The largest TJMaxx and Home Goods I think I've ever experienced. Endless amounts of everything and I'm surprised how clean the aisles are! So many employees constantly tidying up totally contributes to the shopping experience! Prices are in line with other retail in the area. Clearance racks are constantly packed and don't look picked over. Checkout line was sooooo long but moves fast. Susana checked me out quickly while also helping to navigate serving other employees. Highly recommend this combined TJMaxx and Home Goods! read more

1 Star This is, without a doubt, the worst TJ Maxx experience I've ever had. I've been to many TJ Maxx locations throughout California and Nevada, and I understand that stores can get busy. What I don't understand is why this location at Sahara consistently has some of the longest, slowest-moving checkout lines I've ever experienced. The management of this store seriously needs to be reevaluated. I've repeatedly seen multiple employees working in the jewelry section and several employees stocking or overstocking shelves while the checkout line stretches all the way to the back of the store, with only 2-3 registers open. At times, there are so many items crammed onto the shelves that it's difficult to even browse without worrying about knocking things over. Meanwhile, employees are running through crowded aisles trying to keep up, and customers are left standing in an unnecessarily long checkout line. I've personally waited up to 30 minutes just to check out. What makes this even more frustrating is that I've seen how other TJ Maxx locations handle busy periods. When lines start getting long, they immediately move employees to the registers, open additional lanes, and make an effort to get customers through as quickly as possible. I don't mind waiting when I can see that a store is actively responding to the situation. That is not what happens consistently at this location. I've now reached the point where it doesn't matter when I come. Weekday morning right when they open? Long line. Afternoon? Long line. Late evening? Still a long line. There have been multiple times I've walked in, seen the checkout line, and immediately turned around and left. Ironically, the longer I stand in line, the more time I have to reconsider everything in my cart. I've ended up putting so many items back simply because the checkout experience is not worth it. I've even stood in the parking lot and watched people walk in, see the checkout line, and immediately turn around and go back to their cars. Clearly, I'm not the only customer noticing this. I've also heard employees say that management claims they're short-staffed. If that's the case, why not cross-train and utilize the employees who are already working throughout the store when the checkout line becomes completely unreasonable? This isn't about expecting employees to do the impossible. It's about proper staffing, prioritization, and management responding to obvious customer demand. This store is in a great location, and I can only imagine that its sales numbers are strong because of the traffic it gets. But having a convenient location doesn't make up for repeatedly giving customers a frustrating shopping experience. I genuinely hope someone from corporate takes a serious look at how this location is being operated. Long checkout lines may have become "normal" for this store, but they shouldn't be. Customers shouldn't have to routinely wait 20-30 minutes just to pay for their purchases. The "value" TJMAXX claims is now days not even worth it for me to stand in line. read more

TJ Maxx - People frustrated at the long line. Terrible service - Department Stores Near Me - Las Vegas, Nevada

Always has a good selection of items. Always well-stocked. Always seems to have a long line here too. It's Hit or Miss with these stores. Hve noticed that the Prices have been increasing lately. Can this be tarriff-related? Not a coincidence. Forgot to check out the Fragrances. Darn it. Checked out the Purses and Luggage, the Tea, but didn't see anything. Still one of my favorite stores though. read more

We spent 3 hours browsing. Great store, lots of nice merchandise. Great selection of Korean skincare and very nice selection of handbags. Found my Snoopy note pads so I am a happy shopper. Good value and polite cashiers. read more

TJ Maxx - Good shopping! - Department Stores Near Me - Las Vegas, Nevada

I absolutely adore TJ Maxx but.... My biggest pet peeve is the horrendous line that is always always always present at this store. To make matters worse there is always 2 or 3 people always milling about behind the cashiers. I understand they are probably doing go backs and such but, when the line is 30 deep you open a register and help these cashiers out. It makes us people stand in line feel like we are being ignored. read more

