Has everything you need you just have to come with patience and a good time if you love shoppingread more

Stopped by Nordstrom rack after the gym to find winter shoes, and the selection was lack lustered…read more The prices seemed to be ok. It surprised me because they usually have so much to choose from. No one greeted me and I couldn't find someone to assist me with questions on the floor, so I searched on my own and left empty handed. I decided to go elsewhere to compare

Having changed size, I needed a dress and shoes for a party. Oh my goodness I had so much fun…read moreshopping! Nearly three hours. Service was great. Wonderful selection, clearly arranged and labeled. Tried on nine dresses and purchased two that made me look amazing. Deep discounts on everything. Got some purple CROCS, and the kitten heels for the party, and a plunge bra. Fitting room was large, clean, and well-lit. Great prices for designer labels.

On June 4, 2026, at approximately 2:00 p.m. CST, I visited the Nordstrom Rack store in Chicago in…read moresearch of a dress for a very special occasion--my graduation on June 6, 2026. This graduation marks the completion of my third advanced degree, a milestone achieved through years of hard work, sacrifice, and perseverance. As a longtime Nordstrom customer and cardholder, I decided to treat myself and purchase a dress worthy of celebrating this accomplishment. During my visit, I purchased four dresses, including a beautiful Trina Turk Tallia dress that I hoped would be the perfect choice for graduation. Unfortunately, after trying it on at home, I discovered that it did not fit. Given the significance of the occasion and the limited time before my ceremony, I returned to the same store the following day hoping to exchange it for a different size or find another suitable option. Although the dress was no longer available in my size, I found an alternative outfit consisting of a blouse and skirt and proceeded to complete my purchase while also returning the Trina Turk dress. During the return transaction, the cashier, Lamonica, informed me that she could not locate the dress purchase in the system. In an effort to assist, I immediately provided my identification and my receipt from the previous day's shopping trip. It was then discovered that the original cashier, Amanda, had inadvertently failed to ring up the dress during my initial transaction. At that point, management and Loss Prevention were contacted. While I fully understand the need to investigate discrepancies and protect company assets, what followed was both disappointing and deeply upsetting. I remained cooperative throughout the entire process. I provided identification, produced my receipt showing more than $400 in purchases, remained at the register while the matter was reviewed, and willingly answered questions. At no point did I attempt to leave, conceal information, or avoid the discussion. In fact, I was the individual attempting to return the dress. Despite my cooperation and despite the discovery that the item had not been scanned by a Nordstrom employee during the original transaction, I felt as though I was being treated with suspicion rather than respect. The tone and manner in which I was addressed left me feeling embarrassed, humiliated, and unfairly judged. What made the experience particularly painful was the context. I was already disappointed that the dress I had carefully selected for such a meaningful life event did not fit. Instead of receiving assistance in resolving what was clearly an unfortunate mistake, I found myself feeling as though I was being viewed as someone who had intentionally done something wrong. The situation occurred in front of my sister, who was visiting from Louisiana to celebrate this milestone with me. What should have been an exciting and joyful shopping experience became one of the most uncomfortable customer service interactions I have ever experienced. I want to be clear that Amanda, the original cashier, was kind, professional, and welcoming during my first visit. Mistakes happen, and I understand that no employee is perfect. My concern is not that an error occurred. My concern is how I was treated once the error was discovered. What was most troubling was the absence of empathy. No one acknowledged the inconvenience. No one apologized for the confusion. No one recognized that I was a loyal customer attempting to return an item that had not been properly processed due to an internal mistake. After my purchase was completed, I was left to bag and organize my items myself, further reinforcing the feeling that I was not valued as a customer. As a longtime Nordstrom shopper and cardholder, this experience was heartbreaking. One of the reasons customers choose Nordstrom is because of its reputation for exceptional customer service and its commitment to treating people with dignity and respect. Unfortunately, that was not the experience I had. I am sharing this feedback not simply because I was disappointed, but because I believe there is a valuable lesson here. Procedures and loss prevention protocols are important, but they should never come at the expense of basic customer care. When an investigation reveals that a discrepancy resulted from an internal error, customers deserve acknowledgment, professionalism, and, at a minimum, a sincere apology for the inconvenience. I hope this experience serves as a learning opportunity for everyone involved. A simple expression of empathy could have completely changed the outcome of this interaction. Instead, a day that should have been filled with excitement and celebration became one marked by embarrassment and disappointment.

