Thank you so much to Tejal & all the staff at TJ Maxx Costa Mesa for the excellent service , as always. They are super friendly & very professional, especially during this holiday season. We will back soon read more

Amazing service everyone is so welcoming and makes shopping enjoyable. I was buying a drawer and I was struggling and not even 1 second with me holding it a worker comes and quickly helps me carry it to the front. read more

TJ Maxx - helping me carry it - Department Stores Near Me - Costa Mesa, California

This review is for Mina K. I believe her tag said "coordinator" Lolol... what a useless waste of space this woman is. I came here on my adopted pups one year bday on the way to taking her to the dog beach & needed to pick up a new leash as I couldn't find her two regular ones... my favorite leash for her was actually made for a cat (she's a chihuahua :) I had bought it at Marshall's (same company) it came with a harness I never used. Luckily they actually had exactly what I was looking for, but someone or multiple someone's had stolen all of the cat harnesses from all four of the packages they had on display. Price for harness and leash as a set $11.99, they marked a couple of the ones with missing harnesses to $9.00 clearance!! lol Only $3 off when the harness is obviously the main thing you are paying for... I brought the other packages up, showed her, tried explaining the little leash should not cost more than half without the harness and on clearance with red tag. She wasn't even really listening, and after I had showed and explained she simply said there was nothing she could do. Great customer service!! DO BETTER MINA K read more

TJ Maxx - Useless. Mina K - Department Stores Near Me - Costa Mesa, California

The only thing better than TJ Maxx is a TJ Maxx-Homegoods hybrid. This store has it all. From staple clothing items to the best cookware and interior design pieces, you're sure to find exactly what you're looking for. Since this location is both a TJ Maxx and a Homegoods, it gets an insane amount of foot traffic. Luckily, they do a decent job keeping the store stocked with quality finds. This is my go-to store for hostess gifts. They have so many unique items that would fit anyone's personality. Plus, their seasonal stuff is to-die-for. I love the current trend of pink holiday decor! A few of my go-to purchases from this location: frames, candles, towels, blankets, kitchen, Tupperware, pillows, and plant pots. I recently snagged a white cast iron Dutch oven for soup and it's been my best find to date! I also love the seasonal clothing dropped by TJ Maxx. I've picked up a number of yoga sets and fall sweaters from this location. This spot is located in a killer parking lot, with neighbors like HomeDepot and Five Below. read more

TJ Maxx - Department Stores Near Me - Costa Mesa, California

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Wow, this TJ Maxx is huge! You definitely need more than 1 hour to browse thru the clothes, home goods, jewelry, shoes, appliances and more! Everything looks organized. The line to pay goes fairly quickly as they have a lot of cashiers. Good value they have a huge selection of clearance. I would come back here again but I live too far. read more

TJ Maxx - Department Stores Near Me - Costa Mesa, California

Very organized and clean store. Seems much bigger than most others. Employees are helpful and nice. Lots of selection to choose from. The line was a bit long with only 3 cashiers but they quickly realized they needed more so they called to request their assistance. read more

Welcome to your heaven, Maxxinistas! This TJ Maxx and HomeGoods store is the place to be. Whether its shopping for presents or a little something for yourself, you can always find a bargain here! Some of the things I found here were really incredible stuff- think great brands for half the price. The checkout line is always the worst part but surprisingly the line here flew by! There was a system calling out which cash register to go to. The cashier we had was very kind and she helped us out when our TJ Maxx card was declining. read more

I forgot how good this place was. Literally came in just to browse around cuz i had some free time and wow, I got so many thins I needed and wanted. I was there way too long but I got a lot of good stuff, even got a cute gift for my friend at work who loves popcorn, the containers were so freaking cute, I actually wanted them myself! Anyways, I got a little bit of everything, stuff for the house, some clothes, gifts. This place has it all and I was trying to hold back from getting more things. read more

TJ Maxx - Department Stores Near Me - Costa Mesa, California

I love going here after or before going to Northgate, satisfying to see so much selection from home decor, kitchen to clothings, shoes, bags etc, there's a restroom too and the service from checkout is fairly quick read more

I love me a good TJ MAXX store especially one that stays up to date with merchandise and goods that are trending with the latest styles. While I wouldn't buy any luggage here due to pricing, there are some great finds in the beauty, clothing, and home items. Key thing is email or save your receipts. The return policy is so strict and you must have your receipt if there is something you do not like about your purchase. read more

