Lifesavers. Today we arrived in DC for the daughter's wedding. Everything ready including my…read moremilitary Mess Dress, the counterpart of tuxedo. Then... I unpacked the shoes. Disaster. Brand new shoes I had carefully wrapped and stored in the spare bedroom closet which is above the furnace/electrical room downstairs. Well... the ozone from the furnace room disintegrated the soles on the brand new shoes and the soles came apart in chunks. Panic. So we look for shoe stores and Comfort One shoes up on Yelp. We had low expectations as military adaptable shoes are old Oxford types. But among the dozens of models of trendy, comfortable, and casual shoes, there were actually three models of oxfords. The attendant was superb. Patient and friendly. As expected, new European shoes are not cheap. But the value was tremendous. High quality, comfy and well fitting. We left quite happy. Excellent and friendly service and great value.

Good quality shoes with brands that look nice but fit your feet. Selection for this type of shoe is…read moregood. Shoes can be pricey, but for the quality, worth it.

I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Hipster af but if they perceive you as worth talking to or likely to spend money the customer…read moreservice is okay. solid selection of shoes/street wear

Sneaker Explosion is a sneaker convention, run by Live Luv Sneakers. Held at the GW's Charles E…read more Smith Center, the convention is all about showcasing a huge selection of a variety of sneaker brands that attendees can check-out, put on their wishlist, sell, trade, and even purchase. I'm a huge collector of sneakers, so having the opportunity to attend such a convention was such a treat! I love that it was super local and it was opened for anyone with any range of interest to attend - you just need to purchase a ticket! There were also some celebrity guests (DeSean Jackson and DJ QuickSilva), and with the ticket purchase, one had a meet & greet opportunity with both individuals :D There was also a $500 grand prize for the best pair of shoes that were sported! It was great to see sneaker fanatics in one place and to network and make new friends with fellow sneaker lovers. Definitely check this event out! :D +local sneaker convention! +held at GW's Smith Center

My provider did not provide any information about why I would choose one shoe over another to…read moreaccommodate my new orthotics. I listened to the manager talk with another customer, and she was extremely knowledgeable and forthcoming with information. Ask for the manager if you go.

Guess I've been wearing shoes wrong my entire life. :( came in and found out im a 7.5 and not a 6.5…read morewhich was a total shock to me. My feet have been killing me and that was the reason I stopped in. Sarah was very kinds and helpful and had lots of information on how to help me get the best shoe. I ended up with a pair of Hokas because they fit my needs and felt great. I will deff be back. I will deff be back

Amazing service. Guy was super helpful and friendly. Got sandles. Handy for beach and pool.read more

This shoe shop is perfectly located for weary travelers visiting DC. During my trip in DC, we came…read moreto Georgetown for the day. Both my husband and I were fatigued and unfortunately did not pack the best shoes for walking so we decided why not go shopping? We found Comfort One Shoes and they were fairly busy so we felt it must be a good shoe shop. They had a great range of trendy, popular shoe brands from On Cloud, HOKA, and more. We were desperately needing shoes so at this point price wasn't an issue, we also just wanted to splurge a little. The store associate was very helpful and a great salesman. He really knew his stuff and was informative about each brand. We ended up spending about $400+ at this store so we were a bit in shock but we felt relieved with the quality of the shoes we bought. After price comparing online, we did of course figure out we spent more money, assuming because this was more of a boutique experience. If you are in a bind and looking for shoes immediately, I would recommend. But if you can wait it out and save money, this might not be the place for you.

Deceptive sale pricing. Discovered a lower price on item under clearance price. Was told previous…read moresale prices are increased on items. Cannot trust 70% off original price. Should be against the law! by this practice. Very disappointed I can no longer trust this retail store.

I'm not a Nordie's Rack enthusiast. In fact, for many years, I worked near the Rack on 21st St. NW…read moreand frequently stopped by. Despite my expectations before each visits, and despite scouring the 75% of the racks, I bet I bought fewer than 10 items in all that time. Partly, I have been very spoiled with stores like the Rack, but much better. I'm from Boston and spent many hours at the inimitable but defunct Filene's Basement. As well as at TJ Maxx, Marshall's, and Loehmann's. I very seldom see anything at the Rack. I find their clothes, etc. to be overpriced. And the stores are so disorganized and messy. I would love to be able to say I love Nordie's, but I am always disappointed.

