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    Arc'teryx

    3.4 (28 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    Antonio L.

    (UNFRIENDLY & RUDE WORKERS) I received email , Arc'teryx DC was having a WATERPROOFING event. So I came to the store with one jacket ...and ready to spend money. I have never been so RUDELY treated in my life. I stood in front of the counter, 4 employees made eye contact but ignoring me. (5 minutes later) SALES PERSON asked "Are you here for waterproofing" I answered "yes" .... She handed me an iPad to type in my own information...(RUDE) STILL HAVEN'T RECEIVE A GREETING from anyone....Nothing worse than SALES SNOBS. After finishing entering my own information on the iPad. I was looking for new ski pants and pants for the season. So I looked around. (No one offer service) I came back to the counter. Ask a gentleman about a particular size. His short answer was "we don't have that size" ARCTERYX (Corporate) IS THIS HOW YOU TREAT YOUR CUSTOMERS? So I continue to browse, I noticed a employee approach a Caucasian next to me and offered him service.... totally ignoring me. Must've been because I was Asian. ARCTERYX (Corporate) YOU CAN DO MUCH BETTER THEN THIS! (CLEAN HOUSE)... your business will be much better. I've been to the Vancouver store... 100% better. Check out Arcteryxdc Instagram feed. I've posted new stuff I ordered online. And not at Arc'teryx DC.

    My Arc'teryx goretex shell
    Ben P.

    This store is legit! Want the best of the best search no more. Want a manager who takes care of you when she's not even working that day? Check Want a staff that knows their gear? Check Want someone to help you over the phone and calls you back the next day to take care of you some more? Check Want a store that has a huge selection of the greatest gear? Check Want a store that has demos to show you how awesome their gear is and how to maintain your gear? Check They even washed and treated my gear for me. What else can I say? Stop wasting your time with other stores. Let Vanessa take care of you like she did for me. Thank you so much Arc'teryx for life!

    Line of people waiting to get in for their 10 am grand opening on 12/13/14

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    6 months ago

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    4 months ago

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    5 months ago

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    5 months ago

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    7 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    No service at all, the worst shopping experience ever. Clerks are all chatting, nobody paid any attention to you, even when you purchase.

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    6 years ago

    Not a huge selection, but this place sells good stuff for cold weather and hiking. The shoes are very lightweight.

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    7 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    6 years ago

    Dev is really helpful. All the employees have very good knowledge about their products. We had a very pleasant experience in the store.

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    11 years ago

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    10 years ago

    Visit to the first Arcteryx store in USA. The product are great but expensive. I prefer to buy online when there is discount and sales.

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    7 years ago

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    11 years ago

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    10 years ago

    To the guy who can't tell the different between Arcteryx quality and Pata-bro-nia ....you're a clown.

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    Ask the Community - Arc'teryx

    Review Highlights - Arc'teryx

    Wyatt is a great guy, offered me and my friend a sparkling water.

    Mentioned in 2 reviews

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    (28 reviews)

    $$

    Came here looking for a massive quantity of whistles. No need to worry why I needed about twenty…read morewhistles, just remember I needed the whistles. Before making the trek over here, my friends and I looked online to see if there were whistles to be had any where near where we were. We weren't having much luck until this popped up. We made our way over here and into the store. Trying to figure out where whistles would be in a sporting goods store is not fun. Every single sport they represent could be a possibility of that location. We wondered up and down aisles in hopes that they might be with the soccer gear, no luck. Basketball gear? Nope. Hidden in the back corner of the store? Why of course... We see the whistles, grab our twenty and head to the register. The guy ringing us up must of thought why are we buying so many. Then when the total came up, something wasn't adding up. Even with simple math it wasn't correct. Then we noticed that the amount per whistle is not what was listed on the many pegs we just cleared back there. We let the guy know that each peg we pulled from was a price less than what was in the system. He got on his walkie and had a back and forth with another employee who persisted that the price it is ringing up is the price. We protested, as we (four of us) all told him the price is not as marked on the peg. They were hoping that we wouldn't care much, but one of my friends went to the back corner to meet the associate and point out where we grabbed the whistles from. Once she did that, they honored the priced from the numerous pegs. Crazy situation, but when you buy twenty of something, the price difference definitely stands out.

    What a massive sports store with a large parking lot out front. Walk inside and you'll see mainly…read moreclothes and shoes, but they also sell soccer balls, bikes, roller blades, and more.

    Nordstrom Rack

    Nordstrom Rack

    (105 reviews)

    $$

    Downtown

    Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

    I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

    Arc'teryx - outdoorgear - Updated May 2026

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