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Alexandria, VA

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HomeGoods

3.8 (18 reviews)
Open • 9:30 am - 9:30 pm

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Stallion statue
Hannah H.

This HomeGoods is located in the plaza off of Route 1. The selections here seems to be more on the minimal side, as they want to be efficient when changing their inventory. I was on a hunt for some nonstick skillets, and I was a little disappointed that they had a small selection of brands, in addition to not being organized. Some of the smaller-sized ones are stuck or hiding in between larger ones, so you really have to take each skillet out, one by one, off the rack. I was able to find a couple of the specific brand I was looking for, but they came with the typical defects of being chipped, warped size or dents. They offer an okay selection on furniture, rugs, lighting fixtures, mirrors, bedding, bath products, dining options, and pet accessories/snacks, but again, I didn't really much of a variety. The check-out line is usually pretty fast-paced. +unorganized kitchenware section +limited selections in offerings +friendly staff

Jose B.

Came here with my wife, I've been in this store for about 400 times. It seems like every time we come there are new and different furnishings and items which is pretty cool. Lots of chairs and sofas to sit on while the wife shops, lol I'm sure that's not their purpose but after 1 hr of waiting, you can't help but to sit on them. I have to say, prices are great! And you definitely have lots of options. My wife says she can always the latest trends at this store. So not to shabby, I would rather bring her here than shopping at an expensive place. Store is clean and well kept!

The picture in question

After moving to DC I visited this location to look for some furniture. While my husband was at work I wanted to send him a few pictures of something's I found that we might like. Unfortunately that's where things went south, a store worker mistakingly thought I was taking a picture of her when I was really taking a picture of a dog gate. She approached me and began publicly berating me and forcing me to delete the picture. She followed me around the store even after showing her that the picture clearly wasn't of her she still insisted that I leave or she would escalate the situation further. Not wanting to deal with further public scolding in front of all the other customers I left and never coming back to this location. Attached is the "incriminating" picture.

Let's go to the beach!
Keiko M.

Massive. Not crowded. Not so many good things here. The parking lot in front of the building was not packed at all. It makes sense. Well, the staffs were nice and greeted friendly.

Cavalry S.

This place got great selection on Rugs and furnishings at great price. The place is pretty neat and clean. The also have pots and pans. This is a great to shop if you're in the market for new decor.

Store front

HomeGoods is your Ross/TJ Maxx/Marshalls for home furnishings and decor. I love HomeGoods! I try to come by every so often because their inventory changes every week. You never know what gems you may find. They have a lot of unique items here at discounted prices. It's great for finding items to add the finishing touches. I've gotten mirrors, cookware, lamps and more from this location. The store is pretty organized and I like the fact that their inventory changes very frequently.

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6 months ago

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4 years ago

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7 years ago

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11 years ago

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9 years ago

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3 years ago

The products are nice. Prices are Okay .. Weird rude lady wearing the mask not at all.

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4 years ago

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6 years ago

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8 years ago

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7 years ago

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9 years ago

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10 years ago

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9 years ago

Nice selection and a clean large store, typical Homegoods with plenty of parking nearby.

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9 years ago

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Review Highlights - HomeGoods

“Again my service was outstanding!”

Mentioned in 2 reviews

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Random Harvest - Down cushions with springs, so comfy.

Random Harvest

3.8(17 reviews)
2.9 mi•Old Town Alexandria
•$$

Absolutely a beautiful shoppe, and helpful, knowledge staff. I've made purchases when in Alexandria…read moreand continue to do so from Boston. Exceptional delivery service from VA to MA. A great selection and beautiful displayed ideas for design are made easier. I wish we had this store in MA.

I am actually writing about the experience I had today, Jan 14th, with the sales lady. My husband…read moreand I entered the store and the sales person did not even bother to look up much less greet us. As we were wandering around the store looking for leather recliners we noticed the staff person pass by us, twice, without any recognition at all. As we were leaving we had to pass her and I asked a question as to how long the store had been there as we could not remember it from the past. I truly felt like I was bothering her...She responded like the question annoyed her? or? Anyway, I'm not sure but when we left the store my husband and I both commented on how rude we felt she was! There was only the 1 employee (her) that we noticed so maybe she was having a bad day but we really do not feel the need to return to Random Harvest. There are plenty of places we can seek out a leather recliner from but it was a shame as the experience left us with a bad "taste" in our mouths for the business.