I love Tj maxx! I just bought some lovely holiday items here & some items you get are pieces i dont find anywhere else. Affordable for what you get! If you need to give some holiday gifts this is the place! They have a lot of cute designer gift sets! The only thing that I'd say is I wish they had extra / separate cash registers . The one I go to on Sahara is connected to home goods so the lines can be very long, where they can end up past the entrance sometimes! Other than that , the workers are very nice & helpful! read more

No need for urgency, even if the line is forever long. Cashiers just kicking it. Moving at the pace of maple syrup going uphill. Good God, improve this line thing. The longer I waited I put everything back but 1 thing. If you guys would have been a little I mean a little faster you would make more money. But nope. Snails pace it is at TJ Maxx. If you have an hour to kill waiting in line, then this is the place. Maybe they will let you Uber some food, because it takes foreeeeeever! read more

Today I received an excellent customer service from Ms. Chivonne who helped me with my return. She was very nice and helpful. I do appreciate a great customer service because it's not guaranteed that we'll get it all the time. I also like other employees there too - the security officer Kenny who is super friendly and attentive. THANK YOU read more

TJ Maxx - Department Stores Near Me - Las Vegas, Nevada

The shelves are clean and organized. The staff in the store were stocking and reorganizing areas that were empty. My only issue that everyone else is complaining about is their long lines. They had plenty of staff on the floor that could have moved to the registers if they were cross trained to do so. Only 4 people at the register and about 20 in line is nuts. Tj Maxx and home goods are connected they could have staffed better for a Sunday afternoon. read more

Lilut at the jewelry counter was unhelpful and rude. We wanted to check out with two items and we just watched her check out other people with other items that were from the clothing area, but refused to check us out, unless we purchased jewelry. Then someone else stepped in and checked us out since she wouldn't even after we picked out a cheap necklace. We won't shop here ever again. read more

Great deals and great quality at the RUNWAY store! You can fine luxury and quality items and the store is beyond clean and organized!

I'm going on a trip from Vegas to MI here soon. Came in to get some luggage and travel things. I do frequent this store quite a bit, and feel they always have great deals. Over the years I've seen that they have a lot of things to choose from. The service though the other day was pretty bad. I asked someone for help, they said 'hold on', left and never came back. I got what I wanted, but without any help on the matter. Prices were ok. read more

I had a very bad experience with cashier Gayane. I brought some glass items how they were wrapped at the store to returned them to avoid to break them. As soon as I unwrapped them she rolled her eyes. Then, I provided by error a receipt that did not included the items I was returning. Instead of asking, do you have another receipt? I do not see the items you are returning in this one. She pressed a bottom and a supervisor was there immediately. She made me feel horrible. Like a thief. I realize I had made a mistake and hand over the correct one. It was very traumatic and felt a lot of anxiety. So, if you go to the store at Sahara and Hualapai and you get cashier Gayane stir away from her. Her bedside manners are horrible and she make judgements of people without proof. read more

Great store good items from different brands but the down side is the cellular service if you are making or receiving a call or messages don't come here. read more

Blonde older lady - manager of home goods section of TJ Max has horrible customer service skills. We asked if it was a possibility for an item to be marked down due to snags and she continually said to us in the most condescending tone "I'm not going to mark the item down" "I'm not going to mark the item down". She then cut the snags off which she considered "manufacturing snags" which was fine, whatever. Was just a question, I wasn't begging. She totally acted like the 10% damage discount would be coming out of her paycheck. However, my issue was how she was talking down to us AND THEN my husband saw her go over to another associate and laugh about how she told us she wasn't going to mark the item down and how ridiculous we were Lol The cherry on top -on our way out they had set a big rug by the door we had purchased so we could pick it up and we were having trouble finding which one was ours. She just stood there and watched us look for it until the other associate finally asked our name. I don't know how or why this lady is in management when 1. She obviously hates people and 2. she has absolutely no customer service skills. I can't say I won't be returning because this is the only TJ Max in Summerlin BUT I will definitely avoid this woman at all costs! read more

