From the moment I walked into the door, I was greeted with integrity, a smile acceptance. As a man of Color that is bilingual I have had experiences within businesses that have been horrible and below standards. But here at Carlitos Tires automatically my experience was nothing short of Phenomenal. Jennifer along with her team and staff took the time to not only give me but take the time to relay different forms of information both in English and in Spanish to myself and to my girlfriend ( Who doesn't speak any English, ) . The team and staff there were extremely informative, attentive, and extremely personable . Being a District Manager for a retail company I experience and deal with people on a day-to-day basis and the staff here connected with me to become a long time customer @ Carlitos I'm happy, and very thankful as for the actual work on my vehicle they were outstanding, quick and communicative with everything read more

On my first visit, I was wonderfully pleased with the overall customer service at Carlitos Tires. Staff was very friendly and professional. My tire repair service was smooth and quick despite their busy morning at the shop. Great value and affordable prices for tire repair services that I needed on this visit. I highly recommend this business and so glad to have them as a local business in my community! read more

Carlito's Tires - Tires Near Me - Orlando, Florida

See all

Recommended. Have had tires repaired, good fast service. Just bought 4 new tire for 2017 Camry and alignment. Friendly knowledge female manager kept everything running smooth. Great service. Recommended. T. Andre read more

Carlito's Tires - 4 New , back home - Tires Near Me - Orlando, Florida

Always taking good care of their customers. Honest and competitive on pricing. Been dealing with them over the years and past 3 vehicles read more

Carlito's Tires - Tires Near Me - Orlando, Florida

I had my car worked on at Carlito's Tires yesterday and I genuinely cannot say enough good things about this place. James was absolutely phenomenal. He kept me in the loop the entire time, explained everything clearly, and truly had my best interests in mind from start to finish. His coworkers were also fantastic. I didn't catch their names, but every single person I interacted with was kind, helpful, and professional. As a woman, going to an auto shop can often feel stressful. You worry about being talked down to or overcharged. That was not the case here at all. Carlito's was extremely fair, transparent, and by far the best price I found for the work I needed. No pressure, no upselling, just honest work. James and the team earned my trust completely. I can confidently say that for the rest of my life, I will be going to Carlito's and nowhere else. If you're looking for an auto shop that treats you with respect and does right by you, this is it. Highly recommend. read more

Had the unfortunate event of having a tire blowout over the weekend. Lucky enough to happen to google this place just down the road from the RaceTrac we happen to pull over at. Drove the car there at about 8ish-815ish and they were just opening up. Walked in, greeted by Mark. Super nice guy. Helpful. Told him what happened, walked away, with 2 new tires. He didn't try to upsell me on anything. He told me what was needed and I pretty much said, okay, lets do it. Lucky enough to have switched cars with my husband so he can get to work on time (on time as he could be) and I stayed behind to get the car after 2 tires were put on. Long story short, we went about our day, husband realized that he'd rather just have the 2 front tires replaced as well. Honestly, I call around other places to see if there were better deals and even Costco. We decided because we were so blwon away by the service that we received earlier that day, that we'd be back later in the afternoon to do the front 2 tires as well. Called Mark, just to give him a heads up. He said "absolutely no problem, if we get there by 5:30PM" he'd get us in and out. They close at 6 daily, I wouldn't have waited until 5:30PM to bring our car there. What a hassle for the guys to do right before closing. I ended up returning around 1:30PM and kind of just hung around and told Mark that I wasn't in a hurry and that the guys could take their time. I walked in and there was at least 3 people ahead of me. This place stays busy with the foot traffic and the phone calls. Mark seems to manage it like it ain't no thang. The service that we were provided today was top notch. Prices are fair. We are first time customers, but will definitely be returning. Mark definitely upholds Carlito's to a high standard of what good customer service would be. Corner establishment. Can't miss it. Has their own parking. Restroom was clean. AC was blowing cool air. Lobby was clean and chairs were comfy. Nice tv in the lobby and had a nice show on for people to enjoy. read more

