I am extremely disappointed with this towing company. My vehicle was involved in an accident, and the police department dispatched this company to tow it -- I did not choose or hire them myself. Although my vehicle already had accident-related damage, I noticed significantly more damage after it was towed. My vehicle flip over and their way to turn it into its normal position was by dragging it across the street . I am aware there is a special equipment to flip a vehicle to its normal position. However this company didn't care about damaging the rest of my vehicle. As of now my vehicle was declared total damage ( accident related PLUS the severe damage from dragging it across the street) My vehicle was a 2025 model. While it did sustain damage from the accident, I observed substantially more damage after it was towed. The damage resulting from how my vehicle was handled was extensive and appeared beyond repair. The entire side of the vehicle had its moldings broken and was scraped from bumper to bumper. Notably, this was not the side impacted in the accident. The damage was clearly distinct from the original collision. I have video evidence showing the drivers improperly handling my vehicle during the tow. The way my car was treated appeared careless and unprofessional. While they were towing it in my presence, we saw the driver struggling and next thing you know a second man showed up in personal car to assist( assuming it was the owner ) . my husband attempted to stop them . The driver dismissively told him to "let him do his job," rather than communicating respectfully or reassuring us. When I went to their office to address the additional damage, the receptionist. was rude and dismissive. Instead of showing concern or offering assistance, she told me to "just go ahead and dispute it with my insurance and that she has to leave already , than she preceded to walk into her cubicle office and literally let me standing . That response demonstrated a clear lack of accountability. I also submitted a formal written letter outlining my concerns. It has now been five months, and I have yet to receive any response. The lack of communication and follow-up speaks volumes. Since this company is partnered with the police department and was dispatched through them, I expected professionalism and responsibility. Unfortunately, that was not my experience. This Tow company is very careless . Not mention their fees was over $500 for one night . When I suggested the driver to tow the vehicle to my home and he mentions it would be cheaper to the towing yard . I strongly recommend documenting your vehicle thoroughly before and after any tow. Based on my experience, I would NEVER trust them with my vehicles again . read more

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Trash towing place. Got into an accident nearby and Downey PD called them to tow my vehicle, wish I would've waited for my own tow service from my insurance. Mind you my car was a BRAND NEW 2025 before it was crashed perfect condition besides from the collision in the front. When I went to go sign my paperwork there was scratches on the back and a dent that wasn't there before the accident. Shady ass place make sure to have pictures before and after as evidence. Only reason I didn't make it a big deal to them was because my car was a total loss. Just shows how careless they are. read more

Titan Tow - Dent that wasn't there before - Towing Near Me - Downey, California

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Just recovered my truck. After an accident. Turns out they stole my drive shaft. Anybody else on here with stolen stuff. File a police report. read more

his business presents itself as trustworthy and welcoming, but my experience was the opposite. The environment felt judgmental and misleading, and the professionalism I expected was lacking. Decision-making appears tightly controlled within a family structure, which raised serious concerns for me about transparency and accountability. I left feeling misled and disappointed. I would strongly advise others to be cautious and thoroughly evaluate whether this business aligns with their expectations before engaging."My experience with this business was deeply disappointing. Interactions with Mom and Omar felt judgmental and misleading, despite an initial presentation of trust and good faith. The operation appears tightly controlled within the family, which raised serious concerns for me about transparency, accountability, and professionalism. What is presented outwardly does not match how situations are handled internally. I left feeling misled and would strongly caution others to be very careful and do thorough research before engaging.""Diverting resources to food aid in other countries without addressing local instability has broader consequences. These decisions don't exist in isolation--they contribute to economic strain, rising tensions, and long-term financial conflicts that affect everyone." read more

claim they are affiliated with the downey police and have to charge 242.50 for a 2 mile tow. Titan Tow is price gouging because they are affiliated with the city of downey. read more

Bum ass tow truck driver stole my work stuff from my car after it had been towed away making excuses to not give me all my belongings right then and there, stay away from this business if you can or just pay the fee to drop it off at your place don't trust them taking it back to the yard. read more

