I had an awesome experience at Discount. They went far beyond expectations. Jace was great

This place is fantastic! Busy summer tourist season day.. A screw in my tire, and luckily, found mid afternoon on Saturday before the drive back to Phoenix . The place was busy as hell.. tourists from all over the country and locals as well. A big motor home had some massive blowouts and was blocking at least two of their bays. But damn, if they didn't keep pushing cars and tires and all manner of problems through to resolution! I have never seen a tire store like this be more efficient and friendly! Clean, fast, full of smiles! My repair was free under warranty but I gave a tip to Ron the manager, who, by the way, was working his butt off as well. He added some I am sure and we treated the guys to some cold Red Bulls. I'm impressed with this location! My service guy got an extra tip too! Thanks guys! read more

Discount Tire - A couple of the hard working men at Discount Tire enjoying a thank you Red Bull! - Tires Near Me - Flagstaff, Arizona

Went here to fill our tires. There was a massive line, which wasn't discount tires fault. They were assisting someone hauling a camper, and they found an even bigger issue. They addressed it right then and there. I was in line for almost an hour, BUT on the upside of things, it's good to see discount tire treating everyone with respect and providing a high quality experience for everyone. After the camper was fixed the line went much quicker, and they are always very respectful! Great experience overall read more

Discount Tire - Massive and time consuming line for air - Tires Near Me - Flagstaff, Arizona

Super service from friendly employees! Prices seem competitive too. Be sure to tip for your tire pressure checks.

I came in from Denver, due to a blowout. I wound up getting 4 tyres at a decent price. I found the service to be fast and efficient. Emily, Tyler, Cooper and Eric were all very nice and helpful! read more

Just got a used Jeep and needed the tires checked for a upcoming Cali trip. You can pull up in line and a awesome person will check the tread, and Psi on all your tires. I have bought tires for everything from a 66 Chevy Impala to a Dodge Challenger to a Ram pickup. They are always honest and fair. read more

Discount Tire - New tires for the Impala - Tires Near Me - Flagstaff, Arizona

Great price and great service! Jace, Kyle and Ron took great care of me. Had a slight issue that was quickly resolved. This is my second set of tires purchased and I highly recommend them! read more

Been waiting to give a Discount Tire a good review, so here's one of my firsts. I'll summarize this as short as possible. I've had a litany of issues with a number of Discount Tires across the country, either with tire replacements going flat or installing the wrong valve stem extensions. I've even had them not install lug nuts tight enough, resulting in them flying off while driving. That said, I just visited a DT in Goodyear AZ two weeks ago for a valve stem unseating completely into the rim. DT in Goodyear said we can't touch that tire with the tread life it has without replacing it. I agreed and said fine, replace the tire if that's what I need. Then they said, well-- because it's a dually-- servicing one side technically means servicing both tires on that side, so we'd have to replace both tires to fix that one valve stem. I said that was absolutely insane, and decided to pull into different parking lot, dismount my own tire, roll it over to them, so the could replace the tire and valve. They did that, but also left it pretty much in the state it was when I brought it in; leaking and not holding air. I then had to go to a tire shop in Mesa, where they showed me the wheel was cracked. Fortunately, they had a spare dually sprinter rim. But unfortunately, they still Sat the valve stem incorrectly and again, I'm back on the road with a leak. I get up to flagstaff, hop over to this DT. Guy inspected the tire with me, both deduced it's the valve stem if I just got a new tire, new wheel and different valve stem. Got me in within 45 minutes, didnt try to upsell me or tell me I have to buy all new tires. Just sat a valve stem that seals, called me back to actually inspect it before the put it back on. After they were done, didn't charge me a cent. Thanks guys! read more

10/10 Colin helped me find tires and rates that stayed within my budget, he was incredibly friendly and the service of changing my tires even with 2 cars ahead of me in line was quick and easy. I highly recommend this discount tire for friendly, affordable and quick service! read more

Normally, I have loved this location. They helped me replace tires in an emergency a few years back, are speedy with their service, and are normally kind but recently I went in for a simple tire rotation and was unimpressed by their communication with one another and myself--my car has a special lock and I communicated this to the front salesman who did not communicate it to the back team who I found pushing the car into the bay before I stopped them and told them how to turn my car on...They then misplaced my keys and asked if I had them before checking with each other (which they then found). read more

