Awful company- my car got a flat unfortunately while driving home from work- used Tesla services to connect to try to get help. They showed up, did not acknowledge me what so ever- I tried to walk up to driver to see what's going on, and they sped off and turned around at the end of the road just sitting shining their lights in my face. After about 10 mins just sped off leaving me completely stranded. What the actual fuck is this place. read more

They almost stole my car. The guy over the phone was rude af. They give a price then they change it for more money. And they threaten me to pay o they will not give my car I have to get police involved, read more

Complete sh** customer service. Bob & Dave's never mentioned that they would not actually release my vehicle to the salvage yard without my in-person verbal authorization and a signed form from Whittier PD (vehicle was stolen and had to be impounded after it was recovered) until my insurance attempted to pick it up. Seriously? You couldn't mention this two days ago when the agent was first in contact with you? Called them up, and right off the bat the front desk woman laughed like a bratty 12 year old when I had to look for my VIN and then ironically proceeded to act like she was my mother after I used the f-word a couple times--NOT directed at her--and told me to "call back when I have a better attitude." Then hung up. Called back right away, and there was no Hello--she just breathed into the phone. Seriously, how immature can you be? No one has time for these games. Couple minutes later, she answered the phone with words. She told me it was never their job to let the insurance know they'll require a release form. Wow. Just sounds like evading responsibility--why would they not communicate the process of releasing a stolen vehicle to insurance? They must deal with it all the time. I didn't expect much from a tow yard, but this was such incompetence and lack of giving a f**k. Had to take time off work and go over to Bob & Dave's a couple hours later to drop off the release form. Since our debacle over the phone had been about whether or not it needs to be submitted in-person I was greeted with, "Ohhh no kidding, here in-person with the release form?" and the rest of the interaction was unpleasantly loaded with her sarcasm. She also dropped an f-bomb in-office (I don't care--it's a tow yard, not a public library) after giving me sh** for the same thing earlier. My car was STOLEN and wrecked, not parked illegally or repossessed, and the process afterwards is so stressful. The last thing I need is this Gremlin with 3" blue fingernails and a very ironic Ziggy Marley sweatshirt to make the situation worse for everyone involved. Be an adult, be a professional, or at least if you're gonna dish it then be ready to take it. The one thing that eased some irritation was that a couple of really nice Bob & Dave's tow guys listened to me vent about her after walking out of the office. Seems like--not just from the other Yelp reviews--but from their response she's a constant problem, and I don't think her coworkers even like her. Rodney Sellers (the owner) and Crystal Sellers (the office manager) should do everyone a favor and just replace her with a better human. Oh yeah, I told her to let Rodney know about all the bad Yelp reviews (call me Karen, IDGAF), to which she happily responded, "No one cares." Hmm... read more

Bob & Dave's Towing - Wow, the business wrote this themselves. Such a 180 from the actual experience. - Towing Near Me - Whittier, California

Alright so props to this place for having one of their guys come help me change my tire so late until the night. If you are desperate I would still give them a call. However my guy forgot or couldn't take out the old tire. I gave the office a call and the manager was just rude. Like my guy ! I just asked for options on what I can do or if they can help at all but apparently I need to take it to mechanic for them to take it out. For the manager I don't know what his problem was, I wasn't event demanding any refunds. I know he'd never speak to his mama like that. Thanks I guess. read more

Bob & Dave's Towing - Towing Near Me - Whittier, California

If I could, I would give Bob & Dave's Towing a ZERO star rating. Getting your car towed for whatever reason just plain sucks. Having to deal with a tow company that employs unpleasant, sour, rude, sarcastic and hostile employees like Rodney further exasperates the situation. Rodney was difficult to deal with and extremely unhelpful. I called at approximately 7:45pm, after hours. This leads me to believe that Rodney is working a night shift and I know first hand that that can sometimes suck. However, it does NOT give you a pass or is it ever ok to be a fu€kn a$$hole to someone who has nothing to do with your situation, Rodney! In the event I ever need towing service, or asked for a recommendation, or if AAA ever sends them to me...I WILL NEVER USE/REFER BOB & DAVE'S!!!! read more