Mark was super helpful, professional, friendly and efficient. He repaired my tire within 20 Mins. They just earned a new customer :-) read more

I'm not a person that knows a lot about cars but I DO know people and I recognize good people. Mark and company at Carlito's are GREAT people! They take excellent care of their customers and create relationships that have actual meaning to them. Once they help you (and helping you IS what they do), you will definitely be a customer for life. They are honest and fair, priced reasonably and do not upcharge like some others. They changed our daughter's tires and continue to provide a level of customer service that surpasses any where else, even to the point of rescuing her tonight. read more

I needed an alignment and I was referred to Carlitos. I called to see if I needed an appointment. I spoke with Mark, his customer service was excellent on the phone , he said come on by. when I arrived Mark greeted me at the door, educated me on the service that was going to be done and assured me that they would get it done, right. Great atmosphere good entertainment. I felt like I was home. this was a great experience for me and I urge anyone that has is on lowering springs or coil overs and need an alignment. They are the guys to see, shout out to Mark once again and his impeccable customer service along with the technicians!!! read more

Been here twice with my 2020 X4M and my 2023 G80 M3 (BMW) To swap tires and put new ones. Both times they were great and compared to other places the wait is not long. read more

Tried to get an alignment on my lowered car and they denied to do unless I get all new tires. They definitely are not trying to align lowered cars anymore considering I got an alignment years ago on the same lowered car read more

Used to be the spot for alignments for modified vehicles.. now they charge $120 for 4 wheel alignment and gives you a hard time about asking for custom specs. read more

What can I say? I'm never disappointed at Carlos's. Amazing staff. Amazing mechanics. Great service efficient accurate good prices. Jenny is incredible. Always at the desk. Ready to help. Everyone loyal, friendly, kind and welcoming 10/10!!! highly recommend Carlito's Tires read more

I've been going here to get used/new tires for years. They always mount it right, they're lowered car friendly, and the prices can't be beat. They are straight to the point there, so don't be expecting a Disney land experience, but they definitely know their field 1000%. Would never go anywhere else for tires and my alignment needs. read more

Carlito's Tires - Even with slight camber, dealt with my car, put it on the rack and was able to align it 1000%. - Tires Near Me - Orlando, Florida

See all

Won't do lower cars anymore tried to scam me out tires I just wanted an alignment on it

POOR CUSTOMER SERVICE AND VERY RUDE! My son took his car there for a service/repair. He was charged and paid for it. When he drove off there was trouble with the car. I called them and they refused their liability. Then they suddenly remembered they didn't provide the refund. Claimant they would send me videos and never did until I went in person. I spoke with both Jon and Chris over the phone. Then when I went in person, Jenny, provided very poor and unfriendly service as well. All could have been resolved without and issue if their service could have at least been empathetic. they blatantly denied names of the shop manager and owner when i requested to escalate the issue due to all of the above mentioned staff's unhelpful assistance. I also left my review with BBB to which they are not even accredited with. I should have done my research first. Will NEVER recommend this shop. Even have a friend that own's a reputable Body Shop say (after the fact) they've had known issues with this shop and never use them either! read more

I trust this place. Great prices. Comes with great recommendations from the guys at Costco. Was in and out. Had alignment done and a bolt replaced (as it broke at Costco). I cannot reiterate how immensely pleased I am with this place and cannot wait to come back. Thank you for being such a stand up car guy (Mr) Carlito!!! read more

Carlito's Tires - I loved my visit with Carlitos. - Tires Near Me - Orlando, Florida

See all

Took my Jeep to be aligned, car was not aligned correctly, a waste of time and money. Time is valuable and having to rent a car due to their negligence is not ok. I will definitely not recommend this place read more

