Thanks to the city of Santa Fe Springs and their severe carlessness for all the potholes down Bloomfield Ave / SFS Road, the back tire on my 2024 Lexus vehicle suffered horrible damage. I had to call out work, I was pissed, and AAA quoted me 1 hour for a tow. Luckily, Hadley Tow was a 3rd party service and a driver Danny C. arrived in 15 minutes. My husband instructed me to get dropped off at America's Tires Norwalk and as we were approaching, he called me to switch to America's Tires Cerritos. The driver didnt make a fuss over it and got my vehicle there safely. Appreciate it buddy. read more

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David was quick to respond to our service call this morning arriving within 20 minutes. He was professional, friendly and helpful. After testing the battery, David recommended that we get a new battery as the current one was 4 years old and offered to install it for us. read more

They were the tow company contracted through AAA and we had a flat tire due to all the potholes on Norwalk Blvd. We requested service through AAA. At first, it was going to be 45 minutes- turned into 1.5 hours and it ended up being over three hours! Absolute worst! We were ten minutes from their headquarters and five minutes from home. Once the guys got there, the service was 5/10. I called and no explanation. They called us and a tow truck broke down. Really? I have a premium membership and the bf has a premium membership.i was thinking that I hope my kids never have to use them. read more

Had my 2025 Camry towed. Dominic Vera was the driver dispatched. Made things easy and was knowledgeable. Thank for the quick tow service brother read more

Had a great experience with Hadley Tow on two separate occasions. I was helped by Jeffrey and John Rodriguez --both were quick, friendly, and very professional. They arrived fast, explained everything clearly, and made the whole process stress-free. I used them through AAA, and the service was seamless each time. read more

I've got AAA and needed help last night with a flat tire. I was on Rosemead BLVD in Pico Rivera. I called AAA, when they said Hadley was responding, my stress level dropped. Not to diminish the great service I've had from Hadley in the past, but this kid was on it. There seemed to be no problem he couldn't work around. He got me back on the road quickly (faster than estimated), and safely. Unfortunately, I didn't get his name because it was dark and I was distracted. But thank you very much! read more

Was assigned to Raken, who helped us with a key locked inside a vehicle. Had an excellent experience-thank you, Raken!

On March 10 my car wouldn't start. I called AAA and J.Estrada arrived. As soon as we popped my hood, he couldn't find the battery which is in the top right corner. He insisted on checking my trunk. After finally testing the battery he was attempting to replace it however, he did not have a battery in his car. Another technician came supplied him with a battery. As he was trying to hook the new battery up in my car he kept on taking phone calls texting and taking a long time just to connect it afterwards the car started he left. I drove the next day and the next couple of days. Yesterday, as I was driving my car completely shut off and I had to immediately pull over when I opened my hood and check the battery. These photos/video are what I found. He did not secure the positive connection to my battery, which caused it to eventually came off, cutting off the electricity in the car causing it to stop working and potentially putting me in danger because I didn't have control of my car. I will never trust this tow company again. read more

Hadley Tow - Whittier - Towing Near Me - Whittier, California

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Normally I don't ever write reviews, however my experience with Messi, one of Hadley tows mobile mechanic was extremely helpful! He fixed my car when I expected it to be towed, proving to know a lot about the particular need of my car. He was an expert in his field and was a steward of great conversation. Thank you Messi! You are a blessing from God. read more

The best service ever! Above and beyond! Honesty and integrity! Arrived within 10 minutes to literally saved me and my car.

Louis !! The whole point is this vehicle should never been towed in the first place. My mechanic went out there to talk to them to tell them that he will move it and that the key was misplaced That's why he wasn't able to move it. He begged and pleaded with them not to take it and they still took it so yes, they had a choice. You guys are 100% money grabbers to keep it in your lot .. really ! $242 a day and I called a few hours after it was there when I found out . FYI I do rescue of animals and stuff that was in there belong to dogs my dogs and rescue dogs so not allowing me even to get that stuff that has no meaning for you guys is just ruthless. I'm not able to get the vehicle out so you guys scored on making money. It was simple do not tow it. It was not abandoned and you guys towed it anyway after my Mechanic literally was begging and pleading not to take it.. I was working overtime and multiple jobs just to be able to afford to get it fixed so I can continue doing what I was doing. There's a special place in hell for people like you and the people that work for you and people that do what you do. I will NEVER ! Use Hadley tow for any of my personal tow needs and will tell all my friends, family, and clients to do the same. Respectfully, please don't leave any response back about how you guys will do better and be better and you'll talk to your staff blah blah blah if you really want to do the right thing message me and work something out so I can get my van out with no problems and no fees, that's how you can make things better. read more