I wish I didnt have to give a star at all. These people are scammers they never sent me is in on the scam as well never sent me anything either. I just got a call saying I owe 4000$. When I found out it was from there company I called immediately and Kathy told me not to worry and to put in a Release of liability form and not to worry about it any more. Thats was so false they still trying stick me with a 4000 bill that I'm not responsible for. read more

They lost the key to my car and said I didn't tell them. I did. He lied and said he listened to the recordings and no where did I say where I was leaving the key. I asked to hear the recordings and how many they had. He said I couldn't. Very bad customer service. Would never recommend. read more

How is this place still in business? Their customer service needs some serious work or they should replace their current receptionist. Refused tow authorization and inspection before paying and signing paperwork both of which I am legally entitled to. Left my medication in the car and they refused to let me get it, citing "we aren't drug dealers". I had called the sheriffs department to find out that my car was here and upon arrival, and seeing my car myself since the gate was open, was asked "how the fuck do you know its here?" When the guy brought out my car on a forklift and dropped it on the street I immediately noticed my radiator was leaking. I have to replace it. Receptions response? "Its not on our property so its not our business". They refuse to take accountability for damaging my car. read more

Absolute trash, called them for a tow because we had a car blocking our driveway. Guy called me a faggot on the phone and claimed he was the owner. A joke, incredibly unprofessional, has no idea what he's doing. Never going to deal with these guys again. Said he canceled my contract but had no idea what he was talking about. Imbeciles. read more

Worst place ever. They towed my vehicle from an accident and would not release it to my body shop, forcing me to have it go to their lot. Would not take my credit card over the phone and driver never told me this till after they got to the shop. Classic scam. read more

I'm Calling this one The angry Dinosaur dispatcher, I'm Currently working for AAA and I called this business to speak with the Hiring Manager, wasn't able to contact a person who can actually discuss Class A Professional Driver Pay due to the Dispatcher having a attitude, I asked if she can have them return my call, she stated, you sound kind of desperate to work here and you ask to many question" my rebuttal, you have to ask questions don't want to end up 9-5 in a minimum wage job with 10 cent raises and I don't want to waist my time in driving across town to fill out a one page application, plus their website is outdated and you can't even fill out an application, she should be learning the software and update the compan's website and be beneficial to the company, Get with the Times T-REX read more

If I could give this place negative stars I would. The front receptionist provided the worst customer service ever. Obviously, we did not choose to come here willingly, our car was impounded but that still is no reason to be disrespectful or rude under no means. I asked her for her name and she would not tell me. I asked to speak to a manager/supervisor and she called out to her husband "babe they want to talk to you" and said to me "he knows who I am" refusing to give me her name and walked away. When an employee proceeded to bring out our car I walked up to him (still not knowing he was her husband) and asked him for her name he said "her name is Oscar" (trying to throw someone else under the bus). I told him the way she treated us was not okay, she was rude, had a very disrespectful tone, was verbally aggressive and provided THE WORST customer service I have EVER experienced! I then asked him again "are you sure her name is Oscar?" He said "yes". I told him I would be leaving a negative yelp review and thought he should know to prevent this from happening again and he looked at me and said "okay". No sorry, no remorse, not a care in the world because she was his wife. As I turned to get in my car and leave, one of their employees told me her name is JENNA. So Jenna or Robert (owner of Bob n Dave's towing) if you care about your business or employees I would further investigate how Jenna treats your customers and also encourage honesty amongst your employees because clearly her name is not Oscar. read more

My car was parked over 18 inches away from curb so police had it towed. I saw them tow the car away. No one went inside while it was getting hooked up. When I went to pick up the car the following day it was opened and someone from the tow company went inside the car. Spoke with police department and they told me the tow company is not allowed to enter car once at the tow yard. Employees opened the car to look for anything worth stealing. And this is a company that contracts with Whittier police department, Chp, and metro. Contracts should be voided and investigated for breaking into cars and theft. read more

