The JCS Restoration team came in and accessed the water damage we incurred and provided clear concise options to us with no pressure. We were kept updated throughout the entire project. What I was impressed with was the knowledge & skills of the young men who performed the work. All were professional & courteous at all times, including Joel who kept in contact with us during the repairs which we appreciated. Thank you for a job well done! The Guerrero Family read more

10. Stars for Antonio Edmond project manager in Marietta California service was great very very professional, courteous and knowledgeable of the project that he did on my property. Amazing job big asset to your company I highly recommend him. Job well done highly recommend this company. Aloha Wendy Sanders read more

UPDATE: I was contacted by the renovation manager, Robert, and we spoke for over an hour. He was very patient as I told him an account of everything. Afterward, he Took ownership of my mistreatment and apologize. I appreciated it the way he handled it. He also asked for another opportunity to restore trust. I bumped up their review to three stars due to the way he handled the situation, and the respect he earned from me during that verbal transaction. He will be fixing a few things at my house, so I will update my review once that is all completed. Hopefully by the end of everything, I will have trust in the company once again for future projects which is all I wanted to begin with. It's the story of a harsh reality: this company would eventually throw me under the bus. They originally hired an outside crew who rushed through the entire project in one day, despite the Project Manager (PM) promising it would take a week. The work was incredibly messy; they ruined my house with their sloppiness. My floors and stairs were trashed, and my room looked like a child had painted it. They even cut off a section of flooring that was meant to stay and tried to hide it with tape so I wouldn't notice until after they left. When I asked the workers why they were in such a rush, they admitted they had another job the next day and just wanted to get mine out of the way. Additionally, while I have no proof, an external charger that never leaves my house went missing while they were here, another $50 lost. I also never received a refund for a part of unused flooring they took back. When I called to complain to my PM, Antonio, he fired the crew--rightfully so--and assured me he would fix it. However, he then tried to claim some of the issues were because I chose a darker paint color, suggesting he could have charged me for an "upgrade" but didn't. I told him that was no excuse; he never communicated any extra charges, and I had explicitly asked for permission to choose my own colors. I then had to wait for their "best" in-house guy, Theo. I waited a week for his availability, and while he did a great job cleaning up the paint in one of the rooms, that's when the run-around began. For over a month, Antonio would schedule Theo, only to call the day before (or the day of) to say he was no longer available. At one point, the PM tried to flip the script, saying the delay was my fault for insisting on Theo. I had to remind him that he was the one who recommended waiting for Theo in the first place. Finally, Theo showed up unannounced at 4:00 PM one day. Since I wasn't expecting anyone, I was hesitant to let him in until I realized who it was. Antonio hadn't given me any warning. After he worked that day, I told him to let Antonio know that I had already fixed the stairs and much of the upstairs myself because I couldn't wait any longer for them to correct their mistakes. He promised to return Tuesday to fix the trashed flooring downstairs and finish the upstairs. Monday came, and it was the same song and dance: the company had "more important" clients, and he was sent elsewhere. Antonio promised Wednesday instead. Tired of waiting, I fixed the flooring downstairs myself that night so it would have time to cure and I could finally get my house back in order. At this point, they should have put me on the payroll; I performed 2/3 of the repairs myself while still paying my bill in full. On Wednesday morning, Antonio called to say he was sending someone else entirely, because again Theo was not available after being sent to a more important job. This new person fixed the cut flooring and "fixed" the paint, but I still had to clean up after him because his attention to detail was severely lacking. During the final walk through, I told Antonio I just wanted them out of my house. I felt like Sandy in Grease: "You're a fake and a phony, and I wish I'd never laid eyes on you." I truly wish I had never used this company. read more

JCS Restoration has been great to work with. Everyone has been very professional from the receptionist to the technicians. We would like to give Mariano a big huge shout out his work is very professional, clean, and prompt. read more

We had a horrible experience with this company . We had a water leak in our attic that dripped down into the drywall . We called them they set up their fans and the humidifiers . For 8 days they showed up late every single day anywhere from an hour and a half to two hours late . For those eight days they charged us $13,000 . Would not recommend this company to anybody. read more

These guys were on site and got to it, barely after I hung up the phone with my insurance company. While everyone has been great, a special shout out goes to Marcus Morales, the first person to come out from the company. He was very helpful and very reassuring. To a number, the employees we have dealt with have been incredibly courteous. The head of our contents crew, Jesse, was also very courteous and helpful. We are still in process, so I will leave a follow up review when we are done. read more

