Great shoutout for Corbin, he's knowledgeable, friendly and quick service. I brought my rental car there due to the tpms signal in my car. I was kind of worried that it would affect my roadtrip. Corbin did an excellent job to check each tires and reassured me that it maybe due to the weather, all the tires were okay without any nails or sharp stones. Discount tire never disappointed me, they are always some of the friendliest people I've met - honest, helpful knowledgeable and friendly. read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

Need to get 3 tires to match the one I got couple weeks ago when I had a flat. I hope they don't try to make me buy expensive tires, I'm luckily able to get the cheapie ones they have in my size. I want to buy a new car soon so I only want the cheapie ones tires. They are remodeling so I took a pic just to show the before and after. The bare floors etc do not bother me, I'm only here to concern about tires. But it's fun to see a remodel. I'm mad at myself that I didn't arrive early than 10am cuz there's 5-6 people ahead of me in line. I have all day to hang out and it's near the mall and a Starbucks. Maybe I'll go have a matcha and walk over there! This is the best location near the mall, for stuff to do if you have to wait a few hours. read more

Discount Tire - Bare floors during remodel of lobby - Tires Near Me - Flagstaff, Arizona

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Grateful for the team at Discount Tire. I had a tire almost blow after hitting a pothole and stopped at this place right as they opened. The stars aligned and they actually had my tire size and the time to get it installed despite how busy they were right as the store was opening. I needed the vehicle complete as soon as possible and they made it happen. One large bonus is the military discount. The cost of the tires is comparable to any other location but the discount definitely helps a bit when you replace all 4 tires. Props to Dylan, the tech who got the vehicle done in less than 20 min. Super knowledgeable and kind! Fastest tire change I have had in my lifetime. No exaggeration. read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

Had a tire going low and had already taken it to 2 other shops that couldn't find the leak over the past 2 months. This shop found 3 places the tire was leaking and offered to replace it with a different brand they had in stock since I was traveling through and wouldn't be there by the time the same replacement could be ordered and received. I told them I was good and would wait until I got back home so I could get an exact brand replacement. They made sure I had a loaner tire as a spare so I would be able to continue home if I had anymore tire woes on the way. Very professional, great service and strived to ensure timely turn around. I would definitely use this Discount Tires shop again. read more

I ordered tires and made an appointment online. This was quick and easy! The staff here is great. Very welcoming and thorough. They got me fixed up and ready to go so fast! I had a bad experience at Big O on the east side last year (I will definitely not return). Discount Tires blows the competition out of the water, in every way! I highly recommend them. read more

I come here because it's convenient, the customer service is okay however every single time I come for new tires, repair, tpms replacement, or anything that has to do with my tires- they never reset my pressure and I always have to drive through to have them update it. I wish I was exaggerating but I haven't had a single experience otherwise. It's frustrating, but not the end of the world. I'd immediately give this place four stars if they could finish the job all the way through. I'd give five stars if the pricing was better but that's on the company not on the employees. read more

UPDATE: The supposed response from "Customer Care" led to asking for more explicit contact info for further info which did not seem connected to Discount Tire's at all. Probably some company buying mailing lists to advertise. What a worthless company response. Please see the copy of my review posted on Next Door Neighborhood (attached photos). I could not find a way to just copy and paste my review so I attached photos of it. read more

Discount Tire - A review of Discount Tire that was posted on my local Next Store Neighborhood site. - Tires Near Me - Flagstaff, Arizona

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What an amazing team. Alec here swore to help me with my tire situation. I was sad to learn my tire couldn't be repaired. Alec reassurede we could work something out. I informed Alec I had no money for even a used tire. He went inside and found a near new tire and insisted we put it on so I could return home safely. I am so grateful. I will be back soon to replace the other 3. Highly recommended read more

damaged my 1200$ wheels and told me it was impossibe for them to do it. terrible service the manager had know what he was doing and didnt care abount anyone there. Do not go here!!!! read more

Thank you Darrin from Discount Tires! Should up in a bind with a low tire right before a 500 mile road trip. 30 minutes before they closed Darrin and team hooked us up and had the tires in stock and ready to go! Thank you! read more

