I'm from out of state, and came across Renee's. OH MY GOSH, the saleswomen, Leonora and Heidi, were…read moresimply amazing. They were super attentive and helpful. They made me feel like I was their only customer. I ended up with a gorgeous silk outfit and gently used Louis Vuitton purse. I highly recommend Renee's. PS They even recharged my phone when it died.

I Went to renee's once and would never return. she slick and not honest she will beat you out of…read moreyour merchandise that your bring to her shop . stay away from Renee's consignment!!!!!!!

I am always surprised when I am I the mall and I find a clothing store that caters not just to…read moreteenagers but actually has stuff that a grown woman can put on her body. I had a special event and I found an outfit, complete with accessories, for about a hundred bucks. My husband loved the ," look"

I went in right before closing time and saw a dress that I really liked, the last one in my size…read morewas on the manakin and they are not allowed to undress the manakins after closing but, the co-manager Krystal, took it off and let me purchase it. Very nice and helpful employees, I appreciated the way she helped me out.

It is helpful to check into this store on a monthly basis . The staff is knowledgeable and the…read moremerchandising is adequate. I believe they would do a lot more business if they were competitively priced and had a bigger quantity of new merchandise coming in weekly. Most of their better quality selections are available online and are frequently not in the Milford location. They carry some cute dresses in a variety of lengths and colors for the summer. They also offer regular sales online.

I found the women working there very rude and disrespectful. I happened to be looking at petites…read moreand the lady working there made it a point to tell me that I was in the petite section (implying I was in the wrong section). I was looking for my daughter who is petite, I obviously am not, but was I was so offended that I left.

Love the customer service in this Loft location. Always helpful when asking for suggestions to…read morematch an outfit, etc. Willing to find items that are in the back and order online if necessary. Can't say enough about the supportive staff!

It is in a great plaza with many other stores I frequent. The attire is way more casual than it's…read morecounter part Ann Taylor (AT). Because of this I only get a few items from here. The set up is no different than I am sure you find in other locations. I really want to comment on the customer service or lack there of. There are certain things I look for when shopping and they are simple. A greeting when I walk in the door - you heard the bell when I opened the door!!!! I have also smiled at staff and had no reciprocation. If you hate your job get a new one. I am an AT girl through and through but find Loft useful at times except if you need something more formal especially a suit. Now that I have moved to an area that is close to an AT I will no longer come to this location or Loft in general.

It felt like I was shopping at a Forever 21 X Shein X FashionNova sample sale. Things were cheap in…read moreboth quality and price. The store was also pretty tight so the shopping experience wasn't great. The black woman at the counter was extremely rude and restless. Not only did she not say hello back when I, mind you: the customer, greeted her, she also mumbled through most of the interaction. Her mask was below her nose and didn't make any eye contact. I also saw her roll her eyes to a Spanish-speaking mother/daughter duo when she was checking out their items. Not worth the visit.

They don't give you any money for brand new clothes. They barely look through your basket of…read moreclothes you bring. Customer service sucked too. Go to savers up the road it's a better store in general.

Two sales women smothered me from the moment I first walked into the store. Each over…read moreenthusiastically chiming in on every single item I slowed to look at. Both followed me around the store like love struck puppies. Then they aggressively insisted I go to the fitting room when I was not finished looking. It was... uncomfortable. I down the items I was interested in ( cute dresses ) and left out of frustration. My first visit was my last. I let customer service know about my experience. I was offered a discount on my next purchase; but why bother when I wont be able to shop in peace?! Attentiveness is one thing, but sales people being that pushy can ruin a shopping experience.

I frequent many WHBM stores and this one is the worst I've been to. There were 3 people in line…read moreand only 1 person ringing - but 4 other sales people just standing around chatting and not helping customers, etc. the selection is limited also - I should stick to shopping online.

