My experience isn't shopping related, although my son found several men's formal items, shirt,…read moresocks, undershirts, ties. I would give this store a 5 star rating regardless of the following story. I was visiting DC from out of town. We came to Nordstrom Rack to find reasonably priced clothing for a wedding, which they delivered on. While I was looking through the fabulous shoe selection, I must have dropped my wallet. Contents of the wallet were the standard: id, credit cards, cash ($45), but also included prescription sunglasses. The wallet itself was my mother's. After our Metro ride back to Eastern Market, I realized I didn't have my wallet. Once my initial panic subsided, I began to retrace my steps, riding the Metro back to Pentagon City. I looked, and looked, but no luck. I went back to my son's place feeling defeated. Fast forward a few months, the day before my birthday, I got a package from Nordstrom Rack at Pentagon City. I figured it was a gift from my son, remembering something I liked back in March. Well...imagine my utter surprise and astonishment to find the package contained my long lost WALLET!!!! Not only the wallet, but ALL the contents as well (YES, even the money)!! I was overjoyed!! My faith in humanity restored. WHAT a birthday present!! Having said all this (and good for you for sticking with this comment, lol!), I want to publicly acknowledge and THANK from the bottom of my heart, Jayla and the staff of this fine store!! THANK YOU SO MUCH :)

Their items selection was highly varied. Found some good deals on travel size fragrances. However,…read moreactivewear was lacking. But there's a lot of other good deals at this store.

I remember in the 90s when this store used to be nice. I went yesterday to exchange a POLO warm-up…read morejacket and some Nike shoes and the whole store just seemed kind of....well....sad. First time back there in some years. The whole mall actually. Not very many customers and nobody seemed particularly happy to be there, IMO. Not the asssociates. Not the customers. Nobody. Hard to even find an associate. Malls used to be exciting! Turns out there wasn't a terrible amount of inventory and now I need to go to Tysons. :-/ This after finding out this store doesn't sell POLO at all, "cuz people steal it." My third Macy's store - for a couple of exchanges. Lawd, Macy's, smdh. What have you become?

I generally find very good deals at this Macys. The customer service I receive in the shoe…read moredepartment is always very good. I often have to look for a sales person to assist me when shopping in the women's clothing department. The prices are very good. I appreciate that Macys and Nordstrom's validate parking. It makes it a lot easier to shop here. I would not shop here if they didn't validate parking.

I stopped by the first floor to shop for candles, but the only ones available were the luxury…read morecandle collection. The young woman at the front entrance was very kind and asked another associate to help me. Unfortunately, the second associate wasn't nearly as friendly or welcoming. I was interested in the Diptyque candles because I wanted to purchase one for my sister, but after smelling them, I didn't think they were as impressive as the Diptyque perfumes I already own. I was actually glad I didn't do a blind buy. The associate then directed me to the Byredo fragrance counter. I wanted a Byredo candle, but I wasn't looking to spend $95 on one. While browsing online, I noticed there was a smaller size available, but the associate never mentioned that option. The candle selection in the store was also very limited and seemed to be low in stock. When I told him I'd just order online, his attitude became noticeably dismissive once he realized I wasn't purchasing the $95 candle. He did offer to place an online order for store pickup, but by that point I no longer felt comfortable purchasing through him. Between his attitude and my earlier interaction with the second associate, I simply didn't feel valued as a customer. I then went up to the third floor, where the experience unfortunately didn't improve. Although several sales associates walked past me, no one greeted me or offered assistance. I finally stopped one associate and asked if the candles on display were the only ones available. She replied that she was on her break and could find someone else to help. I asked if she could simply answer my question, and she responded, "I don't know." At that point, I was extremely frustrated. Thankfully, my experience completely turned around when I reached the customer service register. The two gentlemen working there were incredibly kind, patient, and understanding. I'll admit I probably came across as frustrated, but that was only because of the multiple negative interactions I'd already experienced. They noticed I was on a scooter wearing a walking boot and treated me with genuine care and respect. One of the associates was Micah S., and he and his coworker provided the level of customer service I had hoped to receive throughout the store. They listened, understood my concerns, and made me feel appreciated as a customer. They truly deserve recognition--and if anyone has earned a bonus or a raise, it's those two gentlemen.

