1. JewelRestore

1. JewelRestore

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Fairfield, CT

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JewelRestore

4.1 (14 reviews)
Open 10:00 am - 5:30 pm

Services - JewelRestore

Watch cleaning

Watch part repair

JewelRestore Photos

Recommended Reviews - JewelRestore

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9 months ago

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7 months ago

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1 year ago

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2 years ago

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2 years ago

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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7 years ago

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Photo of Jay F.
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6 years ago

I had a modest watch battery replacement. It was just a couple of minutes waiting time and the price was very competitive.

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8 years ago

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8 years ago

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8 years ago

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Review Highlights - JewelRestore

I trust Ernie completely and want everyone to know that he has years of experience.

Mentioned in 4 reviews

Read more highlights

Lenox Jewelers

Lenox Jewelers

3.7
(39 reviews)
$$$

Once again, Lenox Jewelers was amazing! I had a special occasion coming, my wife's birthday. I…read morewanted to mark this occasion with a special gift! I was worried it wouldn't come in time. But Mike came through! She thought we were going to the store to pick up my serviced watch! But when we got there Mike surprised her with her favorite Datejust! She loves the watch, and couldn't be happier! And just in time for her big day! Thanks again Lenox for going above and beyond ! I appreciate your outstanding service and thoughtfulness!

We had a truly serendipitous experience with Katharine. We originally stopped in to look at a watch…read morefor my 40th birthday, expecting to join a waitlist--but Katharine's friendliness and attentiveness made the visit special from the start. After chatting and trying on pieces, she excitedly let us know the exact watch I wanted had just come in pre-owned. As we continued talking, my husband also tried on a watch he wasn't expecting to find--only to discover they had just received the exact model pre-owned as well. She made us feel incredibly welcome and genuinely shared in our excitement. This is also our 10-year anniversary year, and the purchases were very meaningful for us--Katharine helped make the moment feel even more special. We'll absolutely recommend her and look forward to working with her again in the future. Want to tweak the tone or add anything about the watches themselves?

Shaw Jewelers

Shaw Jewelers

3.7
(3 reviews)

I never write reviews but I feel compelled to do so as a result of the experience I had here…read more In April, I brought my platinum/diamond engagement ring and wedding band to be resized for my wedding in June. Three people looked at the rings and quoted me $150, and said I could wait until June as it would only take a week. In June, I brought them back and they said, sure, no problem. I got a call later that day saying, they "didn't realize" the rings were platinum and that it would actually be $300. I went back in and said since it was their error that they should honor the price. They were very defensive, saying, well mistakes happen. This is literally their job to know jewelry. Three people saw them and not one thought it might be platinum? The taller man with the glasses said they can't be expected to do it for $150, they would lose money, but they had someone else who could do it for that amount. Ok, fine. Three weeks later, ON MY WEDDING DAY, literally hours after my husband put it on my finger, my wedding band splits in 2. I was devastated. I brought it back the next day, and instead of being apologetic, the same tall man said defensively, well your ring is thin. Seriously??! It's a standard, normal wedding band. He took it and said, I'll have it by Thursday. Again, no real apology by anyone, including the woman or the owner, who were both there. It's appalling. Today is Friday and still no ring. These people do not know what they're doing, and worse, they are plain rude. Stay away if you value your jewelry. UPDATE: The other ring, my custom platinum engagement ring, also broke in half. I will be attempting to collect the money I paid initially, as they have ruined both my wedding band and ring within 2 months. I'm heartbroken.

Over the years, I have gone to Shaw's for my watches. They are very skilled, reasonably and…read morefriendly. I trust them with my antique and luxury pieces. Special kudos goes to Harold who is a true expert. Linda is also great.

JewelRestore - watch_repair - Updated July 2026

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