WORST OF THE WORST TOWING COMPANY...My mother-in-law still have nightmares about this people specially the Owner, luckily, we called Downey Police Department to report them and ask how can they use this company, we explained our experience and an officer responded that they no longer have a contract with them, so how are they still in business? read more

If I could give 5 NEGATIVE STARS I would. I was assigned this tow company through my Mercury roadside assistance. I received information on estimated turnaround time and called Titan Toe just to confirm that - they said it's the 90 minute window indeed and had my request and would come as soon as they could so I respectfully waited. Once it got to the 90 minute mark I texted to check on status (Mercury's said they were "on scene") and the guy I spoke to responded with this: "Our truck is down not taking any calls.. your calls been canceled" No notification through them or Mercury was sent to me so there I was sitting a fool and over 90 minutes later no tow truck or reschedule in sight. It gets better - I reschedule another tow with Mercury and they assigned me to Titan Tow AGAIN but this time I got a 45 minute window. NOPE. Fool me once... shame on you... fool me twice shame on me. I told them to never assign me to that tow company again and they shouldn't be either if they want to keep their customers around. Now I need to leave a terrible review for Mercury because that's a whole other fiasco in itself. And to think I only needed to get towed to a destination 5mi away... ridiculous. read more

The owner of the company is so rude!!! My husband's car got towed, and we paid the fee at the window. It took forever to get the car!!! It took more than 1hour to get our car outside. And they charge us for jump start the car because our car's batteries died. We asked for if my car get in there and have a jump start the batteries, but they refused(The owner also called my husband "FUCKING DICKHEAD" when my husband asked them for any help. What kind of business swears at customer??), and they told us they will charge us to get in the lot. Also, the owner was threatening my husband that he will block the car in unless my husband paid extra. This company is such a scam that they charge different from what they informed. Worst company ever. read more

Titan Tow - This towing company threatened us - Towing Near Me - Downey, California

This place is bullshit all the comments are right . Hopefully no one every gets towed from this place . Lady try's to get big balls when her husband is around . When there is literally no reason to threaten or be rude . When asking questions and being polite . read more

BEWARE!!!!!! Titan Transportation/Titan Roadside/Titan Tow I never write bad reviews, but the term "intolerable" as a euphemism for this company is an understatement. They are unethical and a bunch of scammers. The only reason why they are still in business is because of foolish recommendations that our credit card or insurance companies refer us to. I called my credit card company to use my $50 credit benefits for roadside assistance. I needed my car towed from Pasadena to El Monte, which is about 10 miles. When the driver came and picked up the car, the manager called me and ask me to pay $230 for the tow and that's with the $50 credit. I asked why it cost so much for the tow and he gave me a bunch of nonsense. Giving them the benefit of the doubt, I paid him and asked to email me the breakdown so I can have a better understanding of these charges. When I checked my email and only noticed the charges, he didn't even bother sending me the breakdown. I called back and asked for the breakdown and he said I needed to get the receipt from the driver. I asked if the driver can take a picture and send me the receipt and he said it's against company policy to send receipts over the phone. THAT'S WHEN IT HIT ME, THESE GUYS ARE SCAMMERS. Originally, I was not going to pick up the receipt but lucky I did. When the driver was unloading the car, I took the receipt that he left on the truck and WOW, I was incredibly shocked on what he wrote on the receipt. He wrote that he drove 106 miles from Pasadena to El Monte, charged me $130 for special equipment and charged me $50 for labor. On top of that they forged my signature on the receipt. I confronted the driver and asked why he mark down 106 miles for towing. He's response, "I only did what I was told." He had the audacity to tell me that his boss told him to make up numbers to justify the charges. I called his boss and complained, and he told me that his driver is new and he doesn't know what he is doing. Anyways, we kept going back and forth about the charges and they decided to write me a new receipt. The new receipt had the SAME CHARGES, but different reasons for the charges. These guys are full of sh*t, I would give them -1000 stars if I could. I looked them up after and what do you know, I am NOT the only one that they did this to. Apparently, that's how they do business and that's how they make money. This company obviously doesn't care what people write about them on Yelp or BBB, because at the end of the day they know that credit card and insurance companies will still send them business. WHAT A F'N SHAME! read more

