On time service Driver was great…read more Reasonable price Quick service turnaround Friendly

Talked with Carlos on the phone who was extremely helpful. Answered my questions with good detail…read more Would recommend reaching out to these guys if you need help.

I was stuck on the side of the road and stressed out, but BTS Towing came to the rescue! Their…read moredriver arrived quickly, was incredibly professional, and handled my car with extreme care. The entire process was smooth, stress-free, and highly efficient from start to finish. I am so grateful for their fast response and excellent service. If you ever need a tow, do not hesitate to call them--they are the absolute best!

Hands down one of the best towing service ever! I had a car that was totaled and the insurance…read morerefused to dispose of it because they are from Canada (they don't know how totaled cars work in the US) and I simply asked if he takes junk parts since I was paid out already for the vehicle and I all I had to do was set up a time for him to pick up the car. I called the day of, and everything was taken care of! Amazing service! I just handed him my title and paid $125 to tow and dispose of it! Very simple and straightforward. It's already stressful enough dealing with adjusters and claims that insurance do not want to take accountability for. Thanks Frantz!

My bike has been at the shop for about a year, sadly it was out of service due to a maintenance…read morethat was more of a scam. Unfortunately this cost us our bike and engine altogether; I had called so many tows and none wanted to go the distance to help me, until I came across All Points Motorcycle Towing! Jesse answered immediately and offered his assistance on the spot for the following week. I gave him the pick-up and drop-off location and he confirmed everything for me right away! The pick up and drop off was very smooth and Jesse was very kind, assuring, and communicative, keeping me updated every step of the way. He's professional and very quick and handy! After a full year of not being able to get any assistance from any other companies, All Points Motorcycle Towing and Jesse really saved the day and my bike. Everything arrived safe and sound, thank you again Jesse and to the company for amazing and trustworthy service! Will be highly recommending to any fellow riders in need of help!

Absolutely the best you can get for towing your bike or bikes. I got my two katanas towed soon…read moreafter I contacted Jesse and he was very fair in price. I shopped around and couldn't find anyone else that could come close to matching the price. I would use this company again without reservation and would recommend them to anyone in need of motorcycle transport.

I called for a tow today at 8 o'clock. It was assigned to diamond bar towing. They said 75 minutes…read moreso I waited and waited and waited when you got to be 85 minutes. I was told that diamond bar tony couldn't do it because their trucks were broken down so I have to wait another 75 minutes for the new company. I find it hard to believe that a business does not check their cars before the last second before this supposed to pick the car up I do not recommend this company. They are not reliable in my opinion.

This towing company exceeded my expectations in delivering my vehicle to my home in a timely and…read morecourteous manner. As soon as I called them they were able to help me in the first three rings of calling. They made me feel well taken care of by assuring me they'd be able to help me within 30 minutes. I got stranded on the freeway In the middle of the night and they came immediately. Their customer service is superb as they cared for me and my car's well being quickly. I was helped by a driver named Tom who was awesome in assisting me with the whole process. He was very welcoming and made me feel comfortable in his tow truck. They truly care about the people they're helping and are open 24/7. Calling them is a no-brainer as you will be helped at anytime and for a great price. They are very professional and get the job done quickly. I am definitely calling them again if I'm ever in a rut near or far from the area. :)

The family and I were out on a Friday-night drive when we got a flat tire…read more Fortunately, they were able to go to a restaurant and grab dinner while I waited for AAA to send help. I feel incredibly lucky to have gotten help from Armando. He arrived at my car within 15 minutes and installed my spare before my kids were able to finish their grilled-cheese sandwiches! :-) I highly recommend Haddick & Armando. Thank you!!

Would give ZERO stars if allowed. HORRIBLE experience. Big…read morelong story, but they left me stranded in a crappy area in La Puente for 5 hours before finally telling my husband, who was at home calling them because my cell phone was about to die, that they weren't coming. Thank God for Pro Towing in Chino. They got to me in less than half an hour.