TJ is cool. Never really shopped here. I was just looking for an outfit to go to a family event. Found a pretty outfit. It just seems very expensive. I understand most are name brands, which I don't really care about, but it's all good. The shoe prices were a bit too much, as same items on Amazon were comparable and less expensive. I may shop there again. Who knows lol Located West Sahara and Hualapi next to Sprouts Market. read more

This is easily my least favorite TJ Maxx location, solely due to the absolutely ridiculous checkout line every single time I come here. It is completely normal to wait 30 minutes to check out. What's even worse is that even if you just come in for a return, they don't have a separate line for returns like the other TJ Maxx locations do. So you have to wait in line with everyone checking out just to do a simple return. It's disappointing because this location is the closest to my house, but I do everything I can to avoid coming here. I really wish they would staff appropriately because shopping here is a complete waste of time. read more

This is a shopper's paradise because it has Home Goods and TJ Maxx. There is so much merchandise to look at. I especially like the Kitchen goods and finding good deals on things like Hand Soap and Pantry items. It can get crowded and the line to the Cashiers is always long on most days; but it moves fairly quickly. read more

Who doesn't love a good, clean, and nicely stock TJ Maxx?!?!? I do!! And this store appeared to be a larger brick & mortar store, (I'm not sure if this is because there s a Home Goods store directly connected.) Great finds, the merchandise is plentiful, and even tidy and fronted. BUT.....the line in this store is ridiculously LONG!!!! On a Sunday, there are 6 cashiers and 71 patrons ready to checkout! If you go, make sure to not be in a rush, just take some time. You could very well be waiting and hour or so for checkout. read more

TJ Maxx - Department Stores Near Me - Las Vegas, Nevada

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I think it's Bullshit that my wife needed makeup the makeup is by the jewelry area my wife asked if she can pay for her 2 makeup items they said no you have to pay at the regular line which was very long she put the makeup back and walked out does it freaking matter where you pay for the shit you buy at TJ maxx I guess so read more

This store is hit or miss with merchandise. Always looks messy. Everything seems rummaged through. read more

They don't offer a separate line for returns. You have to give up part of your day for a simple return. If you include the line to buy the item, you've wasted a whole day. Never, ever returning. Life is too short. read more

I'm leaving two stars! Two for the nice kid that helped us and zero stars for the worthless manager that was on duty! She needs to learn some serious people skills if she's going to be in management. The was she was treating customers and the employees was done in such a condescending manner! We went to purchase a trash can and unfortunately the wood top had a big chip out of it and there was a big dent in the back! We asked if they could mark it down since it was already damaged and the condescending manager gave us $.99 off a $50 trash can. Did not even look at us or took the time to say one word to us! I am so disappointed in how she handled this in front of her employees. She was an older Caucasian lady with blonde hair and quite a few wrinkles. We were in on Saturday at 1:30pm. I will definitely not be returning to this store anytime soon! read more

My Mom loves all the TJs around town. She just happens to be asking me right now if I can drop her off at the farther TJ on my way to the gym. Our nearest TJ/Homegoods is still her favorite though. The lines at checkout get super long. Especially during the Holidays. Most of the time they have so many registers open that the line still goes pretty quickly though. I've been only a couple of times and it seemed very well organized, neat and easy to find things you're looking for. Even things you're really not looking for. You can never have enough stuff I guess. Or shoes Great store and friendly people that work and shop there... Aloha read more

Have to return items, they should create a separate line for returns. The lines for checkout take forever. This is enough for me not want to shop at a TJ Maxx anymore. Think I'll take my money and shop at Nordstrom's Rack and elsewhere. read more

Why this place has 11 registers and never more than 3-4 open at one time is beyond me. Doesn't matter what time you come here the line is always 15-20 people deep and takes 20+ minutes of waiting. You will spend more time in line at this mismanaged store than shopping. Multiple times I've picked up a few things only to see the line and drop them on a pile on the nearest shelve and leave. AVOID read more