Love Nordstrom. A beautiful store with excellent selection of items from children, clothing,…read moreshoes, accessories, and home goods. I also love the coffee bar and third floor cafe. Staff were all super friendly and helpful while I looked at sunglasses, lingerie, children's wear and shoes. Fashion Center is HUGE and there are dozens and dozens of things to see outside this Nordstrom store. Multiple entrances and lots of parking nearby.

Placed a pickup order yesterday 11/23/24 and these are the items I received. Please check your food…read moreproducts! I checked mine before leaving the store luckily and was able to return. I spoke with MOD, Melvin and I appreciate his concern and how he dealt with situation but I had to make him aware it is not the first time I've seen out of date items in this store and hoped their staff to aim to do better.

This is a review just for the pharmacy. I got a COVID booster this evening, and the pharmacist did…read morenot verify my name or identity before she put that booster in my arm. Yes, I had checked in via text message, but relying only on this communication seems like bad policy. What if I had been waiting for a different immunization? And she only mentioned "Moderna" after putting the shot in my arm. What if it had been the Pfizer shot? Other pharmacies have a separate room where you can get a vaccination. This CVS in Target did not have that. I'm guessing if I had needed to take off a sweater to get a shot, I would have been giving all the customers in the pharmacy area a lingerie show. What went well? Digital check in was smooth, and I got email confirmation right after getting the shot. Even so, I don't think I'll use this pharmacy again!

I usually prefer TJ Maxx over Marshalls, but in this case, the Marshalls at Pentagon City has…read moredefinitely won me over. Since I now work in Arlington, I visit both this Marshalls and the nearby TJ Maxx pretty often, and I've consistently had better luck here. I've come across some really great finds at this Marshalls, from wardrobe staples to little unexpected gems. On the flip side, I rarely find much worth grabbing at the TJ Maxx in this area, which always surprises me given how much I typically love that store. Selection & Finds: This location always seems to have a solid selection, and the inventory feels more thoughtfully stocked compared to the TJ Maxx nearby. I've walked out with some really good finds here on multiple occasions, which keeps me coming back. I do wish they carried more workout gear, especially things like weight lifting gloves, since that's one category where the selection feels a bit limited. Store Experience: One thing that really stands out is how neat and organized this Marshalls is. I'm always pleasantly surprised when I walk in and don't feel like I have to dig through piles just to browse. The layout makes shopping feel easier and less chaotic than what I've experienced at the TJ Maxx close by. Service: The store associates here are attentive and kind, which makes a difference. Whether it's helping at checkout or answering a quick question, the interactions have always been pleasant. Value: The prices here are generally good, and I can usually find solid deals on everyday items and wardrobe staples. That said, every now and then I do come across items that feel a bit overpriced for Marshalls, especially when they're not significantly discounted from what you'd pay elsewhere. It doesn't happen all the time, but it's something I've started to notice during recent visits. Overall, if you're choosing between the Marshalls and TJ Maxx in this area, this Marshalls is the better bet in my opinion. I didn't expect to say that, but here we are.

I was not able to leave this day in particular with a Marshall find, but overall this franchise is…read moreone of my favorites. I think the value is always worth it, the service is standard (ask and you'll receive), and the items are as expected. This location was nice being close to other stores.

This store isn't on my radar as much. The store is small and doesn't have the same inventory as…read moreother targets. Parking is an issue. If I were in the neighborhood, I might stop in.

This small neighborhood Target isn't a full Super Target, so it definitely lacks the wider…read moreselection and bigger stock. But if you're in the area and need quick essentials, it gets the job done. It's convenient, easy to get in and out of, and usually not too crowded. Great for basics, but not the place for a full shopping trip.

