Pretty large space with mirrors and low bench seats scattered throughout. Disposable sock boxes…read moresparsely located around the store. Selection relatively seasonal, with a good percentage of it cute; customer service was fine once they showed up... after five minutes of shifting our feet at the register. One of the larger businesses in the strip of beauty/food joints behind the Robeks and Coldstone. I meant to get one pair. But I walked out with two pairs, an awesomely ugly umbrella, and arch support gels, all for less than a hundred bucks. This is what happens when two shopaholics browse the clearance section. She got a hot pair of strappy evening heels, and I got two pairs of non-black closed-toe pumps to go with my growing collection of stockings at home. I had to will myself to not buy some of those peeptoe slingback heels. God bless the purple tag and red tag clearance items. I'll definitely be back to root through the back room again. Definitely sign up for their email list for coupons.

Aggressive sales tactics to the point of harassment:…read more Went to this store today to return a pair of unworn shoes with a receipt. Encountered Tina at the register. She asked for my phone number to bring up my DSW awards account. I informed her that I did not have one. She then asked for my # anyway because it would just take a moment to create an account for me. I informed Tina that I didn't want to create an awards account and only wanted to return the shoes. At this point, Tina has decided that she is still going to harass me to get a DSW awards account. She asked me why didn't I want a rewards account. I inform her that I was not required to have a rewards account to return merchandise and that I was also not required to tell her why I did not want something and that my NO should be sufficient. Tina, who still has not returned my shoes, informs me that "No is not an answer". She was basically demanding to know why I was saying No to opening an awards account. Only after I informed her that I knew my rights and was aware that there is no store policy that I must have a rewards account to return merchandise did she process my return. She thrusts the receipt in my hand. I informed Tina that I would be filing a complaint against her but she didn't seem to care. I guess this is DSW's store policy now to harass & try to humiliate their customers into giving out their personal information, also known as PII. Good luck with that. Thank goodness this is the age of technology :)

If you have difficult feet look no further than The Next Step in Brambleton! With Chris' help he…read morewill work hard to find you the perfect shoe. Feet need TLC and a good shoe, don't take them for granted! This is the only shoe store I go to, it's worth every penny.

Finally, I don't have to drive to Tysons for comfortable shoes. Just starting working at…read moreBrambleton S&H...strolled over to the Next Step store to window shop; unfortunately they were already closed, but could see a great selection...and can't wait to go back in and pick up the new danskos wedge clog...

I've been to this store a few times…read more This time, I specifically came for a tumbler, for daily water intake. The choices were insane! Stanley galore everywhere..I mean, geeeez, an entire wall plus additional shelves. Then there were the new trending brands as well as the OGs such as Yeti. I definitely skipped all of these trending brands and went for one that actually looked nice and served the purpose. They do maintain the organization of the items pretty well, so kudos to that. The staff on the floor were nice in guiding me to the sections with the tumblers. I want to give more stars, but the checkout line was soooo slow. One customer decided she wanted to go back to the floor and grab another item. Instead of letting me go ahead or taking me on another register or calling another employee, the employee just had me stand there waiting....I literally had one item. There is plenty of parking available in front of the store.

I've been to this location twice specifically for the bike shop and I highly recommend it. They are…read morefriendly, helpful and have very good customer service. I will keep going back!

Outstanding customer service from Caterina and Cathy! They are both so personable and…read moreknowledgeable. I went into the store with a pair of work shoes that were causing me feet and knee pain. After analyzing my feet, both walking and running, Caterina found the perfect insoles for the shoes that would help to provide a pain free experience. Thank you so much!

FABULOUS service! My sister and I were tended to by David. David understood the assignment of what…read moremy sister was looking for. She didn't even know exactly what she wanted, but when she described the style of the shoe she wanted, and how she wanted them to feel, David provided.

The store was supposed to open at 8:30 AM, but I waited until 9:15 AM and it still wasn't open.read more

I have been to this store multiple times pre-pandemic. Ross is well-known for their decent/low…read moreprices. At one point, this was the best, most cleanest/well kept Ross in the area. Unfortunately, now it is most likely understaffed with minimal customer service. I'm giving two stars for those reasons, I feel like this store will only go downhill from here. I walked into the store past the main entrance display to the shoe department. I can't believe how messy people have become, expecting staff to clean it up, when they are already understaffed!!! Once I saw the mess (as shown in my pictures and videos), I turned back around and exited the store. Unless I ABSOLUTELY need to, I most likely won't return. Maybe today was a one-off day due to the holiday weekend.......

I can't say enough good things about this store and the owners. They are knowledgeable, caring, and…read moreso wonderful to work with. We were clueless when our daughter was prescribed SMO braces for her feet and then inserts for her shoes. Ut they made shoe shopping an enjoyable experience. I would highly recommend them to anyone!