The TJ Maxx in Costa Mesa is hands down one of the best shopping experiences you can have in Orange County. Every time I walk in, I'm impressed by how well organized, clean, and stocked the store is -- and by how friendly and helpful the staff are. It's a perfect mix of great value, great finds, and great service, which is exactly why I keep coming back. Let's start with the selection. This location has an incredible variety of merchandise -- from brand-name clothing and shoes to home décor, kitchenware, and beauty products. I've found high-quality designer pieces here at prices that are hard to believe. Whether you're hunting for everyday essentials, updating your wardrobe, or redecorating your home, this store makes the experience enjoyable. The aisles are neatly organized, the shelves are well maintained, and the displays are always appealing. The home section is one of my favorite parts of this TJ Maxx. You can find stylish throw pillows, candles, kitchen accessories, and high-end cookware at prices that are often half what you'd pay elsewhere. Every visit feels like a treasure hunt -- and somehow, I always end up finding something amazing that I didn't even know I needed. The clothing section is just as impressive. The racks are always full of fresh selections, and I've found great deals on designer brands that look and feel premium. The fitting rooms are clean and spacious, and the employees there are courteous and efficient. Speaking of employees, the staff here really deserve credit. They're polite, patient, and quick to help -- whether it's finding a size, checking the stockroom, or helping at checkout. Even during the busiest hours, the team works with a smile and keeps the lines moving quickly. The managers are visible, approachable, and clearly care about maintaining a positive environment for both customers and employees. The store cleanliness and organization are also top-notch. It's always tidy, well-lit, and easy to navigate -- something that's not always the case in discount retailers. You can tell this location takes pride in its presentation and the customer experience. Another reason I give this location five stars is the value. The deals are unbeatable. You can find designer handbags, shoes, perfumes, and home goods at prices that make you feel like you're winning every time you shop. In a time when everything seems to be getting more expensive, TJ Maxx remains one of the few places where you can still find real bargains on quality items. The checkout process is smooth, and I appreciate that the cashiers are always friendly and efficient. Even when the store is packed, the line moves fast, and they handle every transaction with care. Overall, the TJ Maxx in Costa Mesa delivers everything you want in a shopping experience -- excellent selection, amazing prices, clean and organized layout, and customer service that goes above and beyond. It's one of those rare stores where you actually enjoy spending time browsing, knowing you're going to find something special at a great deal. Five stars all the way for this TJ Maxx! If you're in the Costa Mesa or Newport Beach area, this is absolutely the place to go for great style, quality, and unbeatable value. read more

This is a HomeGoods location, so the majority of the store is furniture, big and small, and rugs of all sizes, some as big as a whole wall. But there is still a good amount of clothes, shoes, bath & body items, bed sheets, pillows, workout stuff & mats, kitchen wear, snacks, and electronics. The lines here can get really long, doubling the usual line aisle. During the weekends, it can take a while to get through it, so during the week is the best time to go. Today I found some flavored date spread jars that will go perfect on toast, scones, and crackers. There's always great finds here! read more

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They hired a new manager so I believe that is the reason the line is much better now, maybe some more cashiers, too. It's not great but it is tolerable when the line is long : ) It's also clean and orderly and that makes shopping here more enjoyable. My friend and I spend hours here monthly because there is so much to look at and buy. Last night I noticed they kept making an announcement letting you know you can save 10% if you open up a credit card with them. It seemed like it was every 15-20 minutes and it was annoying. I already have their CC but if I didn't, I wouldn't get one because of the annoying broadcast. I'm off to TJ Maxx again! read more

TJ Maxx - Outside TJ MAXX - Department Stores Near Me - Costa Mesa, California

The best TJ Max I have been in! Only if I had more MULA to buy more things because everything is super cute!

I should have returned all 21 items that I purchased because of her "disgusted look" unfriendly attitude. This happened 2 days..Thursday and Friday. I was "lucky"(sarcasm) enough to have this employee as a cashier. Her vibe almost ruined my shopping experience. Thank goodness the other cashiers are friendly and represent the store in a very different manner. read more

I love this store but the cashier was so rude i had noticed an item i bought was more expensive than i had thought it was and i asked for her to take it off and i overheard her telling her co worker i was broke" Her name was candice i dont know how management allows this in this store it is a good store but workers like this would make me perfer the tj maxx on bristol workers like these are degrading and make my shopping experience bad read more

Rosie the cashier extremely rude. No costumer service at all maybe a little more training.

Best Tj Maxx in orange county. Very clean and has a lot of new things every week( clothe, house..) but gets very crowded in the weekends.

always find great deals and cute stuffing always shop here and find great items. However today i wanted a pair of gloves that had no price. The make was a no name brand and they brought a London Fog brand for $14.99 then another known brand for $9.99. The ones i wanted to buy were clearly not as expensive due to the no name brand and quality. Though i spent over $200.00 they insisted on charging me the more expensive price. I didn't buy them left with my $200 purchase. The managers need more training read more

Terrible, not attentive. Service sucks. Waited 30 minutes just to get a price check. Very upset by this all.