We had a leak in our upstairs bathroom that leaked down to our dinner room below. I'm very happy JCS was called to help rectify the issue. All of the employees have been a pleasure to work with. Two in particular, Christian and Sherman were professional, hardworking, efficient pleasant and left the place better than when they arrived. It's been a pleasure dealing with this company and it's employees. Thanks again JCS. read more

broken water pipe broke and we needed to get it restored. we had to move out for weeks while work was being done. At first glance everything looked great.. with in days of returning home we started to see problems. Needless to say nothing was ever done about it. it is to my understanding they offer a 10 year warranty on the wooden floor and I am here to say not true. As I sit here today wondering why I ever even entered into a business relationship with them and am asking anyone reading this to find someone else. I have enclosed a picture that shows complete separation of floor. one of many complaints that I have with them read more

JCS Restoration - Separation of wooden planks.. - Damage Restoration Near Me - Lake Elsinore, California

Leo and Isaiah were a great help. Fast, friendly service. Can't say enough good things about them. Highly recommend this company.

I have used JCS 3 times for water leaks and a flood. As a woman, I appreciated them allowing me to take the lead in my decision making (I did not have to push like in so many male dominate professions. This goes a long way with women and I thank them for that.) They do great work and are very professional. They were timely and respectful of my property. I have referred they may times. Not that I want to, I would use them again if I have to :-) . read more

Isaiah and Jesse were awesome! Called prior with an ETA and did a thorough job of explaining everything they were doing and what to expect next! Loved talking with them! read more

Great service great response time everyone came out was very thorough. No complaints.

Christian and Robert were excellent! Not only did a great job with the demolition part of my water damage mitigation, but they were such great guys, too. They showed kindness and understanding for my situation and explained everything they did. I recommend them both and also would definite recommend JCS restoration. They do quality work and have quality people working for them! read more

The whole crew has been awesome! James and Jayden today were super professional and very nice, accommodating with the tenants overly friendly pets as well. read more

Jonathan and Robert came by to check the wood humidity levels. They informed us the surfaces were dry enough to allow restoration. They removed the equipment and left the workspace clean. Very nice guys. read more

Jonathan was very professional, friendly and communicated with me throughout the process, he went the extra mile in helping me clear my home from leftover contents from a recent claim (boxes, trash). JCS restoration has the best customer service! read more

professional, courteous, patient, understood my concerns and questions. excellent job done!!! thank you. antonio. edmond, project mgr., ashlee smierteiny-repair estimate, entire staff working on my ceiling wall pipe leak restoration was excellent. highly recommend read more

Poor customer service and support. Requested company for mold remediation through home builder. Company cancelled agreement with builder after completing day 1 of 2 for furniture removal in preparation for work. Cancelled without contacting us, the homeowner. When we called they stated that the builder was the customer and not us, the homeowner. Now we have to have a separate company come out and finish their work. Very rude, unprofessional, and unreliable. Please seek alternative company for your mold remediation needs. Do not trust this company. read more

Leo , Jessy, Jonathan& Isaiah they did a good job packing away our stuff. They arranged it nicely and tight. Very nice people to worked with. read more

JCS has been very professional and explained everything to me. I wanted to thank Marcus, James, Jaydon, Brandon, Robert and Juan! Ou have a fantastic team! read more

" JCS Restoration Again Did A Good Job ! " JCS Restoration came out to my house again to fix a toilet in our master bedroom that was leaking across the tile under the baseboards and through the wall to the other side into the closet area. The small water damage started to show black mold on the baseboards so I called JCS Restoration again to come out and fix the problem. My wife and I never saw any water traveling to the mold area so we never saw the water damage. Jimmy the manager came out and was so nice as he help Jorge, Rafael, and Robert get the work started and finished. Jorge and Rafael did most of the work over the 1 week and did a fantastic job. They really cared about doing everything they could do to perfectly reconstruct the dry walls, door jams, baseboards, toilet, and re-painted everything to finish the restoration job. They did a Good Job ! read more

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This crew, Robert, Sherman and Leo took absolute care of our slab leak restoration project. Efficient, kept us informed, kind and thorough. Great job guys and I highly recommend JCS Restoration for your water leaks & restoration projects. read more

My kitchen needed to be slightly demolished due to a water leak in wall. Christian and Sherman did an excellent job. Very professional and explained everything ahead of time so I would know the process. Excellent job, I highly recommend this company! read more

Jaden was friendly and ready to work. He was knowledgeable and thorough. He new the job and explained the process well.