Glenn C with truck 16C was extremely friendly and quick. We had 2 flats on the freeway and he was helping guide us through the whole process and got us off the freeway quick. read more

I'm a AAA member and the tow truck driver is absolutely unprofessional, if he doesn't like his job he should choose a different profession. This guy gave me an attitude from when he called to when he got there. He was completely disrespectful and when I was trying to speak with him he said to take it up to AAA. He also said to find another tow truck and left me there on the side of the freeway. Not only that but when I called AAA he reported me saying that I hit the windshield of his truck which is a complete lie!!! After that AAA called saying I need to find my own service to take my car back home which is completely unfair, I was never rude to him let alone hit his car! I didn't catch his name but he was a white bald guy with glasses, he was very rude, unprofessional and a liar!! He needs to be fired asap, this is absolutely unfair. read more

Fast service! Thank you Anthony, helped me unlock my car super quickly and was really kind.

Thank you Hadley towing once again you bailed me out with my flat tire. I greatly appreciated it. Excellent customer service by Justin five stars across the board change my tire in five minutes. I'm good to go back on the road once again thank you Justin. Thank you Hadley towing excellent five stars across the board. I greatly appreciate it. Have a great day. read more

Great service!! I have had nothing but pleasant experiences with Hadley tow. They have been used through my AAA membership

EXCELLENT service from Mohammad when a we needed help. Went above and beyond and we are extremely grateful!!

Driver and his coworker they were very good super friendly guys and profesional makes customers feel comfortable driver take my lexus is300 blue to norwalk 09/05/25 I could recommend them. read more

Hadley Tow - Whittier - Towing Near Me - Whittier, California

Terrible driver Called aa for towing as been loyal customer for aaa 35 years Guy said cant tow you because you have stickers on your car its a commercial vehicle I have been using car for 5years same way with advertising Do not use them read more

Hadley tow is always the best choice for breakdowns or anything else when it comes to ur vehicle. AAA calls them first and im glad. They are quick, knowlegable, courteous and friendly. I have never had any bad experiences with hadley tow. They are my #1 choice. ALWAYS HADLEY TOW!! read more

Thank you Carlos! What a sweet and helpful kind man! He's works fast too! Was able to actually solve the problem to my car by jumping it. We still had it towed to dealership to be assessed for other things but he got my car to run! Thank you Carlos! read more

Today I called Hadley tow for a lockout. Wife locked her keys in the car and I called them to see how much it would cost and they tried to charge me $150. Call three surrounding towing companies and they all charge $50-$60. Do not call these people for a lockout you can get a better price somewhere else. Call Navarro's Towing. They showed up within 10 minutes. read more

Worse company that AAA has to offer phone lady thinks it's fun waiting and will laugh and AAA should really consider removing if u can't make it in the promised time u agreed to ,don't accept the call it's plain and simple people have things to do then to wait an extra hr if u can't make it u can't make it best to leave it to the NEXT tow company that can if its Hadley either call them and ask wtf is going on or cancel and ask for another company they don't value ur time. read more

I utilized Hadley Tow Whittier via AAA. The tow truck driver, Richard, was awesome. He kept me informed of his estimated time of arrival. Once on-site, he was empathetic and efficient. Appreciated his kindness during a stressful event. read more

Thanks you John Rodriguez for your excellent service and towing my car last night on the freeway. God bless you always

Horrible customer service! Seems like employees are tired, frustrated and with no energy. My car got towed so I was trying to get it out, they had me going back and forth 5 times! and each time they kept adding something new that I supposedly needed in order to release the car, they only want you to leave the car there the most time possible since they want to charge you per each day! I ended up paying the amount they told me and they have so many hidden fees as well! they get mad when you ask what are the documents you need and walk away from you, they are horrible at explaining and be giving you the dirties looks ever, especially the blonde guy, SUPER RUDE can't believe he's getting paid to be disrespectful to customers! never choosing this service again, i recommend y'all to not waste your time and money and go somewhere else bc I was able to find a more professional and affordable place where they don't look weird at you and actually help you! read more