My car Was Towed My from my house 4/18/23 i had just purchased the car 3 days before it got towed' Car Was Took in-front of my house for no current registration ' I went on 5/16/23 to get my car ' It Owes about 1500$ to get it released 'Car Had No Key They Where moving car with fork Lift and i know that because he brought it to me On a Fork Lift ' I left ' Drove to carwash down the street ' started observing my motor and car ' Noticed my whole side of my passenger back door and Quarter pannel Had a Big Scuffle on it White and blue ' I called back Some Lady Answered told her my situation she said sorry cant do anything and was extremely rude and hung up ' I would Review this 0 STARS if there was a option ' Now im stuff with a whole scuffle on my passenger side ' I tried Reaching Out to get to a agreement i paid 1500$ to get out Tow ' Car never had any scuffles i have picture of when i bought it never was scratched' ' If i get no Response i will File a Small court claim For damaging my Property ' read more

Bob & Dave's Towing - Before it got towed ' No dents No scuffle - Towing Near Me - Whittier, California

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Do not ! I repeat do not have this company tow any of your vehicles ! Not only do they not know how to load a vehicle they damaged the entire front bumper of our car . They driver however offered to pay fee but after a year this company has refused to submit any payment . Also , they don't carry insurance to cover damages ! They gave us the run around for two months ! Now it's a year later and nothing ! read more

I'm sorry for anyone who has to experience Bob & Dave's towing. I know getting your car towed is not supposed to be a fun experience but if by chance bob& Dave's tow's your vehicle Goodluck getting it back. You can kiss minimum $500 away from ur bank. They absolutely ruin the rock guards on anyone's car. 0 stars if possible. read more

Service was terrible. Lady who answered the phone was really rude. Person like that says a lot about the company.

Update : so who ever replied is just nice on Yelp . Called in today and who ever aswered the phone is just completely rude no wonder why they have a bunch of negative feedback and reviews their is no work ethics or customer service . Called about my issue and guy answered with angry tone in his voice owner not in today you have to call some other time, then I asked some questions & the guy on the phone rudely" repeated "did you not hear me owner is not in today " I know owner I is not in but at least have customer service and answer my questions . To who ever is replied back to my yelp review , you should really consider or bring up to owners attention on hiring someone one with better customer service to handle your phone calls . Save your guys some time and just don't do business here. read more

To whoever picked up the call from us- damn. How rude and curt could you get?! My husband's tires popped on the way to his grandma's funeral in Downey and we got connected to Bob & Dave's towing through Tesla services. The estimated time was 2 hrs so we missed the funeral (which is not their fault)- but out of the sheer confusion of everything and the explosion of emotions, we called to check what the timing was after we waited a little over 1 hr. We weren't complaining - only asking what the eta was so we get an idea of how much longer we would need to wait- be it one more hour, two more hr- no biggie at that point, just wanted to know an eta. The guy was so severely incapable and just kept repeating - 2 hrs from the estimate, 2 hrs from the estimate. He could have easily given us an actual answer instead of choosing to be so difficult while repeating the same words like a mindless idiot. I told him I started to record the conversation and only then did he finally put us on hold to give us an actual answer- literally it's your job to pick up calls and answer questions. read more

I would give 0 stars if i could. My car was towed from parking lot for overnight parking. I called and spoke to receptionist to see if my car was there and she gave me the run around and didn't want to answer any questions and kept hanging up on me. I asked to speak to a manager and she said you can speak to him once you come in and hung up. read more

Fast reliable and friendly service, hope i wont need again but if i do need a towing service DEFINITELY calling here!!!

