Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

My shifting was a little janky so I took it in for a tuneup. The tech told me I just needed my…read morechain lubed and everything else looked great. He put air in my tires and sent me on my way, no charge.

Appreciate their pro service that is handled quickly. As a bike commuter, there is nothing worse…read morethan having a problem once you are downtown. These guys are cool with being my back up-repair shop & have salvaged my day on several occasions so i can get home safe & sound.

If you want your bike broken - take your bike here! After improperly repairing my bike causing the…read morepulleys to grind on the casette, the reps argued for 20 mins that it was normal. Came up with all types of other reasons. Instead of repairing a $50 part they chose to be argumentative and lost my business and the dozens of others DC riders that in my realm. Anyone with eyes can see the issue they caused (see below). The best part-- when you leave them reviews about their terrible work they run like little runts to clean it up with lies. Do yourself a favor and SKIP this headache and place. Plenty of other good bike shops in the city. Give those your business instead.

I paid the money and then ... nothing. No texts no emails no calls. Then I check the website to see…read moreif the bike has been delivered to the shop - it was more than two weeks since I bought the bike - and they sent me home because I didn't have my passport on me - and they need an id for a pickup. They don't tell you that either. Now I have to go home get my passport and make the trek again.

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Gearin' Up provided a deluxe tune-up that got my old mountain bike into good working condition, and…read morestaff were down to earth instead of disparaging my wheels like another shop had subtly done. They installed some parts I provided, and supplied others. A helpful and constructive community resource.

They took care of my issue that another bike shop told me was impossible to do. Now my bike is…read moreriding like a dream. I would say how insane it is to get a tune-up in this city. If there is a 2 week wait at Gearing Up, I can't imagine what it is like at REI or other bike shops.

Daily Rider kept my ebike for over four days to repair a rear flat for that cost over $90.00. I…read moregot it home and the tire was flat, still. I had another bike shop repair the flat for $30.00 and it took less than hour. It was noted the debris was inconspicuously in the rubber part of the tire that most people miss. Daily Rider may have replaced the inner tube but missed the debris in the tire. I say may have replaced the inner tube because there wasn't a cap on the tire when I took it to Daily Rider. I'm told caps come with new inner tubes. Why didn't Daily Rider put the cap that came with the new inner tube after reassembling, I paid $90.00 for tire repair that included a new inner tube with the cap. When I took the inner tube back to get a refund because another shop fixed the flat that Daily Rider couldn't. The person who took four days to work on my bike to no avail said that I had bad luck and got another flat on the way home from the Daily Rider shop.

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

Thank you Shannon for your help! You've made me a loyal customer!…read more Great selection of high end gear.

After my pleasant visit, it was surprising to see this REI with a whopping 3.1 rating so I dug up…read morewhy. Seems like the bike clientele has abysmal experiences, or this clientele is a bit hoity toity because idk, for me, it's pretty hard to give 1 star ratings. But I can't speak to the bike dpt as I wasn't there for bikes. Needing some hiking gear for an upcoming trip, I went upstairs and Tommy was quick to see if I needed help, even while he was helping someone else already. He was really nice and helpful in finding a comfortable, sturdy and safe pair of hiking boots. I then went on to buy some clothing and the ladies around the fitting room were quick to let me in. The only negative part were the darn mosquitos at checkout but is it even an outdoor store if it weren't for the mosquitos? (Yes, it could be :P)

Fast and good service. Dropped off and picked up for an electric scooter tube replacement which not…read moremany places in the area do. Would definitely come again.

Called& was told to bring bike in they would be at lunch till 2:30, then can look at it. Arrived…read morehere at 2:30 & door was locked. Waited 45 MINUTES!! Left after all that time wasted waiting for nothing! No consideration for wasting someone's time, will go somewhere else that is actually open during their business hours!!

Friendly, knowledgeable and helpful/ took my EBike in for a repair, they were quick to get me an…read moreestimate, and quick to do the repair. I thought they were fair and had great communication

I just upgraded my Aventon Pace 500.3 to the new Pace 5 Rec ebike. While the new bike is an amazing…read moreupgrade, the real star of the show is the team at Strictly Ebikes! I initially planned to order directly from Aventon and assemble it at home, but decided I wanted to establish a relationship with a local bike shop. I couldn't have been luckier than finding Strictly Ebikes. The staff is knowledgeable, courteous, and never pushy. They notified me the moment my bike was built and ready for its 6-mile maiden voyage home. When two accessories had to be ordered separately from Aventon, the shop tracked them down, notified me when they arrived, and quickly installed them at no charge! I absolutely love this shop and highly recommend them.Option 2: Short & Punchy (Best for S

ordered aventon ebike online and had some issues connecting wires. brought it in and the person…read morehelping me quickly connected the wires properly and made a few other adjustments to make riding it more comfortable without me even asking. they have a large number of ebikes on hand to try out. a really good place

MOST helpful! needed a box or boxes for shipping a bike and they provided three at no cost.read more