I have had various experiences over the years at this location, but the one thing that remains the same is the quality tires, pricing and awesome manager Ron! I am very particular with tires and how I want things done, and they always respect that and make sure it's down to my liking! The guys who fill tires with air, I give them props being in the cold dealing with a morning rush Monday mornings lol. I made the mistake of forgetting to change pressure from summer to winter (I like it a little lower in summer for a softer ride) so I went on a Monday to get the tires filled and I was laughing the entire time waiting. Because I realized, I wasn't the only one who forgot how busy Monday's are for discount tire LOL! The guys had such great attitudes with all of us waiting, they were so friendly and eager to get us all taken care of so we could be on our way. I really appreciate the great attention to detail they all have and how they respect our vehicles. Ron is a great manager and I really enjoy working with him. When it comes to wait times for service inside, yes it can vary. Things can come up, which could take one job a little longer. We live in a world that is so impatient and we have to change that. Give these guys some grace next time you go in, they are the best in town! read more

Discount Tire - Wait for air on Monday. - Tires Near Me - Flagstaff, Arizona

Since 2007 I've been using discount tires services and purchased plenty of tires this is the first time in all my years that Spencer our tech asked to check the PSI in the door of our car. I usually have to tell them to look at it and not just air up my tires by guessing.. I'm grateful to the great service by Spencer, this location trains their employees well. read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

Made an appointment the night before online, set an appointment and paid for the tires. Quick and simple the next day we showed up at 8 o'clock they took us in right away. They even washed our vehicle which is so awesome thank you very much. Technicians were professional attentive and answered our questions, you have an option to pay for warranty on the tires. No questions asked they replace it which I think is pretty awesome. I've used them at least four times in the last 15 years. I am extremely impatient and want things perfect. I had no complaints. read more

I had a flat tire repaired. The quality of the service team is top notch. I was in and out in less than 40 mins. Cannot beat the value-repair was free. I have used Discount Tire nation-wide for decades...Love them! read more

Had such a wonderful experience here! I was on a road trip so I didn't have an appointment and they got my car in right when they opened. They were super quick. Ron was extremely helpful and so kind! The guy with the curly hair was also so helpful and so was everyone else (sorry I forgot everyone's name except Ron's). I really appreciate their help! I highly recommend this place. Thank you so much!! read more

Discount is always reasonable and the service is top notch. No one likes getting tired, but this business doesn't right.

Discount replaced a flat tire and then threw the spare in the back of the van instead of securing it underneath the van where it belongs. Driving down the road I saw the tire alarm light was on - Discount also failed to reset the tire pressure monitoring system. First time I can remember that a tire shop has failed to do either of these. All this to replace a tire Discount charged me $300 for - quite a bit more than the original cost of the tire. Discount usually does well in my experience: not this time. read more

I've been to other tires shops in town and Discount Tire is above and beyond the best in terms of friendly, efficient and helpful service. Shout out to Dillon who gave me so much good information and got me in and out quickly, even as a walk-in. I will definitely be using them for all my future tire needs. read more

Stop by during a Roadtrip and was taking care by Brody. He was so sweet and nice. Totally happy 10/10. I would be happy if this is my local discount tire. read more

Discount Tire - My receipt - Tires Near Me - Flagstaff, Arizona

We were traveling from Texas when we started to get a vibration from our Jeep trailer. This store had the correct tires and stayed past closing to get them put on our trailer to allow us to continue on our trip with minimal interruption. Did a great job. A special shout out to Alec and Juan and the rest of the tire changing crew. Great job! read more

We were driving from Las Vegas to Phoenix in a rental car when a tire on the car developed a slow leak. We made an appointment at this Flagstaff Discount Tire location and were back on the road in less than an hour. We were pleased by their very courteous and efficient service! If we lived in the area, you can bet that we would give them our automotive service business without hesitation! read more

Brought car in at night. Made appointment. Came in early to drop off keys at 10am. Was assured it would be done by 3pm. It's now 4pm. Car isn't even on a lift. Do not tell a customer something if you can't deliver. It's bad business. read more

Service excellent in all respects. Oliver provided exemplary service. I am a long time customer. Great job...Val Mastrofini

This is the number one place for tires, rotation and balancing. Everyone is completely professional. I will always do my tire shopping at this discount tire. read more

The service requested exceeded the expectations and quality of customer service was outstanding! Best thing since sliced bread

We were traveling and blew out a tire. They took such good care of us and got us on our way! Very helpful and kind!! Much appreciated!!!