If you need a towing company to get the job done, don't even bother with these guys. Theses donkeys not only cancel your towing service after making you wait hours but give you some typical lazy excuse with a splash of attitude. BEWARE read more

The worst towing company ever! Scammers, crooks and liars. My car was stolen and taken in here and this towing company worked with the Downey police dept. to screw me over big time. The car was held here under investigation for a month and I was assured that the cost of towing would be covered by the police but when they finally released the vehicle I was charged with a huge bill for an entire month ($2,000). After catching them both in multiple lies, it is clear to me that Titan Towing and the Downey PD are running a racket. read more

My car was totaled by a dd and it got towed to Titan. Everyone that I spoke to and those who helped me were all extremely kind and understanding as it was my first time dealing with something like this. They let me grab any items I needed from my vehicle with no issues. I have absolutely no complaints at all! read more

If you can avoid this place at all costs please do. My 19 year old niece had her car towed in a vehicle accident. Her and my mom tried calling to get further information on the towing costs in Spanish. My mom needed her glasses to be able to see the vin number, and passed the phone to me so I can provide the information. At this point the lady has made it extremely clear that only the registered owner would be able to proceed further in any decision making with the vehicle. I informed her that she made that clear already and that we were trying to get information on the costs. For being a business, they are incredibly unprofessional, she started talking over and yelling and ended up hanging up on me. When I called back, her first thing was "oh so now you can speak in English" I was completely taken back by that and appalled. This lady is on an extreme power trip, we were just looking to obtain information on the costs for the towing and further more. If you can't be professional, and answer minimum costs questions, and are going to treat people differently based on what language they speak, do yourself a favor and do not work in any type of customer service. Get your car towed by another provider please, save yourself of having to deal with such unprofessional service. If I can give negative stars I would. I believe the lady mentioned her name was Mrs hatch or something like that, must be fake. Seemed she did not want to provide the name, when being asked. read more

I would leave a minus 3 stars if possible. Long story short the older lady is nice and professional the other chick who be at the window will cause you to cuss her out. they play games and would never get my business or anyone else's i know for sure DO YOUR RESEARCH DONT LET ANYONE TOW YOU HERE IF YOUR CAR IS NOT A REPOSSESSION BECAUSE THEY WILL TREAT YOU SHITTY read more

Titan Towing is a rip off, they work for the city of Downey parking enforcement. Yesterday i ran out of my apartment building to stop them for towing my truck. First of all we in a middle of a pandemic and this company dont have no consideration of us not working. They still charged me to take it down of the towimg bed. Seriously so disturbing, of how a company can be so inconsiderate. DONT USE THIS COMPANY SUPPORT SMALLER BUSINESS THAT ARE NOT CONTRACTED BY TJE CITY..... read more

Titan Tow assisted us with towing a vehicle, Driver was prompt & kind... Definitely an unmatched level of service!

Unfortunately, I too share the negative feelings towards Titan Transportation's rudeness. I experienced a mishap with my car around 4am on new year's day and had the misfortune of having to patron Titan. After I got my car pushed out of the I-5 by CHP, I would subsequently confront the horror that is Stephanie, the rude and condescending rep from Titan. Not only was I extremely unhappy with paying the arbitrary price of having my car towed by Titan to my house, but Stephanie made the error of entering my physical home address when charging my credit card without verifying my billing address, which was different from the physical one. In short, she placed a $350+ charge to my card multiple times since it wasn't clearing due to the wrong billing zip code entered. This ended up reducing my available credit, which in turn took away my only option of paying for the service since I didn't have enough cash at the time. Had to call the bank to free up the funds, but bank stated that the onus was on the vendor to contact the processor to free up the funds. I went back and forth, and politely asked Stephanie to assist me in resolving my dilemma, but I was instead given a ultimatum to find an alternative means of payment in 5 minutes otherwise she would tow my car to the pound. I literally dashed to my house, woke up my roommates to borrow cash. She resorts to yelling, lacks listening skills, and is unintelligible. It's clear that Stephanie didn't have a happy childhood, but her abuse of authority and disregard for basic courtesy is an abomination. Please avoid using Titan if at all possible. read more

