I have NO words to express my gratitude and thankfulness for this Tire Kingdom which SAVED me from a disastrous situation that occurred at AutoNation Sanford and RENEWED my Spirit that there are a few hard working caring people still here that know how to take care of their customers brilliantly. I won't go into detail...it would take too long. I always get my Honda Accord Coupe serviced here, & have always been relieved to find a good place you can TRUST.
AutoNation Honda Sanford is very close to my home & I needed a quick oil change, so with their mailed coupon, I decided to go there just for that.....BAD & ALMOST COSTLY DECISION (how sad is that). So many things occurred, but THIS ONE: I was told that I needed "Valve Cover Gaskets" due to OIL LEAKING. Really? What this guy didn't know was that I had just completed this $300+
Gaskets Replacement at Tire Kingdom about 6 mos. ago. The guy wouldn't look at me & said "well, it's leaking oil & pooling on top". I asked him to write this down in my invoice & got the Oil changed.
Few days Later, I went to Tire Kingdom & had them check their Replacement work...leaking oil will be disatrous. The female Manager & the Service man who did the work showed me under the hood....NO OIL LEAK and AutoNation SHORTED ME A QUART OF OIL....screwed me over 1 Quart. Tire Kingdom put more oil in at NO CHARGE, and the Manager wrote an invoice for me stating what had occurred for documentation.
I was also told at AutoNation I needed new "LED Fog Lights" for a whopping $1200 (which I can find cheaper). A few days later, I noticed one of my FOG LIGHTS had FALLEN BACKWARDS into the Car...all you could see was a HOLE.
I called Tire Kingdom and this same wonderful female Manager said, "bring it in & we will see if we can fix it". I did and BOY DID THEY TAKE CARE OF ME. Not only did they see that AutoNation did NOT secure the Fog Light, which resulted in it dislodging & falling backwards, they were able to get the Fog Light WORKING AGAIN AT NO CHARGE...both my Fog Lights work.
I am a Customer FOR LIFE.....I will drive all the way from Sanford to this specific Tire Kingdom from now on. Please, PLEASE....don't ever change. From looking at all the Reviews, YOU CARE & TAKE CARE OF US...Your Customers at the best price possible. And from a Senior Disabled Female who is always fearful of getting screwed over, I have NO words on this remarkable Customer Service and I THANK YOU for building my Trust IN YOU!! read more