I called shops by my office to get my truck alignment done . Several said they could not align my size of truck a few said they could. Carlitos said they could and either come by that night or in the morning. I asked do you offer lifetime alignment the guy said yeah. Next day I show up first thing to get the alignment good news they can complete the alignment bad news they do not offer lifetime alignment and after I said I was told last night you did they questioned if I called the right shop. I said yes I called Carlito's. I would have made other arrangements had they not lied over the phone . Don't trust what they tell you over the phone go in and speak with someone. read more

Had a nail in my tire. Asked Carlito staff that they put a plug and a patch on the tire. Very ordinary, easy and quick repair job. They got my keys from me and said they'd take a look. 30 mins or so later they come back and said it's all done. $20 for a plug. And said, By the way, don't forget to stop somewhere and out air in the tire. Stop somewhere? I asked why they didn't follow my request and put a patch on the inside of the tire too. The guy said they don't do that. Driving down the road, miffed, I called them back and complained about not putting like 3 lbs of air in my tire, after pulling a nail and installing a plug, which no doubt took just a few minutes tops, before sending me on my way... looking for somewhere else to put air in my tire. And the same guy as before answered the phone. I asked why they hadn't just done that as a routine and obvious step, and he didn't answer me. He just replied, You can bring it back. And I didn't, because ai was already well on my way home. and looking for a gas station that had an air pump. Totally unprofessional and insulting. I won't ever use Carlito's again. I do not recommend. read more

I just call this place for quote for an aligment for my Acura Tl and i was told was 180 , i called and spoke with the Owner Carlos and he was very nasty on the phone and told me they are not about customer service thwy are about the work If us the customer won't guve you business thsi company will not be here i know they probably don't care about one review but Honestly i do work customer service and i am excell when it comes to my customers. I will never EVER will go to this facility if that's the way they treat customers I can't only imagine what they do to your car read more

Excellent tire shop who's been in the business for decades. Literally decades!!! Might not be a large chain but to be in the industry for this long you have to be doing business legit and fairly, which is more than I can say for many chain tire shops like discount tire and tire kingdom, etc... these guys will treat you right and fairly and are not out to just take advantage of someone's bad day of hitting random nail or tire puncture. They'll recommend to patch or plug your tire if it's safe and can save u money. Which is more than I can say for these crooks at the chain tire franchises. read more

Funny memory with this place, I had my First tire change here 20 years ago with A guy,he gave me a really good deal, I go in and get my tires changed today, The same guy gave me a sweet deal, i'm pretty sure it's him, guessing it's the owner, anyways this place provides best service and best prices in town,Definitely recommend everyone for their tire needs. read more

Carlito's Tires - Tires Near Me - Orlando, Florida

Came in with a leaking tire and left 20 minutes later with it fix for just 20 dollars

Service is quick and the prices are very good! A great go too place for tires and auto service !

Guys, I've visiting this tire shop since 1995 and their service is supreme. You'll be treated with courtesy and the service is high quality! When you visit tire shops that are pretty generic with their service or simply they want to take advantage of you and take your money with services that your vehicle really doesn't need @ the moment you leave the place thinking, hmm wish I had a trust worthy mechanic that treats me with honesty !! Well look no further.... Carlito's Tire Repair is the place to visit ... you will be diagnosed with honesty and you will feel like you're being treated as family . The Best service for all your Tire needs, Breaks, Alignment Etc... Ask for Carlitos and tell him Yako Sent you !!!! read more

Condescending, corner cutting, unprofessional! The price may or may not be fair, they are vague and not forthcoming about the price of tires, but the sloppy work is enough to make me write this review and vow never to return. After being jerked around about the time required to have the tires installed, I ended up bringing the car right back because it was driving worse that it did before! What did this a*#@*le say to me? Do you want me to put the new tires in the front? I can do that. Now maybe I had good luck with replacing my tires in the past, but I thought common sense said that when you buy two new tires to replace worn ones in a front wheel drive car, you put the new tires in the front. read more