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Random Harvest - I don't think my cell phone does the color well. Couch is on legs and makes it look less bulky for our DC condo.

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Crate & Barrel

Crate & Barrel

3.6(97 reviews)
2.6 mi•King Street Metro
•$$

This is an outlet of Crate & Barrel, and this is where you need to go if you have a specific…read morefurniture in mind - they get shipments all the time, and the staff doesn't mind in you calling every so often to see if a specific model and style is available. Don't fret if they don't have a specific furniture that's not in their showroom, as they have others in their stock room. They' have a moving company on site that is a separate entity, but they are able to load it up and get it to your place at a reasonable cost. Otherwise, they can hold onto furniture up to 24 hours for you to arrange your own transport. Staff are very helpful, informative, and friendly! They have a small lot to park your vehicle. +daily shipments of new furniture +helpful staff +parking on site

I expected much more from Crate & Barrel. I bought Ankara Chairs on December 22, and after just…read morethree years, one chair developed a crack in the wood--despite being hardly used. These were living room chairs and probably sat on fewer than ten times total. This is clearly a manufacturing defect, not wear and tear. When I contacted customer service, they dismissed the issue simply because it was over two years old and offered no solution at all. For furniture at this price, a three-year lifespan is unacceptable. Between the poor durability and the lack of support, I wouldn't recommend Crate & Barrel furniture.

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Crate & Barrel - Tv stand

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west elm

west elm

2.5(44 reviews)
3.6 mi

I came in to see things in real life before purchasing, and the sales associate was incredibly…read morehelpful. There was no pressure to buy anything right away, and she asked that I help them and purchase from the store if I decided to go with those pieces. I came back to do just that and was helped by another associate who was also helpful and friendly. Furniture is definitely one category that is so important to see in real life, and I appreciate having a helpful West Elm nearby.

1 Star - Extremely Disappointing Customer Service. Never Again!…read more I visited this West Elm location with my boyfriend just a few minutes ago, and I can honestly say it was one of the most unwelcoming retail experiences I've had in quite some time. From the moment we walked in, not a single employee greeted us, acknowledged our presence, or offered assistance. We walked around the ENTIRE store looking at furniture, specifically sectional sofas, as I was genuinely interested in making a purchase. However, despite being ready and willing to spend my money, we were completely ignored. What makes this experience even more unacceptable is that there were only THREE customers in the entire store, including my boyfriend and me! The store was practically empty, so being overlooked was certainly not a matter of employees being overwhelmed with customers. There were also three employees working at the time. One was assisting the third customer, which I completely understand. However, the other two associates, both white, were standing near the cashier area and made absolutely no effort to acknowledge us. At one point, one of the female associates actually began walking in our direction, only to abruptly turn around and walk away without saying a single word. I couldn't help but wonder whether we were being judged based on our appearance, since we had just come from the gym, or whether race played a role in how we were treated. I cannot say for certain what motivated their behavior, but the complete lack of acknowledgment certainly left us feeling uncomfortable, invisible, and unwelcome. Here's the thing: You never know who is walking into your store or how much they're prepared to spend. More importantly, every customer deserves basic courtesy and respect, regardless of their appearance, race, or how they're dressed. A simple "Hello, welcome to West Elm" or "Let us know if you need anything" costs absolutely nothing. As someone who was seriously considering purchasing a sectional, I found this experience incredibly disappointing, especially from a brand that positions itself as a premium furniture retailer. With three employees and only three customers in the entire store, there was absolutely no reason for us to walk through the entire showroom without so much as a greeting. Customer service should never be selective. No one should have to dress a certain way, look a certain way, or practically beg for attention just to receive basic acknowledgment. Needless to say, I will gladly take my business and my money elsewhere. There are plenty of furniture retailers that would appreciate a customer who is ready to make a significant purchase. West Elm, you lost a potential sale today, but more importantly, you lost a customer. I have absolutely no intention of returning to this location.

Photos
west elm
west elm - Garden center

Garden center

west elm

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HomeGoods - furniture - Updated October 2026

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