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    Pep Boys

    3.3 (36 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    Toytota pink coolant
    Linh Y.

    The day after my arrival to Sedona, AZ, I drove to Pep Boys in Flagstaff, AZ, to have my rental car coolant refilled with coolant. The Pep Boys technician who helped me was very friendly and pleasant. He mentioned that the generic brand coolant would do just fine, but I wanted the real deal since I was travelling a distance. He understood and obliged. He refilled the coolant with the Toyota pink coolant to the full line accordingly. Thank you sir! I believe his name was Tim... sorry if it's not... I just remember his name started with a T... if that's not either, so sorry I forgot... it's been more than 2 months since my road trip till now... this is a delayed review LOL). Thank you for all your help. I appreciate you. This is what customer service should be... having the staff that attends to their customer needs and having the inventory in stock at all times. I understand due to circumstance not all can be accommodated every single time, but we'll take what we can get as customers. I don't think I'll be back to this Pep Boys unless I head back to AZ and need this service again. But all the very best to this Pep Boys! Keep up the excellent customer service. Thanks again! By the way, I wasn't charged for the coolant since it was part of the Enterprise + Pep Boys rental car maintenance servicing agreement. Thank you!

    Paula D.

    Took my SUV in for a routine oil change. I was told I needed new valve cover gaskets, a new oil pan, an oil pan gasket, a new oil pressure switch, and a brake fluid flush. I was handed an estimate for over $1400. I come from a family of mechanics, both sides, I paid attention over the decades. I went home and checked my valve cover gaskets and my oil pan. I did notice they made a huge mess with oil everywhere which is the reason for the oil smell. After three days and nights, no oil leak from my oil pan or valve covers. I phoned our family mechanic up, who is my uncle, and we crawled under the SUV. Nothing. We degreased the engine and washed it down. Pep Boys charge for just a new oil pan $565. Rock Auto is $187. - Don't need it. Pep Boys cost for oil pressure switch $153. AutoZone was $18. - Didn't need it. We found out they didn't reset the oil pressure switch on the dashboard. I learned two new things today: installing an oil pressure switch on my own and resetting the dashboard. Changed it anyway since I bought it. The brake fluid was clear. Never needed a brake fluid flush. SMH. On top of all this, my oil change was $79.99. I always keep my invoices and they changed it back to $21.94. Come on Pep Boys! Ripping women off! Sorry Pep Boys, this girl knows her engines and auto parts guru is just what I do for a side hobby. What did this cost me in the end? $18 for an oil pressure switch and $70 to my uncle for vehicle inspection, cleaning the engine, checking my gaskets, replacing my oil pressure switch, and teaching this girl a little more about engine maintenance. A whole lot better than $1481.65.

    Justine C.

    Absolutely HORRIBLE service. They replaced my tires which took a half hour longer than they stated it would take at most. I wasn't too bothered by that because they informed me they were working on a TPMS sensor that was giving them some trouble. Once done, they assured me that it was good to go and I shouldn't have any issues. After leaving, the TPMS alert went off. I tried calling this location multiple times but they would not pick up. I had to bring my car to Toyota who removed the tires for me and sent me pictures of my sensor that was obviously BROKEN AND TAPED BACK TOGETHER!!! I physically went to pep boys and asked them to make this right. The manager was extremely rude, treated me like I didn't know what I was talking about, and wouldn't even let me get two words in. He dictated that they would replace it with an aftermarket part and that I would have to pay for it. I told them they broke an original Toyota part and it needs to be replaced with another original Toyota part and I shouldn't have to pay for them breaking it. He refused and said only an aftermarket part out of my pocket and claimed the images Toyota sent me were fake. What?!? So they belittle me and they want me to settle for a cheaper part that wasn't the original one they broke on my car?? Out of my pocket?? I just simply wanted my car back to the way it was before the issue. I get a business being careful of scamming customers lying, but there was no broken TPMS sensor noted when they replaced my tires and my TPMS system worked fine before I went there. I was treated like I was a liar but it was clear they broke the part, especially when they emphasized the difficult time they had with the sensor. I thought coming here was the right decision with the military discount they offer but it turns out they treat Veterans horribly. Worst customer service I've ever had at a tire shop, I made a mistake not going to Discount Tire. This place treats their customers like garbage! My family and I will never go here again and I don't recommend you do either.

    Mark J.

    These guys did a great job on my tire swap! Super helpful and made sure I saved money by reusing my TPMS sensors from my old rims. Thanks guys, truck drives great with these new shoes!

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    5 months ago

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    10 months ago

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    6 months ago

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    4 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Another great experience with Devon and the pep boys staff. I highly recommend these guys for major and regular maintenance.

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    When one has a flat tire, one can't wait until "tomorrow at 4 o'clock" It is an "It needs fixing now" kinda thing

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    5 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    We had a flat tire and they changed it very fast. They were very nice and professional. We absolutely recommend it!

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Thanks Devon for getting me in right away and always friendly and make the car repair experience less stressful!

    Mentioned in 3 reviews

    Read more highlights

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    R & A Import Auto Parts & Repair

    R & A Import Auto Parts & Repair

    (42 reviews)

    These guys are the best of the best. Honest and trustworthy. I have used them for years.read more

    Steve who says he is the manager of R&A Import Auto just sent a message trying to play victim and…read moreact like he didn't tell my mother she needs both catalytic converters replaced because of P0420 and P0430 codes and saying it didn't happen at his shop when it did. He kept interrupting her and wouldn't listen when she asked what the underlying issue was and cut her off and said no they just need to be replaced. He also said there wasn't an elderly woman there at the same time who left without her car because it wouldn't start. Yes, this happened in front of me and she was furious and I immediately decided I was hesitant about him and after his conversation with my mother by the car in front of me I knew for CERTAIN he would not be working on any vehicle we had. It's really not difficult to understand that if you're going to behave that way, you're probably going to get a bad review for it especially when someone drives up from Camp Verde and the simple answer to make sure that doesn't happen is to behave like a professional and not act that way in front of potential customers. My mother has a Toyota Sienna. I am in a Reddit group with lots of skiers, campers, and snowboarders that's over 300,000 strong and I was on the phone with one of them when this transpired at this shop. Everyone has bad days, but what really makes a difference is the amount of integrity a person has and whether or not they tell the truth when they're called out and that didn't happen here. The parking alone at this place was an absolute nightmare because it was on the corner and almost right at the light, but this refusal to take responsibility really makes a strong point here and it isn't good.

    Pep Boys - autorepair - Updated May 2026

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