HONESTY, AFFORDABLE,RELIABLE,AND PROFESSIONAL. I have been to Carlitos tires twice. The first time my suv needed an alignment. I initially took my suv to holler honda in semoran blvd and they said that before the alignment, they needed to repair a suposley bad axle. I thought that was weird because I never heard a clicking sound when turning. I took the suv to Carlitos tires and they did the alignment and didn't find anything wrong with the axle. The second time I went to Carlitos was to mount and balance 4 used tires that I bought online. Which by the way, very affordable. The next day after my tires were mounted, I find out that one of the tires had a nail in it and was going flat. I took the car back to Carlitos and he fixed the tire at no charge. It wasn't even his tire, so he could have charged me if he wanted. read more

I have always heard of Carlito's Tires because of Carlito's integrity and great work. Last week I found out from Firestone that I needed four new tires. Firestone offered me four off-brand tires and alignment for a very high price, and I couldn't accept that. I decided to call Carlito's Tires and see what the company's good reputation was all about. Carlito's offered me the same tire replacement and alignment services with the the best name-brand tires - for $50 less than Firestone wanted for off-brand tires! My vehicle is now driving like it is on a cloud. Thank you very much, Carlito! read more

Great place and great price! They replace my starter for me and did a fantastic job. I compared prices and everywhere else charged me 2- 3 times more than they did! the My friend recommended me here and they sure didn't disappoint me! I highly recommend this place. read more

Not good and very expensive you ask for a service not sure if they do but is a experience and i not recomend this guys becarful some bolts loses !!!!!! read more

This best does great work and has great service. Stock suspension is only ~$50 which is great compared to Firestone and Tires Kingdom and they tune the alignment in better than those places. Highly recommended. read more

I have been here twice to repair punctured tires. First time I had a nail in a tire but prior to going to Carlitos I tried Walmart, they said they could not fix the damage (just by looking at the tire) and I needed a new tire, I agreed but then they couldn't get the tire off because the bolt was stripped. The man recommended I take it to Carlitos because they couldn't help me. So I did and I told that the owner there that I thought I needed a new tire and before I knew it he had repaired my old one and the stripped bolts for $35. The second time I had two tires messed up and in about 45 mins fixed both for $30. Great prices, dependable, and worth the wait. They are busy so go as soon as they open to avoid a wait but either way it's worth the wait for great service and reasonable prices!!! read more

Fast service. Gave myself an hour before work to get a new tire. They got me out in a half an hour. Very pleasant and professional. I will definitely use them again. read more

Been coming here with both my cars for some years now. Great reputation and warranty services too. Always recommend here.

Great service and great prices. I've been going there for 10 years and never had a problem. Thx Carlos.

Nice place. Great prices.. better than average prices. They do a ton of business. However, expect to wait. The service is unreasonably slow. Expect a wait of about two hours at least, no matter the task. They just might need to hire a couple more people read more

I just had to take a moment to commend Carlitos tires - I have bought 4 sets of tires- over the years - front end alignment and today a wheel bearing - none of these are your favorite expenditures - but this is the BY FAR - the very best - top job - so honest - place you will find - I was recommended to them years ago -- I still thank the friend who initially sent me there - no wonder they have such a high rating ! read more

Will go to a more reputable tire company next time. These guys did give a good deal on tires but in the end I found out that they took parts off of my vehicle and argued with me when it was braught to their attention. I constantly asked for a manager and was given the run arounds. Had my husband call and go back to the establishment and he was also treated rudely. I repirted them to The Better Business Bureau and also the Attorney General, Pam bond and will continue. My family and friends will no longer do business here. PEOPLE BEWARE!!! read more

These guys are great. I certainly don't mind the wait time- for quality work. Jorge H really summed it up: Honest, Affordable,Reliable and Professional. It is such a nice piece of mind to have Carlos and his crew to turn to. Thank You! read more