we had a slow leak on our RV and traveling through Flagstaff, the crew jumped right on it, figured…read moreout the problem and fixed the tire for us I chose them because of their reviews and it paid off, also I very seldom do reviews but they earned it!

Great people great service! I'll go back again and again. Pulled up and they took care of my…read moreproblem immediately.

Dawn is always extremely helpful when it comes to interlock devices/lifesafer. She is very nice…read moreand takes the time to understand and resolve any issues.

They were transparent with me about timing and the service that I needed. And I got my car back on…read moretime and everyone was nice and straightforward while making sure I knew everything I needed!

Had some trouble with my car a bit after a service there. They were so helpful, immediately offered…read moreto take a look at my car for free the next day- it ended up being completely unrelated. Even after figuring out it was an unrelated problem, they took the time to bring me into the garage and show me what could be going wrong with my car(pictured), offered to help me even more for free, and checked my transmission fluid level. Logan was super helpful, and took the time to help me even in the middle of this insane drunk couple screaming and getting aggressive with him in the lobby while he was talking to me. I have genuinely never experienced anything like what was happening. Logan had previously offered to get their car immediately back to them, and that it just needed to be put back together first. After further aggression, he asked them to leave, they continued to come back in and verbally attack him, cops were called by the drunks, and then the drunk boyfriend attempted to assault one of the cops that they literally called themselves- ending in him being arrested. And all the while they treated me with priority, kindness, and compassion. I even received a voucher for a free oil change and an offer for them to help another issue all for free. Seriously the nicest and most professional people I have ever met. Have never seen a place that can deal with drunks, cops, and witness reports while still looking at my car and keeping me updated. As well as getting it done in about 30 minutes. All for free. Seriously above and beyond, there's not words to describe how great these people are.

I stopped by and made an appointment for the next day at 10 am…read more Come in the next day at 10, and THE SAME GUY tells me he can't find my appointment. We talked until he found it, but he still made me wait over half an hour before they even brought my car in. What's the point of having an appointment? I asked him if they'll check my tire pressure as it said they would in your ad, and he said "sure". When my car was finally done, he tried to overcharge me, even though we had discussed price both when I made my appointment, and when I dropped the car off. I asked again if they checked my tire pressure since I'm going on a long drive tomorrow, he said "Yes - they do that automatically." I got home and checked my tires, and they were all low - one was 10 lbs. low. I don't know if he just stood there and lied to me, or if he's just stupid.

Yelp to the rescue again! On our a trip from California to New Mexico, we heard a recurring noise…read morethat seemed to be coming from one of the rear tires. We stopped at Sam's Club and it turns out that our wheels were out of balance so they fixed that. However, when we left, the noise was even louder. I looked on Yelp for a local Auto Mechanic. I found Auto Rehab which had a 4.9-star rating with 94 reviews. They saved the day for us! Right off the bat, from our description they thought it was likely a bad wheel bearing. We left our car with them at about 1pm and walked across the street to a cute little coffee house. We got a call in less than an hour to confirm the problem and get the price. We had already started looking for hotels since we didn't think there would be any way our car would be ready the same day. They did, however, say they'd do their best, which we appreciated! At about 3pm, we walked back to the shop. Our car was out for a test drive. It was fixed!! We got on our way and would make it back for a cousin's 80th birthday dinner the next day! Added bonus: The owner is Derek and the other employee who helped us was Troy. They were both super nice. We thought the price was fair. And Derek provides an additional warranty beyond the normal 12k miles. He told us the repair is guaranteed for 2 years. He said he buys the extra warranty because a lot of his customers are passing through town and live in other states. All we have to do is call him if we have a problem within two years and he'll give us a number of a local mechanic that will honor the warranty. How cool is that?! We were also impressed when Troy brought out the damaged part to show us without us even asking. Lastly, they have a very comfortable waiting room with tables and a sofa. I hope we don't have future car trouble near Flagstaff, but if we do, we would absolutely go back to this shop.