Over the years, Discount Tire has been my go to as their prices are fair, their service is awesome, they have quality tires, and a great warranty! There are always great sales and rebates going on as well! I had a slow leak in one of my tires right as I was heading to a meeting. I stopped in, they filled the tire and gave me an assessment of the wear and tear on my tires. It was a very slow leak as my tire light did not go on again until Saturday of Labor Day weekend. I had just visited a friend, and had my dogs with me. I decided to stop in at Discount Tire and get the tire filled again, but to set an appointment for Tuesday, since they were closed Sunday and Monday for the holiday. They were quite busy and it was 3:30 PM! They had some excellent promotions going on, and I was told they could get me in today. I told the sales guy I had my dogs with me, but he said they were welcome to come inside. We decided what tires would work best for me, and I ordered them online. He finished up the paperwork and I drove to Starbucks to grab a beverage, returned and went inside with my dogs about 4PM. After about 20 minutes, I decided to walk my dogs around the area. I receive texts with updates, and as we walked back just before 5 PM, I received a text that my vehicle is ready! With my last purchase, I had done the mistake of purchasing from the dealership, because they had a buy three get one free, which really equates to more than what you pay at Discount Tire! The funny thing is, if you have a nail in your tire, they send you to Discount Tire. At one point, I had a nail in the sidewall on one of my tires, Discount said they could not repair, but put my spare on and it turned into a nightmare at the dealership with those tires, figuring out the proration of the warranty, etc. I've had to do this in the past with other vehicles at Discount Tire, and it was never a nightmare! Discount Tire will forever be my go to for tires, and I really appreciate the speedy service and quality tires at a great discount that they put on my vehicle on Labor Day weekend! read more

Brandon and staff thank you so much for having such a solid team and helping us as fast as you did to get up back on the road. This is why we only buy tires from DISCOUNT TIRE the service is top 10!!!!!!!' read more

Made an appointment a day in advance to replace 2 tires that were under warranty and to rotate the tires and do an alignment - all recommended by discount the day before when I can In for an eval. First, the warranty for my tires is 60k miles... these are only 15k miles in and at 4/32nds already. They tried to not accept my warranty because of "alignment and wear on the outside". When I showed the reciepts for multiple alignments I had done within the 15k miles, they said "fine we'll give you a free alignment for these $300 tires that should be under warranty that you have to buy again 15k miles later....". This seems absolutely ridiculous to me but I just need safe tires so I say fine. Today I drop my car off at 10am for the 3 things- replace tires, rotate them, align them. And they sell me on some lug nuts. They are supposed to close at 5 PM because it's a Saturday and they are not open on Sundays and Monday is a holiday so I would not be able to get my car until Tuesday even though I need to travel Monday afternoon. So I make sure to be here when they close at five. And when I come in, I pay for the upgraded lug nuts and we're going through everything and I say I just wanna make sure they did all the things that we paid for here. And the guy goes. Oh actually I don't know if they aligned it. Let me check. Five minutes of him fumbling around in the garage and then he tells me that actually they haven't done the alignment but now they can rush an alignment and it might be 10 minutes or 40 minutes. He's not sure. Why did I make an appointment the day prior for 2 pm today? Why did I drop my car off 4 hours early and give them the entire day? If they were even going to do the work. And if I hadn't have asked if all the work was done, they would have just let me take the car and then AGAIN later told me my tire warranty wasn't right because of alignment, alignment that I paid them for that they completely neglected. I hate this $&!%. Just do your job please- within the agreed upon timeframe. By the way, Christopher with the cool mustache was very kind and he just had to catch a grenade here as when I walked in to pick up my car, he just happened to be the person to talk to me. I had not worked with him prior. But he did do my alignment very quickly this evening and was very apologetic over the whole thing.. I believe it was Juan who did not write my name down on the alignment board, which apparently is how they figure out who needs an alignment that day. I'm all for systems that are simple like using a whiteboard when they work, but the reality is it's an hour after close, I missed happy hour with my friends. And I've now spent two days trying to get tires replaced that should've been under warranty that I've paid out-of-pocket several hundred dollars for. read more

RIPOFF!! Went to Flagstaff location because I need very simple and straight forward plug directly on center of tread. Waited an hour then they told it couldn't be done and I had to buy a new tire. Total BS! Took it to pepboys and they did it for $20. That was about 4 weeks ago and the plug tire is fine. read more

I was a walk-in traveling with our 5th wheel and on our way to Bryce and Zion. I had the pressure checked/adjusted by Conner. He was persistent and corrected all the rear tires on my F350 dually. I also asked a Customer Service Tech to please check the history on the tires that included the rotation. The tires needed rotation, the Customer Service Tech placed me on the schedule and I was done in about 45-60 minuets. The staff was attentive, they presented with a very focused attitude toward the customer. I felt "at home" even though my home Discount is in Humble, Tx. They have never let me down. read more

We were traveling from Texas to California when our tire blew out. We made it to Discount tire. They were fast and easy to work with. John was really awesome. I told him that my tire was wobbly and he tried to save me money where he could, but I ended up getting 4 new tires with a spare because of the service! Very satisfied, we got in a few minutes before they closed and they helped us out of a bind and got us back on the road safe and sound. read more

Apparently a slow leak in your tire takes up to two hours for repair. If I knew this I would have gone elsewhere. I got here at 4:30pm. 6:22pm and my vehicle is not even in the garage. When I asked about my vehicle, I got no response from who appears to be the manager of the store. He just looked at me. Disappointing since this is where I buy my tires. I'm going to have to go elsewhere for my tires after the bad customer service. read more

