The staff were so nice when I walked in! The woman greeted me enthusiastically and asked if I…read morewanted help. The shelves were very well organized and stocked.

Absolutely the worst customer service I have ever experienced…read more I rented a suit from this Men's Wearhouse location (8514 Fenton St, Silver Spring, MD) on December 12, 2024, for an event in February 2025. I canceled the rental on February 3, 2025, and was promised a refund of $202.46. Over 3 months later, after visiting the store more than 10 times, I still have not received my refund. The employees, including the manager, repeatedly gave me false promises, excuses, and contradictory answers, but no actual solution. They wasted my time and showed zero professionalism or accountability. I eventually had to escalate the issue to corporate just to get a response. The next step will be reporting to BBB and my bank if I don't get any response from corporate. I strongly recommend avoiding this store location. They do not honor their word, they mishandle refunds, and they show complete disregard for customer service.

Overall, I had a pretty good experience at this Men's Wearhouse. The young fellow from New Orleans…read moredid an excellent job in finding and sizing a last-minute suit for a family function. All the employees seemed pretty friendly and very helpful. Although I do not purchase suits on a regular basis, I thought the prices were pretty fine. While they did not have as many styles as I would have liked (mainly because of my own time [and size] constraints), the wearhouse had a decent selections. Fortunately, tailoring took a couple of days; however, I was a bit shocked that they charged an express fee of around $30 to hem the pants. But, hey, I guess that's the business. Suits aside, I did see decent casual and business casual wear that was not too expensive. I might have to stop by again to check out some of these items in the near future.

Miriam and Kamila . From start to finish, it was exceptional…read more They listened to my concerns, provided clear and helpful information, and although I did not get the buy one ,get two free offer, I was satisfied with my purchase. The friendly attitude and commitment to making me feel like valued as a customer, two ladies made sure everything was resolved quickly and smoothly. Every interaction was handled properly.

Poor customer service. I went to Mens Warehouse to purchase two $50 gift cards…read moreThere was one person ahead of me being waited on. This continued for 15 minutes the manger came out to assist with her purchase, no one said I'll be with you soon didn't acknowledge us waiting in line at all. I waited a couple more minutes then left. I went to Marshall's and purchased my two $50 gift cards. There I had a very pleasant shopping experience Springfield Pa.

I didn't realize the store I came to the area for doesn't open until 11, so I swung by to kill some…read moretime. The store itself was well stocked and pretty well organized. The floor set up was somewhat confusing but I managed to find a good deal. A linen dress perfect for beach trips and muggy weather for less than $14. The fitting room wasn't exactly the cleanest and nobody was there. It was somewhat frustrating trying to find and flag down chattering associates to get me rung up, but the store experience itself felt ok. Would I return again? Most likely not because of the lack of what I'd normally wear, but I'm sure everyone else loves shopping there.

Stopped by this store last night. Was at the cash register…read moreand the employee who was ringing me up was extremely nice. The issue was her co worker tall AA was wearing a gray long skirt and gray hoodie crop top. Unfortunately the co worker who was off from work and shopping. Decided to have a full on conversation with the employee while I'm standing at the register. I know working in retail doesn't require an MBA. But common sense and respect shouldn't be that hard.

Zuleima nos atendió muy bien, estábamos perdidos en la elección y ella fue muy amable y paciente…read more Recomendada la atención.

The service was incredible. Mo was able to help us with everything we needed for the wedding, and…read morehe was able to work around our very tight, awkward schedule. The quality of the clothes was amazing.

outstanding customer service, carefully explaining the store's policies. His communication skills…read morewere top-notch, and he showcased a keen eye for fashion and quality products. Upstairs, the men's clothing section featured a diverse range of ethnic and cultural styles.

Cute shop. My daughter loved the inventory and prices. I am recently retired and sold some high…read moreend men's wear. I Was glad to see these items go to other consumers who appreciate top notch fabrics, design, construction and timeless classics. The owner is very cool And down to earth. He seems to Keep a sharp eye on trends and his Customers tastes so his Inventory is Always turning. Worth checking out.

Upon entering you're greeted…read more The store is fully stocked, very clean & highly organized. They have sanitizer available. Ventilation is very good. The employees are Very friendly, Highly professional & Social. Pricing is usually the same among all 5.11 locations. So can't comment on pricing really. Always looking for deals though. The general crowd is Mainly Police, Fire & Military customers. There's regular customers shopping as well. The noise level was normal for a retail store. Quiet & Relaxed. Mainly adults shopping. No kids really. Very highly disciplined crowd which is a MAJOR PLUS. This location also has easily accessible free parking available too which is a plus. The only downfall with this location is there's no longer a clearance section available for discounted items. Some of the best deals were sometimes in the clearance section. Overall A++++ WILL ALWAYS SWEAR BY 5.11

They have a lot of things you'd be looking for as far as tactical and survival products, pretty…read morepricey which would be the only "downside" to me. The store is very large and is enforcing social distancing and providing hand sanitizer. The customer service was great and the employee was very informative.

I love to browse at a Marshall's or a TJ Maxx but today, after I'd filled a shopping cart with…read moregoodies and finds, I turned my back to dig through men's sweaters. I turned back to find the cart gone. An unsympathetic employee told me a fellow employee had almost certainly taken the cart and returned everything to the shelves. No apology and no sympathy for my trouble. Evidently there's a strict policy to keep the aisles clear of abandoned carts. I had to remember what I had found and where I had found it to refill my cart. When I checked out and was recounting what had happened, the same employee walked up and made faces as if I was a troublemaker. No one likes a messy store but wow- I wasn't the villain here! Guess I won't be back since I am such an inconvenience to the store clerks! PS other clerks were polite but boy, this one wasn't!

Not as great as its sister store in this location, but when combined with it, it makes for a great…read moreshopping experience. It was kind of weird in this overall location. As you made your way upward, the stores got messier and less stocked with items. If you weren't able to find what you needed at TJ Maxx downstairs, head up here and maybe you will find what you are missing. They basically carry the same items and why not take the chance to stop in here. Overall, not a bad set up store. They appear to be organized, but not as well as downstairs. Staff were busy in here, running around and manning the registers.

This is a place to try on Bonobos clothes, which you can then have delivered to you later. That is…read moreactually a really nice change from my current experience of shopping for clothes, which is either online where you can't try things on and end up returning almost everything or in-store where they inevitably don't have anything in your size. In addition, they're pretty nice and knowledgeable and it's a decently fast experience. As long as you know what to expect, it's actually one of the better modern clothes shopping experiences I've had.

Staff member was quite rude. Wanted to order something and rolled his eyes. We walked out.read more

Milo Andres ! best Bespoke clothing in the area. Quality is top and the fittings are always on…read morepoint. The customer service that Milo provides is 10/10. Whenever in need of a high quality custom suit Milo is the guy ! Thank you '

Very dishonest - I gave him 2 fabrics for 2 suits, and he changed my second fabric and didn't…read morerealized I had a backup. So he refunded the price of the fabric, which I shouldn't have taken and request full refund and labor fee. Wasted my money and time and now I have to go to Saks and get a new suit for a wedding. This tailor is not talented and very poor craftsmanship and lacks detail. extremely poor cut and materials. Don't waste your time and spend your money somewhere else. I am giving these suits to charity today.