I was looking for a particular watch and was referred to the Tiny Jewel Box by a friend. I ended up walking in on a random weekday and had a very pleasant and informative experience. The sales rep, Steve, was very knowledgable and went through all the details of the watch I wanted and even compared a couple of different examples. Unfortunately the model I wanted was not in stock, so Steve let me know that he would be in touch when he has a better understanding of it coming back into stock. I also walked around the store and had very good experiences with the rest of the staff. Then Coronavirus hit and everything shut down. Fortunately, Steve still kept in touch via email and kept me updated of the situation. After a week or two of things returning to some normal I got the wonderful email that my piece had arrived. I drove to the store the next day, got the watch fitted, and was taught how to correctly use and care for the piece. Overall it was a pretty awesome experience and I will be a repeat customer. read more

I recently purchased a watch at TJB and the experience could not have been better. I'll admit that I was somewhat apprehensive walking in, being new to the world of watches and expecting to feel like the novice that I am. My worry was entirely unwarranted. I worked with Brian who quickly put me at ease and made the entire encounter a rewarding and enjoyable one. Brian talked with me about my interests and preferences, showed me several watches that I'd been wanting to see, and ultimately introduced me to a timepiece that had not been on my radar but was absolutely the right one for me. If/when I decide to add another watch to my collection, I'll certainly return to Tiny Jewel Box. read more

I just finished designing a ring with Alicia at the Tiny Jewel Box, and I couldn't be happier with the result! My fiance proposed with a family diamond, but he knew that I wanted to be involved in the design process for the actual ring. We met with Alicia, who listened intently as I described and shared a few photos of what I had in mind, and then sketched out an absolutely gorgeous design on the spot. She encouraged me to mull over the sketch, but once I signed off on it she created a computer model of the ring, which her team then used to print out a 3D model that I was actually able to wear around for a weekend to see how the final ring would look and feel. This stage of the process was not only incredibly cool, (3D printing blows my mind) it helped me feel confident that the design was really what I wanted. And when I did have any questions or concerns about what the final product would look like, Alicia was EXTREMELY helpful in explaining every last detail and making sure I was 100% comfortable with the process. (Designing something you'll wear forever is stressful!) When we did get the final product there were only good surprises-- it was even more stunning than any computer or 3D model could have prepared me for! All in all, the design process with Alicia, the end result, and the service we received from everyone in the store was excellent, and I can't wait to return to get our wedding bands! read more

I had a great experience at the Tiny Jewel Box. I was on the market for my first sophisticated watch purchase and the staff were incredibly helpful. Pouriya was my sales specialist and he was excellent. He gave me the confidence to make my purchase because he really knew his stuff and was happy to answer questions. It is a very classy store without being snobby. I would suggest them to anyone, experienced of first time buyers. They also did a great job fixing an old watch I had with a lot of sentimental value. read more

When the day comes that I need to purchase a significant piece of jewelry, Tiny Jewel Box will be my first stop. I came here for three watch repairs. One, a link removal took about five minutes and was done while I browsed. The second, a band change, they could not help me with due to the type of band and how it was attached to the watch. The third, a battery change, took about a day and a half and cost $25. I was quoted 1-2 days and that I would be called when it was ready; I happened to be in the area on the 2nd day so I stopped in to check. They bumped my watch up and changed the battery while I waited there. Customer service here was excellent. Everyone was kind and helpful and service was fast. I have my eye on a few pieces of jewelry that I was considering ordering online from the jeweler's websites - but now I will be coming back in to TJB instead! read more

I came in to get a spare part for a Rolex watch and have it installed. I was expecting to pay over 50 dollars for the service, but the employees were happy to help me free of charge. Sales Specialist Mr. Samary then enthusiastically helped me with personal questions about the watch market. The entire experience was nothing but pleasant and helpful. read more

I highly recommend Tiny Jewel Box for all of your jewelry needs. The family-owned store has been in business for decades and is a DC cornerstone. We had the pleasure of working with Edward Lucyk in selecting a wedding band for my fiancé. It was our first visit to the store, and not only was he courteous and knowledgeable, but went out of his way to help clean my engagement ring on the spot at no extra cost. I would advise anybody in the market for jewelry and/or accessories to pay a visit to Ed and Tiny Jewel Box. read more

I recently had an amazing experience working with the Tiny Jewel Box to get a timepiece I have been after for a while. Their customer service is second to none. Pouriya helped me with my purchase and I couldn't have asked for better service or care. He was patient and went above and beyond to get me the piece I desired. If you are local to the DC area or traveling, I recommend taking time out of your schedule to check out the inventory and have a chat with a sales associate. I promise you won't be sorry. read more

