Norwalk institution. Excellent jewelry repairs and fine watch battery replacement (Cartier!) at a…read moregreat price. Highly recommend!!

I needed something unique for my wife as a Christmas present. Larry at Pellegrini Jewelers…read moredelivered! Then we wanted the chain adjusted so it could be worn with a medium-length or long-length neckline. Wonderful craftsmanship. They also cleaned my wife's wedding rings, and now they look brand new. I am very grateful to the business for a great Christmas and for putting a smile on my wife's face!

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I brought a diamond ring to NYC Jewelers of Westport for cleaning…read more Morris, the gentleman who assisted me, was friendly and knowledgeable. The ring was returned looking like new. I will definitely shop there if I decide to purchase jewelry in the future.

They are great! Very nice and patient! Helped me get my necklace fixed before Christmas.read more

Needed a new battery. Quick, friendly service with no nonsense. Far better than another shop that…read more"needed to send it out".

I brought two watches on that needed repair (a Baume & Mercier and a Piaget) and they were…read moreincredibly efficient and well-priced. Super trustworthy.

I would like to send a heartfelt thank you to Minny and David for the exceptional service I…read morereceived recently. I was desperately searching for a jeweler to engrave a watch for me but I learned from other stores I visited that day that the typical timeframe for a job like this is two to three weeks. When I explained that this was for my son's wedding, they did not hesitate and not only got the job finished beautifully,it was ready a day early. Thank you for making a special day even more special for my son and me. If you are looking for a jeweler, go straight to Henry C. Reid in downtown Fairfield, CT. They are wonderful!

I have a very heavy silver men's bracelet with links. I needed the clasp repaired. I brought the…read morebracelet to a jeweler in Fairfield and was told it would cost $325 for the repair because it was Italian silver, and that very few people work with silver jewelry, and it would take several weeks. I was shocked being I paid that price when I purchased it 20 years prior. He said, very few people work with silver jewelry, and it would take several weeks. I certainly was not going to have him repair it. I've had gold items repaired for much less. I was in Stratford and saw MJs, I figured I would get a price on the repair. They were very friendly and accommodating. I expected that I would have been given an estimate that was equivalent to the prior jeweler (I assumed he was being HONEST with me). They took one look at the bracelet and said it would cost $35 and they would only need two days. The repair was pretty extensive; the clasp and the link were worn and needed to be seemed and rebuilt structurally. That price brought a huge smile to my face. I was so happy there are some honest people still out there, that was so reassuring, (Obviously. I was pretty upset with the prior Jewler, he simply was stealing my money). The repair was amazing and showed a high level of skill and craftsmanship. It literally looked brand new. Obviously, don't waste your time and money with any other jewelers. If you're looking for an honest and friendly jeweler, a laid-back family atmosphere, fast repair, and great customer service. Look no further. Bill S.

I walked in and asked them to repair a necklace. They fixed it quickly while I waited and were SO…read moreFRIENDLY. They didn't even charge me and so of course I bought myself a gift. Nice place with knowledgable and helpful staff.

Service here is always helpful and jovial. They are prompt and offer great suggestions.read more

I just went in to get a necklace chain shortened. They did it right there on the spot and didn't…read morecharge me because it was an easy fix. I was happily surprised! What a great way to get me to come back again next time I have any jewelry needs. I sure will! Thanks Wilton Jewelers!

Really happy with my custom engagement ring. The owner, Clare was able to take a diamond from my…read moregrandmas ring and make my ring exactly how I wanted it! Like literally exactly. She even talked me out of designs that wouldn't be best for my lifestyle (nurse life) which I really appreciate. She was really also so patient with my ideas and indecisiveness. It's not the most rapid process but I can guarantee your going to be really happy with your end result. I spend most of my days just staring at my ring. I would totally go to her with my future jewelry needs and refer her to my friends and family.

If I could, I would give 6 stars! I cannot say enough good things about Direct Diamonds. It is so…read morehard to find a jeweler to trust and I could tell immediately the staff here is ethical, honest and trustworthy. The owner, who designs most (if not) all of the jewelry is the most knowledgeable jeweler I have ever come across. You may have to wait because her expertise is in high demand (rightfully so) but it is totally worth it. I gave her my grandfather's ring and she redesigned it into a beautiful pair of earrings -- beyond my expectations!

Went in to buy my daughter a birthday gift. They were very helpful and kind. walked out with a…read morepretty diamond and ruby pendant.

Their repair services are excellent. They have a gorgeous selection of new jewelry to choose from…read more Classic and trendy designs are available. Very friendly family business. I highly recommend.