I usually prefer TJ Maxx over Marshalls, so it pains me a little to say this, but the TJ Maxx in…read morethe Pentagon City area has been pretty underwhelming compared to the nearby Marshalls. Since I now work in Arlington, I visit both stores often, hoping to score the kinds of finds TJ Maxx is usually known for. Unfortunately, I haven't had much luck at this location. I still pop in from time to time out of habit and optimism, but more often than not, I leave empty-handed. Selection & Finds: The selection here feels hit or miss, leaning more toward miss lately. There's a sign for a "luxury" section, which initially caught my attention, but the items there tend to lack the quality you'd expect from something labeled luxury. It feels more like a concept than a well-executed section, which is disappointing when you're hoping to discover standout pieces. Store Experience: One of the biggest challenges with this location is how messy it can be. Racks often feel overcrowded, and items are frequently out of place, which makes browsing feel more like a chore than a fun treasure hunt. Compared to the Marshalls nearby, this store feels noticeably less organized and harder to shop. Service: The associates have been fine overall, but the general store upkeep makes the experience feel a bit rushed and less enjoyable than it should be. Pricing: The prices here can be decent, and I know TJ Maxx is known for good deals, but lately I've noticed more items that feel overpriced for what they are. Sometimes the discounts don't feel as significant as expected, especially when the quality doesn't quite match the price point. It makes it a little harder to justify purchases, especially when I'm not finding standout items to begin with. Overall, I still love TJ Maxx as a brand, but this particular location hasn't lived up to the standard I'm used to. If you're shopping in the Pentagon City area, you may have better luck at the nearby Marshalls.

Useless employees/manager included. Went to return a Runway item that I bought at Georgetown Tjmaxx…read more(receipt included and item was purchased only a day earlier), but they would not return it if it was missing a red tag or purple tag. No clue what tag they want considering the previous store did not provide it. Went back to Georgetown store and no one questioned the tag. Nobody wants to work at this store or help, but just point fingers telling me the other store can check the cameras to "really see you purchased it there". Oh and all this for a $100 item.

I personally like this place a lot better now than when it was a mall several years ago, although I…read morepersonally think it could use some more shops. I think that the food court on the bottom floor is amazing, with the diverse options for food that is offered, from Korean to Chinese to Indian to French to Mexican food and more. Plus I find the ambience nice as well.

It's not Ballston Commons Mall anymore. They totally revamped it and now it has a Reston Town…read moreCenter, Mosaic kind of vibe. Has a movie theater, gym, and plenty of swanky restaurants. Punch Bowl Social takes up like 3 floors at one end. The CVS and Capitals ice rink are still there. Less fast food vibes. The iconic Macy's is gone. The massive parking lot is still there and I think it's free now. The past 4 times I was there in 2024, parking was free of charge. That could all change.

store manager and staff were not helpful and did not honor sale on items and claimed items were not…read morein store when inventory stated otherwise

Five stars for the friendly cashier who helped me input a $2-off coupon that was almost completely…read moreillegible. The store itself is well stocked and clean.

I've been here before and came again on a recent trip to the DC area ... we came specifically for…read moreUniqlo. This mall is large -- three stories plus the food court area on the Metro level. Easy to get here from the Metro's Pentagon City stop .. when you get off the Metro and exit the turnstiles, just follow the signs at the "T" for Fashion Centre. There's a mix of regular and high end stores here, so you're sure to find a store that has what you're looking for. The food court has a number of fast food options, but you'll need to walk around nearby for better-than-fast-food. The one thing that annoyed me was no directory! None of the boards that should've been directories displayed any kind of map. And no, I do not have any interest in scanning a QR code to pull up something on my phone: in a public place like that, I have no idea if it's legit or not, or if it's a fake one that will hijack my phone or wallet. PUT THE MAPS BACK.

This is a large mall in Pentagon City. Four floors of shopping with tons of options. I wanted to…read moreget out of the heat in the summer so we decided to enjoy some indoor shopping. It was very crowded with high school kids hanging out and playing games in the area. I was able to go around and check out the different stores. On the bottom floor there are several food options. I was able to pick up some food at Harleys Sandwiches. You have your usual fast food options available. Afterwards you can head out and catch the metro nearby. It is easy to get to from DC or Virginia. I enjoyed coming here to get out of the heat and relax for a while.