This review is for multiple employees at this location! I went in last week to purchase a couple items, I was looking for a couple items in the kitchen department and for some plate racks for the inside of the cabinets. Gabe O. was able to help me locate the ones I was purchasing! He was very patient and able to show me other possible items that I would be interested in! I ended up purchasing quite a few items that day! That day I came in, Dameon checked out all my purchases and he was so patient and carefully wrapped each item I purchased with care! You can really tell everyone loves their job here and cares about their customers! I will continue to shop here and love support my local business!!! read more

Patient cashier, clothes sorted according to size, store is clean. Fitting rooms are clean. Be patient looking for your outfit, you'll find it in this store. read more

Scattered. Chaos. Deals. These are just a few words that come to mind when I set foot in TJ Maxx and their other outlets in the past. It's a good concept but fires up many anxieties in my mind as well. The other deal-goers around me are just as eager to find that "golden egg" but the lengths people go to get it are beyond comprehension. The merchandising schemes I believe do not exist and sometimes you can't even find a price on some of the items. Hodgepodge would be the best descriptive word in this case. Aside from the things that make my mind spin, those deals are sometimes out of this universe! Personally I think boyfriend got more out the trip here than I did and that's ok because he can be the champion for the both of us. I'm now curious what TJ Maxx looks like during the off-season, maybe I should do another fact-finding mission. read more

If you are a fan of masks stay out. 3 pee we poke no masks. Talked to an employee about it and she removed her mask to show me which kind of no mask I was asking about off, under chin or under nose all of which she demonstrated read more

I wanted to love this TJ Maxx!! Unfortunately they have the worst selection of clothing here both for misses and for boys. ONE rack only for all the boy clothes from 4-18. (See picture). The misses selection is almost nothing too! Yesterday I went to find a backpack for school- hardly anything. No men's shoes at all. We need better choices here. I prefer Ross over this, even with their long lines and horrible service. read more

TJ Maxx - Only ONE rack for boys sizes 4-18!! And hardly anything on that one rack. And see all that wall space? Nothing for boys here! - Department Stores Near Me - Concord, California

They've been open for 4 weeks and it is stocked, and yet there were plenty of boxes and things left out to be unpacked, blocking some of the aisles. Surprisingly, I didn't end up buying a single thing - and I usually do when I go to TJ Maxx. As always with discount stores, it's hit or miss, and you sometimes get lucky and sometimes you don't. I won't totally write off this location yet - it's still new, and their inventory may get better the next time I go. They have a few things on Clearance already, but not that much. I usually like hunting through the Clearance section when I visit TJ Maxx. read more

Went here recently to look for a raincoat/ windbreaker for work. I saw they had all the stuff you would find at a regular TJ Maxx, but a much larger selection. The store is fairly large and there as of now is plenty of parking at the Veranda shops. They had plenty of cashiers so waiting in line wasn't a hassle. You can already purchase Holiday decorations if your already in the mood to set up your Holiday cheer at your home or work environments. I did score a jacket/ windbreaker for 60% off retail price and will definitely be back before the Holiday rush. read more

I love my new Coach watch as my birthday present! Customer service at the jewelry counter was great! She took the time and patience to meet my needs! She even set the time and put it on my wrist! Price reduced and perfect look! Thank you! read more

I'm hoping to return soon on a day that may not be quite so hectic. It was a somewhat dreary Saturday so silly me thought it would be a bit calm, but I stood corrected as I attempted to navigate my cart through the aisles. I should have known better, considering the store had only been open about a week and the shopping center looks like it will be quite the hot spot once all of the stores are open. Even with the small crowd I managed to find some beauty products at a greatly reduced cost, and a pair of great sneakers. I can only imagine the damage that would have been done if I was able to peruse the way I had liked. Great finds, great location. read more

TRASHED! Went in to see the new store and the place is absolutely trashed. Customers throwing stuff anywhere and everywhere. Safety hazards not being able to safely move around the store because inventory is literally all exploded in the aisles. Will not be back until they get their *sh*# together. Terrible customer care and store presentation. FAIL. read more

Decent selection of items in every department but, I'm sure the stock will improve soon. read more

TJ Maxx - Department Stores Near Me - Concord, California

Love shopping here. Great finds and customer service can't be beat. One of the managers is really nice and helpful. I've been especially impressed with their greeter. She is always right there with a friendly smile and greets you when you come in and again when you leave. You can tell how much she enjoys the people. She always recognizes and acknowledges me. Great customer service! read more

I love all TJ Maxxs and this one specifically is my go-to since it's only 8-10 mins away from my work, is large and spacious, they always have cute clothes for women and they have big section of home decorations and bags/purses. Their men section is also bigger than other TJ Maxx. Just like all the other stores though, their shoes section's tiny and they don't have a big selection. Customer service is hit or miss in here and sometimes, the store is messy. But if you're willing to disregard the inconveniences, best believe you'll find great stuff. read more

You guys say online your open Sundays till 9:30pm you should really change that! Inconvenience!

