I'm certain that there are good employees here, but not on the day I went. The man I dealt with…read morehad an airpod in his ear and seemed bothered to assist me. Equally he could not measure a coat properly. I guess he went on break during my experience too and a different man took care of me. This man atleast knew how to take measurements for my coat. Also whomever does the alterations needs to be more careful with items because they come back incredibly wrinkled. I had to bring my new coat to the dry cleaner. In general though the staff seemed bothered with my inquiries. The store selection is nice. I'll be going to a different location next time.

Two associates on duty and they engaged in conversation amongst themselves…read more I asked for assistance in finding size medium long sleeved pull overs. I was given bad information. Continued to look on my own and found 4 items which I purchased.

Ann provides amazing service, and can even tranform your look (and your future) virtually. She…read morereally knows her stuff, and has great looking J Hillburn lineup of clothing for any occasion.

Ask Ann to be your fashion coordinator and your closet will quickly change from drab to wonderful…read more Her fashion sense is extraordinary, and if you are one of those guys who doesn't know what size tie to wear or how big your suit jacket lapel should be... all you need to do is call her. She knows!

This store is great! Great customer service and I love the Holebrook sweater I purchased here!…read moreGreat for the Fall and Winter and great quality as well!

My wife purchased a Patagonia Snap-T from Island Outfitters. It happened to be a size too large so…read moreshe went to exchange it for a smaller size. Before making the trip to Fairfield we checked the online return policy to make sure we would receive a refund if an exchange wasn't possible. The policy clearly confirms that if an exchange is not possible, a refund will be issued. Upon arrival, she was told that only store credit could be received and that they would not get anymore Snap-Ts in stock to exchange. They were also unaware of the online return policy despite my wife's insistence to look. They denied any refund and while they won the battle and retained the 100 dollars from my Snap-T, they will not receive anymore business from us. FYI, Patagonia in Westport gladly exchanged Island Outfitters' Snap-T. Stick to the larger retailers like REI and Patagonia. Better prices and far better service.

My experience at Mitchells over the past 32 years has been nothing less than fantastic. I was…read morealways helped by Bruce L. and he was the very best. I was in the store yesterday and Bruce told me that he was retiring after 43 years at Mitchells. This was his only job. Bruce is beyond description of his merits in being customer oriented. Mitchells must be a great place to work because so many employees have been there for decades and they know one of their most important assets are their employees. Bruce's shoes will be very hard to fill but if anyone can do it, it will be Mitchells. I wish Bruce the very best as he walks through the front doors onto the Post Rd. for the last time. Your admiring customer, Tom Bloch

The staff here is unbelievable. Very accommodating, kind, patient... I could go on. I worked with…read moreChristian and Dave specifically to exchange some shoes that I had received as a gift. Both gentlemen were outstanding. Beautiful store and look forward to going back.

It's a beautiful store with really nice clothes. They have a parking lot too, but you can find free…read moreparking in public lots.

I guess I did not fit their customer profile. I was told my shirt size did not exist and I needed…read moreto go somewhere else. Jos a. Banks had my exact size.

This alo location in Westport Connecticut is really awesome. Of course the brand speaks for itself…read moreended up getting some black leggings an article of clothing. You never go wrong with for daily wear.

So happy Alo made it to Westport. Prior to this, I'd order a lot of different items online and…read morereturn many because of cut, style or fabric. Now, I can check things out in person without the shipping to / fro. The store is on the small size compared to others, but that's fine. The merchandise is nicely packed in and aesthetically displayed. Alo is a great addition to Westport as most women run around in their exercise wear.

Great store with somewhat of a limited inventory when it comes to colors and patterns. I've been…read morehere several times and found everyone to be friendly, knowledgeable and very helpful and I'm not their typical customer. If you don't find your size on the floor they have additional inventory downstairs and they are happy to check. Their clothes are very "in" and they offer a great selection of Mens pants, shorts, bathing suits and different shirts. They also feature women's cloths. I can highly recommend.

Very unfriendly staff. Selective in who they greet and help. Great products but buy them elsewhere…read more The Spring Street store in NY or ASF, Norwalk REI, and the Southport Equinox have some items.

This is a beautiful store. The customer service is good. You feel welcomed in the store. The…read moreclothes are really great. The store is pretty big. It's not that hard to find parking in the area. Parking is mostly free around the area.

I had a great experience on a recent visit to the vineyard vines Westport location. It was my first…read moretime at this location and based on the service I received I'll be sure to shop here during any future trips to The Nutmeg State. I made a purchase at a VV in New York that unfortunately was not the right size. While on business in Connecticut I thought it was worth a shot to try and exchange the item, even though I didn't have the receipt with me. I was warmly greeted upon entering the store and after explaining my situation to the manager she was eager to rectify the issue. It's always a pleasure to go into a place of a business with a negative or neutral expectation and leave satisfied with the service your receive. Not only was I able to exchange my previous purchase but I picked up a few extras while I was there. It's not quite Summer without VV...or Fall, or Winter, or Spring....