Terrible service...actually no service at all. Came with an appointment to do an inspection that was supposed to be a 90min service. Over 90mins later heard nothing called and was asked if I was leaving my car overnight and then told nothing was done. Was asked to come again the next morning. Then they said they would stay after hours to look at the car and it would be ready by 8pm, my appointment was at 4pm. Came at 8pm and my car wasn't even looked at and everything was closed up. When I came in they said they were working on my car when I could visibly see my car parked outside where I left it 4 hours ago. No value, terrible service, extremely disappointing and a complete waste of time. I will be getting service elsewhere. read more

It's never a good time to sit and wait for repairs but Brandon and Jason made my day with quick and courteous service. Thanks guys I'll be back for sure! read more

I've been bringing my RX350 Lexus and all of our cars to Tires plus for years. We trust them explicitly. We have bought tires from them and today I had a 50,000 mile check up. They are friendly and professional. I recommend them highly. read more

Had an appointment for oil change waited 2 hours and they never moved my truck. Went to Valvoline and was out in 30. read more

Tires plus on lake Mary and SunDrive. walked in got service started right away. Jason came out and looked at my trailer tires unloaded them got me all hooked up five star service then he went even further and found me a place that would install a trailer brake in my truck and set the appointment up for me. I highly recommend this place and my tires was a great price. I will be back and recommend this business read more

We have been using Tires Plus for all our vehicle needs for over 25 years and they have always been honest with us and have gone over and above to make sure our vehicles are properly taken care of. Jason, the manager, is the best. He is friendly and gets the job done! We highly recommend the Tires Plus Store in Lake Mary, Florida read more

I went in for a simple oil change and a light repair. I've been to tires plus before at other locations but I have to say the customer service at this location was excellent. My car was repaired quickly and they even took the time to go over everything that was done. I will definitely return here for future repairs read more

I give zero stars. I rarely write reviews, but I feel morally obligated to share my experience to help protect others. I brought my vehicle--a well-maintained 2012 Nissan Rogue with only 62,000 miles--to this location after hearing some noise and wanting to make sure everything was in good shape. Tires Plus gave me a detailed estimate totaling over $1,600, recommending replacement of both lower front control arms, an ignition coil, and alignment recalibration. I was concerned and decided to seek a second opinion. To my complete shock, the independent mechanic I visited afterward told me that NONE of the work Tires Plus recommended was necessary. All my car actually needed was a routine transmission tune-up. The suspension, control arms, and ignition coil were all in proper working order. I can't help but wonder how many others have agreed to expensive repairs here without questioning them. I'm grateful I trusted my gut and got a second opinion. If you're considering taking your vehicle here, please be cautious and consider a second opinion before agreeing to any major repairs. read more

Woke up to a deflated tire but had plans I couldn't be late for. Tire Plus was open early on a Saturday morning and we walked right in without an appointment. The rep said 30 minutes but we waited a little under two hours. Luckily there was Starbucks on the same side of the street that we walked to. Service was cheap, about $35 to get the nail out of the tire. Everyone was really nice and working hard to get all of us in and out. read more

Came here with high recommendations from a friend and wasn't disappointed! They called to confirm I chose the correct size and type of tires for my vehicle; then confirmed when the tires would be at the store from the warehouse a couple days later. They also called the day of the appointment to offer an earlier time. Tires were replaced quickly and so far, my car's driving smooth! Friendly service and helpful with rebate information. read more

They took a pin out that held my splash shield on and just left it dangling and didn't say anything. The guy behind the counter even says "these guys work fast" yea cause they are half assing the work!! read more

my car needed a new alternator 19' Highlander. Toyota quoted me $614+ for the piece alone. Another location quoted me $1034+ for the piece and install. I payed $577.34 for the piece and install at this location. I could move to Alaska and would still think about them when it comes to service. read more

I came in for a tire patch, nail and passenger side, front tire and Jason here at the store help me and their service was beyond exceptional. I highly recommend coming to the tires plus location here in Lake Mary as they have got a great team here working. read more

Tires Plus - Tires plus location in Lake, Maryy Lake Mary Boulevard and Sun Dr - Tires Near Me - Lake Mary, Florida

They have a lifetime tire rotation option. If you pay for it (I feel like it was around $100) they will rotate your tires for free every 6 months or so as long as you have the same tires. They automatically apply any coupons that I found online on their website so that was convenient! This visit I got a synthetic oil change. With price hikes, I had $15 off and it still cost me $80. They told me it would take 2 hours to wait for it. They were spot on with the timing. It's definitely worth calling ahead of time if you're going to hang out and wait for it to be done. $40 for an engine air filter $20 for windshield wipers read more