My experience with TJB was fantastic. I ordered an engagement ring that fit my budget and expectations. The sales staff was extremely helpful. In particular, Brain was fantastic. He helped me get the ring ready in a tight deadline to work with my proposal plans. I have nothing but good things to say about my experience with TJB from beginning to end. read more

Awesome and knowledgeable staff. Very good selection. The showroom is well laid out and the cases well stocked with numerous makes and models. Jorge was very helpful and well versed with Breitling models and brought out a beautiful collection for us to view. read more

Tiny Jewel Box - Women's two tone Gold and SS, 36mm Galactic. Fully mechanical. - Jewelry Near Me - Washington, DC, District of Columbia

If you want a personalized experience with your purchase of a luxury time piece, you must make Tiny Jewel Box the number one spot on your list. I was fortunate to work with Brian in my pursuit of a Patek Phillipe. After researching my "wish list" time pieces, I was able to find and purchase an amazing Patek example. This experience was facilitated by Brian, with whom I look forward to working with again (and again). As others have said, having Ben go through the functions demonstrates the exquisite customer service of the Tiny Jewel Box. It seemed like I was buying something special from a close friend. read more

Alicia worked with my husband and me to create a stunner of an engagement ring. They always delivered on time and were just really lovely to work with. read more

This was my first time purchasing a Rolex and Brian made the experience unforgettable. The fact that he was so helpful and knowledgeable made me feel comfortable in purchasing. His expertise and patience also helped with my indecisiveness, so I really do appreciate him for that. I would recommend him to anyone who can benefit from his service. read more

Alicia was such a pleasure when we worked together to develop an engagement ring! She was open, helpful, and honest in discussing my thoughts and desiderata and how things would look and work. She was very open to incorporating my comments into the designs she sketched for me and worked with me on cost. The final result was worth every penny, and my fiancée loves the ring and continually gets compliments on how unique and beautiful it is. So thanks very much to Alicia! I would highly recommend (and have) her to anyone looking for custom jewelry work. read more

The Tiny Jewel Box is a great place to get an engagement ring. I recently went in with my fiance, looking for a vintage style ring with an emerald cut diamond. Brian was our contact there, and he was extremely courtesy and helpful in going through the decision process. He had a beautiful stone picked out for us within a short time following, and I had asked for 2 more that span the range of stones (4C's and budget) I wanted to look at. Brian was very patient and informative throughout process. In the end, it was clear the first stone was the way to go. We got a customized ring based off of a standard vintage design, beautifully crafted. Corresponding with the designer through Brian for the custom tweaks was great. Definitely recommend! read more

The best jewelry story in town. SHOLEH is the most informative, charming salesperson in the store. She has an acute eye for what type of jewelry matches your style and gives excellent tips based on your budget and aesthetic needs. Plus the store is not only dog-friendly but DOG-ENCOURAGED. Highly recommend it, especially talking to SHOLEH! read more

The first time I went to TJB to get a watch battery replaced, and the customer service was good to the point that I decided to check out their engagement rings when the time come. The sales associates I worked with helped a clueless dumb dumb like myself pick out the absolute perfect engagement ring for my now fiancee. Couldn't be happier. read more

Jillian Murphy is the best. So smart... so helpful... so charming! Her taste in jewelry is amazing and she has even chosen to work at the best store in D.C. Thank you for everything, Jillian!! read more

I recommend Tiny Jewel Box in the highest regard, especially to those who are in the market for an Engagement Ring and are likely inexperienced in the process. Brian was patient, professional and extremely helpful guiding me to find the perfect engagement ring within my budget. His willingness to meet on several occasions and answer my many questions throughout the process made the decision to purchase from Tiny Jewel Box an easy one. My girlfriend (now fiancee) loves the ring - I purchased a setting from their unique and elegant custom line which contrasts the diamond perfectly. Whether or not you're in the market for Engagement, I highly recommend stopping in to their beautiful showroom. You will not be disappointed! read more

My fiancé and I came here on a recommendation from a friend. I needed my ring either resized or a guard put on. The Bridal staff was incredibly knowledgeable and offered many different options. We don't know anything about jewelry but the staff was non judgmental and was keen on coming up with the best solution for us. It was a very non-pressure environment and very comfortable. I was able to get a guard put on quickly. When I need jewelry I will absolutely come here. read more

Great huge jewelry store located in the heart of downtown DC with a whole lot of options to meet anyone's taste from affordable to very expensive. read more