We stopped in this location for the Amazon return hud, which is a great addition to this store…read more When you return an item they also offer you a 15% off something in the store. Not bad if you find something

First time visiting the store on Bull Hill Ln, Orange. The parking lot was almost deserted and it's…read moreplainly obvious why. I had a pickup order, and after retrieving it, I realized one item was missing. From the outset the tone, language, and bearing of the Customer Service staff was defensive, condescending and that of "not my problem". Michelle, working alone at the Customer Service desk, cut me off, and spoke down to me as though to someone feeble minded, and confused. When I was finally able to show her that one item had not made it into my pick up order, she huffed and called for a manager. I daresay this problem was not within her purview, or she simply couldn't have been bothered. She made no attempt whatsoever to resolve the issue. I waited for a few minutes and finally heard feet slopping and shuffling only to look back and be met with someone who did not greet me, nor did she identify herself. Instead I was asked "What's the problem?" Again, I was made to feel that this was an imposition, she was not here to help at all, but to dispatch me as quickly as possible. I had to explain 3 times that one item in my order was missing. I SHOWED her the confirmation email and was explicit in stating that the order contained items that were to be shipped AND items that were to be picked up in-store. This was not a complicated or difficult problem, however, when she said "oh it's being shipped", after I showed her, and told her for the 4th time which items were being shipped and which were for pickup, I knew I might as well have been trying to explain string theory to a possum. She got a little handheld gadget that she used to look up the order number, that she asked me to tell her, despite the order being clearly displayed on the outside of the pickup bag in question, AND on the email I had in my hand. She only saw one item on this screen of hers, and said "Well, I only got this one, soooo..." So I AGAIN said that I was charged for, and have it confirmed that this item is ready for pickup but I didn't receive it, only to be told "I don't care what you have, I see what it is in here". This is not customer-centric behavior, nor is it the behavior of a "manager". After stating for the umpteenth time that I was charged for but did not receive this item, she rolled her eyes, slammed the device on the counter, turned her back on me and said to her colleague, Michelle, who had 4 customers in her own line by this time "Just give her a refund", and off she shuffled. Again. Not exactly the way to treat a customer who has now spent a half hour trying to get across the simplest question and needs a resolution. After waiting TEN MORE minutes, she came flopping around the corner and asked me if I knew how I paid for the order. What on EARTH sort of question is that?? Of course I know! She then proceeded to tell me she couldn't find the SKU# of my item, so I had to call "kohls.com". This was just about the last thing I needed to hear. The easiest way to reach a resolution would have been to apologize for the mix-up, issue a store credit and I could've been on my way within minutes. Clearly, the culture in this store is one in which no accountability is ever taken, customer service staff cannot think outside the tiny confines of the same tasks they perform the same way everyday and none of them have superior skills in problem resolution at all. The "manager" initially refused to give me her name, (later she mumbled that it was Terry). I have been a customer of Kohls for more than 30 years, and routinely pop into stores that I don't usually frequent. ALL have been wonderful, in merchandizing options, cleanliness, and customer service. However, employees at this location appear to be waiting out the clock and care very little about the overall impression they give. Retraining extensively would be in order.

Same clothes you find in josbanks or gentleman's though selection is limited Sizes are not…read morealways correct. So try outfits on

On sun Aug 20th, I had the worst experience of my life at K&G store in orange, CT. An employee…read morephysically and verbally assaulted me while I was buying a suit and a shirt. The place has cameras but when the cops arrived the manager refused to cooperate and showed everything after that brutal attack. Fortunately I have part of the footage recorded on my phone and decided to take actions accordingly. I also have a witness who will follow up with me and the police because they almost got hot too. I have a police case number but I am warning you all not to shop from there. The manager tried to cover for their employee and kicked us out.

After my second visit to Hawley Lanes shoes on April 21st was a disaster Lisa from Hawley Lane…read morecalled me to find out what happened after I left a bad review. I went there today, April 23, 2026 and Lisa was as good as the very first person that I saw in October she helped me with another pair of shoes. She was fantastic. Fabulous. There's not enough adjectives to describe her and I love the sneakers that she helped me pick out. I would highly recommend.

Hawley Lane Shoes in Orange saved the day and helped me discover and deliver the perfect birthday…read moregifts for my friend of 18 years. After searching far and wide for over a year, my gracious friend was able to find the most magnificent colors of two pairs of Hoka sneakers in Harbor mist and ice water. Special thanks to the wonderful staff Mary and Joe. Both are super knowledgeable about fitting the right sneaker to difficult feet. They practice what they preach in their description  "we place emphasis on "fitting" shoes based on the individual customer's needs and educate the consumer about foot health and footcare related products to help alleviate and prevent foot pain and disorders" The selection at this divine store is remarkable but the service is truly the most outstanding feature and makes the sneakers well worth the price. They are adept at tailoring their phenomenal sneakers to any issues you may have with your feet, especially as you get older.