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This is my "go to" tire place. Jason provided clear info and options to quickly be on my way. Excellent, dependable service. ​​

Absolutely horrible service. Went to get a transmission flush with an appointment, which they said would take 45 minutes. Sat in the waiting area for two hours, and they could only tell me they are "working on it". Ended up not finishing it for four hours. Terrible experience, would not recommend under any circumstances. read more

Went for an oil change. I was told to call them in 2-3 hrs and they should be able to take me. I called in about 2 hrs. I was told "oh it's a 2-3 hour wait if you leave the car. Since you left, it's still 2-3 hrs. So no appointment even though I was there and asked for one. The app shows appointments open throughout the afternoon. Just rude, lame, dismissive customer service. I went to Firestone in Longwood. $30 oil change in about 15-20 mins read more

I dropped off my daughter's 2010 Ford Mustang for some minor work we knew the car needed. The two gentlemen who took care of us were very personable and both had a positive attitude despite being obviously very busy. I got a new actuator, a TPM sensor, and a brake fluid exchange for $400. Not bad. I drove my daughter's car home and had her give me a ride back to the shop so I could pick up my car. One of the employees came running out to ask me if everything was ok (he recognized the Mustang and knew I had just left). I thought that was so kind that he cared that much. Keep up the great work! read more

Tires Plus - My daughter's first car - Tires Near Me - Lake Mary, Florida

Bought a lifetime alignment from them during a special, we never used the service, just went up there to have our car serviced and they are telling us we have never been there, never had our car worked on there, and basically said we are lying unless they see paperwork on our end from 2 years ago. The whole shop is all new workers from when we first came, which is to be expected with these types of people who absolutely hate their job working on vehicles much nicer than theirs for Pennie's every hour. The amount of disrespect that these suckers have is unbelievable. This is corporate robbery and company is built on this. "Lifetime Memberships" that aren't anything similar to the name read more

So to start off with I brought my car in and dropped it off and walked to a nearby panera. After about three hours I finally decided to call and see if my rotation had been done or if I had more time to kill. Valerie Portalatin answered the phone and put me on hold. After about 5 minutes of classical music she picked up again and said that they just finished working on my vehicle and I could come to pick it up. When I got there an associate went to look for my paperwork. After a few minutes he came back to tell me that in fact my car was not ready, and that they haven't even started working on it yet. Frustrated, but understanding, I sat down in their waiting room and waited another 40 minutes. My car was finally done. And normally I would let this go, and continue about my day; however, just wait to hear what happens next. I get in my car and start to drive off. I notice it feels a little strange. Like one of my wheels is bumpy, wobbly almost. But i thought maybe its just the road, and kept driving. I only live about 7 minutes away, and for that entire drive I tried to convince myself that my car was fine. I get home and immediately start examining my wheels. Right away I see A WHOLE CHUNK OF RUBBER sticking up. 1. Ive never seen this before. 2. All I was thinking about was how I absolutely should have trusted my gut when I felt the car was off. After closer examination I see a prominent deep scratch on my rim right next to the rip in the rubber. A little bit of context: My car is a 2017 Camry and I just got new wheels put on about 2 months ago. I have had a bent rim before from driving over a curb and have had to get it replaced. The moment it happened, I knew instantly. And I absolutely 100% remember all of the curbs I hit. (Which hasn't happened in years.) So I immediately call tires plus lake mary. Valerie Portalatin answers and I inform her that I am on my way back to the store so they can see the damage. There wasn't a doubt in my mind that something happened during my tire rotation which damaged my wheel. She says okay and hangs up. When I get into the store, it is completely empty, not a "sales teammate in sight" Once the service manager sees me, Brandon Bailey, he comes out from the back and asked me what the issue is. I tell him that you just serviced my car and my wheel is damaged. When we go outside to see my car, he starts speaking down to me like I am incompetent. He quickly states that I "must've hit a curb." This rude, and sexist comment made me start shaking with anger. I repeatedly explained that a curb would not slice through a tire with a curve. Its simply not logical, nor plausible in my situation. Brandon Bailey continues to argue with me and states that the damage to my wheel is "impact damage". And then he assumed I didnt know what a tire rotation was so he began acting out how it works. He mocked me as he gestured the removal and attachment of tires and then stated "You just don't understand but a rotation wouldn't cause that." WHICH 100% A normally conducted tire rotation would not cause that. Something I am fully aware of. However since there IS damage to my wheel, then CLEARLY someone made a mistake. Regardless, after our dispute, he reluctantly said he would file a "claim" of some sort. He took 2 poor pictures on his personal phone of my wheel and then printed out another copy of my invoice and walked away. He probably trashed it later and never did anything with my "claim" I left angry and determined to get my wheel fixed. I called corporate and filed a real claim. I am getting the damages appraised and I will absolutely get compensation for the damages caused. As for Brandon Bailey, I hope you learn how to act respectfully and professionally when interacting with customers. I believe the way you handled the situation was absolutely disgusting. You lied and were trying to manipulate me based off my appearance. You have completely underestimated me. read more

