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    Jan's Towing

    4.0 (621 reviews)
    Open Open 24 hours

    Services - Jan's Towing

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    Jan's Towing Photos

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    This company will leave you stranded for no reason. Ended up noticing I had a flat tire when I was leaving work and called AAA like I always do. I have a 2001 honda prelude I specifically asked for a flatbed since I had an issue last time with them not bringing a flatbed at first. The agent said she will put in the notes and make it a point that I get a flatbed. 15 minutes pass and what pulls up not a flatbed. I told the driver that I asked for a flat bed. He said yeah its going to probably be 60 minutes he went around my car taking pictures which was odd. He then leaves and 20 minutes later he calls me and informs me that they are actually not going to tow my car because its too low. Which is odd due to them towing my car a couple times. Nothing changed from when they last towed my car same height, same car, same exact model of tires. Only thing that is not the same was the location I was about 700 feet from where I was towed last time. Beware of this company, if you are in their area ask AAA to send someone else they can and will leave you stranded for no reason.

    Dented bumper after a wheel-lift towing.  Not cool.
    Justin H.

    Jan's towing has awful customer service. Getting a tow is never fun but these guys damaged the bumper on a company vehicle when backing it into the repair shop with their wheel lift truck. I'm sure they backed into an angle too aggressively but put a nice dent in our metal bumper and acted like they had nothing to do with it. I had to call a bunch of times to their office and their irritable receptionist told me someone would call back. Predictably, that never happened. After many calls, i got an email address for Steve who was equally grumpy. He took weeks to get back to me and just said he was declining the claim. It's not a question of declining it, they damaged our property clear as day. All they needed to do was be courteous and perhaps apologetic for the bad experience and I'd have been content with their response. Instead, they're completely rude and dismissive. Good customer service is not difficult in general but apparently it is for Jan's Towing. Avoid them if at all possible!

    He used profanity and blocked our drive way. He didn't want to move for us to leave our driveway.

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    2 months ago

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    11 months ago

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    2 years ago

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    11 months ago

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    1 year ago

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    7 months ago

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    1 year ago

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    1 year ago

    Their tow driver lied about why I need my car towed, and their customer service horrible.

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    9 months ago

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    2 years ago

    Awesome customer service, I was in need of a tow after getting a flat and Jans was quick and very customer service was amazing

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    1 year ago

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    4 years ago

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    2 years ago

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    Page 1 of 16

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    Review Highlights - Jan's Towing

    Rick Ray basically saved my boyfriend and I from having to sleep in a freezing car on the side of the mountain!

    Mentioned in 19 reviews

    Read more highlights

    All Day Towing 626 - Auction towing

    All Day Towing 626

    (28 reviews)

    THE TOW SERVICE WAS PHENOMENAL COMPARED TO EVERY TOW IVE EVER DEALT WITH OR HAD TO REQUEST…read more Initial ETA 40-70min so I figured at least 2 hours lol ..... NOPE!!! VIC WAS THERE IN ABOUT 15 mins!!!!! Didn't have to call or contact me and found me immediately!!!! Was the friendliest driver I've come across as well I've unfortunately had to use tow services one too many times and wish I would have known about VIC & ALL DAY TOW 626 ALONG TIME AGO!!!!!! "15 minutes people"!!!!! Granted it might not always be that quick I would have been satisfied if they made their ETA TIME WINDOW of 40/70min initially given. Also was a FRIDAY NIGHT *** (COMPARED TO THE LAST COMPANY I USED ) ----- AAA ----- took 3-4 hours!! while I was in a pitch black canyon area no street lights no phone service unless I walked 1/2 mile in complete darkness down the road wating for a 2-3 mile tow. Not to mention the 45 mins it took him to try and strap my bike down and ended up doing it myself "AAA" tow for motorcycle complete garbage! Approximately 5 hrs to get to me and tow my motorcycle 2.5 miles . VIC GOT TO ME LOADED MY BIKE AND HAD ME HOME IN SAN FERNANDO /SIMI VALLEY AREA IN ABOUT AN HOUR TOTAL !!! 35+ miles NOT TO MENTION I WAS ON THE PHONE WITH AAA prior to contacting ((( ALL DAY TOW 626))) my mistake lol which I pay yearly for as well as EXTRA for RV/MOTORCYCLE ON TOP OF THE PREMIERE 100 mile tow, they did everything to give me the run around and told me I'd only be covered for 7 miles when I needed to go approximately 35 miles! Told me they'd set up a call back for tomorrow with a supervisor SHAME ON YOU AAA not acceptable I'll be calling and canceling no doubt first thing tomorrow !!!!!!!!These guys set the bar for tow service!!!!!!! ALL DAY TOW 626 Thank you so much for your awesome service you saved my a**! I wish I would have called these guys off the bat!!! Sentry MOTORCYCLE ROADSIDE ASSISTANCE FOR THE WIN!!!! BEST VALUE BEST SERVICE BEST TOW EXPERIENCE IVE HAD TO DATE!!!! (DISCLAIMER) !!!!!!! NO ONE ASKED ME NOR IS PAYING ME IN ANYWAY FOR THIS REVIEW!!! COULDN'T JUSTIFY ONLY TIPPING THE SERVICE WAS THAT GOOD. I felt compelled to write a legitimately honest review for these guys !!! Ps please excuse the lengthy review, as I still feel words can't justify the quality customer service received in the world where customer service is dying and diminishing day by day.

    I hate to and don't usually leave bad feedback. However, this company so deserves this…read more I requested a tow around 11a thru my insurance company. They sent out All Day towing. I was contacted not long after my request saying they would be there in 45 min. to pick up my truck. 2 hrs later I got a text saying another 45min. This went on all day. By 5pm, they never showed. The following day they were sent out. After being sent out again, and being told by them again it will be 45min. 1 1/2 hrs later they showed and towed my truck. When talking with their dispatch, he was very rude, and the driver could care less and passed the issue back to dispatch claiming he was only a driver.

    Azusa Collision - This was the damage to the parked car that was hit leaving it not drivable

    Azusa Collision

    (8 reviews)

    My daughter's car was hit while parked, they came same day and got me in a rental next day. Amazing…read morecustomer service keeping me updated with everything, they really helped make it a smooth process in an unfortunate situation. I recommend their services

    For starters, "Wow, what a pleasant, positive and great experience with Azusa Collision and the…read moreowner, Ben." From the beginning I received the best customer service anyone can ask for. Not only did the owner come to my house to give me an estimate he explained everything to me and later that day sent over a breakdown of what needed to be repaired on my son's Toyota 86 sports car. My son had damaged his car on the driver side and I truly thought it was not going to look the same if I moved forward in getting it fixed. What sold me the most was when the owner mentioned they take pride in paying attention to the smallest detail - which they honestly did. Not only did he text me updates almost everyday on the status of the repairs, he gave me options in either replacing certain parts like the frame brand new or would look for one to lower the cost. Reason being was that I paid out of pocket and he took into account any financial burden that it would have on me. On top of all that he got my son"s car fixed sooner than expected and my reaction was priceless. It looked clean and PERFECT. Ben, you and your team are one of a kind and both my son and I are thankful for trusting you all. A fantastic job well done. 10/10 highly recommend.

    Jan's Towing - towing - Updated May 2026

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