This review is for the amazing service we received from the store but particularly from Hunter today who understood my husband had a session in Sedona at his new job for what he was late because of his flat tire and he went above and beyond working super fast to help him out, we were so thankful for his care and effort that I had to come here to thank him again and to recommend this particular location which in my opinion has been the most helpful and professional discount tire shop we have ever been to read more

Absolutely awesome great service helped us get out in time to make a flight Bailey the manager was super helpful guy deserves a raise

i went and to get my tire checked out thinking it was the nail. Andrew hutton got the job done within 30 minutes when they told me it would take an hour. very fast service and they were all very respectful. read more

Driving from NY to Cali I was towed here from a flat tire in the middle of 15 W somewhere in beautiful Arizona. My VW had ridiculous wheel locks. Even though they were busy all day as I waited, the staff dedicated time to go looking for the right socket for the key locks. Even switched almost all of them over so I don't have to worry about this issue again. I'm happy now knowing I can continue my drive with new tires and a staff that truly showed dedication. Thank you! read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

I had been needing to get my TPMS looked at bc it hadn't gone off during a 3-day roadtrip. Tires looked fine, and it had been chilly, but figured it would have gone off after driving. About 30 min before I came here, I tried to put some air in the tires during a routine gas stop (check frequently on long road trips!), but the faulty hose made my tires leak a little bit more than they gave. Ended up I had a nail in my tire, who knows how long it was there! I like the complete service and check, they could have easily scanned the TPMS and said all was good. Thanks for a safe checkup and repair. Awesome service on a busy day. read more

Another hugh thank you to Discount Tires, as well a great big thank you to Brian the senior manager and Connor the other store manager for such amazing customer service, they truely cared and jumped into action to replace two tires that needed to be replaced... you two are great managers and it shows... totally greatful to both of you and will always highly recommend this location in Flagstaff Arizona... this location the last two times I've needed to replace my tires always give 5 stars always ... read more

Let me start off by saying that the staff is definitely friendly. They tried to help us at least. We went in to get 2 new tires, upon arrival, we were told that all of them needed to be replaced so we went ahead and did that instead. After a while, They called us saying that they'd have to break off our lugnut, and that they'd give us a card to get a new one. Having us leave with only 4 nuts on a tire. (Sure it's not the most unsafe thing in the world but the point of 5 studs is for 5 nuts. nothing less. otherwise it'd only have 4. common sense right?) Not mentioning the fact of our stud needing to be replaced as well. After getting another lugnut, we realized that the stud was completely stripped. Driving around town, we can feel that one of our tires isn't completely secure. After calling, the staff is trying to cover their own butts by saying they did tell us that we needed a new stud. but if that was the case, we would have done that immediately. Who wants to drive a car when you can feel that the tire is loose?? What if it falls off. Seems unsafe to me. I'm not saying to not go here, just please please please, ASK questions, make sure you know every detail before leaving because it seems as though they won't tell you themselves. No one should be driving around in a car that feels unsafe. read more

Brian at Discount Tire is PHENOMENAL. I have been doing business at this location for about 5yr now. I swap vehicles often, so that equates to 10 or more sets of tires for our household. My last few transactions have been with Brian and he has taken great care of me on every visit. Quick to help track down odd sized tires, not pushy, and really cares about the guests in his store. I appreciate all the hard work these guys put in for myself and their other customers. I highly recommend this location, and even more so, Brian! read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

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The staff at Discount Tire are so helpful and caring! My daughter was in a car accident that totaled her vehicle for which she had just had four new tires put on. The situation was difficult for many reasons and my daughter wanted to keep the tires for sentimental reasons to use on a replacement vehicle. Discount Tire staff and management not only took the tires off of the totaled vehicle but let her keep them at their store for several days until she was able to get her replacement vehicle. They even took off the step ups of the car so she could keep those as well! When she got her replaced vehicle, they put the tires back on for her, wrapped the old tires up in plastic and put them in the back of her vehicle for her. I am so thankful for Discount Tires' staff. They went above and beyond with service, care and empathy of the situation. I will always use Discount Tire for my tire needs. read more

Very friendly, knowledgeable, and professional employees. They helped me out immensely after the same tire was punctured twice in one month (after years and years of no tire issues.) Can't thank them enough! read more

Fantastic group of young men, brought my 2000 Excursion in today, and the guys were all great and helpful, fast service!