Our shoe rep was kind, patient and friendly! New customers get $20 off! I wanted to purchase like 5…read moreitems! I'll be ordering online soon. Those shoes are recycled and made from sustainable materials, so the price is comparable. I paid 150 for my

I stopped in shortly after they opened on a Saturday and was greeted with a smile. There was only…read moreone other customer in there at the moment, so plenty of room and time to look at the different styles. My friends who live out of state and have the same shoe size asked me to stop in to try on a few styles before they ordered online. What fantastic service I received! No hesitations at all! A couple of the styles are sold only online, but still learned about their fit compared to styles in store. Really appreciated the customer service I received! I love Rothy's and this also opened my eyes to new styles I hadn't considered for myself. Love that each pair can be washed and look practically brand new! Definitely worth the investment!

This store has an amazing selection of vintage clothing. Staff is very kind and helpful.read more

Awesome store. They have hundreds of sports team memorabilia. I came in looking for a gift for my…read morefriend and left with the perfect reversible GU bucket hat. I'm going back to get the same for myself. You should definitely stop by!

Terrible service. the dude there is very rude and not welcoming at all. the owner should really…read moreconsidering have a better customer service team. !!! very disappointed!

On your way to and from dosing yourself with icy treats at Rita's (Slenderita, anyone?) stop into…read morethis streetwear boutique to browse the Biollionaire Boys Club tees, 10 Deep hoodies and Hellz Bellz jeans. The women's selection is anemic but hip boys listen up: they carry Common Projects here. These high end men's sneakers from New York design duo Prathan Poopat and Flavio Girolami are alone worth a trip to this Florida Avenue shop. These cleanly designed kicks are made from Italian leather and don't expect any gaudy labels. The only markings you'll find are the project article number, size and color code stamped in gold close to the heel.

I wanted to reach out to you personally with hope that this information is transmitted to the…read moreExecutives, and Managers that operate the ALLEN EDMONDS Shoe Stores. I recently retired in 2019 from a Company that pride itself on "taking care of the customer" from reiterating often to personnel that the Customers pay our bills and we must remember to Answer the Phones on the "First Ring" with a smile to a proper Greeting and Handshake in person. I find myself nowadays really Grading, Evaluating, & Judging personnel in all Retail Stores form the Strip Malls to the Big Malls on Customer Service since it's buried in my blood. Yesterday I happen to visit your ALLEN EDMONDS STORE located in the DEL AMO FASHION CENTER MALL-21540 Hawthorne Blvd. #405B , Torrance, Ca. 90503 (Date of Visit  Feb.4,2025 TIME -Afternoon) *Store Manager -Regi Ross Rayfield We walked in the store due to the attraction of the shoes I witness in the storefront and immediately notice that first of all we were the only customers present and Mr. Regi Ross Rayfield was totally focused in the corner of the store taking care of paper work and bagging some small items. Not ONCE did he LOOK UP , SMILE OR ACKNOWLEDGED us while we roam around viewing for about 5-10 mins. I stated to my wife this guy must realize we are here viewing the shoes I don't understand what is problem is. So finally has I finally made it a point to move closer to the area that he was "glued " to he finally made eye contact and I stated to him Hello I was wondering if you were going to acknowledge me. So his response was ,while still walking away like he was soo busy I DON'T RESPOND BECAUSE PEOPLE USUALLY JUST COME IN AND THEY JUST WANT TO WALK AROUND AND VIEW OUR SHOES . I did not respond to him after that comment and continue to walk around and at the end of viewing I ask him for a business card and left the store. Now all that time from start to finish we were the only customers in the store. I told my wife this "takes the cake" that is no way to communicate to customers at all and I can"t believe he is a manager. If I was in charge he would no longer have that title and he would be retrain in Customer Service or simply fired. His attitude and demeanor really told me that is not Customer Oriented at all and this is how he operates. Waiting on someone from Corporate to reach out to me.

1985 I purchased my first pair of shoes from this company: Oxford! I have remained loyal to the…read morecompany decades, but that loyalty is no almost gone. I just had a very poor experience with customer service, as I explained that my last five purchases of casual boots/shoes were delivered with very poor shoe laces. The lady went on to tell me that since I used the shoes, the shoe laces were not Allen Edmond's fault. The product is going down hill in this area, almost as fast as the customer service.