I have a 1924 Ford TT C-Cab Stake Bed truck that I needed have moved to my house. I had 2 other…read morecompanies Sander's and another local company that knew nothing about them including picking them up or where the brake was, they couldn't even push it back or forth to move it out of driveway when they got there , they called me and wanted to add charges and sign a waiver if they broke my wheels dragging it! Save your time and money and call someone that knows how to work and pick up cars and trucks (even if you have to do a little work to get it to the truck). Jesse was the man of the hour on this pick up and delivery. Thanks Jesse

My mobile dog grooming truck broke down in front of my clients house in Chino Hills. I called AAA…read moreto jumpstart my vehicle, but AAA couldn't resolve the issue. They couldn't tow my truck either because it is considered a commercial vehicle. I had to call multiple towing companies around Chino Hills to get quotes. Some companies didn't pick up, some couldn't tow my vehicle, and when I did find a company that could tow, I would have to wait for a couple of hours... Luckily, I came across this towing company and there were able to accommodate my vehicle. Jesse was easy to talk to, professional, and pricing was very reasonable. He was able to assist me next and arrived very quickly! When he arrived, he asked me what happened, checked the issue, and jumpstarted my batteries with no problem. Gave me a few pointers about my batteries as well. Jesse definitely saved the day! Thank you so much Jesse! Will definitely call you next time when I am stranded.

I used this towing company through AAA to move an inoperable vehicle from a friend's house to mine,…read moreand the experience was disastrous. Not only did the driver leave before we were ready, but they were also negligent and failed to follow basic safety protocols before departing. As a result, the driver's side door swung open during transit, causing major damage to my vehicle. Upon arrival, the driver also hit my front fence, causing further damage. Despite providing video and photo evidence, the company has given nothing but runarounds. Weeks went by without payment for either the fence or vehicle damage. They then had the vehicle towed to a body shop, during which miscommunication and negligence led to hitting my fence again and damaging my neighbor's vehicle, all documented. The body shop later confirmed that they couldn't repair the vehicle for some reason, so we settled on a payment amount for the damages and had the vehicle towed back to the towing company's yard in the meantime. I still have not received any payment and I've been actively trying to retrieve my vehicle, but it remains in their possession. Every scheduled tow, both to the repair shop and back to me, was handled without regard for our time. We waited all day and they repeatedly rescheduled for vague reasons like rain or "tow yard issues," and it's clear they have no respect for customers' time. This company has demonstrated incompetence, negligence and a complete lack of accountability. Even a simple make-good situation became a nightmare under their care. I strongly caution anyone considering them for towing services as you risk damage, delays and a company that shows no regard for your property or time.

I waited for almost 2 hours at 5 in the morning for the tow truck to finally show up. I called at…read moreabout 1 hour and 30 minutes and the company had the tow truck driver call me. It seemed as if he had just been dispatched. When he showed up he told me that he could unscrew my lug nut and would call the company to try and get me a discount. Prior to his arrival I had already unscrewed four, and on the last one, my lug nut key broke! Well, when he called they still made me pay the $130. So not worth it at all. No discount for taking two hours and no discount for providing the service of unscrewing one lug nut and putting on the spare. Which btw, I could've done myself. I will never use them again and I don't recommend them. Now I know to have a spare lug nut key tho. I give them one star for the friendly driver who unscrewed the lug nut.

Unfortunately, my family and I were recently involved in an auto accident in a private parking lot…read more I called AAA (auto club) for towing service because my fenders were rubbing against the tires, and I couldn't drive my truck home. Triple A contacted Jan's Towing to provide me with towing service. I waited less than 35 minutes for the tow to arrive on a very busy afternoon. The wait time was no issue whatsoever. Jan's Towing sent a flatbed truck to my location and a very friendly, hardworking, and supportive driver. The driver had my truck on the flatbed in less than ten minutes. He also inspected the entire bottom of my truck while it was on the flatbed and advised me that it did not appear to be leaking any fluid, which was a huge relief. The driver delivered my truck to my driveway and offered words of encouragement by saying that "yes, it was unfortunate that I was involved in an accident, but on the bright side, no one was injured or worse, and that everything will be ok" Those words were very comforting and put this ordeal in perspective for my family and me Thank you for the great customer service.

Owner: Azusa population is 70% Latino. As a business owner here in Azusa. The residents here in…read moreAzusa are a large % of your business. I'm a Latino residing here in Azusa. I was a customer, with an experience you need to be aware of. I requested to remove personal belongings from my car. A white male approx 50 years of age drove me to my car. Before starting, another worker Latin descent hands your driver his food. The driver acknowledges him by stating, Mexican 3 times "Mexican" "Mexican" you bringing my food. "Mexican" reaches for food, stating I got it.... Owner, this isn't the type of experience anyone of any race should experience. Your employees have first names, use them respectfully.