Nordies in Chi…read more.. I'll be honest not even slightly sure if I stepped into Nordstrom right on the Magnificent Mile as I solely came for Jellycats and heard that they're having a pop-up in Nordstrom I was excited to give it a peek since I was conveniently in the area lol! Nice huge storefront it was a very busy place though walking in there was a lot of construction going on so it was a bit difficult to navigate around and noticed several shops which is where I begin to question if I was in Nordstrom at all...then probably it was The Shops at North Bridge though when I approached the line to enter Jellycat I noticed E Bar right across which is Nordstrom do I guess it's connected and the same. I had a pleasant shopping experience regardless finding various shops amongst the grand of Nordstrom is very different from other locations yet cool vibes of uniqueness that is Chicago. Thank you!

I always love coming into Nordstrom when I'm in the area. It is a great place to shop and enjoy the…read moreair conditioning on hot summer days. I recently went in for a complimentary free styling session (booked online) with Megan. She took her time with me and helped me find exactly what I was looking for. She really gave me the full VIP experience. I'll continue to shop at this location when I'm in the city. It is clean, well-organized, and luxurious. The bathrooms are spotless and the salesfloor is pristine.

I *love* old-timey department stores. It feels like walking into the past. And this one in…read moreparticular is 1) HUGE 2) Filled with relics! 3) Filled with cool architecture! I had a ball here. My boyfriend was pretty bored and wanted to move on, but I easily could've spent several more hours perusing. What a gorgeous store!

Macy's Cologne Review | Acqua di Giò…read more Julian introduced me to the next-level Acqua di Giò colognes, and I'm glad he did. It's actually a great combination because both scents bring something different to the table. Daytime / Lounge: One has a lighter, cleaner feel that's perfect for daytime, casual wear, or just lounging while still smelling fresh. Elixir / Nighttime: The Elixir is perfect for nighttime. It has a deeper, stronger scent with great staying power. I recommend starting with no more than three sprays because it definitely lasts and carries. Bonus Pick: If you can get your hands on Paco Rabanne 1 Million Elixir, definitely give it a try. You won't be disappointed. Macy's Tip: Be sure to sign up for Macy's discounts and promotions before you shop. You can find savings online and in-store. Overall: Definitely worth stopping by Macy's and testing these scents for yourself. Different fragrances for different occasions, but all worth having in the rotation.

Goth Target…read more.. That's what many call it and yes it was on my list to see for my own eyes as picture sure didn't do it justice. As we walked around searching for matcha we noticed that here we are lol you just can't miss this stunning building as Chicago is filled with historic buildings that can't be altered I believe which is why you don't see much signs outside some of the older buildings. This Target is just stunning though yes it's just on the outside as the inside is no different from any others this two level store does have Starbucks as well. As soon as we walked in it was fun to see the "Chi" items for the fans though the layout is a bit unique probably with the shape of the building as I had to ask a staff to find a product which price was on markdown the certainly did come in handy as there were some items that we needed to shop for and to have them here was a fun discovery to see and shop. Thank you!

I went in to make a return and was refused even though I had my receipt. In fact, I had the paper…read morecopy AND an electronic version. Not sure why, but the serial number did not match the item. I tried to explain that maybe the clerk scanned the wrong item and I am not responsible for how it was rung up. due to the incompetence of an employee I am stuck with a product I don't want. Shop elsewhere if you can, customer service here is awful

The shopping experience…read more.. First of all I thought we were shopping at Nordstrom and as we entered the building I noticed various small shops one after another and said that this Nordstrom is like a mall....here we are The Shops at North Bridge right in the midst Magnificent Mile of Chicago. There are multi-levels filled with various shops and it seems to be not in but connected to Nordstrom as the dividing section seems to be the Jellycat and E Bar. There are escalators along with directory is provided though at the moment they seem to be under construction but getting around has not changed but just finding some of the shops was more the issue for me personally since I don't know the area well but with a bit of luck did find Royce Chocolate which is one of my favorite bougie treat that I shop for in Japan is a great find that I'm thrilled about. Thank you!

Unimpressive! Stopped in for a peek to hit Chicago Hot Dog in the food court on the 4th floor…read more Wanted to possibly do some shopping but was turned off with all the construction that was going on. Looked like a mall with potential with many options and stores with Nordstrom as the anchor. I did se great deals and sales displayed. The restrooms are spacious and clean and saw many seating or rest areas to relax and enjoy as you walked the mall and many charging stations available. It's not clear exactly what renovations or construction was taking place but scaffolding took over the entire mall making it harder to navigate and ruined the esthetics and vibe of what the mall has to offer in my opinion!

