This store is great! Great customer service and I love the Holebrook sweater I purchased here!…read moreGreat for the Fall and Winter and great quality as well!

My wife purchased a Patagonia Snap-T from Island Outfitters. It happened to be a size too large so…read moreshe went to exchange it for a smaller size. Before making the trip to Fairfield we checked the online return policy to make sure we would receive a refund if an exchange wasn't possible. The policy clearly confirms that if an exchange is not possible, a refund will be issued. Upon arrival, she was told that only store credit could be received and that they would not get anymore Snap-Ts in stock to exchange. They were also unaware of the online return policy despite my wife's insistence to look. They denied any refund and while they won the battle and retained the 100 dollars from my Snap-T, they will not receive anymore business from us. FYI, Patagonia in Westport gladly exchanged Island Outfitters' Snap-T. Stick to the larger retailers like REI and Patagonia. Better prices and far better service.

Ann provides amazing service, and can even tranform your look (and your future) virtually. She…read morereally knows her stuff, and has great looking J Hillburn lineup of clothing for any occasion.

Ask Ann to be your fashion coordinator and your closet will quickly change from drab to wonderful…read more Her fashion sense is extraordinary, and if you are one of those guys who doesn't know what size tie to wear or how big your suit jacket lapel should be... all you need to do is call her. She knows!

Two associates on duty and they engaged in conversation amongst themselves…read more I asked for assistance in finding size medium long sleeved pull overs. I was given bad information. Continued to look on my own and found 4 items which I purchased.

I walked in theres a table piled up with tons of jackets and other clothing items. Ties were very…read moresloppy and messy. there is a worker on their phone and looks extremely clueless. There were two other friendly workers very nice people. The manager was working with multiple people and looks lost and stressed. Wasn't a good look.

My experience at Mitchells over the past 32 years has been nothing less than fantastic. I was…read morealways helped by Bruce L. and he was the very best. I was in the store yesterday and Bruce told me that he was retiring after 43 years at Mitchells. This was his only job. Bruce is beyond description of his merits in being customer oriented. Mitchells must be a great place to work because so many employees have been there for decades and they know one of their most important assets are their employees. Bruce's shoes will be very hard to fill but if anyone can do it, it will be Mitchells. I wish Bruce the very best as he walks through the front doors onto the Post Rd. for the last time. Your admiring customer, Tom Bloch

The staff here is unbelievable. Very accommodating, kind, patient... I could go on. I worked with…read moreChristian and Dave specifically to exchange some shoes that I had received as a gift. Both gentlemen were outstanding. Beautiful store and look forward to going back.

It's a beautiful store with really nice clothes. They have a parking lot too, but you can find free…read moreparking in public lots.

I guess I did not fit their customer profile. I was told my shirt size did not exist and I needed…read moreto go somewhere else. Jos a. Banks had my exact size.

I had a wonderful experience yesterday with Eileen (apologies if I misspelled her name!). She was…read moreincredibly attentive -- offering to zip and unzip me each time and bring additional sizes -- providing me gentle advice about what fit me best -- and serving as an ally throughout. She was also fun and funny -- a reminder that shopping should not be an ordeal but a treat. Lastly, she was very kind and patient with my mom who had different ideas about what looked nice on me -- even though Mom happily paid for the outfit at the end. :-)

I just had the worst customer experience at the Westport Theory store. Totally unacceptable given…read morethe price point. I shop on Theory.com a LOT and never had an issue returning anything, but when I tried to return something at the store, the lady was rude and nasty. Do not shop there is you enjoy professional customer service. There are plenty of shops in Westport with excellent customer service, including Brochu Walker and Eileen Fisher.

I would rate this place 0 stars if I could. This place is an absolute mess. The shelves are so…read moremessy and the staff is so rude. While it is a busier day why is there only 2 employees on the floor, and 5 in the back. We waited in line for 30 minutes. And we asked an employee a question where she rudely responded "I can't help the line is right there." Which is absolutely ridiculous. She proceeded to go to the back and sit on her phone. PLEASE read the reviews before coming this place is horrible. Save yourself the gas money and drive to the other locations instead. The parking lot is also horrible and there is no parking, and many pot holes.

The staff there are all very pleasant and welcoming the customers with smile and prepared to help…read more The tailor did a great job altering my suit.

J. Crew on Main Street in Westport has a nice selection of apparel for men and women. This chain…read morestore has a wide variety of classic and stylish new clothes for spring. Many items are currently on sale. The store was well organized and clean. The staff is helpful and some of the newer accessories are impressive.

This is a really store. It's clean. They have a lot of beautiful clothes. The customer service is…read moregood, they'll help you and get you a fitting room but they won't push you. You can also make an appointment and have a stylist help you. This store is in Westport. You can find free parking in the area. They have good sales.