My 2025 Honda Crv took a downfall while I was driving to work. My car completely stopped while driving. I called my Hondalink and they sent out triple A which is associated with Hadley. I had no idea! Well Victor Franco was the man who came to help me. He was really friendly and helped out a lot! He was very gentle with my car and took his time. He was very communicative with me as well. He texted me when he was on his way with an estimated time. I was told an hour but he picked my car up in less than 15mins! I couldn't thank Victor Franco enough for being patient and understanding at 8:00 in the morning. read more

AAA called them to tow me, I've waited 4 +hours and still no show I called them and no answer. If you're waiting on Haley Tow, your funeral may be sooner than they arrive. No communication at all. When I say they are the worst and I hate to even have those words come out my mouth, however it's the 100% truth EXTREMELY unreliable. And now I'm questioning AAA for doing business with such an irresponsible company. I pay my money for a service and I can't get it when I need it. read more

We called AAA today and the tow was assigned to this company. We waited about an hour and a half and the driver called us. The name that showed up on my phone was Franci C. Turns out he was lost. That's fine and totally understandable. 30 minutes later we called to get an update and our call went straight to voice mail. That's fine. We called again and again went to voice mail. 2 hours now we called AAA and turns out they don't service the area we're in and it's now assigned to a new company. The reason I'm giving a one star is because the least the driver from Hadley could have done is told us what's happening instead of just ignoring our calls. Bad customer service. read more

I've been fortunate enough to be assigned to Hadley Tow with AAA twice. Mario showed up again to save the day! He was so nice and professional and full of positive vibes. He fixed the tire quickly and efficiently and made sure it was good to go. Thanks so much! Mario rocks! read more

Thank you to our tow driver John Rodriguez. Excellent service. He helped us with our tow and arrived promptly.

DAMAGES to my vehicle. My mirror got smashed and I can no longer drive my car. The driver who hit my car left a note saying that this company would cover the damage. However, just been getting the run around for days. I should have received a call immediately from the manager to set up an appointment. As there's a company "body shop" that can take care of the repair. I didn't even use the service. They were towing a separate vehicle and the driver hit my parked car. The fact that they do not take this more seriously is ridiculous. GOOD LUCK if you use these guys. read more

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Julio is amazing ... was helpful quick and made me feel better under stress I was in!!! Give him 10 stars

John Rodriguez was my driver last night I needed a tow he came out and found me really quick he was very helpful and kind he has lots of experience! read more

My roadside assistance today exceeded excellent customer service! Thank you Anas for prompt service, professionalism, and making sure I was safe in a stressful situation with my car. Best service best company! read more

We got a blowout on our way out of town on the 10/605 interchange. I barely made it off of the freeway. I called AAA and they sent Mo from Hadley Tow in Whittier. He was there fast. He helped us get our spare tire down and put it on quickly. He was very friendly, helpful and knowledgeable. We want to thank Mo and Hadley Tow for saving our vacation! read more

I had recently used Hadley Tow Company through AAA services. The driver; Alejandro Chavez, was extremely kind and prompt in assisting me in the process. I greatly appreciate the professionalism manifested. read more

FB Posting: I'm putting Hadley tow on blast....one of their workers thought it was OK to drop this in front of my shop this morning....you can clearly see in the picture the wonderful condition it was in....when I found out who dropped it from my cameras, I called down there....I got no response....so whittier pd came down and took care of it...thanks wpd....irony is, even with the tow truck number, they still had no info of what driver dropped it this morning...this is by far, not the same Hadley tow it used to be.... read more

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Don't call Hadley I called AAA for a tow I have had the 200 mile gold membership for 30 years Hadley told me they can't tow my vehicle 45 miles to my house really lousy service it wasn't convenient for them.....I'll never call Hadley!!! read more

The service is horrible. I've been waiting for 2.5 hours for a tow truck and nothing!! They keep misleading on their ETA and triple AAA needs to part ways. read more