I can't thank you enough for helping us when we really needed it! We were bringing our daughter…read morefrom Wisconsin to the Grand Canyon to work for the summer in her car when something was going wrong with what I thought the brakes. They knew it was an emergency, but they took care of us as if we were a long time customer. Fair price, and quick turnaround!

Came here to get a check engine light, code P0026 & P0028. Showed him the scanner picture, acted…read morelike he didn't know what was going on. I think he didn't speak English so I talked to him in Spanish so no miscommunication there. Finally told me to wait outside but 15 min later, nada. Off to Andersons I go I guess.

we had a slow leak on our RV and traveling through Flagstaff, the crew jumped right on it, figured…read moreout the problem and fixed the tire for us I chose them because of their reviews and it paid off, also I very seldom do reviews but they earned it!

Great people great service! I'll go back again and again. Pulled up and they took care of my…read moreproblem immediately.

Had exactly what i needed! Went in and asked for a part and in no time received what i wanted. Was…read morea factory part as well no aftermarket.

I can't say enough great things about this family owned business! We were on our way to Colorado…read morewhen our trailer decided to hit a pothole and break our leaf springs. Unfortunately, the 40 east freeway going to Flagstaff has the worst roads ever. I suggest staying the fast line. Anyways, I called P&M, and Pete answered and said to come by the shop the next day to see if he has the parts. Lo and behold he had the part for our trailer! He was such a lifesaver and we were able to continue our trip to Colorado! Pete and Mary really care about their customers, and they are so knowledgeable about RV's and trailers. I recommend getting your parts from them! Thank you so much, Pete and Mary!

This is my first visit to Discount Tires since I am from California, and their sister stores are…read morecalled America's Tire. I have been to numerous America's Tire stores throughout California, and I have found their service to be top notch. Discount Tire in Flagstaff off of Milton Road was no different than my experience with America's Tire in California. I had a flat tire fifty miles outside of Flagstaff on the first leg of my trip to Oklahoma City from California. The tire had damage to the sidewall so it was not repairable. Brennan assisted me and he was professional, helpful, empathetic, and kind. Unfortunately, they didn't have my tire in stock so he was able to order it after 5 pm on Friday and get it shipped to his store the next morning. He made things so easy for me that I was back on the road by early Saturday afternoon. Everything worked out well without a hitch. Brennan made things go very smoothly. I couldn't ask for any better service. The employees that I encountered at the store were very kind and friendly. They made me feel like a valued customer. This was quite a busy store, but they are able to move cars out very quickly. Thanks to Brennan and the rest of the Discount Tire team at the Milton Rd. store for making my minor mishap an easy resolution. This is why I have been buying my tires at America's Tire/Discount Tire for many years. They provide quick and courteous service, no matter which store I go to.

We were on our way home to Las Vegas, Nevada from Albuquerque, New Mexico at mile marker 186 had a…read morehorrible flat tire in some severe inclement weather. After waiting two hours for a tow truck we were towed to discount tire on Milton Road in Flagstaff. We got online ordered a set of tires and made our appointment for 10:30 AM Monday morning. As the flat occurred Sunday evening. I called at 8:10 AM just after opening and spoke to Emily, who was extremely friendly, professional and went above and beyond. Emily said come in ASAP and they would get us out the door and back on the road as soon as possible. We got there as soon as we could and we were in and out with four brand new tires in 45 minutes! Brennan stepped in and helped out while Emily was busy when we arrived then Emily took over, what great teamwork! This place was super neat and clean and their customer service is top-notch without a doubt! We got some extremely good tires Yokohama brand which is a brand that we purchased for years and the value was great as well! Thank you for all that you did to help us and get us back on the road as speedy as possible Emily and your team!

I was passing through and my engine coolant light turned on. Couldn't tell which color was it in so…read moreI went it and Carl helped me out right away. He checked the color, topped it off with no charge. Thanks again Carl!

I was going through such a hard time and was passing through town and ended up getting in an…read moreaccident and they literally looked out for me and helped me so I could get back on the road and were so kind! I recommend everyone comes here! I am so appreciative of the team that helped me here!

