Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

When I had a leak in my house I was dreading the upcoming battle and stress. Chris came I. With his…read morecrew and immediately put me at ease. Every detail was handled professionally, and with care to my family and myself. For all the damage from the leak, and demo, I was surprised at how clean it was done.

MVB and Bobby were extremely helpful with a slab leak that I had in my kitchen. I have not worked…read morewith an insurance company before and had no idea of what to expect or what to say. Bobby helped coach me through the process of dealing with the insurance agents and made the process easy. Once his team started working on the restoration of my house, they were quick, efficient, and very friendly.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

Francisco and his team were referred to me by a plumber, and I'm very glad they were. They showed…read moreup right away and got to work immediately. Throughout the process they were professional, courteous, and respectful of my time frame. What I appreciated most was their honesty. They didn't try to add on unnecessary work or upsell anything that wasn't needed. They were straightforward about what actually had to be done. Francisco even advocated on my behalf with the insurance company, which I really appreciated. Overall, it was a smooth experience and the quality of work and professionalism really stood out. I would definitely recommend Francisco and his team to anyone needing this type of service

Very professional and helpful. They helped me understand…read morethe steps to take. I would use them again.

"5 Stars! A. Andrews & Sons LLC is the best in the business. They were punctual, professional,…read morecommunication was prompt( Matthew is amazing) and delivered exceptional quality work paying attention to detail. We have hired them for several projects that included complete bathroom renovation and remodeling, water damage restoration/ plumbing repair, kitchen sink and water heater installation and more. The job site was cleaned up every single day, and the finished results exceeded our expectations. Highly recommend!" Hermia P

Service was very excellent and professional. We had hired another company that was unable to get…read morethe job done today and they recommended this company. They were able to fit us in at the end of their business day without hesitation. I can tell the products used were good and the quality of the work was amazing. I'll definitely hire again and suggest their business. Thanks again!

Antonio is the best. Really knowledgeable and professional. This company I've been with over 5…read moreyears and they are right on point... definitely recommend this restoration company to friends and family.

We had to call out renovation pros for water damage that extended from upstairs through a…read moredownstairs ceiling. From the start renovation pros was awesome. Everyone who showed up at my house was courteous, friendly and professional. We had a couple of hiccups but what I appreciate the most is the were extremely pro-active in making sure that those hiccups were resolved right away! That was HUGE! We have used another restoration company for a similar issue in the past and they were horrible..... Renovation pros was a night and day difference and cannot recommend them enough. I hope to never need their services again but if I do I will use them in a heartbeat!

We used Renovation Pros because they were a vendor who worked with our homeowners insurance. I…read morefigured that they have a working relationship with our insurance company, if there were any issues not initially found, the approval process would be quicker. Now I will say that the work done was satisfactory but the scheduling was not. We had a house fire and the repair/renovation 16 months. There were many weeks at a time where there was no activity at our house. We were staying in a rental house. The fire occurred at the end of September, 2023. Completion was scheduled for September 2024. we were notified that the September date would not be made and would have to be extended into October. We notified the landlord we would need to stay an extra month and was told "no problem" The same scenario happened in October. In November, we were informed that they would not be finished and would need to extend into December. The problem there was that they did not notify us soon enough so when we talked to the landlord, they already rented the house out to someone else. We ended up having to move into a hotel. When we asked to have our hotel expense reimbursed, our insurance company refused to. When we inquired as to why they will not reimburse us we were told that Renovation Pros said the delays were our fault. We are out several thousands of dollars of hotel expense and are still trying to recover that. That is very dishonest. We would not recommend this company at all.

Thank you for helping us with our remodel. Friendly group…read moreof people and got the job done! I would definitely hire them again for our next remodel.

Fraudulently over-charged me for services never performed then disappeared when I went to re-cupe…read morethe money I had already paid them. This outfit is operating under criminal intent and should be investigated by the police.

NEGOTIATE YOUR QOUTE. BE VERY CAREFL. If you are reaching this company, YOUR ARE MAKING A VERY VERY…read morePOOR DECISION. They promise everything will be managed from insurance funds and charge high prices. Be careful with Alfonso, they seem very friendly and accommodating and since you don't have any clue on the damage, every thing is done so fast and the bill spikes up. They were referred by TURNKEY PLUMBING. DO YOUR HOMEWORK. ITS YOUR HARD EARNED MONEY.

These guys have been fantastic. From Kyle to Jonathan and his crew, all of them have been top-notch…read moreprofessionals. They showed up on time when they said would EVERY TIME! When they left at the end of the day, everything was clean. All the guys were extremely polite and professional. I would recommend them with high praise.

We had the absolute best experience with Flood Force, and I especially want to recognize Benjamin…read moreRuiz for going above and beyond during a really stressful situation in our home. When you're dealing with water damage, everything feels overwhelming and chaotic. From the moment Ben arrived, he immediately brought a sense of calm and professionalism to the situation. He took the time to explain what needed to be done, answered every question we had, and made sure we felt comfortable with the entire process. What really stood out about Ben was not just his knowledge and work ethic, but his genuine kindness and respect for our home. He treated our house like it was his own. The team worked efficiently, stayed organized, and always cleaned up after themselves, which made a huge difference during an already stressful time. Ben's attention to detail and level of care is rare to find these days. You can tell he truly takes pride in his work and wants to help people, not just finish a job. Because of him, what could have been a nightmare experience was handled smoothly and professionally. If you ever find yourself in the unfortunate situation of needing water damage restoration, I cannot recommend Flood Force enough. And if you have the chance to work with Benjamin Ruiz, you will be in excellent hands. Thank you again, Ben, for your professionalism, compassion, and incredible work. It did not go unnoticed, and we are so grateful.

Currently working with them. Great team! Communication is great, very informative and helpful with…read moreour situation and the process with filing a claim. Angel and Jesus have been great to work with. Both very professional.

I just want to take the time to write a review about Bud with Platinum Dry, because he truly…read morechanged everything for me. We had a major leak this past year that the owner neglected to address correctly. I expressed my concerns multiple times about moisture and possible mold, but I was dismissed. Months later, I became very sick and couldn't shake the feeling that something in the home was contributing to it. Out of desperation, we called Bud and he showed up the same day. He immediately confirmed an additional leak we didn't even know about, and found 100% moisture in the walls of my bedroom. The relief I felt finally getting answers was indescribable. That confirmation meant everything. When we had to leave that rental in an emergency and move into a new place, Bud came out again that very day to check the new home. He alleviated my fears and verified that the house was clean. Mold illness is real absolutely real and it can completely change your life. I needed to write this review because I'm beyond grateful for Bud's integrity, responsiveness, and the way he dropped everything to help when I truly needed it. I'm also incredibly thankful he validated what I already suspected, when people around me thought I was being dramatic or neurotic. I wasn't I was educated, researching, and listening to my body. And Bud confirmed all of it. I'm on the mend now, but if you suspect moisture or mold, please call this company. They are honest, knowledgeable, and genuinely care about the people they help.

I wouldnt recommend this company, waisted my time. I had an appointment with this companh set for…read more8am. Compant was a no show, no call.