Free air check is an awesome service and great crew - shout to Adam Asst Mgr this guy knows customer service and is a good leader -- watched him on 2 occasions interact with his team and customers!!! Everyone is nice despite customers loosing there cool and stressful situations. FIRST CLASS read more

We have been loyal customers of Discount Tire for 35 years, and I am constantly impressed by the consistently high level of customer service we receive. Case in point - today I visited the Flagstaff store next to the Flagstaff Mall to get a tire pressure check. I received excellent and friendly service from Shane and I wanted to give him a shout out through this Yelp review. Thanks for great service Shane. read more

Had a slow leak in tire near Flagstaff so swung into Discount tire. Waited 2 hours for them to get to my tire. That's okay but when the guy got my truck up on the lift and the tire off he told me the tire wasn't fixed originally according to DOT Regis so he couldn't put it back on, nor would he put my spare back on. Told me I needed to buy a $250 tire. Basically they held my truck hostage and wouldn't put my spare on until I ponied up for a $250 tire! I don't know who runs this rip-off place but I will never use them again. read more

I was on a road trip and got a flat in flagstaff AZ, and my size tire was not available anywhere on the mountain. Good thing is, they overnighted the tire and I was on the road the next afternoon. Unexpected overnight stay, but could of been worse. read more

The worst customer service I have ever dealt with. Did not call me to tell me the car was done. Dropped the car early and had to call close to closing to see what was going on. Extremely rude Manager trying to tell me that the employee told me it would be 35 min. I laughed and was curious how he remembered from 11am this morning and the fact he was not even there. He was across the room and was not outside with us at our car. The employee tried to pass the blame to someone else. The Manager was very unprofessional and wanted to blame me for them not calling or letting me know the car was done. I had to call 30 min. before they closed. Just LOUSY customer service. I mentioned it was amazing he has such a great memory, what in the world was he doing working as a lifer at Discount tire! hahahaha! Loser! I will never come here again. I would go see ANDERSON GENERAL TIRE over these numbnuts! I am also going to complain to corp. about the manager talking to me in a very rude and unprofessional manner. What a boob! Save your time and money go to Anderson or elsewhere, these days, anyone can compete with discount tire. read more

Great service! After driving from KC to Flagstaff, my tire had a bubble and needed replaced. We took it to Discount Tire, and they put on a new tire in just minutes. They offered to remove my lugnut which is warped, but I'll use Honda for that. I can't use my lugnut as of now. The tire was affordable and has a warranty on it.. They had a few choices for me to choose. I thought the staff did great. I would actually be a loyal customer with Discount Tire, but my nearest Discount Tire is 45 minutes from my house...I'm seriously thinking of having the other 3 replaced, and if I need to drive 45 minutes to get this done, I will. I guess it's funny to say, I got a souvenir from Arizona, it's a brand new tire. Talk to Brandon at this location. He was very helpful. read more

We usually love Discount Tire, in our experience they have been reliable and helpful. However, last week, we had a very harrowing experience. Our salesperson was terrific and listened to what we wanted and needed. The turnaround time was very quick and communication was great. Our problem came after getting on the road. About 2 hours north of Flagstaff, in the middle of nowhere, my husband began to have trouble with the steering. He kept driving, thinking it was maybe the alignment or the road he was on. Imagine his surprise when his wheel came completely off!! The wheel rolled away, lug nuts flew everywhere and he was stranded. It's funny now, but only because he didn't roll the vehicle or crash into anything or anyone. Thanks to the kindness of strangers they located SOME of the lug nuts and the wheel and were able to jack the car up so he could get where he was going. Safely? Probably not. So, beware the quick turnaround time and make sure that they acattach your tire to your vehicle. read more

Wonderful and friendly service! They were busy, like usual, but I had an appointment so I was able to get in and out within an hour. They were helpful and gave me all the necessary information regarding my tire situation. read more

We are traveling from Florida eventually headed to Alaska. My husband decided that our jeep, which we pull behind the RV needed 4 new tires. We are just stopping in Flagstaff for the night, so we were hoping that we would be able to get the tires today. This store was great! Dropped the Jeep off and they had the tires on by the time we were finished grocery shopping at the Safeway next door. Great service!! THANK YOU read more

Johnathan helped me replace my entire tire set on my van before another long road trip. Got the best tires I could get for the best price I've ever seen in the states.. Amazing service and was out of there within an hour and a half.. Starbucks is just across the street. Good place to kill some time. Get your tires from these people. read more

Always a pleasure to come back to these gents. Wouldn't trust my Honda and it's tires with anyone else. I do get frustrated with wait times but that is a ME problem. read more

HARD TO FIND. Sadly I never made it to this location. I am not sure what the deal was with the listing and directions, but it was not easy to find. I did end up calling and somehow the number rang for a different location in Flagstaff. So I drove there instead. Service was decent. So to be clear, the review is based on not actually finding this location and the number in the listing going to another location. Ultimately I feel the business is responsible for making sure their listings online are correct. Still a good company and I would recommend either location in Flagstaff. read more