A few days ago, I purchased my sixth Rolex watch from Tiny Jewel Box, and could not be happier with the experience. This was the second watch I bought from Tiny Jewel Box, and both times Kennera helped me. Kennera is a wonderful client advisor and truly takes the advisor part seriously; she gets to know clients and remembers their individual tastes and style, and will make recommendations or provide information accordingly. She makes the entire process easy and great fun. As a collector of sport watches and a frequent traveler, I have shopped for Rolexes on three continents and can say without a doubt that the overall customer experience at Tiny Jewel Box (and with Kennera) is better than anywhere else I have shopped (even better than the famous Hong Kong and Doha shops). I can say with pride that Tiny Jewel Box has become my go-to store for all of my watch shopping needs. I highly suggest you stop in and ask for Kennera and let her help you find the timepiece of your dreams! read more

Snotty, Sloppy and Slow. This review is for custom design and repair shop -- Alicia, Chloe and her clumsy crew. (The jewelry store staff on the main floor are gracious, knowledgable, honest and cool. They rate 5 stars.) BE WARNED: Our simple, two-week setting job turned into a seven-month nightmare due to snotty, sloppy, slow custom shop. Chipped stone, wrong size ring, forgotten inscription, scratched platinum. Cost us $$Ks, and a missed engagement date. The technical errors were compounded by attitude, excuses, evasiveness, delays. If there were such a thing as a jewelry heartbreaker, then TJB custom is it. read more

I worked with Alicia to design my custom engagement ring and my experience could not have been better! The main diamond we were working with was a family heirloom so, naturally, I was nervous about picking the right jeweler. TJB came through 100%. Alicia was patient and so helpful throughout the entire process and the finished ring is exactly what I wanted and STUNNING. Thank you to Alicia and the entire TJB team!!! read more

I cannot recommend Tiny Jewel Box more highly, and especially the sales professional Brian Ehteshami. My husband and I recently visited TJB looking for a new bridal set. After over 13 years of marriage, two children, and lots of adventures, it was time for new engagement and wedding rings. We are so fortunate that we met Brian as soon as we walked into the bridal department. From the moment we stood at the counter he took care of us. He counseled us, without ever pressuring us, and helped us choose a setting and a diamond that I will wear for a lifetime and pass on to the next generation. Each time we came in, we also brought in our two children. While some high end jewelery stores might balk at kids in tow, Brian and TJB welcomed them. When it was a little too chilly in the bridal section, they invited the kids over to watches where they could sit, read their books, and drink some bottled water. In addition to jewelery, they of course carry beautiful watches. My husband had been looking at an automatic watch for some time. TJB had the exact watch he had had his eye on and, once again, the service was respectful, knowledgeable, and professional. While my husband finished up his purchase, my young daughter and I admired the Rolexes. While a Rolex watch is clearly out of our price range, the incredible manager of the department invited my daughter to try on two spectacular watches. It's this kind of unpretentious kindness and service that will keep us coming back--and my children, too. Brides and grooms, go to Tiny Jewel Box. Work with Brian, or any of the other fantastic professionals waiting on the other side of the counter. Find the ring that, when you put it on, reminds you of all that the two of you are together and all that you will become. You are not just buying an engagement ring, you are buying a ring for your marriage--for all its triumphs and troubles, for the births and deaths you will go through together, for the moments of joy and sadness. Buy a ring that, when you find yourselves in celebration or in challenge, you can look down and remember the day that you decided that this was the person you wanted to spend the rest of your life with . . . and this is the ring that spoke to your heart. Thank you, Brian and TJB. We are so grateful for the experience and cannot wait to come back. read more

Buying an engagement ring is a daunting experience, but Brian at the Tiny Jewel Box made it easy. He was very helpful in finding the right ring for my fiancee, and I didn't feel like he was trying to upsell me in the process. I ended up selecting a ring that was designed by one of Tiny Jewel Box's in-house jewelers. It has a difficult to find vintage style that was precisely what I was looking for. It's true that the store is a bit more expensive than some online retailers, but for me the excellent customer service and knowledge that there are only a few rings in the world like this one were well worth it. read more

A nightmare! 5 weeks into our engagement and a trip to the emergency room later, the ring is back in the shop a second time. The first time it arrived late and with poor workmanship and wrong sizing. It was also sized wrong the second time and ended up cutting off my circulation, necessitating being sawed off in the emergency room. Instead of showing empathy and a desire to make things right, the owner lambasted me (for putting the ring on my finger) and the doctor (for sawing it off to save my finger). He spoke to me extremely rudely then denied my fiance a replacement or refund, which was my request. Now the mangled ring is back in their hands. Don't entrust your happy engagement to these folks! read more

