I would like to send a heartfelt thank you to Minny and David for the exceptional service I…read morereceived recently. I was desperately searching for a jeweler to engrave a watch for me but I learned from other stores I visited that day that the typical timeframe for a job like this is two to three weeks. When I explained that this was for my son's wedding, they did not hesitate and not only got the job finished beautifully,it was ready a day early. Thank you for making a special day even more special for my son and me. If you are looking for a jeweler, go straight to Henry C. Reid in downtown Fairfield, CT. They are wonderful!

I have dealt with both Harry and Greg for years. I absolutely love them both. They take the time…read morewith you , show you pieces that you may like. And also help design pieces for that special person. I since moved away but when in the neighborhood I will always stop in.

Simply the best jeweler! I first went to Altan years ago when I lost a favorite earring. Michael…read morewas able to make a match and that began years of my connection with this top notch service-retailer in downtown Fairfield. No repair is too small, no request for help finding a special item is not met with professional, friendly and spot on perfect service.

Michael is the best there is! Helped my sons buy and engagement rings.read more

Not friendly or helpful. I phoned to ask about resizing a sterling silver ring. It's too big for me…read moreand needs to come down from an 8 to a 7. He asked if it had a stone and I said yes, a citrine. He said he couldn't do it. He did not explain why and the abruptness of his tone made me afraid to ask, though it would've been good to know. I asked if he could recommend someone else who could do the job. He said "No". That's it -- just "No". I was taken aback, so I said thank you and hung up. I had high hopes after reading the positive reviews. I've been looking for a good jewelry repair person, and could have brought him a lot of future business. Clearly, he's not the one.

so very helpful, patient and such an enjoyable experience! the selection is out of this world with…read moreunique beautiful pieces. can not wait to come back and start a new wish list!!

Shocked to read a bad review. Excellent staff and excellent service! Beautiful jewlery!read more

excellent services nice stones and diamonds . amazing store…read moregreat selection and valuable Jewellery very professional Alan and micheal

They are great! Very nice and patient! Helped me get my necklace fixed before Christmas.read more

Needed a new battery. Quick, friendly service with no nonsense. Far better than another shop that…read more"needed to send it out".

I was very impressed with the experience. My watch was serviced and looks like new, as promised…read more There were no surprise or extra costs and the service was completed earlier than I expected. Since I was out of town, they shipped the watch to me and I had it in two days. Everyone I dealt with was extremely professional and courteous.

Once again, Lenox Jewelers was amazing! I had a special occasion coming, my wife's birthday. I…read morewanted to mark this occasion with a special gift! I was worried it wouldn't come in time. But Mike came through! She thought we were going to the store to pick up my serviced watch! But when we got there Mike surprised her with her favorite Datejust! She loves the watch, and couldn't be happier! And just in time for her big day! Thanks again Lenox for going above and beyond ! I appreciate your outstanding service and thoughtfulness!

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I brought a diamond ring to NYC Jewelers of Westport for cleaning…read more Morris, the gentleman who assisted me, was friendly and knowledgeable. The ring was returned looking like new. I will definitely shop there if I decide to purchase jewelry in the future.

Renato is a very pleasant, honest, and knowledgeable jeweler. Fair prices and excellent…read moreworkmanship.

Renato re-styled a necklace for me and it's exactly as I had imagined it! I understand he went into…read moreNew York to look for a specific diamond to add to the existing diamond and sapphire necklace. I've had the necklace for 40 years and had it restyled a few times. This is my favorite! Chris was very helpful in the front of the shop and the job was completed in a very timely manner! I would recommend them very highly!

Norwalk institution. Excellent jewelry repairs and fine watch battery replacement (Cartier!) at a…read moregreat price. Highly recommend!!

I needed something unique for my wife as a Christmas present. Larry at Pellegrini Jewelers…read moredelivered! Then we wanted the chain adjusted so it could be worn with a medium-length or long-length neckline. Wonderful craftsmanship. They also cleaned my wife's wedding rings, and now they look brand new. I am very grateful to the business for a great Christmas and for putting a smile on my wife's face!

I never write reviews but I feel compelled to do so as a result of the experience I had here…read more In April, I brought my platinum/diamond engagement ring and wedding band to be resized for my wedding in June. Three people looked at the rings and quoted me $150, and said I could wait until June as it would only take a week. In June, I brought them back and they said, sure, no problem. I got a call later that day saying, they "didn't realize" the rings were platinum and that it would actually be $300. I went back in and said since it was their error that they should honor the price. They were very defensive, saying, well mistakes happen. This is literally their job to know jewelry. Three people saw them and not one thought it might be platinum? The taller man with the glasses said they can't be expected to do it for $150, they would lose money, but they had someone else who could do it for that amount. Ok, fine. Three weeks later, ON MY WEDDING DAY, literally hours after my husband put it on my finger, my wedding band splits in 2. I was devastated. I brought it back the next day, and instead of being apologetic, the same tall man said defensively, well your ring is thin. Seriously??! It's a standard, normal wedding band. He took it and said, I'll have it by Thursday. Again, no real apology by anyone, including the woman or the owner, who were both there. It's appalling. Today is Friday and still no ring. These people do not know what they're doing, and worse, they are plain rude. Stay away if you value your jewelry. UPDATE: The other ring, my custom platinum engagement ring, also broke in half. I will be attempting to collect the money I paid initially, as they have ruined both my wedding band and ring within 2 months. I'm heartbroken.

Over the years, I have gone to Shaw's for my watches. They are very skilled, reasonably and…read morefriendly. I trust them with my antique and luxury pieces. Special kudos goes to Harold who is a true expert. Linda is also great.