Called and was able to come in last minute for a pedicure. Came out perfect and they did a really…read moregood job. It's now know as Glow Nails so not ruby nails.

I'm genuinely shocked at how much this place has gone down the drain. It's literally at the bottom…read moreof the barrel at this point. I came here consistently for such a long time but they keep "selling" the place to new owners. It went from Ruby Nails, to Lilac Nails, to now Glow Nails in an insanely short timeframe. The prices of services provided keeps going up and up and the quality of the work and the customer service is going in a downward spiral to a fiery hell. It's such a shame. I stopped coming here months ago when Lilit and Juli left and I made the HUGE mistake of coming in today for an emergency mani/pedi. They have only one person here and neither one of us speak each other's language. She doesn't speak English and I don't speak Armenian/Russian. I did not receive anything I asked for since no one else is here to help. I asked for my gel x to be removed so that I can get a fresh new gel manicure. They were not removed. I asked for a specific design. I definitely did not receive said design. Not even close. I asked for a specific color from the color book handed to me for my pedicure only for it not to be available, but I suspect the young lady helping me just couldn't find it tbh. Important to mention that during the pedicure I literally had to levitate my legs in the air because the foot stool wasn't staying when i placed the weight of my foot on it, which made it slide back every two seconds. She tried to hold it with her knees and pushed it back constantly so it would stay in place and stop sliding but yeah obviously that didn't work. I'm not kidding when I say my thighs and lower abs are gonna be sore because of it. She kept putting the blue light machine right on the toes, too, which would mess up the polish. She had to start over several times. You read that right. Start over. Several times. I am the most patient person in the world and this will not matter to me a year from now so I did not make an extra effort to get mad and stop her (as if I could magically start speaking Armenian/Russian anyway). This is by far the worst nail salon experience i've ever had. The young lady was so sweet but she has NO business being here by herself with no help and no way to communicate effectively with clients. To her credit, she attempted to use Google translate but none of it made sense. It was getting completely lost in translation. All in all it took 3 hours to finish my services and it was a disaster every second of it. It then took an additional 15 minutes to make my payment because she was on the phone with the owner (I presume) to get help with accepting my form of payment. Some people just don't deserve a business-- a good business person would not allow this to happen. How is this going to be sustainable in client retention? It just feels like a cash grab for these people, no type of passion for the business aside from money and it shows.

I liked my nails and the turnaround time. I had to wait about 10-15 minutes ( I didn't have an…read moreappointment) because there was only one person working on a Saturday afternoon ( I thought this was strange) as most places are poppin' during this time. I liked the way she did my nails but she did the gel a little too far from my cuticles, which means I have to redo my nails sooner than I'd like to. May was nice and did all that I asked her, but I noticed that she uses a nail file to remove previous gel, and doesn't use any machinery, additionally, I don't think I remember seeing her use a top coat. I'm on week 2 and the gel is already coming off.. the chipping started a few days after I got the nails done. I wouldn't come back here.

Besides the convenience factor, I love how extremely clean and well-kept this salon is! Tools are…read moretaken out of sanitizing pouches right in front of you before services begin, and all spa chairs are thoroughly cleaned and sanitized as well. Of course, my mani/pedi came out great. The staff is super friendly, professional, and they all keep smiles on their faces despite how overwhelmingly busy they are. On my visit, a customer came in complaining about how her 12PM appointment time was not met. Well, we all know that hair and nail appointments are never exact due to walk-ins so maybe her time should have been better managed (apparently she had a 1PM hair appointment and a 3PM event in the west side). Despite that, the staff was able to maintain their composure and remained the professionals that they are. Great job, ladies! Lastly, this is not a bad place to take your husband/boyfriend/homie/lover/friend-- lots of men come here! Looking forward to my next visit!

My friend recommended this nail salon to be after I complimented her acrylics. I went for the first…read moretime and absolutely loved it! I called in a day ahead and made an appointment (which I would recommend). I got there 20 minutes early and was lucky to be taken by the only male technician there (when I called and asked for him they said he was booked). I was only waiting in the seating area for 4 minutes. Everyone was very friendly and when I wanted to respond to one of the other workers, the male technician translated everything so I was able to understand everyone. I got a full set of acrylics, stiletto, long, gel, and sparkles, for only $38. I couldn't believe it. He was very gentle with my hands and used the metal spinning file delicately. He took extra time to make sure everything was even. He caught me admiring my nails a few times and asked me each time if they were okay or if I wanted him to fix anything. I really appreciated that. He made the nails nice and strong but not too thick. I walked out of the salon happy, pain-free, and absolutely satisfied with my new set. I will definitely be going back for a fill and recommending to friend.

Its so bad I think I could've done a better job myself. I posted pictures I don't even think my…read morenails were but straight. The polish is all over my skin.

Dukes is a Eagle rock institution. I called ahead of time because they tend to be busy but I was…read morelucky enough to get in right away for under $50. I was able to get a gel manicure by Vivian. She was extremely kind and my nails came out beautifully they have a parking lot, but it tends to be busy.

Henry did it again! I came in to get an acrylic fill and Kat eye gel I showed him a picture of what…read moreI wanted and he had his employee Sarah test out the colors to get the shade just right for me and when I was done, it looked just like the reference photo. I love my new nails highly recommend!

I haven't had my nails done is years, but was very satisfied with the service here. 10/10…read morerecommend. Love my nails! Will be back. They accept walk ins. They a parking lot, although it is small and spaces are a bit tight.

I was able to make an appointment on the same day I called. I was charged $80 for my full set…read moreacrylic nails with extensions & one color cat's eye. Then $40 for a gel pedicure. If you pay with card, there is a $2 added fee to your bill. The place is clean, the employees are patient, & the front desk was kind. Parking is limited since they are in a small corner plaza but they have their own lot & there are nearby street parking.

Love coming to this place!!! Jeff and his wife are so welcoming. I don't have any bad experience…read morefrom this place.

Nice people but miscommunicated the price and I was there for two hours and was rushed at the end…read more My nails are not smooth and a service was done that I didn't ask for! I told them exactly what I wanted but the lady decided for herself. I'm truly not one to leave reviews like this but I'm extremely upset.

This place is Amazing starting with the kind and professionalism of Edgar the receptionist. He is…read morealways attentive and efficient with making appointments. No doubt I will be back.

Came here a few weeks ago with my sister. Very clean salon. Vee did an amazing job and deserves 5…read morestars. All of the manicurists are professional and friendly, except there is zero customer service from the guy sitting at the front desk. Never greets anyone, not friendly over the phone and during this past visit overheard him using profanity and talking loudly over the phone during a personal conversation when there was a child within earshot. Not sure if we will be back. Also services are overpriced compared to other salons. Call to ask for prices before you go.

Such a great place to go for manicures and pedicures service is excellent! They do an amazing job!read more

Looking for a new nail salon after years at another (when my trusted nail tech left the salon), I…read moreturned to Reddit, of all things, to find a nail salon that had great recommendations. I've only been twice so far, but both times, I found the salon to be chill, they do a great job and their prices are very reasonable. Definitely found a winner!