Today I walked in for a return, after waiting in line I was greeted by a young man. My return needed to be approved or something so a lady named Mary walks up and doesn't even say hello. Just rudely starts looking through all of my merchandise and starts asking me where I bought it and if it was purchased at their store. She started accusing me of something that I didn't even understand and didn't allow me to return my merchandise. She said I can return it to wherever I got it from or call corporate. First off, I purchased my merchandise at this location, had my receipt, and the card I used, yet she still didn't let me return my stuff. The young man was very nice, but i'm not sure what Mary's problem is. I asked to speak with a manager, but she refused and said she's the manager when her name tag clearly said coordinator. This was a horrible experience and makes me not want to go back. This needs improvement. read more

I went to the one on Sahara by Hualapai..they have a section in the back called The Runway, higher end designers at lower prices, such beautiful pieces! Now, in this section, you will pay 80.00 for one top but, it is higher end & still cheaper than if you bought it at Neiman's or Saks. They also have the racks in front that have a much bigger & better selection of dressy & casual wear. Fully stocked, clean store, helpful employees. Very nice store, my new favorite Maxx! read more

Today's experience at the register was a nightmare! GAYANE, the cashier, showed impatience in her face and body language. She persisted in saying that I need to hurry and pay for my items, because there are more people waiting in line. I told her I am looking for my rewards email so I can use it and it took me maybe a few minutes. Even though I told her, she still didn't want to wait and suggested I use it some other time since she was eager to ring me up. I then asked her to get a manager to wait on me, because she was making me feel uncomfortable. The worst part was other customers thought I was giving her a hard time and tried to defend her. I asked for her name so I can put a review on Yelp and apparently according to the customers who tried to get involved said no one cares about Yelp reviews. I care about the type of people I will interact with where I shop, eat, and or a place I receive customer service. read more

Today is one of those days where I was in such a hurry to enjoy the outdoors that I forgot something important. It was my belt. By the time I got to Peet's Coffee it was apparent that I forgot to wear my belt. Then by the time I left Peet's it was apparent that I was going to have to buy a belt. Just up Town Center Boulevard where Peet's is, there is a relatively new shopping center featuring TJ Maxx, Burlington Coat Factory, and Stein's. These three softline retailers that sell belts. At the same time that this was kind of an emergency, I was not up to spending Macy's prices on a belt. My intention was to purchase an inexpensive belt that I would put on immediately then keep in my trunk to prevent a future repeat situation. Evidently TJ Maxx was the wrong choice. They feature a paltry selection of belts. Despite the fact that this is supposed to be a discount softlines retailer, their belt prices are in the Macy's price range. $50 for a Calvin Cline belt!? Cmonn! There prices started off at $14.99. In this situation, I was foolish to be picky. However, their limited selection of belts failed to include a size 34 or 36. Based on their belt selection, I am so not impressed. Good thing for competition. After leaving the retailer, I'd walk a few doors down to Burlington Coat Factory where I picked up a size 34 belt for $9.99 and ditched an awkward situation. read more

this tjmaxx had so many beauty products and skincare products! Since reopening, I have been to the other tjmaxx's here in Vegas but they haven't had much stuff compared to this one. I liked how this location wasnt busy when I went and I liked how they had a sanitizing station. My cashier was friendly as well. read more

Unorganized store that's perpetually understaffed. The selection of merchandise is rather disappointing & should you actually find something worth purchasing, the wait time makes it not even worth it. There are many other options in this region & they are all a much better. The Nordstrom Rack is close & puts this store to shame. Heck, even the Burlington next door is tidier. read more

So very dissatisfied with my shopping experience and I'm not the only one. 3 separate parties were complaining about how low the wait is, to cash out. This is the only location I know of that always has such a long line but today was different. Not only was the line extra long, but there were only cashiers and one of them has a hard time multitasking. Every time she talked, her hands stopped working which in turn delayed the transaction. I will NOT shop there anymore due to poor management. read more