We have used Discount Tire exclusively for 30 years for all our tire needs. Nationwide, always excellent service, speedy turnaround, warranties are solid gold. There is no better tire service company. read more

I brought in my car cuz one of my tires was losing air quickly on a road trip. My car was all ready and fixed within an hour! This place has great customer service and even though it's a high stress environment, the staff never showed it. They all were courteous and pleasant. read more

Mario and another young man helped set us up with 4 new tires for our trailer. A simple mistake was made (to err is human), but Mario and Ron went above and beyond to make things right. We Highly recommend this business!! read more

R You just lookin or need a awakening these people destroyed my trailer they left a trailer wheel, loose with destroyed the frame of my trailer, and they have never compensated the cost of my fixing the trailer read more

The people at the counter and over the phone were nice and clearly enjoyed what they do. The problem is, their service team can't seem to do anything right. Story: I had 3 visits within 2 days at this store. First, I had a flat tire repair that I thought went smooth. I told them the back left side had the flat and they put my spare on the back RIGHT side. Came back to get it fixed and they said the tire was too old to work on, even after already working on it. Didn't even notice they did it wrong until it was too late, I simply trusted them. Next day, I get 4 new tires put on my Tesla. Come out to inspect them the next morning and realized they put one of the tires back on inside-out. Tires have an "inside" and "outside" marker on 2 places on each side of the tire. Had to take it back when I planned on going home to Phoenix and had it switched around. They also charged me $90 to put on the new tires, which seems really high. All around, the store is nice but their service department is both lacking efficiency, professionalism, and consistency. It's a bummer writing this review and they are a highly rated store. However, my 3 visits in only a few days paint a different picture. read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

Update on the first review. After taking the vehicle to a mechanic, it was determined the discount tire employees had released an unsafe vehicle onto the road. The mechanic explained the rear wheel weights were hitting the brake line. The brake line was almost snapped and the mechanic explained I was lucky to be alive. I do not feel comfortable ever going back to this location for service. WATCH OUT, DO NOT GO HERE. read more

Discount Tire - Business moto - Tires Near Me - Flagstaff, Arizona

avoid this place at all costs they couldn't even imagine inflate the tires properly then I get on the road and realized quickly they broke all the sensors in my tires a bunch of children working on supervise with no training go elsewhere read more

I have to admit, I did not expect when I walked into discount tire to have this kind of gracious kind hospitality by everybody that I met, from the manager to the agent to the technician everyone was very very kind and I had a great experience. Highly recommend everybody there. Thank you again. I was in and out back on the road safe. read more

Just needed air check. Nicely marked lines for air check --- service worker appeared after 5 minutes. He is masked up and very pleasant. Line is now quite long. I will try again on a non weekend day. read more

Discount Tire - Not too easy to get around the trailer. - Tires Near Me - Flagstaff, Arizona

Just curious. Do they tell everyone they need new wipers? Otherwise, they have been good. I especially like the free tire fill ups. I always tip the guys. read more

We are so thankful that they are open on Sunday! I always seem to have tire problems on Saturday night. read more

If I could give them no stars then I would. This store is shady and tried to rip me off. I took my car here on June 7th to check on a tire that had low air pressure. I asked how much it would cost and I was told that they do this service for free. I waited for 2 hours for them to tell me that they had located a single plug that could be the cause of the leaking air. They indicated that to repair the plug they'd have to take it out and put an entirely new one in. However, they believed their plugs to be too small for the hole so they said they could not complete the repair. Because of this reason they deemed my tire "unsafe to drive on" and refused to put my tire back on my car. The only option they provided me was to purchase a brand new tire. This was absurd to me that they were forcing me to purchase a tire or I wouldn't be able to leave. At this point I told them to put my spare on, because I realized that they just wanted my money. After I left, I discovered that they didn't even check the air on my spare and I had been driving on it at 20psi when it's rated for 60psi! So they actually made it very unsafe to drive on it. And to my surprise, upon taking my tire to another shop, we discovered a brand new screw placed in my original tire, the one that they would not put back on. The screw was not their before, as they had explained to me that there was only a single plug that needed to be fixed. This leads me to believe that they deliberately placed this in my tire after I said I was not going to buy a new tire. This is retaliation, bullying, and beyond horrible costumer service. Needless to say... I WILL NEVER GO TO A DISCOUNT TIRES ever again. read more

Only commenting on the free tire pressure check/fill here. I'm not car savvy whatsoever and I get a lot of car anxiety about maintenance, so services like these are a blessing. My car's low tire pressure light went off today with the super cold weather and I had heard from word of mouth that Discount Tire will check and fill your tire pressure for free. Drive around the back of the building past all the garages and there are cones to line up to get your pressure checked. I only waited for one car ahead of me. The guy working was super nice and helped me fill up all my tires and even filled them a little extra because of the super cold weather. I was in and out in less than 5 minutes! read more

I brought my car in for a low tire pressure warning. As I was on my way to Phoenix, I needed the tire checked. I waited 4 hours until the time they had been given to me for completion, unfortunately the time got extended for over an hour late. They are a very busy store and everybody is very nice, but they need to streamline their flat repair. One big positive is that behind the store they run an air check station. you just drive up and they will check and adjust your tire pressure for free. bery fast. if you have to go here probably make an appointment if you can, these visits are prioritize. read more