This place is HORRIBLE. They will do anything to charge you more. They claimed the battery on the impounded car was dead so they could add on a fee. They also do not take responsibility for damages done to your vehicle. The supervisor was unprofessional to say the least. This company SHOULD NOT have a contract with the city of Downey. I WOULD NEVER willingly use their services. read more

WHAT A$$ holes!!! These people are so frickn rude! Besides charging sooo much money for towing my car 6 miles after an accident.... there are the rudest jerks! I can't even write this review in detail because I'm so upset! I will try again in a few days once I calm down! read more

So I waited for the owner of the company to get back to me when I told him that the receptionist was rude to my mother. He told me he would check the cameras because they record with audio. He never got back to me. I called a second time to follow up on the recorded calls and they never returned my voice mail. I called a third time when again was sent to voice mail. Obviously he wasn't telling the truth. I am all in favor of supporting small businesses, but the city of Downey needs to reconsider who they contract for specific services. These people are some of the rudest in the whole city. Even the person that works there that brought out the car to my mother told us in Spanish "you don't wanna know how they treat us in there". Just a sad situation period: read more

Called for a roadside tow and it had rained the night before they charged me an extra 20 for the rain water getting on their flat bed! What the... Stay away and if aaa send them out to you turn them away. read more

These people DAMAGED my car! And when asked about it they didn't want to take accountability. He admitted to having camera footage and I asked them to at least look. We signed a paper before they even brought the car out and I had a chance to inspect it. They are RUDE, DISRESPECTFUL, and NASTY!!!!! The man I spoke to was mocking me saying "obviously you know more than the whole planet" no but I know exactly where my car has been and how careful I am. I honestly don't care THAT much, but at least take accountability and say you'll do better. read more

Beware!!!! If I could give no star I would. This is the WORST, MOST HORRIBLE tow place ever. They are EXTREMELY RUDE and Unprofessional! They have no type of common sense! They are terrible human beings and will do the DUMBEST things to waste your time And delay you getting your car back hence they want to charge you more money. They are CORRUPT and I don't know why the Downey Police Dept does business with these crooks. They tried saying that I couldn't pay with my bank card because I'm not the registered owner, but the registered owner my husband was standing eight next to me! Tell me that's not B.S. ? On top of that they said they would allow me to pay for my car to be released and if my tow guy wants to come into their yard to get it he can If that not with in their policy then they can't do anything about it. I asked them to tow my car out on the side walk so my tow man can get it and they said that would be $200 more. Mind you I used my insurance roadside tow to Get my car since it was not drive-able Then I asked the lady at the counter her name and she refused to tell me but we saw her name Esther and I asked for the owner to file a complaint and he said what do you want me to do? It was like talking to dumb and dumber. I will be filling a complaint to the Downey PD about this HORRIBLE place they call a business. read more

This company is absolute garbage. My insurance company contacted them for a tow. They send a guy in a blue Subaru who tries to jump start my car. Nobody asked for that service. WE ASKED FOR A TOW TRUCK. I let blue Subaru boy do his attempted jump start. He then radios to his tow guy. They then say call your insurance company again for a new tow. If you can avoid these people. Avoid them. read more

My sons car was towed to Titans transportation inc in Downey and boy did these sleaze bags do him in!!! They are charging him $190 an hour to tow car! They said they took an hour and 3/4 to tow car!! They are charging 55 for storing the vehicle for one day! It's been in yard for less than 5hrs!!! To top it off they are charging a 90 dollar to open the gate because the slime bags are closed!! So the gate is charging 90 dollars!!! Fuxk me!!! Sorry for the rant!! But I know we ain't the only ones getting hit hard on the ass!! Does anyone know someone that has gone through this at this yard!!!?? I am filing a small claims against this company Titans transportation !!! read more