Yelp to the rescue again! On our a trip from California to New Mexico, we heard a recurring noise…read morethat seemed to be coming from one of the rear tires. We stopped at Sam's Club and it turns out that our wheels were out of balance so they fixed that. However, when we left, the noise was even louder. I looked on Yelp for a local Auto Mechanic. I found Auto Rehab which had a 4.9-star rating with 94 reviews. They saved the day for us! Right off the bat, from our description they thought it was likely a bad wheel bearing. We left our car with them at about 1pm and walked across the street to a cute little coffee house. We got a call in less than an hour to confirm the problem and get the price. We had already started looking for hotels since we didn't think there would be any way our car would be ready the same day. They did, however, say they'd do their best, which we appreciated! At about 3pm, we walked back to the shop. Our car was out for a test drive. It was fixed!! We got on our way and would make it back for a cousin's 80th birthday dinner the next day! Added bonus: The owner is Derek and the other employee who helped us was Troy. They were both super nice. We thought the price was fair. And Derek provides an additional warranty beyond the normal 12k miles. He told us the repair is guaranteed for 2 years. He said he buys the extra warranty because a lot of his customers are passing through town and live in other states. All we have to do is call him if we have a problem within two years and he'll give us a number of a local mechanic that will honor the warranty. How cool is that?! We were also impressed when Troy brought out the damaged part to show us without us even asking. Lastly, they have a very comfortable waiting room with tables and a sofa. I hope we don't have future car trouble near Flagstaff, but if we do, we would absolutely go back to this shop.

Popped in today because the car was making a noise and, of course, it wouldn't make the noise for…read moreDerek when he drove it around, but absolutely fantastic as always and if the car makes the noise again we'll be back!

Had some trouble with my car a bit after a service there. They were so helpful, immediately offered…read moreto take a look at my car for free the next day- it ended up being completely unrelated. Even after figuring out it was an unrelated problem, they took the time to bring me into the garage and show me what could be going wrong with my car(pictured), offered to help me even more for free, and checked my transmission fluid level. Logan was super helpful, and took the time to help me even in the middle of this insane drunk couple screaming and getting aggressive with him in the lobby while he was talking to me. I have genuinely never experienced anything like what was happening. Logan had previously offered to get their car immediately back to them, and that it just needed to be put back together first. After further aggression, he asked them to leave, they continued to come back in and verbally attack him, cops were called by the drunks, and then the drunk boyfriend attempted to assault one of the cops that they literally called themselves- ending in him being arrested. And all the while they treated me with priority, kindness, and compassion. I even received a voucher for a free oil change and an offer for them to help another issue all for free. Seriously the nicest and most professional people I have ever met. Have never seen a place that can deal with drunks, cops, and witness reports while still looking at my car and keeping me updated. As well as getting it done in about 30 minutes. All for free. Seriously above and beyond, there's not words to describe how great these people are.

I stopped by and made an appointment for the next day at 10 am…read more Come in the next day at 10, and THE SAME GUY tells me he can't find my appointment. We talked until he found it, but he still made me wait over half an hour before they even brought my car in. What's the point of having an appointment? I asked him if they'll check my tire pressure as it said they would in your ad, and he said "sure". When my car was finally done, he tried to overcharge me, even though we had discussed price both when I made my appointment, and when I dropped the car off. I asked again if they checked my tire pressure since I'm going on a long drive tomorrow, he said "Yes - they do that automatically." I got home and checked my tires, and they were all low - one was 10 lbs. low. I don't know if he just stood there and lied to me, or if he's just stupid.

We were traveling through Flagstaff and planning to stay for 1 night when the van started…read moremisbehaving. Very ominous noise from the front suspension. I called Randy's about 4:30 and they set me up for 8 the next morning. They got right on it and were finished by early afternoon. Great service, friendly place, and very fair pricing. I highly recommend Randy's if you need service in Flagstaff.

I want to share the experiences I have been having with Randy's Downtown Garage. I brought my car…read morein because my fuel door wouldn't open. Randy's said the fuel door and spring mechanism would need to be ordered and they charged me $546 to fix the door. I trusted them (my error for sure) and didn't research the estimate they gave and had them do the work. I later began to look into the costs and found that the price for a fuel door for my car was at the most $112, while Randy's charged me $245. Furthermore I learned when I dropped by the dealership that it wasn't necessary to replace the fuel door to fix the clip and spring that were the problem. In fact, Randy's charged me for those parts separately as well, at a rate more than double what the dealership cost. The dealership offered an estimate of $201 to repair the fuel door, a full $345 more than Randy's charged. I wrote a civil letter to Randy's and their owner, Harry Curtin, asking for a refund of the difference between what they charged and the more customary charge of $201. Two months later I have (of course) not heard nor received anything. I would strongly advise anyone to be very cautious with Randy's Downtown Garage. Certainly don't accept any estimate from them (as I did) as reasonable. I have not found them to be an honest business.