Andrea R went out of her way to be helpful and was very kind. She made my shopping experience excellent. Plus, they have a really big selection so you can find some good stuff. read more

Pathetic! At least 20 guests in line with only 3 cashiers with Father's Day coming up. read more

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This is a STAFF/CUSTOMER SERVICE rant. The store itself has amazing stock on just about anything you could ever want. I shop for specific items so when I go into any HG/TJM I am usually on the hunt for something particular or adding to what I already have. On my latest trip to the Harbor Blvd, Costa Mesa, store, I was on just such a mission. I have all aluminum bakeware. (Either Nordic Ware or Fat Daddio's) I have the small round cake pans ranging in size from 4 inches to 8 inches. I know what I paid for each. I found a 3 x 2.5 inch round without a sticker price. The size would be a great small addition to the top of the 4-6 inch rounds. I also found several 4 inch rounds without sticker prices. I kept the small pan with my other items and after loading up my cart I went to check out and asked what the price would be for the small pan. A short time later a woman came back and said the price was $5.99 - NO WAY LADY!!! There is no way this small pan would be $5.99 when so many bakeware items are usually less for larger sizes. I told her that was too much and that no way it would be that much. She said it may be part of a set but she failed to come back with other items to complete any set or offer any alternatives. She did NOTHING to help. She shrugged and walked away discarding the little pan next to the register where it sat the whole time I was checking out as a reminder that this "sales lady" could care less about being helpful. I made a comment to the associate ringing me up that she was wrong and that the price was also wrong. The lady assisting me with check out said the other lady was "in charge" of the area which the pan came from and anther "girl" came along and said the same thing. I said that the lady didn't really know her area since she was unable to know the real price and there were several other unmarked items. The "girl" said as she walked away, "That is your opinion".....WHAT????? I could not believe this "girl" had the nerve to talk back to me like that. No one cared at all. I paid for my items - $200.00 and as I was leaving I said to the "girl" - "Next time a customer asks about something DO NOT TALK BACK." and walked out. The "girl" said very loudly, "Have a nice evening" - I said back, thanks I will - then she said, again, really loud, "have a nice Holiday." I said you too. I absolutely will never go back to that store. I hope this reaches the manager and that this is addressed. I do not know any their names but the cashier that helped me would be able say as she was there the whole time. (numbers I pulled from my receipt maybe an associate number #1019455, #831736, #80023, #6399, #1054) TRAIN YOUR ASSOCIATES TO HELP THE CUSTOMER - NOT DISREGARD THEM. TELL YOUR ASSOCIATES TO NOT TALK BACK. TELL YOUR ASSOCIATES THAT THEY ARE THERE TO SERVICE THE PAYING CUSTOMER. IT'S BUSINESS 101. I realize this sounds petty and I should just get over it but my point is, no matter how small an item, with or without a price, the customer should always leave feeling good. I realize that this store is not a place for the ultimate customer experience, but THIS episode was horrible and having a condescending farewell as I left was what prompted this. The level of associates hired in these stores has degraded significantly in recent years. I can say, it's on par with what has happened to both Costa Mesa AND neighboring Santa Ana. UPDATE: SCROLL DOWN TO Gloria K's review!!!!! IT'S THE SAME EXACT COMPLAINT I HAD!!! LAZY WOMAN WOULD NOT FIND THE CORRECT PRICE BUT INSTEAD JUST NOTED THE MORE EXPENSIVE PRICE. SAME BS. Also read reviews from Ludin J, Amber M, Michelle R, Dawn F. read more

This store is huge! I think half is considered TJ Maxx, and the other half is considered Homegoods. I went mainly to scope out the Halloween stock, and they had aisle upon aisle of cool little knick knacks. I did have some questions on items I've been hunting for, but I couldn't find a staff member to ask, so I gave up. Sadly no pumpkin Mickeys for me. I've also been trying to organize the house a bit better, and make areas more functional with containers and storage bins- this store will definitely help me with that. read more

I'm a frequent customer. The inventory the past few months is awful. Terrible clothing and a lot of the home items and furniture is either dirty or broken. I avoid this location. The merchandise sucks read more

They cannot even process a return with the purchasing receipt! Really? I just will never shop TJ Maxx then. Left the product with them and took my receipt. read more

Cleanest most well-organized of all the discount retail places I visit and I always find far more than I was looking for, always at great prices. Whether it is clothing, shoes, jewelry, handbags, hats, housewares or specialty food items, I never feel that my gift giving is 'cheapened' by buying at TJ Maxx and I love shopping there for myself as well. read more

TJ MAXX Deserves five stars at every location. I am a huge fan of the store. Recently I have been buying a bunch of Halloween decorations and other Halloween products to review on my Youtube Channel. I know that we are in the middle of September, but I have been grabbing a bunch of Halloween decorations and I am so excited to prep ahead of time because after reviewing the items on my YouTube channel, other people get encouraged and motivated to get some Halloween items as well. And usually they send me pictures of the items that they got at TJ Maxx and everybody finds great treasures! read more

Had to pick up some great home items for a temporary space. Worked out great with all the options and quality finds.