Isiah and Jessy were awesome! They were good at moving furniture and very nice. Great at communicating

I could not recommend JCS Restoration enough. They were amazing! When our house flooded and my insurance reached out to them, they got in contact with me right away and Lluvia came right out to assist in the situation. She then had Isaiah, Jessy, Johnathan, Renee, and Leo come out and they packed up my house with care and were very careful with all of my belongings. All five guys were amazing, but we mostly had Isaiah and Jessy working most of the days and they were great! They were very helpful, friendly and polite! They were always asking what more they could do for us. They were very patient and thoughtful. When it was time to bring my stuff back, they came out right away and were very organized. They knew where everything went and helped unpack the boxes and put things back where it belonged. They were careful to put out rugs to keep my new floors clean and cleaned up as they went. The customer service I got was beyond what I thought I would get, as you do not see that anymore. They truly put the customer first and they worked as a team. These guys worked very well together. I would highly recommend them to anyone who needs to have their things packed up and unpacked. You will not get better service anywhere, as I was in a hotel for 5 months while another company did the repairs, and I met many people who's houses were flooded, and they were not getting the service as we did at other places. Thank you JCS Restoration for being there for us during a difficult time in our lifes and making this process go so smoothly (especially Isaiah and Jessy). read more

Johnathan and Leo were amazing! Came quickly and handled business. Very respectful and professional.

Christian, Juan, and Robert from JCS Resoration did outstanding work during my water leak damage in my kitchen. Always vacuumed and made sure the cleanup process was comfortable for Me and my family would definitely use them again in the future. read more

We had a leak in a water pipe in the attic above our bedroom. JCS Restoration is doing a superb job supporting us and restoring our bedroom. They do exactly what they promise to do. When Jimmy or Robert say they will have people come out to provide services like asbestos removal, wall repair, painting, cabinet repair, you can be sure that things will happen just as they promise. When I call my insurance company to request a status report, I find that JCS is ahead of me, they've already made inquiries and prompted the insurance company to take action. These people are professional, competent, and their service is superb. Their support has been invaluable to me. read more

This is a 3 step review I am going to do, We had an issue at our home with a burst pipe on the 2nd floor and had local shop/business come out to inspect. They recommended a Restoration company but we already had heard of another company who was very well known in the business. We decided to go with JSC through recommendation of the local rep who came out, so far there initial contact and inspection as well as work ethic in my opinion is very good. They got the initial setup done quick and professional as well as keeping site clean. I have submitted photos of there work and am pleased with this initial phase. I will be back for demo stage and finalization stage. read more

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Jonathan and Juan provided quality service during the demo portion of our leak repair. They were professional and kept us updated throughout the day adding additional value to the work they were doing. I highly recommend these two! read more

The guys did a great job. Also, repainting one wall a different color. They got to know my dogs so I didn't have to pen them up. I definitely recommend them. We had a previous leak and used a different company and they were good but these guys I was very impressed by them. Also, love the thank you note they sent me for the job. read more

A plumber attending to my leaking water heater suggested JCS. I had no previous experience with restoration companies. I was very pleased with the excellent work of JCS. While undergoing the restoration of the water-damaged wall next to my heater, JCS performed professionally. The entire organization of JCS from office staff to on-site technicians, the work was performed to my highest expectations. I highly recommend JCS for their expertise. read more

If I could give them 1 star I would! Horrible customer service, no communication between their own employees. Everyone is telling me different things. Please do your research before making such a big commitment! I wish I had! read more

JCS Restoration answered the call for services needed after our water heater spontaneously burst and delivered exceptional, quality service to get our house back to normal. We value their expertise and help in communicating with our home insurance on getting things fixed asap. Definitely recommend using JCS Restoration to get the job done if ever needed!! Thanks guys! read more

I just had some repairs done on my house and I just wanted to express just how pleased I am with the work the was done by Diocelina Fabian, she performed some drywall repairs and painted my garage and one of my bathrooms and did an amazing job. I'm truly grateful and pleased with her work. If you need that type of work, please request her, you will not be disappointed. I give her 5 STARS read more

JCS. Our life savers !! Had a flood a few months ago in my home and did not know what to do. I was recommended JCS by my insurance carrier and I am so glad that I used them. The mitigation team led by Jimmy came in and put my mind at ease. The Contents team led by Lisa took care of all our belongings. I hope I never have to go through this again, but if I do, I would definitely use JCS again.!!!!!!!! read more

This is a terrible company run by very incompetent/fraudulent people who will charge you by the estimates and not by work actually done. Falsifying claims to insurance on your behalf and when the insurance denies the charges they will attempt to charge you. We have apartment buildings and have dealt with many contractors and JCS Restoration is hands down the worst company I have ever dealt with in regard to honesty and integrity. Anything contrary to this statement from them is BS. There are many complaints reiterating the same complaints. BE WARNED!! read more

The service requested did match what JCS promised. Deeply disappointed to say the least. Management was considerably late regarding response time and scheduled finish time. The workers were extremely helpful but overworked, and it seemed to be a larger management issue. Recommended for small renovations, but do NOT recommend for full renovations. read more

I am extremely disappointed with the work done by this company on my house remodel. The job was rushed, poorly executed, and full of mistakes that have cost me more time and money to fix. read more