If I could give it a a negative I would. First off this is a lengthy post and u will understand why in a minute. They towed my missing grandmothers car on February 10th we reported her missing and asked for a courtesy of getting any personal effects 3x. Law enforcement finally took the time to search her car for clues on March 18th and guess what they found MY GRANDMOTHERS BODY IN THE BACK SEAT!!! They had towed my grandmothers car a month prior with her DECEASED BODY IN THE BACKSEAT........HAD IT IN STORAGE FOR ANOTHER MONTH!!!! There is literally nothing left of her due to their negligence...... DO NOT USE THIS COMPANY!!!! read more

Great service! Thank you again!!!! Had my car towed from Rio Hondo College to Norwalk at midnight. It was completely dead. No luck with other towing services. I wasted a total of 3 hours waiting for another local towing service that never showed up and for my insurance roadside assistance that couldnt find a single towing service for me. read more

Bob & Dave's Towing - Towing Near Me - Whittier, California

I was driving down Lambert about a week ago and ran over a piece of wood with an nail in it and popped my tire. I called Hadley tow to take my car to the nearest tire shop and they told me It would be an hour before they had a driver on scene and I said that would take to long so I called Bob & Dave's towing and they had a driver named Zulu who was there to help me within 20 minutes of me speaking with the lady who answered the office. He took great care when loading up my car and was very quick in hooking up my vehicle. Would definitely recommend Bob & Dave's over Hadley. read more

Yesterday I went to leave my house to go to work when I noticed my car wouldn't start and it had no power at all. Looks like I had left the lights inside the car on all night and I needed a jump start. I called Bob & Dave's after finding them on google and seeing they provided the service I needed. A driver named Bravo arrived 20 minutes after I called and was able to jump start my vehicle right away and I was only 5 minutes late to work. Thank you Bob & Dave's for being quick efficient and providing me with great service when it was needed. read more

So on a day when I injured my leg and was put in a short cast this very kind driver Eric/ Lima assisted me in getting myself and car back to my home. I was in tears and frustrated with my medical situation he reassured me that everything was going to be ok and that he would help me get home safely this driver was very kind and I'll use them again for vehicle emergencies their service was beyond excellent and have reasonable rates thank you Bob & Dave's Towing and to Lima for his amazing kindness and help read more

Bob & Dave's Towing - On a day when I needed a tow Bob & Dave's is always there to help you. - Towing Near Me - Whittier, California

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Save yourself the money and don't come here! They will rip you off and the drivers are rude. I was quoted a certain price over the phone ($120) and then told it was going to be more ($450) than what I was told over the phone by the driver once he got there. If they would have told me that price over the phone I would have NEVER asked them to tow my car. I was trying to call family and figure things out because I was alone and I'm 7 months pregnant and the driver was annoyed and told me "well since you don't have the money I'm just going to tow it to the tow yard and you'll have to pay an extra $55 a day until you come up with the money". I was distraught and obviously shaken up being pregnant and just in an accident. The guy could have cared less! Also, I was told a truck would get to me in 10-15min, but when I called on the phone to complain the manager told me he told his receptionist it was going to be 25min. Makes no sense. read more

This place towed my Lamborghini and damaged my custom front bumper. The employee who did the damage was so afraid to tell her boss because due to termination wanted to pay out of pocket. When presented with the bill she told her boss and he had given us the run around for about a month now. Please note this was done during a CHP tow and the proper equipment was not used. I don't know who is running this place but it's a complete joke. I would never use this tow company on my own free will because they questionably not insured. After finally getting a claim number today I hope they follow through so I can change this review !! Please avoid this place read more

My son had an accident and totaled the car when he went to to tell them AAA was going to pick it up they bullied him into paying them now then towed the car out of their yard into a red zone. The they told him to have it towed somewhere or they would. This knowing that AAA's was coming to pick it up and take it to their total loss yard in Carson. The car got towed by another company to another yard causing AAA to have to search it down. Bullies and thieves is how I would describe this company. read more

Today went to go pick up my car, the main girl at the front desk, she was so helpful since Friday with the process & finally getting it out. Fantastic service. Just in case I was the Toyota camery silver...... read more

I used to think this was a one star company that had horrible customer service by a gentlemen who went by "Fred" he was rude, short, and unhelpful. I called last week because my wife had locked her keys in our car. I was reluctant to call because I didn't want to speak with this Fred character again but i was surprised when a woman answered the phone who was very friendly. They had a driver who got to my house in 15 minutes and it took him about 30 seconds to unlock our car and give us our keys back. These guys are awesome!!! read more