Tiny Jewel Box (TJB) has exceeded my expectations for a jeweler in virtually every way. I had purchased some bracelets and necklaces there in the past, which are always of extremely high quality and sold by their knowledgeable and conscientious staff. However, where they truly raised the bar was my recent purchase of an engagement ring, with the help of Brian Ehteshami and his team (Marva Lynch). We had designed the ring from the ground up, incorporating all manner of ideas from things I would see in magazines or other stores, and Brian and the TJB team would be quick to respond to emails that included updated renderings for what we would later build into reality. They were patient, responsive, and courteous, and seemed genuinely interested in helping to give my fiancé and I the best start to our marriage. I can't say enough about the shop, and they are certainly my jeweler of first resort going forward. read more

This is the only store around that carries Cathy Waterman. Everything is beautiful, but the CW fact alone makes me return again and again to leave nose smudges and fog marks on their glass cases. Oh, and a little big o drool sometimes too. They haven't kicked me out of their store so far, but I plan on bringing tissue and Windex with me next time, just in case... read more

At Tiny Jewel Box you'll find modern jewelry designs like those of David Yurman, vintage and antique jewelry, diamonds and all the settings and wrist watches. One of my girlfriends wanted a vintage engagement ring so we came here one day and looked for HOURS before she was able to narrow it down to a handful to show her prospective fiance. The jewelry here is truly exquisite. It is a great place to find a unique piece that has a little history or to find something very current. They also carry porcelain, crystal (like Waterford) and other corporate-type gifts. Either way, you have six floors to shop from so wear comfortable shoes. read more

Outstanding service. Used TJB to clean and replace the battery in a fancy watch -- the turnaround was quick,and the staff was great about getting in touch when it was ready to go. Definitely earned my repeat business. read more

I met Alicia in August and she helped me design a 25th wedding anniversary ring that is so amazing! I look at it and I'm still just amazed at how wonderful and unique it is! I love walking into the store, it has a wonderful warm feeling. I highly recommend for custom jewelry, really nice gifts and for an uplifting day of browsing! read more

My (beautiful, unique, perfect) antique engagement ring is from Tiny Jewel Box. I was involved in the selection process and it was a pleasure every step of the way. TJB's staff is friendly, respectful, and knowledgable. And patient: I think I visited my possible ring 4 times in one week. I never once felt pressured or judged. They also sized the ring for me, while being completely upfront about the fact that it might not be possible to shrink the ring enough for my finger. I stop by periodically now to have my ring cleaned and say hello to the salespeople who still remember my name months later. The best part? We found out after the proposal that my dad bought my mom's enagement ring at TJB Too! Tip: yes, it's a fancy store. But they have some vintage rings at lower price points too! Just ask. read more

Let me be the first to admit, I've never bought anything at Tiny Jewel Box. But I luuuuuuuuuuuuuve to go in. I love to walk in the door, be fussed over by a salesperson. Escorted to the second or third floor. And just wander. It's not that I can't afford jewelry, it's just that I'm never sure I want more jewelry. But I love to look through their stocks and pore over their counters. I did go in, hoping for a little trinket from their counter awhile back, but... the Washington Post had done a write-up and they were "fresh out" for a few weeks. Sigh. But I'll be back! You know I'll be back! read more

Purchased two watches from Tiny Jewel Box and dealt with Roberto from start to finish. One was a gift for my father and the second was a personal purchase, both to celebrate a special occasion. I cannot praise Roberto enough for the customer service and care that he took to make the experience phenomenal. Will be coming back again in the future! read more

The staff works with you and truly tries to get you the best costs and rebates on your gems buy. They were extremely helpful and not pushy. The staff is educated, well disposed, understanding and fair. They treated me extremely well and professionally. Their costs were sensible and they had an extensive choice. read more

Tiny Jewel Box - Jewelry Near Me - Washington, DC, District of Columbia

I dropped a vintage ring off here for repair and restoration. It took a while but they did a really excellent job.

I've been to Tiny Jewel Box several times in the past few years to get my Tag watch serviced and I have always received top notch service. The sales staff is always helpful, friendly, and knowledgeable. They close a little on the early side, but when I stop in during a busy day I know I won't have to wait long to be assisted. After getting the timing mechanism in my watch replaced I had additional troubles a few months later. I brought it back to TJB and they fixed it for free, no questions asked. I haven't purchased anything here but the selection is impressive. read more

I have stopped in a few times and just had to write about my last experience. Normally the employees are not super friendly since I don't appear to fit the "norm" customer ready to spend large amounts of $$. Miss Jillian was not only the sweetest employee, she was SO knowledgable and helped me confidently purchase a gift for my mom. I will definitely go back again because of Jillian! read more

This place doesn't even warrant a star. Their selection is horrible, it's just as their name implies.....TINY. No selection of wedding bands whatsoever! The sales staff is unhelpful and rude. The security guard actually had to get one of the sales rep's attention for me and my fiance! Unacceptable, especially since we had the money to spend for a ring...unfortunately for them, we took our money and went elsewhere. read more