This shop has beautiful jewelry, and also can make or order special items. They are attentive and educational, and treat everyone the same no matter how much you spend. read more

I needed to repair crystal watch face and the technician asked for $125 to make the change for one watch face. This was way too much and felt dishonest. I left the store and went to a different store that offered to fix it for $30. read more

One of my buddies is planning on proposing to his girlfriend soon, and suckered me into stopping here so he could check out some engagement rings. Apparently, if you offer me a couple free beers I'll completely abandon all semblances of manhood and go engagement ring shopping with you. Anyway, clearly the salesman here knew that my buddy and I had no clue what we were doing, but instead of acting like we were wasting his time, the sales guy took the time to talk to my friend, educate him, and alleviate his fears about buying a ring. Now, I've been to jewelry stores, and made jewelry purchases before, and been patronized and pressured by the workers there to buy ugly shit that I didn't want, but I have to say, I was impressed by the sales guy here. He made my friend feel totally comfortable, and didn't pressure him or try to guide him towards buying anything too gaudy or out of his price range. He even offered to customize a ring specifically for my friend, which was really nice. I didn't know that was even an option... My friend ended up picking out a ring that he was really pleased with (whether or not his girlfriend is pleased... well... I guess we'll find out in a few weeks...) Whenever the time comes that I need to buy "the ring" (assuming it does at some point), or to buy a make-up present for being an idiot, or whatever other situation might require jewelry, I know where I'm going from now on... read more

After an unbelievably bad experience at another jewelry store last week I searched Yelp and found this "gem." What a difference!!! I had never been here before but was absolutely treated like family. They literally quoted me half of what I was charged in the other place for a sizing and, since they don't charge labor (like their competitor tried to do) I ended up paying half as much for my watch batteries. Everyone is friendly and helpful and I will be requesting a quote for some custom work. I have no doubt it will also be a very pleasant experience. This is my new "go to" jewelry store. Thank you Diamond Designs! read more

Diamond D! What can I say? Professional, educational, accommodating, helpful and just an overall great experience! Help me put together exactly what I envisioned at a price that couldn't be beat. Thanks to D, Joe and everyone at the store! See you for the bands!!! read more

Highly recommended! I searched the internet for a certain item and I found it at Diamond Designs and purchased it sight-unseen. The communication from them made me very comfortable and the item was received quickly. Although exactly as I ordered, I am returning it to upgrade, and they were even so helpful on the return side. I have received such amazing service throughout. (I work at a 5-star/diamond hotel and know impeccable service well -- they deserve my 5 stars for sure!) read more

Amazing experience purchasing an engagement ring and I'll definitely be going back for wedding bands soon! I recently purchased a diamond engagement ring from Diamond Designs, and the experience was beyond excellent from start to finish. I visited/checked out several jewelers running the gamut from online to chain to local shop. The owner at Diamond Designs, Dee, was incredible and took the time to give me a lesson in diamonds that was far beyond what any other jewelers even began to offer. I researched a lot beforehand, ​but after looking at a few diamonds by eye and with Dee's jeweler's loup and guidance, I realized the online comparisons I checked out couldn't compare to seeing a diamond in front of you. Seriously, do it in person with a trustworthy expert, you won't regret it. Online is NOT real life. Some diamonds that seemed perfect online had noticeable flaws, but others that seemed imperfect looked amazing in person. Dee helped me find the perfect stone, and asked the right questions and took the time to find the perfect band. I had a pretty specific budget but i stayed within it and my new fiancee keeps telling me how her diamond looks clearer and catches the light better than all of her friends. I know what some of them paid, and in a lot of cases it was WAY more than Diamond Designs based on the diamonds I viewed. Now I'm giving a 5* rating, but I actually had a problem--the kind of problem that Diamond Designs fixed so thoroughly and so fast that I'd give 6 or 7 or 10 stars if I could. The manufacturer sent the wrong band to Diamond Designs and it could have delayed my proposal, but Dee rushed into action and got the right setting and placed the diamond super fast. I got a bunch of her family in from out of state as a surprise for the engagement and Dee rushed to make it happen just in time. Dee didn't just get the ring right, he literally made my perfect proposal happen. If he hadn't gotten the ring perfect and been so fast and responsive to fix the manufacturer error, I would have had over a dozen of my fiancee's relatives sitting around wondering why I had an empty box. I cannot recommend Dee and Diamond Designs highly enough. I know I'll be back there soon for wedding bands. If you're like me and you spent a ton of time talking to friends hoping for a magical connection who could tell you how to find the right diamond, or you think you'll find the perfect stone online, do yourself a favor and stop into Diamond Designs. You'll get an actual education and not an online sales pitch, and beyond that you'll find some of the best customer care I've ever seen, plus an actual partner in one of the biggest decisions you'll ever make. It's worth it for your time, and based on my experience, it's worth it for your wallet. read more

I recently went to Diamond Designs on the Post Rd, in Orange, CT. I can't say enough about how nice D the owner and Joe the salesmen were. They made my husband and myself feel very comfortable. Joe took the time to show me as many rings as I wanted and was happy to help me. I had a bit of hesitation and instead of trying to sell me the ring, he said, "you should sleep on it, this way you won't have any buyers remorse." I did sleep on it and purchased the perfect ring and am thrilled with it. I'd recommend Diamond Designs to anyone, great selection, competitive pricing, trustworthy and genuinely nice people. My son is going to by an engagement ring and I want him to go to Diamond Designs. read more

This is the place to go for superior customer service and quality. I have had custom pieces made for me which I have received many complements on, but most importantly they are pieces I will love and cherish forever. They have also cleaned and repaired heirlooms i had received, and have taken the time to sit and tell me little details of interest regarding the items for me to share with my children, so they in turn could keep passing this information down generations when they handed over the heirloom to their own children. Whether you are looking for cleaning or repairs, to make a purchase they have readily available or a custom piece made just for you, this is the place to go, Dee and his staff are all amazing and very friendly! No pressure sales here.....I guess it is because they don't need to ( ; thanks dee and staff for your outstanding service and quality, can't wait to pick up the recent custom pieces I recently ordered! Lora Peraza read more

Diamond Designs is great -- the salesman absolutely knows his material, but is also patient and listens to what you want. He doesn't try to "upsell" you into things you don't need! I've recommended this company to several friends, and they've had great experiences as well. read more

I have been going to this jewelry store since before they moved from their mall location to the Post rd. I go here because I was able to completly customize a unigue engagement ring, wedding ring for both my wife and I. She was blown away with the attention to detail and still today 5+ years later gets compliments on her ring and mine on a regular basis. They are not pushy, they know what they are talking about, and they educate you and keep you in the loop during the whole process. When it is time to buy a nice peice of real jewelry, i will not go anywhere but here. Go talk to Dee and he will take care of you! read more