This TJ Maxx is connected to a Homegoods in a good location with an array of merchandise to purchase. Unfortunately the store is under staffed. Again today I left without any purchases and watched a number of other shoppers leave full carts behind. Customers waiting in a Disneyland type line to pay looked frustrated, I saw two get out of the line and leave. With all the missed sales attributed to a lack of cashiers it would make sense to offer better pay to workers and during the heavy trafficked times have managers working the registers also. According to workers and customers this is a well known problem at this location. Little wonder retail stores are closing and online sales are booming! read more

I legit love this place, more than any other! The more I come, the more I love it. Yes, prices can be a tad high but still reasonable. So many more products than other places (better selection of cat stuff than Petco or Petsmart, and slightly cheaper). I come here for candle and teas mostly but have really been liking all the home decor stuff. Even got some hippie crystals, way cheaper than at a crystal/alternative/witch shop, just sayin'. Also, when things are on sale, at the cash register, its not automatic, so make sure your cashier is manually discounting your items. I had to wait a short eternity to get back in line as I realized the discounts weren't applied. Also, there is a thing here in Las Vegas, where you'll get approached by a young person - another customer, telling you about this wealthy young couple who retired at 26. I've read these people work for Amway, a MLM (multi-level marketing company, aka pyramid scheme). read more

On 1/23/2020 I visited a TJ Max about 10 miles from this store. I found a coat I wished to purchase but they didn't have my size. The very friendly cashier suggested I visit this store on SAHARA since they will always deliver the same items. Good idea I head to Summerlin, found the coat in my size but it is more expensive. After explaining to the manager the difference in price and asking for a$5. Reduction. She said "We do not price match". Her explanation is the buyers may have paid more from a different vendor. Really it's price gouging. The store is in a more affluent area and they can take advantage of those that a shop there. Very disappointed, I have not used the coat. It's still in that bag with the receipt. I may take it back. read more

I enjoy shopping at this location. It is one of the best stores that always stocks merchandise and the price is affordable. However, one negative is the employees are not very friendly and unhelpful. They are also short of staff, so most of the time the check out line is too long! read more

I visit this location about once every several weeks. It's hit or miss if I find something that I want. There is a 'health & beauty' section to the left of the floor plan within the clothing section. So much to choose from and organized rather well. Definitely a place where one can find brand name items to create a gift basket, or just for personal use. The right side of the store provides 'home goods', including boxed or canned specialty food items. The prices are competitive, and I've found some really good bargains. You need to know your prices or at least check your smart phone when shopping here to know when you've found a bargain. The isles could stand to be a little wider, but if they did that then they couldn't pack in so much stuff. Just be careful around the glass art section! Oddly enough, they placed kids' toys directly across from the glass art. The wait in line was trying on my patience. That is the downside to the experience. You go shopping and hope you can get to the registers when the line is short. If not, expect to be waiting for a while. They had about five people working registers this time. There was also a lady at the front of the line asking each customer if they have a store credit card (I find that annoying but that's their marketing choice). The store has the check out set up so that while you're waiting to check out there are two isles of merchandise flanking you so to give you something to occupy your time while waiting and in hopes to get you to purchase more stuff. Customer service was pleasant and the cashiers were working efficiently as they could to keep the line moving. read more

TJ Maxx - A great place to find brand name items for gift baskets! - Department Stores Near Me - Las Vegas, Nevada

I will never go there again. I gave it two tries only because it's close to home and BOTH times they'd have like 3 cashiers with (no exaggeration) over 50 people waiting in line. And this was appx 3;30pm on a weekday. Now if I saw cashiers actually trying to go quicker but I sat there and watched and it was like each one was trying to take as long as possible so they wouldn't have to call the next. Today, after waiting 25 mins in line (and they had called up maybe 4 people in line) I put my stuff down and left. Never ever again. And I hope my Summerlin neighbors read this and be warned. My only regret is not taking photos/videos so I could contact a district manager. read more

Great Store with exceptional customer service and reasonable prices. Recently purchased BOSU Balance Pods and some New Year gifts. read more

TJ Maxx - BOSU Stability Pods - Department Stores Near Me - Las Vegas, Nevada