Great place to go for gifts and house gadgets. The line to check out gets extremely long and wait time can be over 30 min.

The worker Wendy is so rude , no type of customer service what's so ever , poor attitude as well

Extemley annoying manager who had me walk all away around to the main area to do my returns when nobody was there. All my items were still wrapped in the original paper and bags. He told me please take everything out as I can't touch the bags or paper. However, after I removed everything and unwrapped my returns with my bare hands it was ok for him to touch the items that I had touched. He then removed his gloves in order to complete the transaction on his cash register. A little extreme and very strange. Actually, if the stores are so paranoid the employees should be wearing goggles as any sort of germs or virus can get into their exposed eyes. Take it a step further wear ear plugs so that the opening of their ears don't get the same stuff in them. Good luck! read more

My cashier Diana was sooo sweet and very thoughtful when bagging and packing up all my delicate items! I so appreciate her and her amazing friendly attitude! Thank you!! read more

Seems like people just come here when they are upset. I like coming here! Always good finds for things that are normally so much more expensive. Like a quality bath mat or kitchen tools. Service does the best they can with the people they have. I can tell they work hard and im guessing people arent the kindest to them to begin with. Thank you tj maxx! read more

I used to work at Tj Maxx, so I know EXACTLY how it works. They always have a huge line to pay with a ton of associates on the floor doing recovery. The most recent time I went, I saw three associates in men's recovering even though the area was already clean. The line went all the way through the queue and another lap behind it. It was RIDICULOUS you would have thought it was Christmas time. The manager or service coordinator weren't even at the front. And no one was calling for back up even though there were about 5-7 registers open. I guess they were using the associates on the floor to do price checks but I remember my manager would put me on register and if I needed a price check I had to go do it myself. They are very stingy here about giving you discounts on things. There have been times were I wanted something but it was chipped or scratched and they refuse to give me a discount. Which makes it so dumb because no one is going to want it anyways until it goes on clearance. Even more ridiculous is that you have to wait in that long line to ask... You find good things here every now and then but honestly if you only need one thing it's better to go to a different discount store because it's a waste of time to wait in that line for one thing. read more

Thank you Deanna!! Businesses need more great management people like you running overseeing stores. Had a great experience on a difficult situation that was treated nicely and resolved wonderfully. Deanna is extremely professional, a pleasure to interact with, and thanks to her continued to spend the next 5 days shopping and buying there at that location. This is very important as my job as an interior designer depends on having my must have go to places for fabulous unique items, great prices, and retail staff that treat their customers very well. Thank you Deanna. read more

I use to love this TJ a Maxx. But now it's one of the worst in customer service and if you go in and doing an exchange, they literally follow you around the store, as if you were stealing. It's so obvious and hilarious since I evaluate corporations. Very sad. The line was so long and I did find somethings I wanted, but they did nothing to move it faster. So I just left. And truly they could careless. Everyone in the line was saying the same thing. Very sad for a store that was great and has a lot of inventory. read more

This used to be one of my favorite locations because of the size and selection but the line is consistently "holiday shopping season long" in length all year round and I just can't justify standing in that long of a line to buy something you can get on Amazon. That and you can actually buy the full set online vs the mix matches hodge lodge that they carry in store. The selection is always the same. The home decor never changes and it's always the same stuff. read more

Extremely slow every time. I can't even count the number of times I've set down everything I had and walked out because there are 50 people in line. That means at least an hr waiting in line. And the cashiers look half asleep moving in slow motion. read more

TJ Maxx - It's like this every time. The line is going into the clothing aisles and there are 3 cashiers. - Department Stores Near Me - Costa Mesa, California

Great product in this shop, but don't expect any decent customer service. I Shop there somewhat regularly (when I have the energy to stand in long lines) but called in today to see if they have a book in store that they have online before I come in and stand in line. After waiting on hold 3-4 minutes a woman picked up in a rushed tone (I didn't mind that wait) but was then greeted by a woman who sounded stressed and irritated that I was asking her to look for something. I'm sure they're busy and I know retail isn't easy, I'm just disappointed such poor customer service has become the norm through the industry. read more