I had the single most amazing sales experience here all due to a lovely professional by the name of…read moreLindsie N. ‼ Lindsie is was so incredibly good that I couldn't leave the store before speaking with a manager because it, by the name of James who happened to be the general manager‼ Thank you Nordstrom for hiring these awesome people. I couldn't believe how kind, patient and friendly these two professionals were‼ They both made my day‼ The value you get for your dollar is worth the shopping experience and they have a wide array of selections so I promise you will not be disappointed at all! Come for the shopping stay for the excellent service‼ God bless you and much success, prosperity and progress to your store and teammates‼

My mom likes visiting different Rack locations when we travel. We didn't find anything worth…read morebuying at this location and the prices are still very high. Please come and create your own adventure.

I am not a shopper, but I love this Marshalls location. So much selection in XS and I found the…read moreholy grail of baseball caps... the black breathable in woman's fit. I was so happy I bought two. Now that I'm back to my hotel, kicking myself for not buying them out and having a lifetime supply. I may return tomorrow to do that. Please come and create your own adventure.

Huge selection in women's. Their shoe section is a hit or miss. I found some very cute pieces. The…read morelines here get extremely long and the staff at the checkout is extremely rude. The lines move extremely slow to add on top of that. Comparing this location to Indiana their selection is much more expensive! Be sure to try everything on. The fitting room had a line to get in. It was so crowded!

Otti and I love shopping @marshalls especially when the weather isn't that great outside. We get…read moreour steps in cuz the place is huge and has almost everything you need from A-to-Z. They stock regularly with new stuff nearly every day so we usually end up buying something. I scored a gorgeous deep blue knit top by Tahari for $25, originally $88! Truly great prices and clean organized merchandise. Friendly greeters, professional, pleasant staff and cashiers. Marshalls like its sister stores, TJ Maxx and Home Goods are dog friendly! We'll be back again soon!

Decent place, as advertised and expected, nothing fancy but practical and well organized signage…read more Nice employees, big open space with low hanging racks. Stocked up on trip supplies!

Pretty Cool Bloomingdales Department store is located in a beautiful 900 shop building with other…read morestores like J.crew, in the 900 building shops , there is a Toy store on the sixth floor and the Canadian Hotel Franchise connected to this 9000 shopping mall "Four Seasons Hotel "any, how the Gucci store is right downstairs inside the 900 shopping mall Right across the street from the 900 buildings shops on Michigan Avenue across there a Louis Vuitton store and Robert Coin Jewelry store and down the block there a Neiman Marcus department store to the south I believe, there a Teuscher chocolates -swiss store inside the mall building 900 shops mall, anyhow back to bloomingdales big shout out to Alex in the men's floor at the "Allsaints Boutique inside Bloomingdales " I was with my cat in my pet backpack, he was so friendly and helpful and a couple of people who I didn't get there name at sunglasses section on the first floor, there where very helpful when I was trying some Designer sunglasses on. I was on the ladies' shoe floor, and I'm surprised I didn't see any Saint Laurent ( Y.S.L) & Jimmy Choo, or Valentino Pumps/High heels ( Designer shoe section at this location ). I'm from New York I've seen Designer shoes at the Flagship store on 59 Street & Lexington Avenue, Manhattan, They do sell Saint Laurent (Y.S.L) & Jimmy Choo or Valentino Pumps /Heels which I witnessed with my eyes, I guess these location probably does online orders with Designer shoes Selection !!!! P.S. : This is top Notch Designer/Department store , There in competition with other high-end Department /Boutique stores : The RealReal , Saks Fifth Avenue , Bergdorf Goodman.com , Lord & Taylor.com , Neiman Marcus , Gilt.com , Nordstrom, Macy's , Dillard's.com, Century 21 Department store (c21stores.com) , Blair.com , Fashionphile.com , Burlington , Poshmark.com , Printemps.com ( N.Y.C Location) ,etc other high-end boutiques !!!! Very Convivent by CTA ( Red line-Subway system ), etc CTA buses

I came to Chicago to enjoy a wonderful weekend with husband and friends. Blooming dale's was at the…read moretop of my list! I haven't been to Chicago since 1995! Once in Bloomingdale's I was looking at crystal and other fine items. As I continued through the store I spotted the store manager. As he walked by me he avoided eye contact. I said 'Hello'. He walked by me close enough to almost brush my shoulder and said nothing. I proceeded to another department and spotted a clerk. He walked towards me again avoiding eye contact. I said "Hello ". He turned to me and said "Oh, hello" and walked past me. I'm feeling invincible! I watched bothe the sales clerk and manager go to two different young couples that looked like Barbie and Ken. The said "Welcome to Bloomingdale's, may I help you find something?" Infuriating! I have been profiled. I was ready for a pleasant experience and to spend lots of money. But they judged my wallet by the way I looked. I am worth a few million dollars and was ready to spend some of it! If this happens to me, I can only imagine how many other affluent customers they've lost by 'profiling'. Big Mistake! I will shop at Neiman's and Sak's!