if families are shopping even in the rain & that hasn't stopped anyone! Only beach goers ! (Us) LOL !! Well In the last few days we have been to several sporting good stores and REI is packed full of fun stuff ! But there's no room for a quick bike (test) ride in the store I didn't ask if we can take the bike outside but I assume u should be able to. A kid can test ride a bike in here but that's about it. Loads of everything is sold in here from camping gear paper maps to bike trails -Clothing if it's a sport more than likely sold here! Maybe not a lot of fishing gear but yes waterproof socks Incase u were wondering! Cool store !!

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