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When you drop your car off they act like they are going to take care of you (bare minimum) you'd expect. But can't even deliver that Didn't top my wiper fluid like they said they'd mention doing, didn't re put the oil change sticker in my car so I'd know when I need to get it done next. Also said my wheel bearing is bad and wanted an extra 500$ to change it out. I went to another tires plus and they wanted my wheel bearing changed and said my axel was bad Turns out the second tires plus in Longwood was right about my axel BUT my wheel bearing was fine according to my uncle who works at a shop in Melbourne and another car place mavis in lakemary that is down the street from this tires plus, that is absolutely recommend- Action gator tire is far more reliable and trustworthy than the (boys) that run this shop read more

HORRIBLE!!! 2 hours for an oil change! W/ an appointment! Avoid this place like the plague read more

Mason was so helpful when my dad had a flat tire and needed new tires. He went above and beyond to help us get tires on the jeep and get him home safely. read more

If I could give this place a negative star I would! Brought my 2016 Jeep in for a simple brake light switch replacement job and an oil change... Where do I even start with the "upselling" this place does! They used scare tactics to get me to agree to an expensive oil pan gasket they said my Jeep needed cuz it had a "serious" oil leak! Charged me over $275 for a supposed "oil pan gasket" and some sealant! Which by the way was never done. They tried more scare tactics by putting on my invoice that I had a "system failure" and it would cost me another $1000. Mind you they never did any computerized diagnostics on the vehicle. And my Jeep NEVER lost a drop of oil or showed ANY signs of oil leakage.And that was just the beginning. So save your money, your vehcle and your sanity...DO NOT bring your vehicle here! They will upsell you and scare you into unnecesary EXPENSIVE repairs without blinking an eye! read more

STAY AWAY STAY AWAY STAY AWAY. A bunch of scam artist. I took my 2012 frontier in to replace 3 sensors.. $811.. after that they tell me a new error code popped up and that'll be another $395.. I go to my family mechanic and he priced it out before family discount, would of been all in all $483.. if you guys are smart you'll stay as far away from this place as possible. They are rude, not helpful and untrustworthy. I recommend Mirs auto. read more

Tires Plus - Tires Near Me - Lake Mary, Florida

I've doing business with Tires Plus for probably 20+ years. No more. I've had nothing but problems including being charged to check a battery I BOUGHT here. Any other place will do that for free - even if it's not theirs! They also charged me for something I clearly stated I just wanted a quote on. I contacted their HQ C/S and the person I spoke with completely understood my frustration. They arranged for an Area Mgr. to call me (which he did to a wrong number, btw) and what was his message? To call this same store I had the issues with, because he looked at the charges and they seemed fine with him! I was so angered, I called HQ again, spoke to another understanding person who would pass on the message I wanted to only speak with a VP level or above. That was over a week go. I'm still waiting. So if their attitude is, 'we don't care', then why should I and why should you? Go elsewhere, these people aren't worth your money. PS: Just look at all the bad reviews here! Even the good ones had a negative experience! read more

Great service they really work with the customers. My arrival time was past the closing time and they waiting for me so I can get service I highly recommend read more

A screw punctured a tire while on vacation. They fixed it reasonable quickly, and the people were friendly and helpful.