We had a really great experience here getting shoes for my 2-year-old! I have had the hardest time…read morefinding shoes for him. They measured his feet and brought out several options and took a good look at the fit for each one. I really appreciated their patience and knowledge! They are taking great care during COVID with by appointment, private shopping for everyone. It was great! We will be back once he outgrows this pair. :)

Never had problem finding an item at this store. I don't know why there are so many negative…read morereviews. This is one of my fav Walmart to go , Everything is organized. The only con is that they need to stock some more on package supplies. This place is also one of the ones near my house that actually have a fabric section!

Truly horrible. None of the payments have tap options, they theoretically allow you to pay…read morevirtually via the Walmart app but it refused to accept my payment information. Customer service had no idea how to fix it and no interest in fixing it; they just said "it's always worked before". I spent 45 minutes trying to get someone to resolve my issue and they just shrugged and said "it should work". Of course it *should* work; the problem is that it *didn't* work! They also didn't accept cash. I ended up unable to pay for anything I'd bought despite having digital credit cards and cash, and they had no interest in resolving the problem. I asked if there was someone they could speak to who could provide a solution and they said there was no one else. Tried to be patient because this isn't their fault, but if the app is not functioning the way it should then there should be someone it can be reported to, like an IT person or development team. They said they had no idea if Walmart even had such a team or department, and that also the app was fine, it was probably that both payment methods I tried (from different companies) were having problems at the same time. I told them that this prevented me from shopping at Walmart ever because they didn't have a functional payment method I could use and they just shrugged again. Edit: forgot to add that the lady handling the checkout stations was very nice and sweet. Appreciated her a lot.

Olga was great. She altered my garments perfectly and in the exact time she quoted. I will be…read moreusing her services again!

I needed quick turnaround for the suit I'm wearing to my daughter's wedding. Olga is friendly and…read moreher work is fantastic. So glad I was able to connect with her. She will be my (and my wife's) go to for alterations going forward. Highly recommend.

You may think my review is a bit negative, but really, it's a positive!…read more First, I'm pretty sure this thrift store is cash only. I paid for my few items in cash, but I honestly did not see a credit card terminal anywhere. This place is a dump by a gas station / truck stop. The store is packed to the gills, but it is in order. If you can get to it. If you can't reach it or you think you might make something fall down trying to reach an item, ASK THE MAN WORKING THERE TO GET IT FOR YOU. He will thank you for it. The nice man working there said they needed a bigger space. No kidding! :-) I'm serious when I say this - bring some plastic bags ahead of time. There is literally no space to put your items somewhere if you want to come back to them after you have shopped some more. If you put them in plastic bags, at least you can haul your items around the store easier. Plus if you put them in plastic bags (versus a real bag), it won't look suspicious, like you are trying to steal from the store. You will never know how much an item will cost. What you do is put together a bunch of items and then haggle a little bit with the person working there. I honestly really don't like haggling at a **thrift store** but if I thought what he wanted for an item was too high, I'd either tell him that or I just would tell him I didn't want it anymore. I wasn't lying when I said I didn't want it anymore, sometimes he would guess price a little too high. For example, I wanted a used Minecraft shirt. He wanted $5 for it. I said to him, sir, I can get them new for $8 and this one is somewhat worn but still serviceable. He took a look at the shirt again and sold it to me for a dollar. You will find some really good bargains here. I really like this place. I'm going back soon.

Maybe I'm spoiled by other Northern Virginia thrift stores, but I visited this shop last week and I…read morewas far from impressed. It's filthy, stuff is piled haphazardly on shelves and the only employee was on the phone the entire time I was there so even if I had found something, without prices on anything I wouldn't have been able to ask. I kept expecting to see an insect or have something fall on my head. Let me be clear: neither of these things happened, which is why it gets 2 stars instead of 1 star. I was sort of in the neighborhood so I didn't exactly go out of my way to get there, but I would have been extremely disappointed if I had. It's also not that easy to get to and unclear where to park. I won't go back. Do yourself a favor and run up to the Goodwill in Herndon. That's nothing special either (no treasure hunting there), but for inexpensive household items and clothing, at least it's clean, well-lit and well-organized.

This shopping center has been here for a number of years, but since the pandemic, more stores have…read moregone, while a few new ones have come. The OGs are still around, such as Walmart, ABC, Ulta, Ross, Dunkin, etc. There is now a new entrance from Rte 50 to Arcola Blvd, also leading up to a new neighborhood that recently opened up, in addition to the current entrance from Loudoun County Parkway. This mostly just means almost double, may triple (or more...) the traffic/congestion. The updated their signage at the entrance, right now it's covered.

Visiting this place for the first time, and it's been great!…read more I got a coffee at Dunkin' Donuts and I'm checking some stores around.