This shop probably saved us from a major disaster. We are traveling and we were able to come in…read morefirst thing on a Sunday and they diagnosed our brake and rotor problem right away. Quoted us an hour wait and we're probably done even sooner. The receptionist was very kind and the mechanic brought us out to see the damage that another shop overlooked. Since we are on a road trip we were very thankful for the fast and affordable repair that could have been a major disaster.

Had a bad MAF sensor! They did a great job with quality parts under a time crunch. Highly recommend!read more

In my opinion, after being in this industry for two decades, this is the BEST auto repair shop in…read moretown! Honest, affordable and trustworthy! Thats what everyone is looking for right? This family has solid Christian values! That's a HUGE plus in my opinion

Sally was super helpful when she got back to me so quickly. My friend and I have been…read moreroadtripping/camping for over a week when my car started dripping a concerning amount of oil. I was super stressed being a thousand miles away from home in a place I've never been to. Auto Rehab was able to get me in and fix the issue all within the morning and got it back early afternoon. Super helpful, affordable, and fast! That's everything I could've hoped for. Thanks you guys!

They were amazing we were on vacation on our way home to Colorado was staying the night in…read moreFlagstaff and could not start my truck call and had it towed to them first thing Saturday morning they had it done before 5:00 like promised and they were amazing we made it all the way home without them we would have been stranded until Monday I thank them very much

Stopped in on Sunday due to a coolant leak on my truck. They quickly got the problem diagnosed and…read morelet me know it was safe to drive back to Phoenix carefully. They could've easily tried to tell me it wasn't safe to drive home and try to fix it there to make some extra money. Great people and were honest with me and not just looking to make $. Thank you guys! I'll be a returning customer.

Thank you to Soto Brothers. My husband was traveling from California to Texas towing our jet ski…read more We had our trailer tires replaced the morning before he left CA. While traveling in Arizona at 8pm, he noticed grease leaking from one of the trailer tires. My husband called and they were able to help troubleshoot over the phone to check a few things and make sure it was safe for him to travel to their location in the morning. When they opened, they were able to look at the issue, provide us with the help we needed and got my husband home safely this morning. I can't thank you enough for the care and time that you provided while in the middle of nowhere and far away from home. Your kindness will be remembered.

Man, this place is great, service requested and was given immediately, value of a good tire shop is…read morerare but they were very helpful and found my issue.

I'm so glad I found this business. The price was certainly cheaper than a dealership and they got…read moreeverything done in 1 day.

Unfortunately like other places in flagstaff this shop went down hill. Brought my truck in without…read moredoing my research and just relying on old recommendations from years ago. I think they fixed my trucks issue... unfortunately I left the shop and found 2 new issues within 10 miles of headed home. I just woke up and tried my remote start not working? Basically everything they touched is worrying me. This is my daily driver I put probably 90 miles a day on this thing. At the end of the day I should have done my research and walked away as soon as I stepped foot into this place. Not mad at the shop I should take my truck back in a demand they fix the new issues but this would be the third time now and I feel like I will just leave with some slapped on temporary fix again. Long story short don't be like me DO YOUR RESEARCH!

These guys are the best of the best. Honest and trustworthy. I have used them for years.read more

Steve who says he is the manager of R&A Import Auto just sent a message trying to play victim and…read moreact like he didn't tell my mother she needs both catalytic converters replaced because of P0420 and P0430 codes and saying it didn't happen at his shop when it did. He kept interrupting her and wouldn't listen when she asked what the underlying issue was and cut her off and said no they just need to be replaced. He also said there wasn't an elderly woman there at the same time who left without her car because it wouldn't start. Yes, this happened in front of me and she was furious and I immediately decided I was hesitant about him and after his conversation with my mother by the car in front of me I knew for CERTAIN he would not be working on any vehicle we had. It's really not difficult to understand that if you're going to behave that way, you're probably going to get a bad review for it especially when someone drives up from Camp Verde and the simple answer to make sure that doesn't happen is to behave like a professional and not act that way in front of potential customers. My mother has a Toyota Sienna. I am in a Reddit group with lots of skiers, campers, and snowboarders that's over 300,000 strong and I was on the phone with one of them when this transpired at this shop. Everyone has bad days, but what really makes a difference is the amount of integrity a person has and whether or not they tell the truth when they're called out and that didn't happen here. The parking alone at this place was an absolute nightmare because it was on the corner and almost right at the light, but this refusal to take responsibility really makes a strong point here and it isn't good.

my car broke down while I was traveling thru flagstaff I was fortunate enough to find Flagstaff…read moreAuto Repair! They were able to diagnose my car's problem fix the problem and they had me back on the road, in about 5 hours. The owner Alex, and was kind, understanding, and most of all fair What more could you hope for! also have to say how much I enjoyed getting to know Bernie! He to was kind, courteous and a great guy! if I lived in flagstaff this shop would do all my auto repairs! Give Flagstaff Auto Repair a chance! I trust these guys!

Took my car in for a clicking noise; turned out to be a loose piece of plastic. They got me in the…read moresame day and fixed it for free within a few hours. Will definitely be going back!

When your car breaks down on vacation, you just want someone who knows what they're doing to take…read morecharge and get you back on the road. For us, Tino was that person. Our BMW broke down after 5pm on a Thursday, with a long drive home scheduled the next day. It seemed likely we'd be stuck all weekend waiting on a part. Instead, by Friday morning Tino had found the part in Tempe, arranged a courier, and had his team ready. By 4pm Friday, the car was fixed and running beautifully, and we were on the road home.

I have a 2004 Porsche Cayenne that I was towing my car hauler and blew a coolant overflow line…read moreburied in the valley. It was a $10 part that cost North of $1,000 to replace because of where it is located. I was really happy to find a competent shop that knows Porsches. They were able to get the part from LA in a couple of days and fix it right after that. They also found an unrelated issue and notified me. Since I had the time to shop around for that repair, they came in with the most reasonable quote. I'll add another review once that job has been completed. Thanks Ken's Import Service!

My daughters 3 month old car had a loose under car shield. I asked her to stop in the closets…read moregarage and have them zip tie it till we can figure out what to do next. Randy's garage took off the entire shield. That would have been fine if they did not destroy all the clips that are $50 at the dealer (yes they are special clips). They also threw the shield into the garbage. What they did is so wrong. They could have taken off the shield and gave it back to us with the clips that were not damaged (only 3 were damaged).

Car was in three times and they were never able to fix the problem. Of course, their credit card…read moremachine worked fine...Charged me almost $1500 for literally nothing. Submitted a customer resolution form and called the owner ( he never answered or called back ) and have not heard back from anyone from the shop. Great business model! Don't walk... run from this place.

Please do not go to this auto shop. They are a waste of money. They charged me over $100.00 dollars…read morefor a battery charge. Didn't tell me the price upfront and still didn't solve my problem.

My dad used to take our cars to Ascot when I was growing up. It was the only place he trusted. I've…read morebeen away from flagstaff for a long time, but moved back recently. We were looking for someplace to take my wife's vehicle for general servicing maintenance and thought I'd see how Ascot was these days. I'm pleased to say they are still the neighborhood shop I remember going to with my dad. Prices were reasonable and the staff was friendly. No one tried to sell us on any crazy maintenance "needs". I'll definitely keep using them for my vehicles moving forward.