I went in today to get a new tire on my Toyota Corolla and the staff was very kind and attentive, we were in and out in an hour, quick and efficient and a fair price. I plan to come back for any tire needs in the future, it was a pleasant experience. read more

Sent my 20yr old daughter up to get oil change for her Honda Insight and $19 oil change turned into $500 service which was needed. Issue I have is attempt to pile on $22 junk inspection fee that requested waived and given hard time about. Disappointed in attempt to take advantage of a young college student. Hope management comes around to turn this rating around. If it's still a 1 star then Tires Plus didn't do the right thing by me. Update: Josh called back and waived inspection fee. Satisfied with outcome. read more

Very unreliable. They tell you they have tires in stock just to get you in the door. Then they say it'll only take "XX minutes" to get the tire replaced. Then after waiting the "XX minutes" they tell you they don't have the tires and they are now searching for them. Huge waste of time. Very unreliable. Do not waste your time. read more

Schedule a time certain appointment for an oil change. Return more than two hours later still not done, could not give me an estimated time when it might be done. Will never go back to this place again read more

My mother's car had a problem with the front end . So I took it there they told me it was the wheel bearings. They gave me a price of 300. So we set a appointment. My mother was the one to drop it off and after hours of it being there they tried to charge her 800. I believe if you give a written estimate you stand by it . Anyways it took them another 5 hours to put it back together. So we could take it somewhere else. read more

I will NEVER take my car to this place ever again. I bought a lifetime alignment from them, took my car for the first time to have it aligned and have the tires balanced, the Manager was extremely RUDE, very damn hyper. Said that my tires could not be balanced because they were different brands. Since when does that matter? Well, I took my car to Tire Kingdom, they balanced my tires, the staff was very friendly. Tire Kingdom is the place to go if you want a friendly staff and great service read more

These guys were good and cheaper then I expected. I was able to get in and out with my oil change quick! Organized and had a forest front desk girl that was very helpful!! read more

Took my car here for a simple tire patch. While I was in the waiting area I got an alert on my cars app that it was being driven. I looked out the window to see my car go by on lake Mary blvd at a high rate of speed. I asked the manager where my car was and why it was being driven off the property. He got very loud with me and said that I agreed to have my car driven off the property when I brought it there. I had not signed anything at this point agreeing to any terms much less driving my car recklessly. I asked the manger to stop yelling because it was disrespectful. He said yelling is not disrespectful because he didn't curse. Literally the worst experience I've had at a car repair business. read more

If you have a vehicle that needs to be repaired that is at an age common for repairs, like say a 1993 Lexus SC 400, do not waste your time with this shop. This is the second time I brought my car to this shop and the second time they have done absolutely nothing to it. The first time, I had scheduled a day for the car to be dropped off for repair and told when I went to pick it up, four+ hours later, that they wanted a specific mechanic to look at the car to diagnose an electrical problem that wasn't in that day, but it really looked to me that my car had not moved from the exact spot that I had parked it in. I claim bull%hit and strike one This time, I brought the car in to have an idol issue & an oil leak diagnosed and repaired but after having to drop the car off at last night after work, utilizing their key drop box that seemed sketchy at best & had me worried a bit because it is basically just a gaping hole in the door and anyone with a wire hanger or roll of solder could easily fashion a 4' hook & scoop up a key from the floor below, but I digress. Anyway, I get a message 8:30 this morning and told that their shop is too high tech and my Lexus is too old for them to "diagnose" computer wise and without being able to keep it running, can't even diagnose the oil leak...LMFAO! What part of I DROVE the car their did they not get!? Why not have a mechanic do what I do and add a little pressure to the gas pedal to bring up the idol!? What happened to the day when a Mechanic was an actual mechanic and could diagnose a vehicle's problem with past experience and know how!? What an absolute waste of my time, patience, gas and a Tire Plus credit card approval for this shop! Oh yeah, strike two. There's an old saying in my family: screw with me once, shame on you.... screw with me twice shame on me. There will not be a strike three. UPDATE: Not long after these useless bunch of so called mechanics parked my car without a clue on how to diagnose the electrical problem, it came to a head when my beautiful Lexus was destroyed by an electrical fire. Thanks for nothing and will never see me at another Tire Plus again!!!!!!! read more

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We had an appointment to wait for my vehicle for 2 replacement tires. They told me 5-6 hour wait and extremely rude

Can't thank the amazing staff at tires plus enough . It's the only place I trust is my car.

I have been a customer for over 20 years ... I have had 10+ cars worked on here and I have always received great customer service and quality repairs! and on the rare occasions when a repair isn't "right" the highly skilled mechanics have been quick to make any necessary adjustments. Kudos to Greg, Mason, Brandon and the rest of the staff for always working to keep my vehicles running great!!! read more