My daughter is a student at NAU, and she was having coffee in her car with a friend, when her…read moreengine started to make noise and basically boiled over antifreeze onto the ground. She called me on FaceTime (I live in Phoenix), and I had her go get some 50/50 pre-mixed antifreeze and top it off. It didn't leak at that time, she then was able to drive to her apartment, where she noticed it was still dripping on to the ground under her vehicle, indicating a leak when warmed up and pressured up. I looked up the highest rated auto mechanics in Flagstaff and Auto Rehab was near the top. I called them and spoke with the owner, Derek, who was easy to speak to about what I suspected the cause was. He agreed and got us in the same day! Within a few hours he had called me with the diagnosis from the pressure test, and they confirmed there was a unique hose that had a leak, that was hard to get to; connects with a T fitting from the water pump to the heater core. I green lit the repair, which notably was about $50-$80 less per hour on the labor rate, than I spent in in Reno, Vegas, and Phoenix back in 2022 (it was a bad year...owned a Jeep G. Cherokee). So, I was happy about that. There was only one hose in town, and they had it ready early the next morning. They even aired up the tires when I advised OnStar was showing all four to be 5 lbs low. Very happy overall, felt like I can trust them to be honest and not upcharge with fishing expeditions to find other things to add on the repairs list. Prices seemed quite fair in this outrageous time we're in now. They've earned my trust for the next time if that ever comes, since my daughter is up there alone. Last thing...the repair includes a 2-year/24K-mile warranty that's good almost anywhere. Not saying other shops are bad...just saying this shop was GREAT!

Had exactly what i needed! Went in and asked for a part and in no time received what i wanted. Was…read morea factory part as well no aftermarket.

I can't say enough great things about this family owned business! We were on our way to Colorado…read morewhen our trailer decided to hit a pothole and break our leaf springs. Unfortunately, the 40 east freeway going to Flagstaff has the worst roads ever. I suggest staying the fast line. Anyways, I called P&M, and Pete answered and said to come by the shop the next day to see if he has the parts. Lo and behold he had the part for our trailer! He was such a lifesaver and we were able to continue our trip to Colorado! Pete and Mary really care about their customers, and they are so knowledgeable about RV's and trailers. I recommend getting your parts from them! Thank you so much, Pete and Mary!

Our road trip from San Diego, CA to our Sedona and Grand Canyon vacation destinations came with an…read moreunexpected car problem as we got to our rest stop midway through at Flagstaff on Wednesday afternoon. We are very grateful for Adam at Ascot Automotive who accommodated our request to check the check engine light issue on our Ford Edge even though they were already booked for the week. He listened and empathized with our situation to make it back home safely to California by Friday. When we arrived to Ascot Automotive on Thursday morning, Adam took care of us with great professionalism and honesty. After taking our information, he offered to have one of his staff drive us back to the hotel. He kept us updated from the point of the car diagnostics to the details of parts and labor for the repair. By Thursday afternoon, we agreed to have the repairs done. On Friday morning, our car was ready so he sent Darius to pick us up from our hotel to Ascot to pay and pick up our car. Price wise, the cost of the diagnostic, parts, and labor were very reasonable. I am writing this review on our drive back to San Diego. We couldn't be happier with how well our Ford Edge is running. Most of all, we are very happy with our experience and the excellent customer care Adam, Cody, and Darius provided at Ascot. They definitely deserve a 5 plus star rating!

Please do not go to this auto shop. They are a waste of money. They charged me over $100.00 dollars…read morefor a battery charge. Didn't tell me the price upfront and still didn't solve my problem.

My daughter goes to school up in Flagstaff and drives a Mercedes, I called several different…read moreautomotive mechanics in Flagstaff and they do not work on Mercedes but finally thank goodness found Apex Automotive to look at some noises coming from underneath her car. My first thought was CV joints or something difficult and expensive to fix on a Mercedes. Come to find out Apex Automotive is very honest and only found some underneath plastic protectors that had come loose and tightened everything up and only charged me one hour of labor. Thank you, Audra for scheduling us in so quickly and working with my daughter to get the car dropped off and picked up. I would highly rate Apex Automotive in the future.

These guys have taken care of both of the Minis I've owned. Currently taking care of my 2022 and…read morecouldn't be happier with the service I receive and the work they do!! The best shop in town!

I have been taking my vehicles to Coconino Motors for years. Trusting your mechanic is so important…read moresince having a safe and reliable car or truck is essential. Once, I referred someone to Coconino Motors and the told her that she was going to need an expensive repair to her CV boot or something like that. She didn't take their advice and the next thing I knew she had a broken axle. Lesson learned. Always listen to a mechanic that you can trust!

I was having a bad day. Coolant wouldn't hold near Munds Park, coming from Williams, in heavy rain…read more I called Coconino Motors based on an alternative option given to me by roadside assistance. I called Pat answered and he was honest. Friday at 2, when I thought I'd be looking at an unexpected hotel bill on top of the tow and repair. Pat and his technician found out it was busted radiator cap, called for the part, and set me up quickly. I would bring my truck here, from Phoenix, to have service. The cost was reasonable to boot. Not all heroes wear capes. Thanks Pat and team!! Say hi to Tito.