Great local family business that provides great service and helps stranded motorists in an urgent time of need. If you're ever in a bind with your vehicle, don't call the other guys call Bob & Dave's! You won't regret it! read more

Shitty Services and Job. I Was on the 60 freeway when something punctured my tires and gas tank , CHP showed up and sent me these guys, I would have rather waited the 3 hours that my insurance people would have sent then ever get these guys to do it. Everything seems fine at first but then they act dumb when they arrive at the spot , tells me first his hourly rate then when we arrive he says it's his half hour rate. but takes his sweet time to tell me anything because he's to busy smoking on the job. Doesn't even leave my car parked right on my driveway , almost left it parallel parked on the side walk and almost hit my other parked car. Wouldn't recommend to anyone , just wait for someone else."welcome to Bob and Dave's towing" read more

If I can rate this place it would be a total zero even when I had my paper with my name date and time and ID they still made a whole fuss about letting me get inside my car and even taking my car out made me waste 30 mins out of my day to go look for my papers of when I bought my car I find it hilarious how they made me go through this crap because when I had my car at a police station they didn't even go to the extreme like they did not even at a police station they do the most so terrible not only that they just seem so unprofessional lady was rude read more

Eric is a really nice person. He towed my car when I was involved in a traffic accident. When I went to obtain my personal property the following day, he was very kind, informative, and helpful by carrying my belongings for me... Eric also was very efficient and professional in the handling of my vehicle. read more

If I could give a -1000000 stars, I would. The workers and the main person in the front desk, Bob or Dave or whatever his name is, they are all extremely rude and inconsiderate. My car got towed, which I take responsibility for. But, if you're going to tow a car, do it right. Don't make scratches all over and not take responsibility. I told one worker that the scratch wasn't there before it got towed, and all he said was "I didn't do that?" in such a dgaf tone. Then, I told the main person and he kept saying there was a scratch already before. Well, I know my car better than you and there was definitely not a scratch before they towed my car. So freaking expensive too. Total was like $300. read more

Amazing towing company , christy was super helpful and kind . She made the whole process easy and less stressful . Completely recommend. They truly care about the people and their needs ! read more

I had to get my motorcycle towed off the I-60 after an accident. They charged $225 to tow the bike less than 5 miles and hold it for 6 hours. The driver had no idea how to tie down a bike and probably bent the frame, not that it mattered because the bike was totaled anyway. Then they 'lost' the key and we're unable to find it, even after I called and stopped by repeatedly for over a month. I had to spend several hundred dollars to hire a locksmith to make a new key for the ignition and gas cap. It would have been cheaper to get a three year AAA subscription and use their free towing. Next time I'll push the bike with a broken leg rather than allow these guys anywhere near my vehicle. Additionally they charge $45 a day for storage. I'm not a fan. read more

I was referred to this company after filing my claim with Geico. We needed a new key for our car and called on Saturday. They let us know they don't provide those services on the weekend. So I called back Tuesday and the man on the phone sounded confused, put me on hold, and hung up. Don't be a reference for Geico if you don't provide the services needed. Don't hang up the phone on a customer. Poor service, I'm letting Geico know the issue to handle accordingly in the future. read more

This company towed a car that I had sold 2 years ago. I received a notice from Whittier PD that it was towed and where it was. I NEVER received anything from Bob and Dave's. I called Bob and Dave's immediately and explained that I sold the vehicle and I submitted a Release of Liability form with the DMV. They told me I don't have to worry about anything if I submitted the form. Well now I get a call that these people sent me to collections for $3,800 and now I have to provide this collection agency with a copy of the DMV form to clear this up! I never received a bill or any communication from Bob and Daves! When I did call, why couldn't they have me provide this form immediately when I called? Because they wanted to rack up the ridiculous balance and try to get me to pay it! Bad business practice! read more