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I opened a service request for a tow through Mercury Insurance. The truck showed up within an hour, and the driver jump started my battery. He said my battery and alternator were both fine, which I knew already because they were both replaced a week prior. I informed him of that, and told him I am still going to tow it to my local mechanic to get to the root of the issue. I ran inside for literally one minute to check on my kids, and when I went back outside he was gone. I called the driver, knowing he was less than a block away and he told me the service ticket was closed already since he jump started my battery. As a result, i had to open a new ticket through Mercury and wait an additional hour to get another tow truck, when Titan was less than a block away. Unbelievable. If your insurance company assigns them to your service ticket, request another company! read more

These guys are a joke... just like all the negative reviews, I used them through my State Farm tow service. This is the second time they have done this to me. I put in my service call, they call State Farm and claim I am not answering their calls or that they weren't able to locate my vehicle. BS. They just do not want to tow the car if it's out of their way. I understand that they get payed a flat fee but why even be part of State Farm's program if you will not assist when needed. Do yourself a favor and avoid these guys at all cost. read more

Avoid at all costs look at there reviews all very so they are crooks severely over priced any excuse to charge you more and on top of that broke my turn signal and didint say anything there is a reason they hide behind glass they know they are shady read more

Car was stolen and chp used this company to remove car from embankment, I'm aware a price should be paid for a service rendered but already as a victim of crime having my vehicle stolen I'm victimized by the tow company as well being charged for services they didn't render. There needs to be a set amount to pay once your vehicle has been recovered instead of leaving it to predator tow companies to make it up and take advantage of people. read more

The worst place ever. My car got towed to this place it cost $260 to get it out I have cash trying to take it out and they say it's not drivable. It is drivable and he said no I can't so I called a tow and 30 mins later he tells me the tow has to have a body carrier license. My insurance tow guy said he doesn't have it and he was already here they didn't let us take it out so I had to call my insurance again and have them send someone with a license. Honestly they just wanted to keep my car here over night so they can charge me another night these guys are so rude they only want the most money. read more

Steer clear and run away from Titan Towing. In a recent tow, they damaged my vehicle and failed to take responsibility for it. The owner (Omar C.) is flat out rude, and asks you to take him (and the company) to small claims, and threatens counter-suits if you decide to take him to court. Its a BAD business decision that the city of downey contracts with this company and not AMPM towing located down the street. (which has better rates, and much better customer serivice) My damaged bumper on the other hand has seen better days, we'll see if we can this resolved accordingly. read more

Wake as people they hella take your money my car was towed bc some snitching rat people from my neighborhood so they took it 2 min down and am getting $308 charge for the $100 extra for taking it down the gate n night stay they take your money SADLY THATS THEIR SAD JOB read more

If I could give them zero starts I would. They called just to tell me that they crushed my car and on top of that are suing me for $3000 because they are "holding a car " that they already sent to get crushed. They are money hungry pigs. read more

Absolute most amazing place ever I hate spending hundreds and hundreds of dollars on getting your car out especially if it's your livelihood but I did with the help of the staff they were very attentive and I'm very very happy with their services I'm a difficult person most of the time and I like to piss people off Titan tow saw me as a real person and not a dollar sign they made arrangements with me and were very patient I would defiantly recommend Titan Tow thanks Titan read more

Worse tow yard ever! They will do everything they can to keep your car longer to make a buck. They give the whole "I'm trying to help you out" speech but it's complete bs. The guys there are short and not very polite. The older woman over the phone was probably the only polite person. read more

Unprofessional, rude, disrespectful, you ask questions and they mock you for asking questions. They don't allow you to see your car unless you pay. Wth! This place needs to be investigated along with the city of Downey. They have a contract with the city of Downey to get additional revenue for the city. read more

Beware. They will lie and find any reason/excuse to add extra charges. They're a sorry excuse for business people.

thief alert... the old lady at the front window lies. She honestly has no idea what she is doing. She is extremely rude.