Awful customer service at this location. Will never be back. They forgot to bag a pair of shoes I paid for and I called as soon as I got home to let them know. They wouldn't even look to see if the shoes were still at the check stand. I asked if he wanted the item number from the receipt for reference but not me not to bother. He said most likely they were already put back. He told me I needed to come back in (which I couldn't because my baby went down for the night). Came back the next day after work and was treated like a criminal. The cashier told me I could go look for them on the shelf while she would hold my receipt. My luck they weren't there. When I went back up there she completely ignored me. After 10 minutes, I finally asked if I could just take the receipt and go to another cashier. She told me I was making her do five things at once and she'll get to me when she'll get to me. Once she helped me again she treated me like a thief. Like I was trying to make money. All I wanted were my shoes! I finally got my money back but that is the last time I'll step foot in that place. read more

When you search them on maps they say they close at 10 on Sunday's. Don't go because they're closed. Waisted my time forsure. Thanks for nothing read more

I visited this store a couple of times and my experience on one occasion was not very good. In order to get my exercise in, I kept in constant motion while I was shopping, and while I understand that moving consistently while you are looking at items may be out of the norm, for me, it didn't warrant being followed around the store by various staff. I hope this was an isolated incident because it didn't feel good. read more

Nice new store with good products. Since it is more centrally located then the one they closed in Pleasant Hill it gets very busy during peak times and is harder to park. read more

Stopped by here when I was checking out the new shopping center. I don't usually shop at TJ Maxx for this very reason: this store was very unorganized, cluttered, and just messy! I was looking for toddler shoes. Didn't see any in the shoe department just from browsing. The baby section didn't have any either. Only found some newborn slip ons. I just don't like how cluttered everything looks. read more

Even though you are selling things st a lower price it does not give you an excuse to be a total mess. You still need to merchandise things properly and maintain a clean store. read more

found an awesome MK wallet! definitely cleaner and neater than other tj maxx. It feels upscale. Will be my go to TJ maxx for sure!

The worst kids ands infants selection. ESPECIALLY boys size 3t and up! This store is so unorganized ALL THE TIME, not just during this holiday season. Cashiers take their sweet time talking to each other in between ringing up customers- causing long wait times. read more

Disorganized and dirty. Granted I went during the first few weeks it was opened but come on...leaving boxes of merchandise in the middle of the aisles? Items are not organized with shoppers making it worse by moving things around the store and just dropping them where ever they feel like it. Concrete floors does not give this store an "upscale" feel like the Veranda has advertised. Clothing is flung over racks or on floors. This isn't just the staff not doing their jobs keeping the store clean, it is the clientele who are far from neat. For such a small store, one would think it would be much easier to keep up. I love shopping at TJ Maxx but this place is off my list. Going to try the new one in Walnut Creek hoping the manager there has it put together better. Too bad about this store. If this is any indication of the stores in the Veranda, I have no reason to shop there...I'll head to Walnut Creek where managers and employees actually care about their store and the shoppers are respectful of the merchandise. read more

I was a die hard fan of the Pleasant Hill store before it moved to the Concord location in the Veranda Shopping Center. The new store is very nice, the cashiers are nice at the checkout, but the manager could use some customer service training. I'm taking off two stars because the selection at this store is not what it used to be at the Pleasant Hill store and the manager is rude. She was rude and unreasonable with me when I asked to return my daughter's top that shrunk in the washer to the size a small dog could wear. She asked if I saved the tags, I said no because no one thinks a top will shrink like that! I did have my receipt and followed the washing instruction according to the tag. The manager was very rude telling me I should have saved the tags. She did agree to refund my money, but I was a bit put off by this as I have shopped at the PH store from the day it opened and have spent quite a bit of money there over the years. The Moraga location offers better customer service and much better quality clothing. I'll be shopping there from now on. read more